About Libertex GroupFounded in 1997, Libertex Group stands as a leading force in the global financial markets, boasting over 28 years of industry experience. We have been at the forefront of online trading innovation, artfully blending cutting-edge technology with market dynamics and digital evolution. Our flagship platform, 'Libertex', is a multi-award-winning online trading solution that empowers users to invest in stocks and trade CFDs across a diverse range of assets, including commodities, Forex, ETFs, and cryptocurrencies.As an advocate for the transformative power of sports, Libertex proudly serves as the Official Online Trading Partner of the Audi Revolut F1 Team.Key Achievements:28+ years of fintech excellenceOver 3 million clients globallyA dedicated team of 700+ professionalsRecipient of 45+ prestigious international awards (for Libertex)Access to more than 300 tradable assets via our platformOur relentless pursuit is to develop innovative fintech solutions that enable individuals to enrich their lives.Position OverviewAs an Affiliate Account Manager, you will forge and nurture relationships with affiliate partners, collaborating with a diverse array of businesses—from e-commerce retailers to media organizations—to drive revenue through effective promotion of their offerings across various platforms.

Bilingual Customer Support Agent (Spanish & English) Join a forward-thinking team that is at the forefront of integrating AI technology into the financial services sector. We are dedicated to empowering clients in managing and enhancing their retirement plans. About the Role We are seeking a passionate and bilingual Customer Support Agent fluent in both English and Spanish who is ready to assist customers via phone, email, and live chat. This role is centered around providing exceptional support for retirement plans, including account management and technical inquiries. While prior experience in retirement planning (401k, IRA, Profit Sharing Plans) is advantageous, it is not a prerequisite. Key Responsibilities Deliver timely and accurate bilingual support through phone, email, and live chat to ensure a seamless experience for customers in both English and Spanish. Assist customers with account activations, integration troubleshooting, and inquiries related to our products. Provide precise guidance regarding clients' retirement plan options, including 401k, IRA, and Profit Sharing Plans. Identify and troubleshoot technical issues, escalating complex cases when necessary. Utilize systems such as Zendesk, Aircall, and our internal CRM to track, manage, and resolve customer interactions efficiently. Work collaboratively with internal teams to escalate issues and enhance customer service quality. Qualifications: High school diploma or equivalent; a degree in Business, Finance, or IT is preferred. Bilingual fluency in Spanish and English, with excellent verbal and written communication skills in both languages. Experience in customer service is highly preferred.

Join The Credit Pros for an Exciting FULL-TIME REMOTE OPPORTUNITY!Elevate Your Career in the Dynamic Credit Repair Industry!Are you eager to advance your career? At The Credit Pros, we recognize that diverse perspectives fuel innovation and success. We are in search of driven individuals who are enthusiastic, willing to learn, and ready to embrace new challenges. If you are looking to be part of a dedicated team that values hard work and camaraderie, your future with TCP awaits!About Us:The Credit Pros stands at the forefront of the credit repair sector, committed to assisting clients in removing negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission goes beyond mere repair; we strive to educate our clients on the intricacies of the credit system and empower them to enhance their financial health proactively. As an Inc. 5000 company, we are dedicated to creating a remarkable workplace that positively influences both our clients and employees. Our commitment to excellence has garnered us accolades, including recognition as one of Inc. Magazine's top 50 places to work and a prestigious award from Smart CEO Magazine for Corporate Culture.Position Overview:As a bilingual (Spanish & English) Client Success Specialist, you will be instrumental in driving client satisfaction and contributing to our retention and revenue growth initiatives. Working from the comfort of your home, you will provide phone-based support to our customers, addressing their inquiries, resolving issues, and answering account and billing questions. Utilizing your exceptional communication skills and customer-first approach, you will collaborate empathetically with TCP’s clients to resolve their concerns.Key Responsibilities:Respond to customer inquiries through phone, email, and chat following standard operating procedures.Utilize TCP’s tools (Microsoft Suite, Salesforce, ZOHO, Hodu) for daily operations.Escalate and assign issues to appropriate departments as necessary.Log, review, and follow up on customer requests and resolutions.Investigate and research to provide accurate solutions.Maintain and update customer records during interactions.Achieve KPIs for client-facing time, call quality, and occupancy.Address billing inquiries, including payment plans, account balances, and overdue payments.Clarify charges, generate statements, and process billing adjustments.Manage service cancellations and apply retention strategies effectively.Complete training on cancellations and apply retention strategies as part of daily responsibilities.

About ZenGRC!Established in 2009, ZenGRC is a premier provider of governance, risk, and compliance (GRC) SaaS solutions, delivering an unparalleled product: ZenGRC. Acknowledged for its internal GRC knowledge, ZenGRC offers Simply Powerful GRC solutions that assist organizations in navigating compliance effortlessly and efficiently.ZenGRC distinguishes itself by presenting a single price for complete access to all modules and frameworks, guaranteeing users a seamless and economical experience. Committed to streamlining GRC processes, ZenGRC persistently innovates and aids organizations in achieving compliance and managing risk proficiently.The RoleAs a Customer Support Specialist, you will become an essential member of our Customer Support team, acting as a subject matter expert and a trusted resource for our customers. You will troubleshoot intricate technical issues, guide customers through platform configurations, and collaborate across departments to ensure customer success with ZenGRC. This position demands a strong technical aptitude coupled with exceptional customer communication skills. You will manage everything from user education to advanced technical troubleshooting, while also contributing to knowledge base enhancements, process optimization, and strategic support initiatives.What You Will Do:Address customer support tickets and in-application chat requests with technical expertise, empathy, and a solutions-oriented mindset.Troubleshoot technical challenges, including platform configuration, integrations, data issues, and system behavior.Conduct screen-sharing sessions with customers to identify issues and offer hands-on assistance.Create and manage bug tickets and feature requests in close collaboration with Engineering and Product teams.Handle service requests, including CSV data uploads to customer instances and other technical configurations.Document solutions and develop knowledge base articles to enhance customer self-service options.Contribute to strategic initiatives and projects such as process improvements and tool implementations.Work with Customer Success, Product, Engineering, and DevOps teams to resolve customer challenges and advocate for customer needs.Escalate complex technical issues to DevOps or Engineering as necessary.Act as a go-to resource for internal teams seeking guidance on product configurations and support processes.Maintain comprehensive records of customer interactions and technical solutions within support systems.

Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.S. HoursPosition Type: Full-Time, Remote Working Hours: U.S. Business Hours (flexibility for evenings/weekends based on client needs)About the RoleWe are seeking an enthusiastic and dedicated Customer Service Representative (CSR) to provide exceptional support across various communication channels, including phone, email, and chat. In this crucial role, you will be the first point of contact for our customers, responsible for:Swiftly resolving customer inquiriesCreating a positive support experienceMaintaining effective communication during high-pressure situationsIf you are empathetic, detail-oriented, and excel in fast-paced environments, we would love to hear from you!Your ResponsibilitiesCustomer Interaction & Issue ResolutionManage 50–100 daily support requests through platforms like:ZendeskFreshdeskSalesforce Service CloudRespond via:PhoneEmailLive chatSocial media channelsStrive for first-contact resolution (FCR)Escalate intricate issues to Tier 2 or technical support teamsTicket & SLA ManagementPrioritize support tickets based on urgency and SLA criteriaMonitor and manage open cases to ensure prompt resolutionDocument all interactions thoroughly in the systemEnsure organized and comprehensive ticket recordsKnowledge Base & EfficiencyUpdate internal knowledge bases and FAQsDevelop and enhance:Response templatesMacrosContribute to minimizing repetitive tickets through improved documentationCustomer Experience & FeedbackEngage with empathy and professionalismGather customer feedback (CSAT, NPS)Identify recurring issues and highlight trendsEscalate negative experiences for swift resolutionCollaborationPartner closely with:Product teamsEngineering teamsOperations teamsProvide insights to enhance customer experience and product qualityCompliance & QualityAdhere to compliance standards including:GDPRHIPAA (if applicable)Maintain confidentiality when handling customer dataFollow quality standards for all interactionsSuccess MetricsHigh first-contact resolution ratesQuick response and resolution within SLAStrong customer satisfaction (CSAT ≥ 90%)Efficient ticket management

Join our dynamic AI Special Forces team at darwin-ai, where we are seeking a highly motivated and tech-savvy individual who is passionate about providing rapid, effective, and top-notch support to our clients. If you thrive on solving challenges, possess strong organizational skills, and have a keen interest in technology and AI, this position is tailored for you.As an AI Special Forces Specialist, you will be the first point of contact for clients facing issues with their AI agents or needing assistance with integrations into external systems. Your direct engagement with customers will involve resolving inquiries, troubleshooting technical difficulties, and collaborating with internal teams (Customer Success, Onboarding, Product, and Engineering) to ensure prompt and thorough resolution of issues. Your contributions are essential in nurturing strong client relationships and enhancing satisfaction with the darwin-ai experience.In this role, you will:Address customer inquiries through WhatsApp, email, and Slack, ensuring quick responses and high client satisfaction.Troubleshoot and resolve technical issues, particularly those related to AI functionality, configuration, and API integrations.Monitor and respond to alerts from internal tools like Slack channels and customer feedback submitted through the darwin platform.Collaborate closely with Product and Engineering teams, escalating complex issues and contributing to product enhancements.Document support activities accurately, maintaining detailed logs of issues and resolutions.Identify recurring issues and assist in developing internal documentation and FAQs.Work with the Customer Success and Onboarding teams to ensure a seamless customer journey.Audit AI interactions to identify bugs or opportunities for improvement.Ensure all critical feedback and issues are addressed within the Service Level Agreement (SLA).

Join Our Team at ARQARQ is revolutionizing the fintech landscape with rapid growth and innovation. Our goal is to transform how individuals manage and move their money globally, creating seamless infrastructure for value transfer. As we embark on this exciting journey, every new team member has the opportunity to influence our product, culture, and overall success. If you are motivated by significant challenges and aspire to make a global impact while growing alongside a world-class team, ARQ is the right fit for you.Your RoleCustomer Advocate: Address and resolve customer issues promptly and effectively, delivering customized solutions within tight deadlines. Timely follow-ups are essential to ensure issues are fully resolved.Problem Solver: Collaborate with the ARQ team to tackle customer challenges and propose product enhancements that streamline operations.Action-Oriented: At ARQ, we embrace a proactive approach, going above and beyond to achieve success.

Join Spines: The Leading Innovator in U.S. Book Publishing!At Spines, we are redefining the future of publishing through advanced technology and a deep commitment to authors. Our cutting-edge platform merges artificial intelligence with human insights, enabling writers to publish professionally in various formats and languages. We are dedicated to simplifying the complex publishing journey, making it accessible for every storyteller.Our mission is clear: to ensure that every great narrative finds its audience. We are building a diverse team passionate about transforming the publishing landscape and making a tangible difference for authors and readers alike.Are you ready to be part of our journey and help shape the future of creativity around the globe? Apply today!Position Overview: We are seeking a dedicated and compassionate Customer Support Representative to enhance our team. This role is perfect for individuals who excel at customer service, possess exceptional communication skills, and are adept with CRM and eCommerce platforms such as Salesforce, Metorik, and WooCommerce. The role includes managing customer interactions through calls, messages, and case management, and serving as the primary contact for clients during the post-publication phase. Flexibility in working hours, including evenings in EST and possible weekend shifts, is a key requirement.Key Responsibilities:Deliver outstanding customer support through phone, email, and chat channelsEfficiently handle a high volume of inquiries while maintaining professionalismUtilize Salesforce for case management, ensuring accurate tracking and follow-upAct as the primary point of contact for post-publication customer inquiries (e.g., royalties, copies, general questions)Communicate effectively with customers and internal teams to resolve issuesCollaborate with various departments to enhance processes and resolve challengesStay organized while multitasking across different tools and platformsQualifications:Proficient in spoken and written English with strong grammar and communication abilitiesPrior experience with Salesforce, Metorik, WooCommerce, or similar CRM/eCommerce systemsExceptional organizational and multitasking capabilitiesStrong verbal communication skills, particularly for phone supportAbility to manage follow-ups and take ownership of customer casesWillingness to work flexible hours, including late nights and weekends in ESTCandidates must be based in Córdoba and prepared for a potential hybrid work model in the futureA reliable internet connection and a quiet workspace for remote communicationA collaborative team player who can also work independentlyAdvantages:Experience in a rapidly evolving industry focused on technology and creativity

Koyfin develops an analytics platform designed for financial advisors and individual investors, focusing on accessible and easy-to-use research tools. The company has been recognized for its rapid growth and high user satisfaction, with recent achievements including strong ratings on G2 and top marks in the Kitces industry survey. Role overview The Senior Customer Support & Operations Specialist acts as the primary contact for Koyfin users in Argentina. This role combines elements of support, customer success, and product feedback. The goal is to deliver a support experience that reflects the quality of Koyfin’s platform, helping deepen relationships with financial advisors and wealth management professionals. This position is well-suited for someone who brings empathy, initiative, and a sense of ownership to the user experience. What you will do Customer support Respond to user inquiries through email, help center, video calls, and phone, maintaining professionalism and care in every interaction. Identify and report bugs, collaborating with Product and Engineering teams to resolve issues. Collect and communicate customer insights and recurring feedback to inform improvements. Monitor support request trends and suggest changes to processes or products when appropriate. Handle ad hoc tasks related to customer success, client relationships, and broader company initiatives as needed. Customer success Assist with onboarding new users and advisor clients, helping them gain value from Koyfin’s platform quickly and confidently. Location This role is based in Argentina.

At AppsFlyer, we empower brands to make informed decisions that benefit both their business and their customers through our cutting-edge measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-centric technologies. Our foundation is built on the belief that brands can enhance customer privacy while delivering exceptional user experiences, allowing us to support thousands of creators and over 10,000 technology partners in cultivating meaningful customer relationships. We are seeking a technically proficient individual who recognizes the significance of customer-focused and responsive support services. Our success is intertwined with the success of our customers, and we are looking for a natural problem-solver and an excellent communicator. In this role, you will collaborate closely with our R&D, Customer Success, and Product Teams, contributing to the evolution of our products by providing valuable feedback for future development. Submit your CV in English to be considered for this exciting opportunity.

About MotionAt Motion, we are pioneering the first comprehensive agentic work suite tailored for everyday businesses. Unlike traditional point solutions or supplementary tools, our platform is built from the ground up, integrating AI agents at its core. We empower project management, document handling, spreadsheets, calendars, meetings, knowledge sharing, and communication — and we are now elevating our capabilities with AI Employees that can autonomously execute tasks across all functionalities.What sets us apart is that our agents are inherently embedded within our platform. They are not mere integrations or copilots that provide suggestions; instead, they autonomously complete work with full access to necessary data, context, and workflows. In just three months, our AI Employees have propelled us from $0 to eight-figure annual recurring revenue (ARR), and we are just getting started.With support from Y Combinator and Sam Altman, alongside a valuation exceeding $500 million and a rapidly growing user base, we are poised to lead the market. Our focus is on developing agents that deliver unparalleled accuracy and significantly enhance productivity.Motion offers a fast-paced and intense work environment that is not suitable for everyone. However, it is an excellent place for those eager to concentrate, learn, and advance their careers. If you're driven to work alongside top talent, challenge yourself, and contribute to redefining AI deployment in real-world scenarios, you will thrive in our culture.

Role Mission:The Administrative Coordinator for Customer Support is responsible for overseeing administrative tasks and internal controls across offices, plants, and branches. This role facilitates effective communication with various departments by providing excellent service.Key Responsibilities:Manage the customer support administrative team, guiding and developing team members.Exercise independent management within the supervisor's guidelines, assigning responsibilities, and defining work teams.Analyze financial credits in collaboration with the Finance department.Engage with different departments and clients, ensuring quality customer service and support for internal and external employees.Possess a comprehensive understanding of the ELGA sector.Create management reports for customer support and overall ELGA sector performance, compiling monthly and cumulative reports to track goal attainment.Conduct annual performance evaluations and career development plans for the team.Monitor and evaluate the performance of the department.Follow up on contractual relationships with clients and provide support to both customers and the Sales department.Generate reports to track compliance with established controls by the Supervisor and/or Manager.Prepare purchase orders and requests, managing material entries and exits as needed, and assist with generating Sales Orders and invoicing using LATIS "S1".Process payment requests to suppliers and coordinate follow-ups with Finance.Provide administrative support to Sales and Technical Service personnel in service order generation.Adhere to existing regulations and internal procedures regarding quality, safety, hygiene, and environmental standards set by the organization.Ensure compliance with procedures under the Quality Management System.Conduct warehouse inventory control when necessary.Coordinate with the Executive Secretary of Management for travel insurance for employees traveling abroad.

Are you passionate about the Spanish language, particularly the Rioplatense dialect from Argentina and Uruguay? Join us in shaping the future of artificial intelligence! As AI language models transition from basic chatbots to advanced tools for communication, education, and cultural preservation, your expertise is crucial in providing high-quality training data. By enhancing AI’s comprehension of unique phonetics, grammar, vocabulary, and cultural nuances specific to Rioplatense Spanish, you will help break down barriers in global communication and promote authentic cross-cultural exchanges.We are seeking dedicated Spanish (Rioplatense) language specialists who possess a deep understanding of grammar, orthography, voseo usage, intonation patterns, idiomatic expressions, and cultural references relevant to Argentina and Uruguay. In this role, you will engage with advanced language models, exploring topics such as regional colloquialisms, tone adaptation, syntactic accuracy, and semantic precision, while meticulously documenting any discrepancies to refine model reasoning.On a typical day, you will interact with the model in Rioplatense Spanish across diverse subjects, ensuring linguistic accuracy and cultural significance, capturing reproducible error traces, and providing recommendations for our prompt engineering and evaluation metrics.A Master’s degree in Linguistics, Translation, Spanish Language, Literature, or a related field is preferred. Professional experience in teaching, translation, localization, or editorial work is highly regarded. Clear, metacognitive communication skills—demonstrating your thought process—are essential.Are you ready to transform your Rioplatense Spanish expertise into the foundation for the next generation of AI? Apply now and help educate the model that will shape the future!

Are you a passionate Spanish (Rioplatense — Argentina/Uruguay) language expert ready to influence the evolution of artificial intelligence? As large-scale language models transition from basic chatbots to sophisticated tools for communication, education, and cultural preservation, your role becomes crucial. By providing high-quality training data, you will help AI systems grasp the unique phonetics, grammar, vocabulary, and cultural subtleties of Rioplatense Spanish, enhancing global accessibility and promoting genuine cross-cultural dialogue.We seek individuals who are well-versed in the intricacies of Rioplatense Spanish, including grammar, orthography, voseo usage, intonation patterns, idiomatic expressions, and cultural references pertinent to Argentina and Uruguay. You will engage with advanced language models, exploring regional colloquialisms, contextual interpretations, tone adjustments, syntactic accuracy, and semantic precision, meticulously documenting each issue to strengthen model reasoning.Your responsibilities will include conversing with the model in Spanish (Rioplatense) on various topics, verifying linguistic accuracy and cultural relevance, capturing reproducible error logs, and proposing enhancements to our prompt engineering and evaluation frameworks.A degree in Linguistics, Translation, Spanish Language, Literature, or a related field is preferred; professional experience in teaching, translation, localization, or editorial work is a plus. Effective metacognitive communication—demonstrating your thought process—is vital.Are you ready to leverage your expertise in Spanish (Rioplatense) to build the knowledge foundation for future AI? Apply now and begin training the model that will educate the world.

Join our client, a dynamic company, as an Executive Assistant dedicated to empowering their C-level executives while managing their social media presence.We are seeking a highly organized individual with exceptional communication skills, a keen eye for detail, and a proactive approach to problem-solving and learning. In this fast-paced environment, the ideal candidate will be adaptable and confident in handling high-level administrative tasks and operations.The starting pay for this role ranges from $6 to $7 per hour.Key ResponsibilitiesManage phone calls, confirm appointments, and coordinate schedulesCommunicate with clients to gather necessary information for legal document preparation via phone and emailKeep leaders informed on meeting confirmations and progressOrganize and maintain calendars and appointment schedulesPerform administrative tasks including filing, scanning, photocopying, and mailingExecute word processing tasks efficientlyConduct research and data organizationManage contacts and correspondenceCreate and prepare legal documents, ensuring timely follow-up on retainers and paymentsUphold professionalism and confidentiality in all interactionsOversee social media channels and engage with clients on relevant mattersOrder office supplies as necessary

Join Our Team as a Customer Support Agent!At DolarApp, we are dedicated to transforming financial experiences for millions across Latin America. As a Customer Support Agent, you will play a pivotal role in ensuring our customers feel valued and supported.Your ResponsibilitiesCustomer Advocate: Quickly address and resolve customer concerns with personalized solutions, ensuring follow-ups to maintain customer satisfaction.Problem Solver: Collaborate with the DolarApp team to identify common challenges faced by customers and propose innovative product solutions to enhance efficiency.Results-Oriented: Embrace a proactive approach in your role, consistently striving to exceed expectations and contribute to our success.QualificationsFluency in English and Spanish and/or Portuguese, both written and verbal is essential.A minimum of 2 years experience in a customer support role.Strong problem-solving skills with the ability to dissect issues and determine optimal solutions.Motivated to go above and beyond to deliver exceptional customer experiences.Empathetic approach to understanding customer needs and enhancing their experience with DolarApp.Detail-oriented and resourceful with a commitment to thoroughness in your work.Team player with a determined mindset, you are relentless in pursuing solutions.

The Senior Customer Support Agent will work with a luxury beauty brand, focusing on delivering outstanding service and strengthening customer relationships. This position is based in Argentina and centers on upholding the brand’s reputation for excellence. Role overview This role involves responding to customer inquiries, resolving concerns, and ensuring every interaction meets high standards. The goal is to create positive experiences that encourage loyalty and trust in the brand. What you will do Handle questions and requests from customers with care and professionalism Resolve issues efficiently while maintaining a courteous approach Support the brand’s image by providing knowledgeable assistance Requirements Experience in the luxury beauty sector Strong communication and problem-solving skills Commitment to delivering a high level of customer satisfaction

We are seeking a dynamic and organized Executive Assistant to support our leadership team at huzzle. This remote role offers an opportunity to engage in various administrative tasks, manage schedules, and facilitate communication within our team and with external stakeholders.

DescriptionAt Paired, we are a pioneering global staffing and recruiting agency dedicated to connecting exceptional talent with remote work opportunities. Our mission is to bridge the gap between skilled individuals worldwide and companies seeking their unique expertise.We're on the lookout for a dynamic Customer Support & Operations Specialist who thrives in a fast-paced startup atmosphere. This multifaceted role encompasses frontline customer support as well as critical operational duties to ensure our organization runs efficiently. As the face of our brand, you will assist users in navigating our services while managing essential operational tasks that contribute to our growth.Key Responsibilities: Deliver outstanding email-based customer support via Intercom, overseeing ticket management and implementing automations to enhance workflows. Manage operational activities such as CRM updates, maintaining documentation, and developing customer support templates. Engage with app store reviews and social media feedback (Meta, Instagram) using suitable templates and maintaining brand voice. Provide part-time weekend support for urgent customer inquiries and time-sensitive issues. Collaborate through Slack, addressing ad-hoc operational tasks as the company evolves.