Mercier Consultancy Group is hiring a French-Speaking SEO Customer Consultant for a remote position based in Bulgaria. This role centers on supporting French-speaking clients as they work toward their digital marketing objectives. Key responsibilities Analyze client websites and search rankings to create tailored SEO improvement plans. Perform keyword research and review competitor strategies to help clients gain visibility. Communicate directly with clients in French, understanding their needs and offering practical SEO advice. Track, report, and refine SEO campaigns based on data and ongoing trends. Stay up to date with SEO developments and industry changes to provide relevant recommendations. Role requirements Remote role open to candidates based in Bulgaria Fluency in French is essential Experience in a client-facing digital marketing or consulting position

Role overview Trinetix is hiring an Application Architect with strong Python expertise. This remote position is open to candidates based in Bulgaria. The architect will focus on designing and building software solutions that match client requirements, with an emphasis on creating application architectures that are both scalable and maintainable. What you will do Design software architectures for both new and existing applications using Python Develop solutions that fit client needs and meet project objectives Maintain a focus on scalability and ease of maintenance throughout the application lifecycle

Join Mercier Consultancy as a dedicated German-Speaking Logistics & Delivery Consultant in our vibrant Sofia office. We provide a comprehensive relocation package to facilitate your move to Bulgaria. In this pivotal role, you will be the key liaison for our German-speaking clientele, delivering expert insights and support on our logistics and delivery services to guarantee exceptional customer experiences.The successful candidate will work collaboratively with our internal teams and external partners to oversee delivery operations, address client inquiries, and resolve any challenges that may arise during the shipping process. Your contributions will be vital in upholding our high service standards and advancing our logistics improvements.Key ResponsibilitiesDeliver specialized support to German-speaking clients regarding logistics and delivery through phone, email, and chat.Manage shipment tracking and delivery timelines to align with client expectations.Efficiently address customer complaints and delivery issues with professionalism.Accurately document all customer interactions, delivery updates, and incidents.Collaborate closely with logistics teams and third-party carriers to enhance delivery processes.Keep clients updated on shipment statuses and potential delays.Spot opportunities for process enhancements to elevate overall customer satisfaction.

Join the dynamic team at Mercier Consultancy Group as a Czech Solutions Consultant in Sofia, Bulgaria! We are offering a fully funded relocation package to ensure your transition is seamless. In this pivotal role, you will collaborate with clients to grasp their unique business challenges and deliver personalized solutions that enhance their operational success. If you have a passion for technology and thrive in client interactions, this position could be the perfect fit for you!Key Responsibilities Engage with clients through detailed consultations to identify their specific requirements and business objectives. Design and present tailored solutions that effectively resolve client challenges and improve their operations. Serve as a trusted advisor, providing expert insights and recommendations to enhance client satisfaction. Work collaboratively with internal teams to ensure smooth implementation and ongoing support. Conduct training sessions to empower clients to maximize their use of our products and services. Stay informed on industry trends and emerging technologies to offer informed guidance to clients.

Role overview constructorknowledg is looking for an Application Security Engineer to join the team remotely from Sofia, Bulgaria. The role centers on protecting web applications and helping the team build secure software from the ground up. What you will do Test web applications to uncover vulnerabilities and highlight security risks. Oversee the Software Bill of Materials (SBOM), giving the team better insight and control over software components. Support secure practices throughout the Software Development Life Cycle (SDLC). Work to lower risks within the software supply chain. Location This position is remote, but requires residency in Sofia, Bulgaria.

Join Mercier Consultancy as a passionate Dutch-Speaking Logistics & Delivery Consultant in Sofia, Bulgaria, where we offer a comprehensive relocation package. In this role, you will deliver outstanding support and direction to our Dutch-speaking clientele, ensuring their logistics and delivery needs are met with efficiency and care.You'll engage directly with clients, managing their delivery inquiries, coordinating logistics solutions, and addressing any issues that arise. Your strong communication skills and adept problem-solving abilities will play a crucial role in upholding our commitment to exceptional customer satisfaction and operational excellence.Primary Responsibilities Provide assistance to Dutch-speaking clients with logistics and delivery inquiries via various communication channels. Coordinate and monitor delivery operations to guarantee timely and precise shipments. Resolve customer complaints and issues associated with delivery services. Keep detailed records of customer interactions and shipment details. Work collaboratively with internal teams and external carriers to optimize logistics processes. Update clients on shipment status and address any discrepancies in delivery. Engage in continuous improvement initiatives to enhance the logistics and delivery experience.

Join Mercier Consultancy as a Bulgarian-Speaking Solutions Consultant and elevate your consulting career in the vibrant city of Sofia, Bulgaria. We offer fully paid relocation, making this opportunity perfect for professionals eager to thrive in a dynamic European environment.In this role, you'll partner with Bulgarian-speaking clients to uncover their business challenges and provide tailored technology solutions that drive their success. Acting as a trusted advisor, you'll facilitate seamless implementations and offer ongoing support to ensure client satisfaction.Key ResponsibilitiesEngage with clients to assess their business needs and requirements.Design and present customized solutions to effectively address client challenges.Collaborate with internal teams to ensure the successful delivery of solutions.Provide training and support to clients on the implemented solutions.Document all client interactions and solution details thoroughly.Stay up-to-date with industry trends, technologies, and best practices.Foster strong client relationships to enhance satisfaction and retention.

Join the dynamic team at Mercier Consultancy Group, where we are excited to welcome a talented Slovenian Speaking Solutions Consultant to our Sofia office. This role offers a unique chance for the right candidate to experience a fully paid relocation, setting the stage for a rewarding new chapter in their professional journey. In this position, you will work closely with clients to identify their specific challenges and provide bespoke solutions that drive their business forward. If you have a passion for technology and thrive on client interaction, we are eager to connect with you!Key Responsibilities Engage with clients through comprehensive consultations to evaluate their needs and business objectives. Develop and present customized solutions that effectively tackle client issues and deliver substantial value. Serve as a trusted advisor, providing insightful recommendations to enhance client satisfaction. Collaborate with internal teams to ensure seamless implementation and continuous support of solutions. Deliver training sessions that empower clients to maximize the potential of our products. Stay informed on industry trends and emerging technologies to offer timely and relevant advice during client engagements.

Join Mercier Consultancy as a French-Speaking B2B Solutions Consultant in Sofia, Bulgaria, with all relocation expenses fully covered. In this pivotal role, you will partner with French-speaking business clients to identify their specific challenges and offer customized B2B solutions designed to optimize their operational efficiency and drive business growth.Your collaboration with cross-functional teams will be essential in the design, implementation, and support of innovative solutions that ensure a smooth client experience. This position not only offers extensive opportunities for professional development in an exciting international environment but also includes comprehensive relocation support.Key ResponsibilitiesEngage with French-speaking B2B clients to thoroughly analyze their needs and challenges.Create and present personalized business solutions that cater to client requirements.Work closely with internal teams to guarantee successful solution delivery and integration.Provide training and ongoing support to clients regarding the implemented solutions.Maintain precise documentation of client interactions and project advancements.Keep abreast of market trends, competitor actions, and emerging technologies.Establish and nurture strong, lasting relationships with clients to support retention and growth.

Join Mercier Consultancy as a Dutch Speaking Customer Service Representative, supporting our client's innovative food delivery platform. In this engaging position, you will deliver outstanding service to Dutch-speaking customers, guiding them through our food delivery offerings and ensuring a smooth ordering process.Your proficiency in Dutch will be vital as you respond to customer queries regarding menu items, assist with order placements, track deliveries, and resolve any issues that arise. Your dedication to exceptional customer service will foster a positive experience for our users.Key Responsibilities Provide exceptional customer support in Dutch via phone, email, and chat for food delivery inquiries. Assist customers with their menu selections, order placements, modifications, and cancellations. Quickly and effectively resolve customer issues and complaints. Accurately document customer interactions in our CRM system. Work collaboratively with restaurant partners and delivery teams to ensure a seamless service experience. Collect customer feedback to continually enhance service quality. Stay informed about menu items, ongoing promotions, and delivery policies.

If you're passionate about EKO Bulgaria and eager to join our dynamic team but can't find a position that aligns with your expertise and experience, we encourage you to submit your application. We would love to learn more about you!

Mercier Consultancy Group is looking for an Italian Speaking Customer Service Consultant to support a major Rent-a-Car provider. This is a remote role based in Bulgaria, while the company itself is headquartered in Cyprus. Role overview This position centers on helping customers with their car rental needs in Italian. The goal is to deliver clear information, resolve issues, and ensure a smooth rental experience for every customer. What you will do Assist customers in Italian with questions about car rentals Provide accurate details about available rental options Address concerns and help resolve any issues customers may face Requirements Fluency in Italian Strong communication skills Ability to work remotely from within Bulgaria This remote role requires residency in Bulgaria. Mercier Consultancy Group’s main office is in Cyprus.

Mercier Consultancy Group is hiring Portuguese-speaking professionals for several remote roles based in Greece. These positions come with a comprehensive relocation package for those moving from Sofia, Bulgaria, or other locations. The company values strong language skills and a background in customer service, offering the chance to work with international clients while experiencing Greek culture. What you will do Support Portuguese-speaking customers by phone, email, and live chat. Answer questions about products and services, and help resolve customer issues. Record each customer interaction in the CRM system accurately. Work with team members to improve service quality and customer satisfaction. Adapt to new responsibilities and training as business needs change. Uphold Mercier Consultancy Group’s professional standards in every customer interaction. Relocation details These roles are based in Greece and include a fully funded relocation package. Mercier Consultancy Group encourages applicants from Sofia and beyond who are ready to relocate and join the team.

Join Mercier Consultancy as a Romanian-Speaking Customer Solutions Consultant in Sofia, Bulgaria, and enjoy fully paid relocation assistance. In this pivotal role, you will act as a trusted advisor to our Romanian-speaking clients, delivering personalized solutions aimed at improving customer satisfaction and driving business success.Our dynamic and collaborative work environment will require you to address customer inquiries, resolve issues, and provide tailored support that aligns with client needs. This is an exceptional opportunity for professional development, complemented by comprehensive relocation support.Key Responsibilities Promptly address and effectively manage customer inquiries from Romanian-speaking clients Design and implement customized solutions to meet specific client requirements Work closely with internal teams to ensure timely solutions to client issues Maintain accurate records of customer interactions and solutions provided Identify and propose enhancements to service quality and customer experience Assist with client onboarding and training initiatives Stay updated on the latest company products, services, and industry trends

Join the innovative team at Mercier Consultancy as a Spanish Speaking Business Support Consultant. In this pivotal role, you will provide exceptional support to our Spanish-speaking clientele, addressing a variety of business inquiries and service requests. Your proficiency in both Spanish and English will facilitate the development of strong client relationships, ensuring they receive accurate information and outstanding service.As a Business Support Consultant, you will connect with clients through multiple communication channels, guiding them through our services and effectively resolving their concerns. This position presents an exciting opportunity to thrive in a vibrant environment, where you will enhance your skills and contribute to our business support initiatives' success.

Join Mercier Consultancy as a dedicated and customer-centric German-Speaking Rent-a-Car Consultant in Sofia. This thrilling opportunity offers fully funded relocation, allowing you to immerse yourself in a dynamic and expanding market. In this role, you will serve as the key liaison for our German-speaking clients, guiding them through their car rental experience and ensuring exceptional service.Your responsibilities will include managing inquiries, processing bookings, and delivering outstanding service throughout the rental journey. You will engage with clients to comprehend their needs and propose appropriate rental options while upholding a strong commitment to customer satisfaction.Key ResponsibilitiesAssist German-speaking customers with car rental inquiries, bookings, and modifications.Provide comprehensive details regarding rental options, terms, and conditions.Facilitate the efficient processing of rental agreements and necessary documentation.Address customer complaints or issues with professionalism and urgency.Collaborate with fleet and operations teams to ensure vehicle availability and quality.Maintain precise records of customer interactions and transactions.Support marketing efforts and promotional activities focused on German-speaking clients.

Join the dynamic team at Mercier Consultancy MD as an Italian Speaking Customer Service Representative for a prestigious manufacturing company located in Greece. This exciting role is tailored for individuals who are dedicated to delivering exceptional customer service and possess a keen interest in the manufacturing industry. You will engage with clients in Italian, providing them with comprehensive assistance on product and service inquiries.Key Responsibilities Handle incoming customer inquiries regarding manufacturing products and services through phone, email, and chat in Italian. Deliver precise information about product specifications, availability, and pricing to customers. Support clients with order placements, tracking, and fulfillment inquiries. Professionally resolve customer issues and complaints to ensure high satisfaction levels. Accurately document all customer interactions in our CRM system for effective follow-up and record-keeping. Collaborate with internal teams to enhance service delivery and meet customer expectations. Stay informed about manufacturing processes and product knowledge to provide better assistance.

Role Overview Mercier Consultancy Group is hiring Finnish speakers for roles based in Sofia, Bulgaria. These positions include comprehensive relocation support, covering all moving expenses. Work alongside a diverse group of colleagues and contribute to a range of projects that encourage collaboration and professional growth. What to Expect Full relocation package to Sofia, Bulgaria Opportunities to work on varied projects Collaboration with experienced professionals Supportive, team-oriented workplace Location Details While the company is listed as remote in Lisbon, these opportunities require relocation to Sofia, Bulgaria. All relocation costs are fully covered.

Join Mercier Consultancy in an exciting role as a German Speaking Customer Service Representative, supporting our esteemed automotive client in Greece! In this position, you will deliver exceptional service to our German-speaking customers, addressing their queries about automotive products and services.Your proficiency in German will be crucial as you engage with clients, manage order processing, and resolve any issues they may face. By providing high-quality customer service, you will play a vital role in our dedication to excellence within the automotive industry.Key Responsibilities Deliver exemplary customer service in German through phone, email, and chat regarding automotive inquiries. Assist customers with product details, order placements, and service requests. Efficiently resolve customer complaints and inquiries with professionalism. Accurately document customer interactions in our CRM system. Collaborate with internal teams to ensure timely order fulfillment and effective issue resolution. Collect customer feedback to drive continuous improvement of our products and services. Stay informed about automotive trends and new product offerings to enhance customer support.