About the job
QA Engineer II
Bulgaria (Remote)
About LivePerson LivePerson is a pioneer in conversational AI and digital customer engagement, revolutionizing how companies connect with their clients. Our flagship innovation, the Conversational Cloud®, facilitates AI-driven interactions for some of the world's most esteemed brands, enabling seamless communication across messaging, voice, and digital platforms.
Each month, LivePerson orchestrates nearly a billion conversational exchanges, accumulating one of the industry's largest datasets. This remarkable scale enhances the accuracy, personalization, and automation of our AI models, setting new benchmarks for customer engagement.
In 2025, LivePerson experienced unparalleled growth in the AI sector, earning recognition as a Leader in numerous G2 Grid® reports, including AI Agents, Agentic AI, Chatbots, and Customer Service Automation. This pivotal year also marked our initial inclusion in the prestigious Gartner Magic Quadrant™ for Conversational AI Platforms, further solidifying our standing as a trusted enterprise AI provider.
As the realm of generative AI expands and new capabilities in LLM integration and autonomous agents emerge, LivePerson is dedicated to ongoing innovation. We continually lead advancements in intelligent automation, agent-assist tools, predictive insights, and scalable enterprise AI deployments, ensuring we remain at the forefront of customer engagement solutions.
