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Experience
Qualifications
We are seeking individuals with a strong background in machine learning, particularly in the development of AI systems. Ideal candidates should be proficient in:Machine learning frameworks (e.g., TensorFlow, PyTorch)Large Language Models and their application in AI solutionsProgramming languages such as Python or JavaData analysis and algorithm optimizationCollaborating in a fast-paced, innovative team environmentA passion for AI and a desire to push the boundaries of technology are essential.
About the job
Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of the contact center. Our innovative platform merges advanced AI with human insight to empower contact centers to unveil customer insights, optimize behavioral practices, automate conversations, and streamline inefficient processes, enabling every team member to enhance their productivity. Founded by alumni of the esteemed Stanford AI Lab, Cresta's co-founder and chairman is Sebastian Thrun, a visionary behind Google X, Waymo, and Udacity. Our leadership team also features CEO Ping Wu, co-founder of Google Contact Center AI and Vertex AI platform, along with Tim Shi, an early member of OpenAI.
We invite you to join us on this exciting journey to reshape the workforce with AI. The future of work is unfolding at Cresta.
About the Role:
As part of the AI Agent team at Cresta, you will be tasked with developing cutting-edge AI Agents designed to address real-world challenges for our clients. We focus on leveraging the latest advancements in Large Language Models (LLMs) and AI Agent systems, ensuring our solutions are efficient, secure, and dependable. This position requires hands-on involvement in groundbreaking projects, appealing to innovative and passionate machine learning engineers who can translate research into practical, scalable applications.
Your role as a Machine Learning Engineer will involve transitioning AI Agents from research to tangible applications. Responsibilities include developing and deploying proprietary LLMs, scaling AI solutions, and tackling crucial issues such as evaluation and reliability. While our emphasis is on real-world applications, you will engage with some of the most sophisticated technologies in the GenAI domain.
About Cresta
Cresta is at the forefront of AI innovation, dedicated to enhancing customer conversations and transforming contact center operations. Our team consists of industry pioneers committed to leveraging technology to improve business outcomes and empower teams.
Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of the contact center. Our innovative platform merges advanced AI with human insight to empower contact centers to unveil customer insights, optimize behavioral practices, automate conversations, and streamline inefficient processes, ena…
Join Asana as a Senior Engineering Manager, where you will lead a dynamic team focused on developing innovative AI Agents that enhance productivity and collaboration. In this pivotal role, you will shape the vision and strategic direction of our AI initiatives, guiding engineers to build cutting-edge solutions that empower our users. You'll work closely with cross-functional partners to drive the successful execution of projects from inception to launch.
Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of the contact center. Our innovative platform merges the strengths of artificial intelligence and human insight to empower contact centers in uncovering customer insights, automating interactions and streamlining inefficiencies, ultimately enabling every team member to operate with enhanced efficiency. Founded by visionary leaders from the esteemed Stanford AI Lab, including Sebastian Thrun, a pioneer behind Google X and Waymo, we are driven by a mission to revolutionize the workforce with AI. Join us as we shape the future of work at Cresta.
Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform seamlessly integrates advanced AI with human intelligence, enabling contact centers to uncover customer insights, streamline conversations, and optimize workflows. With roots in the esteemed Stanford AI lab, our co-founder and chairman, Sebastian Thrun, is renowned for his groundbreaking work at Google X, Waymo, Udacity, and beyond. Our leadership team also boasts CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early contributor at OpenAI.Embark on this exciting journey with us to revolutionize the workforce through AI. The future of work is unfolding at Cresta.About the Role:As part of the AI Agent team, you will contribute to the development of cutting-edge AI Agents designed to tackle real-world challenges faced by our clients. Your focus will be on leveraging the latest advancements in Large Language Models (LLMs) and AI Agent systems, ensuring that the solutions we create are secure, cost-effective, and reliable. This position requires hands-on engagement with state-of-the-art projects, calling for innovative and passionate software engineers capable of translating research into scalable, practical applications.Your primary responsibility will be to guarantee that our AI Agents are supported by resilient and scalable server solutions. This entails designing and maintaining the server architecture capable of managing high-volume, real-world interactions while maintaining optimal performance and availability. Although our focus is on server optimization and data management rather than pure research, you will work with some of the most advanced technologies in cloud and server infrastructure.This is a rare opportunity to influence the future of AI at Cresta by addressing complex problems and deploying groundbreaking AI solutions in production environments.
Klue helps businesses transform scattered competitive data into clear, actionable insights. The Vancouver team is expanding and seeking a Senior Software Engineer with a focus on AI agent development. Role overview This position centers on designing and operating large language model (LLM)-powered agents at scale. Responsibilities span multi-agent orchestration, sub-agent design, and building evaluation frameworks to ensure outputs are both reliable and measurable. The work covers the full stack, including optimizing inference costs, improving retrieval and query performance, and creating feedback loops for ongoing system improvement. In addition to technical execution, this engineer will help shape the product roadmap by offering technical guidance and collaborating closely with product leadership. The role involves guiding projects from early architecture through experimentation and into production, always with an eye on production readiness and measurable results. What you will do Develop and deploy backend systems for agentic workflows. Design retrieval pipelines, orchestration layers, and agent architectures that process large volumes of competitive data, such as news, press releases, website updates, Slack messages, emails, reviews, and CRM data, into actionable intelligence for clients. Enhance LLM-powered workflows end-to-end. Work on prompt design, retrieval strategies, caching, and latency optimization to make agent responses fast, accurate, and reliable in production. Lead evaluations of agent systems at scale. Build and manage evaluation frameworks (automated, offline, and human-in-the-loop) to assess relevance, quality, latency, and overall task success. Define excellence metrics and set up infrastructure for ongoing measurement. Design and implement human-in-the-loop systems. Collaborate with product and design teams to propose and prototype feedback mechanisms, review workflows, and correction loops that help keep AI agents accurate and trustworthy over time. Location This role is based in Vancouver, British Columbia. Learn more about Klue at klue.com.
Cresta is dedicated to transforming customer interactions into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform integrates advanced AI technologies with human intelligence to reveal customer insights, streamline conversations, and enhance operational efficiency, allowing teams to work more effectively. Founded by Sebastian Thrun, a visionary from the Stanford AI lab and the mind behind Google X and Waymo, our leadership team also features CEO Ping Wu, a co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI. Join us on an exciting journey to redefine the future of work through AI innovation. The revolution begins at Cresta. About the Role: The AI Agent team at Cresta is committed to developing leading-edge AI Agents that tackle real-world challenges for our clients. We focus on utilizing the latest advancements in Large Language Models (LLMs) and AI Agent systems while ensuring our solutions are secure, cost-effective, and dependable. This role offers hands-on involvement with pioneering projects, requiring innovative software engineers who can translate research into scalable, practical applications. As a Senior Software Engineer, your mission will be to ensure our AI Agents are powered by dependable and scalable server solutions. This encompasses designing and maintaining server architecture capable of managing high-volume interactions while guaranteeing optimal performance and availability. While our emphasis is on server optimization and data management rather than pure research, you will engage with cutting-edge technologies in the cloud and server domains. This is a rare opportunity to influence the AI landscape at Cresta by addressing complex challenges and implementing groundbreaking advancements in production settings.
Join Huawei Canada as a Senior Research Engineer, specializing in AI Agents and AgentOps.About Our Team:Since its inception in 2014, the Distributed Scheduling and Data Engine Lab has been at the forefront of Huawei Cloud's innovation in Canada. We delve into cutting-edge cloud technologies, enhancing product development and continuous improvement. Our research encompasses cloud-native databases, resource scheduling, middleware, media processing, and user experience studies. We cultivate a dynamic technical environment, collaborating with industry experts to build a leading cloud platform.Your Role:Design and develop LLM-driven AI agents tailored for cloud services, with a strong focus on agent design, orchestration, and integration within PaaS platforms.Translate complex academic theories into practical, scalable production code, enhancing AI tools and application platforms.Collaborate with AI researchers and cloud engineers to architect, implement, and assess AI-driven systems.Ensure optimal performance and reliability of AI workflows through thorough testing and evaluation.Engage in applied research with opportunities for publication, patenting, and advancing the frontiers of autonomous AI systems.The anticipated annual total compensation for this role ranges from $127,000 to $225,000, contingent on qualifications, experience, and proven expertise.
Cresta is dedicated to transforming customer interactions into a strategic advantage by harnessing the full capabilities of contact centers. Our innovative platform integrates advanced AI with human insight to uncover valuable customer insights, refine operational efficiencies, automate dialogues, and empower team members to enhance productivity. Co-founded by Sebastian Thrun, a visionary from Stanford AI Lab and a pioneer behind initiatives like Google X and Waymo, our leadership team also includes Ping Wu, CEO and co-founder of Google Contact Center AI, and Tim Shi, an early contributor at OpenAI.Embark on an exciting journey with us to redefine the future of work through AI at Cresta.
Join Fluent Software GroupAt Fluent Software Group, a part of Valsoft Corporation, we are recognized as a global leader in acquiring and developing vertical market software companies. Our focus lies in specialized industries where deep expertise truly makes a difference.We actively collaborate with founders to grow their businesses, equipping them with seasoned operators, proven strategies, and the necessary resources to accelerate growth—ensuring that your company doesn't just sustain but multiplies.As a forward-thinking investment group, we leverage AI and an agentic mindset to unlock new growth avenues across our portfolio. By integrating intelligent automation and cutting-edge technology into our operations, we empower our partners to accelerate, adapt intelligently, and build for the future.About the RoleWe are constructing the next generation of AI-driven customer service, with our flagship deployment at one of the largest global companies in the construction materials sector. This is a unique and high-impact role that sits at the intersection of business consulting and tangible AI product development.As a Field Deployment Engineer, you will oversee the entire customer engagement cycle for deploying an AI voice agent—from establishing trust with management in advisory settings to configuring conversation flows in technical workshops. You will represent our product in the field and be the driving force behind its success.This is not a traditional consulting role, nor is it purely technical. It requires a blend of both areas to ensure the effective deployment and utilization of our AI products.
Join Huawei Canada as a Senior Research Engineer specializing in AI Agents and AgentOps.About Our Team:Since its inception in 2014, the Distributed Scheduling and Data Engine Lab has positioned itself as Huawei Cloud's innovation hub in Canada. Our lab is dedicated to pioneering advanced cloud technologies, facilitating the productization and continuous enhancement of our technical innovations. Our current research domains encompass cloud-native databases, intelligent SQL engines, AI/Agent infrastructures, and LLM/Agent Evaluation Technology. We pride ourselves on creating a dynamic technical ecosystem that promotes collaboration with industry experts to develop a highly competitive cloud platform.Your Role:Design and develop LLM-powered AI agents for cloud services, ensuring robust agent architecture, orchestration, and seamless integration with PaaS platforms.Transform high-level academic theories into practical, production-ready code, creating AI tools and scalable application platforms.Collaborate closely with a team of AI researchers and cloud engineers to architect, implement, and assess AI-driven systems.Ensure the performance and reliability of agentic workflows through thorough testing and system evaluations.Engage in applied research with opportunities for publication, patenting, and advancing the forefront of autonomous AI systems.The total target annual compensation for this position (based on 2,080 hours per year) ranges from $127,000 to $225,000, depending on your education, experience, and proven expertise.
Join Tiger Analytics as an Agentic AI Engineer and play a pivotal role in shaping the future of artificial intelligence. This remote position offers you the chance to work with cutting-edge technologies and collaborate with a dynamic team of professionals dedicated to innovation and excellence.In this role, you will be responsible for developing AI-driven solutions that enhance business processes, improve decision-making, and drive operational efficiency. Your expertise will contribute to the creation of intelligent systems that can adapt and learn from their environments.
At Affirm, we are transforming the credit landscape to prioritize transparency and user-friendliness, empowering consumers to make purchases now and pay later with no hidden fees or accumulating interest.We are on the hunt for a talented Software Engineer II to become a vital member of our AI Agents engineering team within the Servicing Engineering organization. This team collaborates closely with an omnichannel AI agent vendor to deliver a conversational first point of contact for our customers. Our focus lies in orchestrating Affirm's systems to continuously innovate and find solutions for our customers. As we navigate uncharted territories, we seek a proactive individual who is ready to take ownership and deliver results.Key Responsibilities· Collaborate with your team’s tech lead and manager to decompose larger projects into manageable tasks, delivering them in phases while ensuring timely completion.· Partner with product management, design, and analytics throughout the product development lifecycle, engaging in ideation, articulating technical constraints, and making informed decisions that weigh risks and trade-offs.· Ensure the operations and availability of your team's deliverables by establishing metrics, escalating issues when necessary, and supporting ongoing maintenance and on-call duties.· Foster a sense of community within your team by engaging in growth and development initiatives, including participating in the interview process.
Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform merges cutting-edge AI with human expertise to provide contact centers with invaluable customer insights, optimize processes, automate conversations, and empower team members to excel in their roles. Founded by the visionary Sebastian Thrun, renowned for his work with Google X and Waymo, and supported by an exceptional leadership team including CEO Ping Wu and co-founder Tim Shi, we are on the forefront of AI advancements.Join us on this exciting journey to redefine the future of work through AI at Cresta.About the Role:The AI Agent team at Cresta is developing enterprise-grade AI Agents designed to function effectively within real-world contact center settings. A vital aspect of this mission is to ensure that our AI Agents can integrate seamlessly with various CCaaS platforms (Contact Center as a Service), facilitating smooth transitions between AI and human agents as required.This role focuses on building robust backend systems that empower our AI Agents to:Integrate extensively with leading CCaaS platformsEngage in live customer conversations across voice and chatMaintain a complete conversation state and contextExecute real-time actions within the CCaaS ecosystemEffortlessly transition conversations to human agents without losing context, history, or workflow stateAssist human agents with AI support post-transferWe seek talented backend engineers eager to work at the intersection of distributed systems, real-time communication, enterprise integrations, and AI orchestration.This is not merely a research position; it is focused on constructing production-grade infrastructure that ensures AI Agents operate reliably within mission-critical customer environments.Why This Role Is Unique:AI + Real-Time Systems: Contribute to infrastructure that enables AI Agents to participate in live conversations on a large scale.Enterprise-Grade Integrations: Design robust connections with major CCaaS platforms and customer systems.
Cresta is dedicated to transforming customer conversations into a competitive edge by harnessing the full potential of the contact center. Our innovative platform merges cutting-edge AI with human intelligence, enabling contact centers to uncover valuable customer insights, optimize communication processes, and empower team members to work with greater efficiency. Founded by Sebastian Thrun, a pioneer from the esteemed Stanford AI lab and the visionary behind Google X, Waymo, and Udacity, Cresta's leadership team also includes CEO Ping Wu, co-founder of Google Contact Center AI and Vertex AI platform, and Tim Shi, an early member of OpenAI.Join us on this exciting journey to reshape the workforce using the power of AI. The future of work is here, and it starts at Cresta.
About Manos Software GroupManos Software Group is a proud subsidiary of Valsoft Corporation, a long-term investor dedicated to vertical software companies. Valsoft specializes in acquiring and managing software businesses with a vision for permanent ownership, emphasizing autonomy, disciplined growth, and long-term value creation.Position OverviewWe are seeking a talented AI Agent Builder to design, develop, and deploy intelligent agent systems that revolutionize the operations of our portfolio companies or evolve into standalone products that clients are eager to pay for.This is not a research role. You will be embedded within the companies in the Manos Software portfolio, collaborating closely with their teams to understand their operations and build AI agents capable of performing tangible tasks such as customer service, sales prospecting, onboarding, documentation, and more. Some of your creations will replace internal manual processes, while others will emerge as new revenue-generating products for clients. In all instances, they will be deployed for real users.Key ResponsibilitiesBuild Internal AI Agent TeamsDesign and implement AI agents to support operations across Manos Software's portfolio companies: Level 1 and 2 customer support, SDR prospecting and outreach, onboarding automation, marketing and content workflows, and technical maintenance.Measure impact in terms of work hours saved or productivity increases for teams.Work directly with operational teams to identify high-value automation opportunities.Develop External AI ProductsCreate new AI-powered products, such as vertical voice agents, AI copilots, workflow automation tools, and intelligent documentation systems tailored to the industries served by our companies.Take ownership of the product from prototype to launch, including acquiring the first paying customers.Leverage the existing distribution network across over 30 portfolio companies to validate and expedite deployment.Deliver and IterateQuickly progress from idea to MVP and then to production.Launch beta tests with actual users, gather feedback, and continuously improve.Collaborate cross-functionally with product, engineering, and go-to-market teams.
Join Our Team at Brillio:As a leading digital technology service provider, Brillio is at the forefront of innovation, partnering with Fortune 1000 companies to transform challenges into opportunities through strategic digital adoption. Our exceptional team, known as 'Brillians', is dedicated to integrating advanced digital and design thinking skills with a strong commitment to client satisfaction.Brillio is proud to foster an environment that attracts top talent, driven by our focus on cutting-edge technologies and exclusive digital projects. Our continuous effort to enhance the experience of our Brillians has earned us the Great Place to Work® certification, affirming our status as an employer of choice.Position Overview:We are seeking a Senior Data Engineer specializing in Big Data, Snowflake, and Agentic AI. In this role, you will leverage your expertise to drive data engineering initiatives, ensuring our clients can harness the power of data effectively.
Tiger Analytics stands at the forefront of AI and advanced analytics consulting, dedicated to helping Fortune 1000 companies tackle their most challenging business hurdles. Our mission is to redefine the potential of AI, delivering data-driven insights for a promising future. With a dynamic team of over 6,000 experts spanning five continents, we are committed to crafting innovative machine learning and data solutions on a global scale. Join us in making a significant impact and shaping the future of enterprise AI.As a Senior Agentic AI Engineer, you will be instrumental in fostering ideation, rapid prototyping, and the early-stage development of AI and GenAI initiatives. Our approach centers around customer-centricity and a human-centered perspective, guiding you to navigate the entire innovation lifecycle—from identifying problems to developing proof-of-concepts and transitioning to pilot phases. You will collaborate closely with business partners, platform engineers, product teams, and researchers.This role is highly interactive and hands-on, serving as a bridge between conceptualization and execution—utilizing platform capabilities, reference architectures, standards, and starter kits. You will significantly contribute to strategy formulation and recommendations through experimental assessments, effectively presenting insights to stakeholders with clarity and influence. Strong storytelling abilities and proficiency in creating engaging slide decks and pitch presentations are crucial for success in this position.
Join Netomi as an Agentic Solution Engineer, where you will be at the forefront of driving innovative solutions that enhance customer experiences. In this role, you will be responsible for collaborating with cross-functional teams to design, implement, and optimize AI-driven solutions tailored to meet client needs. Your expertise will help shape the future of customer support automation, ensuring that our technology empowers businesses to operate more efficiently.
Join our team at Toloka AI as a Freelance Agent Evaluation Engineer, where you will play a crucial role in assessing and enhancing AI systems. This remote position allows you to work from anywhere in Manitoba, Canada, giving you the flexibility to balance your personal and professional life. Your expertise will help ensure our AI models meet the highest standards of performance and accuracy.
Join Upwork Inc., a global leader in connecting businesses with AI-enabled talent, as a Senior Lead Machine Learning Engineer. In this pivotal role, you will architect and scale the future of agentic intelligence, leading the end-to-end development of AI agents and their underlying platform. From training and evaluating large language models to ensuring runtime orchestration and safety, you will drive innovative solutions that empower both internal teams and external developers to create reliable and high-performing AI agents. This hands-on position blends applied research with platform engineering, making a significant impact on Upwork's mission to transform the workforce for the age of AI.
Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of the contact center. Our innovative platform merges advanced AI with human insight to empower contact centers to unveil customer insights, optimize behavioral practices, automate conversations, and streamline inefficient processes, ena…
Join Asana as a Senior Engineering Manager, where you will lead a dynamic team focused on developing innovative AI Agents that enhance productivity and collaboration. In this pivotal role, you will shape the vision and strategic direction of our AI initiatives, guiding engineers to build cutting-edge solutions that empower our users. You'll work closely with cross-functional partners to drive the successful execution of projects from inception to launch.
Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of the contact center. Our innovative platform merges the strengths of artificial intelligence and human insight to empower contact centers in uncovering customer insights, automating interactions and streamlining inefficiencies, ultimately enabling every team member to operate with enhanced efficiency. Founded by visionary leaders from the esteemed Stanford AI Lab, including Sebastian Thrun, a pioneer behind Google X and Waymo, we are driven by a mission to revolutionize the workforce with AI. Join us as we shape the future of work at Cresta.
Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform seamlessly integrates advanced AI with human intelligence, enabling contact centers to uncover customer insights, streamline conversations, and optimize workflows. With roots in the esteemed Stanford AI lab, our co-founder and chairman, Sebastian Thrun, is renowned for his groundbreaking work at Google X, Waymo, Udacity, and beyond. Our leadership team also boasts CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early contributor at OpenAI.Embark on this exciting journey with us to revolutionize the workforce through AI. The future of work is unfolding at Cresta.About the Role:As part of the AI Agent team, you will contribute to the development of cutting-edge AI Agents designed to tackle real-world challenges faced by our clients. Your focus will be on leveraging the latest advancements in Large Language Models (LLMs) and AI Agent systems, ensuring that the solutions we create are secure, cost-effective, and reliable. This position requires hands-on engagement with state-of-the-art projects, calling for innovative and passionate software engineers capable of translating research into scalable, practical applications.Your primary responsibility will be to guarantee that our AI Agents are supported by resilient and scalable server solutions. This entails designing and maintaining the server architecture capable of managing high-volume, real-world interactions while maintaining optimal performance and availability. Although our focus is on server optimization and data management rather than pure research, you will work with some of the most advanced technologies in cloud and server infrastructure.This is a rare opportunity to influence the future of AI at Cresta by addressing complex problems and deploying groundbreaking AI solutions in production environments.
Klue helps businesses transform scattered competitive data into clear, actionable insights. The Vancouver team is expanding and seeking a Senior Software Engineer with a focus on AI agent development. Role overview This position centers on designing and operating large language model (LLM)-powered agents at scale. Responsibilities span multi-agent orchestration, sub-agent design, and building evaluation frameworks to ensure outputs are both reliable and measurable. The work covers the full stack, including optimizing inference costs, improving retrieval and query performance, and creating feedback loops for ongoing system improvement. In addition to technical execution, this engineer will help shape the product roadmap by offering technical guidance and collaborating closely with product leadership. The role involves guiding projects from early architecture through experimentation and into production, always with an eye on production readiness and measurable results. What you will do Develop and deploy backend systems for agentic workflows. Design retrieval pipelines, orchestration layers, and agent architectures that process large volumes of competitive data, such as news, press releases, website updates, Slack messages, emails, reviews, and CRM data, into actionable intelligence for clients. Enhance LLM-powered workflows end-to-end. Work on prompt design, retrieval strategies, caching, and latency optimization to make agent responses fast, accurate, and reliable in production. Lead evaluations of agent systems at scale. Build and manage evaluation frameworks (automated, offline, and human-in-the-loop) to assess relevance, quality, latency, and overall task success. Define excellence metrics and set up infrastructure for ongoing measurement. Design and implement human-in-the-loop systems. Collaborate with product and design teams to propose and prototype feedback mechanisms, review workflows, and correction loops that help keep AI agents accurate and trustworthy over time. Location This role is based in Vancouver, British Columbia. Learn more about Klue at klue.com.
Cresta is dedicated to transforming customer interactions into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform integrates advanced AI technologies with human intelligence to reveal customer insights, streamline conversations, and enhance operational efficiency, allowing teams to work more effectively. Founded by Sebastian Thrun, a visionary from the Stanford AI lab and the mind behind Google X and Waymo, our leadership team also features CEO Ping Wu, a co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI. Join us on an exciting journey to redefine the future of work through AI innovation. The revolution begins at Cresta. About the Role: The AI Agent team at Cresta is committed to developing leading-edge AI Agents that tackle real-world challenges for our clients. We focus on utilizing the latest advancements in Large Language Models (LLMs) and AI Agent systems while ensuring our solutions are secure, cost-effective, and dependable. This role offers hands-on involvement with pioneering projects, requiring innovative software engineers who can translate research into scalable, practical applications. As a Senior Software Engineer, your mission will be to ensure our AI Agents are powered by dependable and scalable server solutions. This encompasses designing and maintaining server architecture capable of managing high-volume interactions while guaranteeing optimal performance and availability. While our emphasis is on server optimization and data management rather than pure research, you will engage with cutting-edge technologies in the cloud and server domains. This is a rare opportunity to influence the AI landscape at Cresta by addressing complex challenges and implementing groundbreaking advancements in production settings.
Join Huawei Canada as a Senior Research Engineer, specializing in AI Agents and AgentOps.About Our Team:Since its inception in 2014, the Distributed Scheduling and Data Engine Lab has been at the forefront of Huawei Cloud's innovation in Canada. We delve into cutting-edge cloud technologies, enhancing product development and continuous improvement. Our research encompasses cloud-native databases, resource scheduling, middleware, media processing, and user experience studies. We cultivate a dynamic technical environment, collaborating with industry experts to build a leading cloud platform.Your Role:Design and develop LLM-driven AI agents tailored for cloud services, with a strong focus on agent design, orchestration, and integration within PaaS platforms.Translate complex academic theories into practical, scalable production code, enhancing AI tools and application platforms.Collaborate with AI researchers and cloud engineers to architect, implement, and assess AI-driven systems.Ensure optimal performance and reliability of AI workflows through thorough testing and evaluation.Engage in applied research with opportunities for publication, patenting, and advancing the frontiers of autonomous AI systems.The anticipated annual total compensation for this role ranges from $127,000 to $225,000, contingent on qualifications, experience, and proven expertise.
Cresta is dedicated to transforming customer interactions into a strategic advantage by harnessing the full capabilities of contact centers. Our innovative platform integrates advanced AI with human insight to uncover valuable customer insights, refine operational efficiencies, automate dialogues, and empower team members to enhance productivity. Co-founded by Sebastian Thrun, a visionary from Stanford AI Lab and a pioneer behind initiatives like Google X and Waymo, our leadership team also includes Ping Wu, CEO and co-founder of Google Contact Center AI, and Tim Shi, an early contributor at OpenAI.Embark on an exciting journey with us to redefine the future of work through AI at Cresta.
Join Fluent Software GroupAt Fluent Software Group, a part of Valsoft Corporation, we are recognized as a global leader in acquiring and developing vertical market software companies. Our focus lies in specialized industries where deep expertise truly makes a difference.We actively collaborate with founders to grow their businesses, equipping them with seasoned operators, proven strategies, and the necessary resources to accelerate growth—ensuring that your company doesn't just sustain but multiplies.As a forward-thinking investment group, we leverage AI and an agentic mindset to unlock new growth avenues across our portfolio. By integrating intelligent automation and cutting-edge technology into our operations, we empower our partners to accelerate, adapt intelligently, and build for the future.About the RoleWe are constructing the next generation of AI-driven customer service, with our flagship deployment at one of the largest global companies in the construction materials sector. This is a unique and high-impact role that sits at the intersection of business consulting and tangible AI product development.As a Field Deployment Engineer, you will oversee the entire customer engagement cycle for deploying an AI voice agent—from establishing trust with management in advisory settings to configuring conversation flows in technical workshops. You will represent our product in the field and be the driving force behind its success.This is not a traditional consulting role, nor is it purely technical. It requires a blend of both areas to ensure the effective deployment and utilization of our AI products.
Join Huawei Canada as a Senior Research Engineer specializing in AI Agents and AgentOps.About Our Team:Since its inception in 2014, the Distributed Scheduling and Data Engine Lab has positioned itself as Huawei Cloud's innovation hub in Canada. Our lab is dedicated to pioneering advanced cloud technologies, facilitating the productization and continuous enhancement of our technical innovations. Our current research domains encompass cloud-native databases, intelligent SQL engines, AI/Agent infrastructures, and LLM/Agent Evaluation Technology. We pride ourselves on creating a dynamic technical ecosystem that promotes collaboration with industry experts to develop a highly competitive cloud platform.Your Role:Design and develop LLM-powered AI agents for cloud services, ensuring robust agent architecture, orchestration, and seamless integration with PaaS platforms.Transform high-level academic theories into practical, production-ready code, creating AI tools and scalable application platforms.Collaborate closely with a team of AI researchers and cloud engineers to architect, implement, and assess AI-driven systems.Ensure the performance and reliability of agentic workflows through thorough testing and system evaluations.Engage in applied research with opportunities for publication, patenting, and advancing the forefront of autonomous AI systems.The total target annual compensation for this position (based on 2,080 hours per year) ranges from $127,000 to $225,000, depending on your education, experience, and proven expertise.
Join Tiger Analytics as an Agentic AI Engineer and play a pivotal role in shaping the future of artificial intelligence. This remote position offers you the chance to work with cutting-edge technologies and collaborate with a dynamic team of professionals dedicated to innovation and excellence.In this role, you will be responsible for developing AI-driven solutions that enhance business processes, improve decision-making, and drive operational efficiency. Your expertise will contribute to the creation of intelligent systems that can adapt and learn from their environments.
At Affirm, we are transforming the credit landscape to prioritize transparency and user-friendliness, empowering consumers to make purchases now and pay later with no hidden fees or accumulating interest.We are on the hunt for a talented Software Engineer II to become a vital member of our AI Agents engineering team within the Servicing Engineering organization. This team collaborates closely with an omnichannel AI agent vendor to deliver a conversational first point of contact for our customers. Our focus lies in orchestrating Affirm's systems to continuously innovate and find solutions for our customers. As we navigate uncharted territories, we seek a proactive individual who is ready to take ownership and deliver results.Key Responsibilities· Collaborate with your team’s tech lead and manager to decompose larger projects into manageable tasks, delivering them in phases while ensuring timely completion.· Partner with product management, design, and analytics throughout the product development lifecycle, engaging in ideation, articulating technical constraints, and making informed decisions that weigh risks and trade-offs.· Ensure the operations and availability of your team's deliverables by establishing metrics, escalating issues when necessary, and supporting ongoing maintenance and on-call duties.· Foster a sense of community within your team by engaging in growth and development initiatives, including participating in the interview process.
Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform merges cutting-edge AI with human expertise to provide contact centers with invaluable customer insights, optimize processes, automate conversations, and empower team members to excel in their roles. Founded by the visionary Sebastian Thrun, renowned for his work with Google X and Waymo, and supported by an exceptional leadership team including CEO Ping Wu and co-founder Tim Shi, we are on the forefront of AI advancements.Join us on this exciting journey to redefine the future of work through AI at Cresta.About the Role:The AI Agent team at Cresta is developing enterprise-grade AI Agents designed to function effectively within real-world contact center settings. A vital aspect of this mission is to ensure that our AI Agents can integrate seamlessly with various CCaaS platforms (Contact Center as a Service), facilitating smooth transitions between AI and human agents as required.This role focuses on building robust backend systems that empower our AI Agents to:Integrate extensively with leading CCaaS platformsEngage in live customer conversations across voice and chatMaintain a complete conversation state and contextExecute real-time actions within the CCaaS ecosystemEffortlessly transition conversations to human agents without losing context, history, or workflow stateAssist human agents with AI support post-transferWe seek talented backend engineers eager to work at the intersection of distributed systems, real-time communication, enterprise integrations, and AI orchestration.This is not merely a research position; it is focused on constructing production-grade infrastructure that ensures AI Agents operate reliably within mission-critical customer environments.Why This Role Is Unique:AI + Real-Time Systems: Contribute to infrastructure that enables AI Agents to participate in live conversations on a large scale.Enterprise-Grade Integrations: Design robust connections with major CCaaS platforms and customer systems.
Cresta is dedicated to transforming customer conversations into a competitive edge by harnessing the full potential of the contact center. Our innovative platform merges cutting-edge AI with human intelligence, enabling contact centers to uncover valuable customer insights, optimize communication processes, and empower team members to work with greater efficiency. Founded by Sebastian Thrun, a pioneer from the esteemed Stanford AI lab and the visionary behind Google X, Waymo, and Udacity, Cresta's leadership team also includes CEO Ping Wu, co-founder of Google Contact Center AI and Vertex AI platform, and Tim Shi, an early member of OpenAI.Join us on this exciting journey to reshape the workforce using the power of AI. The future of work is here, and it starts at Cresta.
About Manos Software GroupManos Software Group is a proud subsidiary of Valsoft Corporation, a long-term investor dedicated to vertical software companies. Valsoft specializes in acquiring and managing software businesses with a vision for permanent ownership, emphasizing autonomy, disciplined growth, and long-term value creation.Position OverviewWe are seeking a talented AI Agent Builder to design, develop, and deploy intelligent agent systems that revolutionize the operations of our portfolio companies or evolve into standalone products that clients are eager to pay for.This is not a research role. You will be embedded within the companies in the Manos Software portfolio, collaborating closely with their teams to understand their operations and build AI agents capable of performing tangible tasks such as customer service, sales prospecting, onboarding, documentation, and more. Some of your creations will replace internal manual processes, while others will emerge as new revenue-generating products for clients. In all instances, they will be deployed for real users.Key ResponsibilitiesBuild Internal AI Agent TeamsDesign and implement AI agents to support operations across Manos Software's portfolio companies: Level 1 and 2 customer support, SDR prospecting and outreach, onboarding automation, marketing and content workflows, and technical maintenance.Measure impact in terms of work hours saved or productivity increases for teams.Work directly with operational teams to identify high-value automation opportunities.Develop External AI ProductsCreate new AI-powered products, such as vertical voice agents, AI copilots, workflow automation tools, and intelligent documentation systems tailored to the industries served by our companies.Take ownership of the product from prototype to launch, including acquiring the first paying customers.Leverage the existing distribution network across over 30 portfolio companies to validate and expedite deployment.Deliver and IterateQuickly progress from idea to MVP and then to production.Launch beta tests with actual users, gather feedback, and continuously improve.Collaborate cross-functionally with product, engineering, and go-to-market teams.
Join Our Team at Brillio:As a leading digital technology service provider, Brillio is at the forefront of innovation, partnering with Fortune 1000 companies to transform challenges into opportunities through strategic digital adoption. Our exceptional team, known as 'Brillians', is dedicated to integrating advanced digital and design thinking skills with a strong commitment to client satisfaction.Brillio is proud to foster an environment that attracts top talent, driven by our focus on cutting-edge technologies and exclusive digital projects. Our continuous effort to enhance the experience of our Brillians has earned us the Great Place to Work® certification, affirming our status as an employer of choice.Position Overview:We are seeking a Senior Data Engineer specializing in Big Data, Snowflake, and Agentic AI. In this role, you will leverage your expertise to drive data engineering initiatives, ensuring our clients can harness the power of data effectively.
Tiger Analytics stands at the forefront of AI and advanced analytics consulting, dedicated to helping Fortune 1000 companies tackle their most challenging business hurdles. Our mission is to redefine the potential of AI, delivering data-driven insights for a promising future. With a dynamic team of over 6,000 experts spanning five continents, we are committed to crafting innovative machine learning and data solutions on a global scale. Join us in making a significant impact and shaping the future of enterprise AI.As a Senior Agentic AI Engineer, you will be instrumental in fostering ideation, rapid prototyping, and the early-stage development of AI and GenAI initiatives. Our approach centers around customer-centricity and a human-centered perspective, guiding you to navigate the entire innovation lifecycle—from identifying problems to developing proof-of-concepts and transitioning to pilot phases. You will collaborate closely with business partners, platform engineers, product teams, and researchers.This role is highly interactive and hands-on, serving as a bridge between conceptualization and execution—utilizing platform capabilities, reference architectures, standards, and starter kits. You will significantly contribute to strategy formulation and recommendations through experimental assessments, effectively presenting insights to stakeholders with clarity and influence. Strong storytelling abilities and proficiency in creating engaging slide decks and pitch presentations are crucial for success in this position.
Join Netomi as an Agentic Solution Engineer, where you will be at the forefront of driving innovative solutions that enhance customer experiences. In this role, you will be responsible for collaborating with cross-functional teams to design, implement, and optimize AI-driven solutions tailored to meet client needs. Your expertise will help shape the future of customer support automation, ensuring that our technology empowers businesses to operate more efficiently.
Join our team at Toloka AI as a Freelance Agent Evaluation Engineer, where you will play a crucial role in assessing and enhancing AI systems. This remote position allows you to work from anywhere in Manitoba, Canada, giving you the flexibility to balance your personal and professional life. Your expertise will help ensure our AI models meet the highest standards of performance and accuracy.
Join Upwork Inc., a global leader in connecting businesses with AI-enabled talent, as a Senior Lead Machine Learning Engineer. In this pivotal role, you will architect and scale the future of agentic intelligence, leading the end-to-end development of AI agents and their underlying platform. From training and evaluating large language models to ensuring runtime orchestration and safety, you will drive innovative solutions that empower both internal teams and external developers to create reliable and high-performing AI agents. This hands-on position blends applied research with platform engineering, making a significant impact on Upwork's mission to transform the workforce for the age of AI.
