Join bpmcpa as an Assurance Senior / Audit Senior, where you'll play a pivotal role in providing exceptional audit and assurance services to our US clients. Utilize your expertise to lead audit engagements, mentor junior staff, and ensure compliance with relevant accounting standards. You will have the opportunity to work closely with clients, offering insights and recommendations to enhance their financial performance.

Join our dynamic team as a Director of Client Success at Richard Yu's innovative online education company, dedicated to empowering individuals to launch transformative digital arbitrage businesses. Our mission is straightforward: to assist everyday people in achieving financial freedom through online entrepreneurship.If you possess a passion for mentorship, thrive in a high-performance setting, and strive to make a significant impact on others' lives, we want to hear from you!About Us:At Impact Clients, we specialize in supporting entrepreneurs in starting or scaling their digital product ventures. What started as a humble journey for a UCLA student has blossomed into a thriving enterprise, generating over $30 million in revenue with a diverse team of over 35 professionals worldwide.Our vision is to revolutionize the education system by guiding over 1 million individuals towards financial independence through online business.To enhance and expand our client success initiatives, we are seeking a Director of Client Success.Richard Yu, our CEO, is a well-known online business coach with:Over 100,000 YouTube subscribers → youtube.com/richardyu1A growing personal brand on Instagram → instagram.com/richardyuzeeOur company thrives in a fast-paced environment centered on service excellence. We are committed to creating a world-class educational platform that helps individuals monetize their expertise through coaching and consulting.Role Overview:In this pivotal role, you will lead a team of 5-8 Customer Success Managers (CSMs) focused on client onboarding, coaching, and retention strategies. Your responsibility will be to enhance client outcomes, maximize lifetime value, and develop our CSMs into exceptional coaches.This is a hands-on leadership position where you will manage, mentor, and hold your team accountable, while also stepping in personally during high-stakes client interactions.This is a full-time remote position, with availability required from 8 AM to 5 PM EST, Monday through Friday. Expect to work an average of 8 hours a day, with some days requiring additional hours.Candidates must reside in North America, Europe, or South Africa and communicate fluently in accent-neutral English, as clear communication is vital in our coaching business.

We are seeking a highly skilled Senior Quality Assurance Manager to lead our QA team at System Canada Technologies. In this pivotal role, you will be responsible for overseeing the quality assurance processes, ensuring that our products meet the highest standards of quality and performance.Your leadership will guide the team in developing and implementing effective QA strategies, conducting thorough testing, and facilitating continuous improvement initiatives. You will collaborate closely with cross-functional teams to identify quality issues and drive solutions that enhance product reliability.

Role Overview oxio is looking for a Client Enablement Program Manager to strengthen client relationships and support smooth onboarding. This position focuses on guiding clients through oxio’s platform so they can get the most value from its features. What You Will Do Design and implement client enablement programs tailored to different needs Lead training sessions to help clients understand and use the platform effectively Gather and analyze client feedback to improve services and processes Communicate clearly to build trust and maintain long-term client partnerships What Matters for Success Strong communication skills, both in group settings and one-on-one Experience building rapport with clients or stakeholders Ability to develop and deliver training or enablement programs Comfort collecting feedback and using it to drive improvements

At Range Group, we harness the expertise of professional travel advisors, representing over $4.5 billion in annual travel sales. Our unified vision posits that travel advisors are invaluable assets to any journey. With cutting-edge technology and round-the-clock support, they become irreplaceable partners in creating memorable experiences. Our commitment extends beyond business; the Range Foundation allocates 10% of our profits to social impact initiatives, fostering exploration, enhancing educational access, and supporting our global community during times of need.THE ROLETripArc, our technology platform, empowers travel agencies and advisor networks throughout North America. With a complexity that drives innovation, our quality assurance processes are vital to our product integrity. This is a dynamic leadership role within a transformative organization, offering substantial scope and visibility.As the QA Manager, you will oversee daily QA operations across multiple product pods, guiding a distributed team to maintain high release quality amid continuous platform evolution. Your approach will be hands-on, collaborating closely with Development, DevOps, Product, and Delivery teams.The ideal candidate will possess extensive QA leadership experience, technical acumen, and the maturity to thrive in a multifaceted organization, including the ability to mentor teams on AI-assisted quality workflows and effective testing methodologies when AI generates the products being evaluated.WHAT WE DOOur development teams integrate AI coding tools such as Claude and GitHub Copilot into their workflows. Familiarity with Claude is essential. We expect our QA Manager to advocate for AI-enhanced quality practices by understanding the implications these tools have on velocity and risk, designing quality gates accordingly, and guiding the team in sustainable AI-native testing strategies. Candidates who have developed or refined QA practices for AI-integrated engineering teams will be given priority.WHAT YOU'LL DORelease Management & Reporting– Own QA readiness from end to end across all active pods, including scope validation, effort estimation, risk identification, environment readiness, and sign-off.– Monitor testing progress, defect trends, and quality risks; translate signals into actionable insights.

Join EntireHire as an Account Manager, where you will be at the forefront of our client services. Your role will involve managing client relations, understanding their needs, and ensuring they receive top-notch service. This is an exciting opportunity to contribute to our dynamic team while helping our clients achieve their goals.

As a Senior Client Delivery Manager (CDM) at Hitachi Solutions, you will play a pivotal role in leading portfolio-level delivery strategies to ensure outstanding client outcomes and operational excellence. You will be responsible for overseeing the successful delivery of services to a diverse portfolio of approximately 15 concurrent clients, managing key performance indicators (KPIs) and financial metrics.Partnering closely with Project Managers and delivery teams, you'll implement effective delivery operating models and maintain executive-level situational awareness. Your expertise will be critical in navigating complex client scenarios, ensuring delivery health, and reinforcing customer confidence. You will act as the primary escalation point for delivery-related challenges, driving accountability and timely resolution.This role demands strong operational leadership and the ability to influence across different levels of management. You will oversee essential KPIs such as revenue under management, portfolio margin, customer satisfaction (CSAT), and delivery excellence metrics, reporting directly to the portfolio leader for your designated segment.Key Responsibilities:Provide strategic leadership across approximately 15 client accounts, ensuring exceptional client satisfaction and delivery performance.Establish and maintain an oversight cadence to focus on projects at risk, ensuring teams are equipped with clear governance and escalation paths.Support the Client Portfolio Management team in identifying systemic risks and improvement opportunities across the portfolio.Manage challenging client interactions effectively, ensuring clear communication and alignment on remediation plans.Join us in delivering innovative solutions that transform our clients' business operations and enhance their customer experiences.

About UsAt #paid, we are dedicated to empowering creators to pursue their passion—creating. Our innovative marketplace seamlessly connects accredited creators with some of the world's most renowned brands, including McDonald’s, Samsung, and Disney, cultivating genuine collaborations that yield substantial business results. We have developed a marketplace that addresses significant challenges in the creator ecosystem, from equitable pricing to algorithmic matching and content usage rights, guaranteeing that every partnership is effective and smooth.With our proprietary technology and an unwavering commitment to trust and transparency, we are transforming the way brands and creators collaborate to create magic. Recognized as the top choice for customer support and managed services, #paid is at the forefront of the creator marketing industry. Through cutting-edge technology and a team of driven individuals, we are reshaping the future of the creator economy.The RoleIn your role as the Senior Client Success Manager overseeing our Key Accounts, you will serve as a trusted strategic advisor and operational expert for some of our most valued brand partners. This position combines meticulous campaign execution (including Creator Management) with relationship-focused account and client management.You will orchestrate intricate creator marketing initiatives from inception to completion while fostering enduring relationships with enterprise-level clients. Your responsibility includes not only ensuring that campaigns meet client goals but also collaborating with the Client Partners on account renewals and growth.You will work cross-functionally with teams such as Product, Sales, Media, Analytics, and Strategy to achieve outstanding outcomes, retain and expand key accounts, and influence how #paid collaborates with its largest clients.

About the Role Join our team at HelloFresh as a full-time Food Safety and Quality Assurance (FSQA) Manager at our Distribution Centres in Edmonton. In this pivotal role, reporting to the Senior Manager of FSQA, you will spearhead the efforts to uphold the highest standards of food safety and quality across our product lines. Collaborating closely with the DC Operations team and various cross-functional stakeholders, you will ensure our operations run smoothly and efficiently. This position requires your presence on-site. Key Responsibilities: Lead and manage the FSQA Team, which includes 2 Supervisors, 1 Compliance Coordinator, and a group of hourly FSQA Technicians and Quality Control Associates, overseeing hiring and performance management. Equip FSQA team members and site operation leads with the necessary training, tools, and guidance to address food safety and quality challenges effectively. Collaborate closely with colleagues in Procurement, Production, and FSQA nationwide to ensure seamless weekly fulfillment and delivery operations. Take the lead in monitoring and analyzing KPIs for trends, identify themes, and uncover opportunities for improvement, implementing practical solutions accordingly. Conduct root cause analyses to address non-compliances, process deviations, and customer complaints, determining corrective actions and preventive measures. Prepare HelloFresh for third-party audits and regulatory inspections, acting as the primary point of contact for CFIA and local regulatory inspectors. Ensure adherence to all FSQA protocols, including internal, regulatory, and third-party standards across distribution centers and suppliers. Drive local, national, and global strategic FSQA initiatives, promoting continuous improvement at all levels, including among approved suppliers. This list of responsibilities is not exhaustive, and you may be expected to undertake additional tasks as required within the scope of the role.

Role Overview Michels Canada is seeking a Manager, System & Assurance based in Nisku, Alberta. This position leads efforts to strengthen system reliability and maintain compliance with industry standards. The manager will oversee significant projects and work closely with teams across the organization to support strong operations.

ABOUT JUMPFACTOR:Jumpfactor is an acclaimed digital marketing agency, honored as an 8-time Growth500 Fastest Growing Agency in Canada. We are dedicated to propelling Managed Service Providers (MSPs) toward substantial growth. With a remarkable track record of generating over $1.6 billion in client revenue, we have established ourselves as a leading expert in MSP growth on a global scale.ROLE SUMMARY:We are seeking a passionate and proactive Senior Client Success Manager (Account Manager / Enablement Coach) to join our team. In this pivotal role, you will act as a trusted advisor and strategic partner to our clients, empowering them to achieve outstanding results. You will take charge of your client portfolio, ensuring high levels of satisfaction, retention, and growth while identifying opportunities for adoption, upselling, and referrals.This high-impact, fully remote position allows you to make significant contributions to client success and agency growth. You will collaborate with a talented team, engage in innovative campaigns, and have clear pathways for career advancement as Jumpfactor continues to expand.OUR CORE VALUES:Be STRATEGICBe PASSIONATEBe TENACIOUSPrioritize LEARNINGEmbrace TEAMMaintain INTEGRITYWHY JOIN JUMPFACTOR?Competitive compensation package.Fully remote work environment.Collaborate with a highly skilled international team.Endless opportunities for professional growth.

Ebury empowers ambitious businesses to achieve global growth, and we extend the same philosophy to our employees. We cultivate a culture of innovation, collaboration, and problem-solving, creating an inclusive environment where everyone feels valued and supported in their journey to success.If you are a team player eager to revolutionize how businesses operate on a global scale, we encourage you to reach out - we would be thrilled to explore how Ebury can elevate your career and help you shape the future.Senior Client Portfolio Manager / FX DealerEbury Toronto - Office basedCompensation: $100,000 base salary + commission (OTE of up to $250K+)We are seeking an experienced Client Portfolio Manager for our Toronto Office. The ideal candidate will possess a strong background in dealing, trading, and account management. You will oversee a substantial active portfolio of clients, managing trading account setups, relationship management, and deal execution.Our CPMs provide tailored advice and strategies to help clients mitigate their FX risk challenges. You will plan, structure, and execute deals, ensuring optimal value for our clients while contributing to Ebury’s growth.Our top CPMs progress to lead and mentor teams, inspiring the next generation to excel in their roles.Key Responsibilities of a Client Portfolio ManagerManage a portfolio of corporate clients, executing various products including FX hedging, lending, payments, and cash management. You will promote Ebury’s extensive product offerings, ensuring a premier client experience.Collaborate with a successful sales team to drive business development. Understand clients' business landscapes, strategies, and industries to offer the most effective solutions using Ebury's comprehensive product suite.Analyze competitors' offerings to strategically position Ebury’s Banking solutions.Achieve specific KPIs, including generating repeat and new business revenues, minimizing client churn, upselling and cross-selling multiple relevant products, and increasing wallet share.Build and maintain strong client relationships through meetings, confidently presenting ideas, proposals, and updates.Expand existing business and foster new opportunities.

Are you seeking an exciting and rewarding career with ample opportunities for growth and development?Do you have a genuine enthusiasm for assisting others and delivering exceptional customer service?Would you like to join a vibrant and collaborative team?If you answered YES to all three questions, we invite you to consider a position with us! XYZ Storage stands as the leading self-storage provider in Canada.We are currently looking for a Client Experience Manager (CEM) to become a vital part of our expanding team in this established role.Compensation:$19.50 - $21.00 per hourGenerous Quarterly Bonus up to $2,100 annuallyRRSP Program with Matching up to $500 per yearAdditional Perks:Complimentary LunchComprehensive Benefits ProgramPaid Professional Development CoursesPaid Personal DaysMilestone Recognition Awards and GiftsMentorship OpportunitiesDefined Career PathPaid Training SessionsBirthday Recognition and GiftsOur Supportive Culture:We pride ourselves on being anything but a conventional corporate team. We foster a family-like atmosphere where your career growth is nurtured and encouraged. We believe in balancing professionalism with fun while committing to providing outstanding service to our customers. Our goal is to always act in the best interest of our clients.We are dedicated to taking care of our employees through generous benefits and opportunities for advancement. In turn, we expect our team members to exceed our customers' expectations.Position Overview:As a Client Experience Manager, your primary focus will be to uphold XYZ Storage's reputation for exceptional customer service. Alongside assisting clients and renting storage units, you will also engage in daily operations and sales activities.The Client Experience Manager role encompasses three core areas:Client ServiceShowcasing available storage units to customersFacilitating unit rentalsSelling merchandise and servicesFacility OperationManaging the opening and closing of the facilityMaintaining cleanliness and presentation of all areasConducting locker checksCleaning the office and kitchen spacesEnsuring trucks are well-kept, clean, and parked orderlySalesThis role requires strong sales capabilities, coupled with an ability to effectively communicate why we are the best choice for potential customers who may be exploring options. Ideal candidates will demonstrate confidence and quickly assess the needs of our leads.

Position Title: Client File Manager – Steve Béliveau, CPAWork Location: GatineauStart Date: As soon as possibleJoin Our Team as a Client File Manager!Are you a diligent, self-motivated professional with a client-oriented approach? Do you enjoy problem-solving and effective teamwork? This role is perfect for you!At Steve Béliveau, CPA – a member of the Servicas Group, we provide a unique human experience where every interaction matters and every service is tailored to the client.As a Client File Manager, you will directly contribute to our mission of placing the human element at the core of our operations while thriving in a collaborative and stimulating environment.

Since 2006, CXG has grown into an international company with offices from Shanghai to Paris. The team of over 160 professionals works across four continents, serving more than 200 luxury clients in over 70 countries. CXG focuses on enhancing customer experiences and helping premium and luxury brands realize their brand promises. The Montreal office is looking for a Client Success Manager to serve as the main contact for a portfolio of clients. This position involves managing projects from start to finish, coordinating with both local and international teams, and ensuring client needs are met with care and precision. What you will do Advise luxury and premium brands on customer and employee experience strategies. Manage projects for clients in both the United States and Canada. Coordinate with international teams to design methodologies and develop new solutions for clients. Oversee the full project lifecycle, including proposals, planning, execution, delivery, and follow-up. Deliver structured presentations with analysis and recommendations to client decision-makers. Maintain strong client relationships and ensure high satisfaction across your portfolio. Occasional travel within North America may be required. Who succeeds in this role Comfortable managing multiple projects and priorities with autonomy. Collaborates effectively across cultures and time zones. Brings a client-focused mindset and attention to detail.

Join our dynamic team at System Canada Technologies as a Quality Assurance Manager within the banking sector. We are looking for highly skilled professionals to oversee our QA processes, ensuring the delivery of high-quality banking solutions. This is an exciting opportunity to lead a team of QA specialists and collaborate closely with development and product management teams.

Ebury supports businesses aiming for international growth and extends that same commitment to its employees. The team values innovation, collaboration, and practical problem-solving. Every employee is encouraged to contribute, develop skills, and feel part of the group. Role Overview Title: Associate Client Portfolio Manager Location: Toronto (office based) Earnings: Performance-based, with strong potential for high earnings This position focuses on managing a portfolio of corporate clients from Ebury’s Toronto office. The Associate Client Portfolio Manager handles account setup, relationship management, and trade execution. A background in dealing, trading, or account management is important for success in this role. Client Portfolio Managers at Ebury advise clients on foreign exchange risk, develop transaction strategies, and execute trades. The role combines client service with business growth, offering the chance to make a direct impact on both client outcomes and Ebury’s success. Top performers often move into leadership roles, guiding and mentoring others. Main Responsibilities Manage a portfolio of corporate clients, executing products such as FX hedging, lending, payments, and cash management. Promote Ebury’s product range to improve client satisfaction. Work closely with the sales team to identify new business opportunities. Understand client industries and strategies to recommend tailored solutions from Ebury’s suite. Assess competitors’ strengths and weaknesses to position Ebury’s banking solutions effectively. Meet KPIs, including generating repeat and new business, reducing client attrition, upselling and cross-selling, and increasing wallet share. Build and maintain strong client relationships through meetings and presentations. Share ideas, proposals, and updates confidently. Expand existing accounts and share client insights with product and technology teams. Grow new business by networking with current clients and seeking referrals.

As the Client Experience Manager at Cavell Risk, you will play a pivotal role in delivering exceptional insurance brokerage services to our clients. You will be the primary point of contact for clients, expertly managing relationships and ensuring high levels of customer satisfaction. In this dynamic position, you will also support our sales and marketing initiatives, driving our firm's success. Note: A valid RIBO license is mandatory for this role.

Role Overview Boldr is hiring a Senior Manager, Client Experience to join its remote team in Ontario, Canada. This role leads client engagement efforts, focusing on strong service delivery and building lasting client relationships. What You Will Do Develop and implement strategies to improve customer satisfaction and increase client retention. Guide the team in adopting effective client management practices and finding ways to improve operational efficiency. Work closely with teams across the company to understand client needs and turn those insights into practical actions. Who We’re Looking For Experienced in leading client experience or client engagement teams. Skilled at building and maintaining strong client relationships. Comfortable working remotely and collaborating with cross-functional teams.