Join our innovative team at Sezzle as a Senior Security Infrastructure Engineer. In this pivotal role, you will be responsible for designing, implementing, and maintaining robust security infrastructure to protect our systems and data. Your expertise will help us to proactively identify and mitigate security risks, ensuring that our platform remains secure and reliable.As a part of our collaborative environment, you will work alongside cross-functional teams to develop security policies, conduct risk assessments, and ensure compliance with industry standards. We are looking for a proactive and detail-oriented professional who is passionate about security and technology.

About AddiAddi is a pioneering financial platform dedicated to revolutionizing the future of payments, shopping, and banking. Our mission is to create a seamless transactional environment for consumers and merchants, fostering mutual growth and generating pride within the community. Currently, we proudly serve over 2 million customers and collaborate with more than 20,000 merchants, establishing Addi as Colombia's fastest-growing marketplace.We offer comprehensive banking solutions, including deposits, payments, and unsecured credit, alongside innovative commerce services such as e-commerce and marketing. Our cutting-edge technology bridges financial gaps for millions, redefining the experience of financial freedom. As the leading provider of Buy Now, Pay Later services in the country, we have secured regulatory approval to operate as a bank, paving the way for enhanced opportunities for our clients. Our recent achievement of profitability underscores the robustness of our business model and our capacity for sustainable growth.Our vision has attracted the support of esteemed investors, including Andreessen Horowitz, Architect Capital, GIC, Goldman Sachs, and more, who share our ambition to reshape the financial landscape in Latin America. With their backing, we are not only expanding but also transforming how Colombians shop, pay, and bank.What distinguishes Addi is our commitment to conscious growth. Our team is characterized by extensive expertise in scaling technology, services, and products, and we consistently embody our core values.

Join our dynamic team at monks as a Cloud Azure Security Engineer. In this vital role, you will safeguard our cloud infrastructure, ensuring the highest standards of security are met. You will collaborate closely with cross-functional teams to design and implement robust security measures, conduct risk assessments, and respond to security incidents.Your expertise will help to not only protect our assets but also to enhance our overall security posture in the cloud environment.

Join SGS as a Senior Security System Engineer and elevate your career in a dynamic and innovative environment. In this role, you will be responsible for designing, implementing, and maintaining advanced security systems to protect our clients' assets and information.Your expertise will play a critical role in ensuring that cutting-edge security protocols are employed effectively. Collaborate with cross-functional teams to develop robust solutions that meet our clients' diverse needs.

As a Technical Support Engineer, you will play a crucial role in addressing and resolving product and integration challenges presented by clients, partners, platform providers, and internal teams. Your primary responsibilities will include:Thoroughly reviewing and investigating technical issues to provide accurate guidance on product usage, ensuring a positive experience for all customers.Utilizing effective problem-solving techniques to deliver reliable solutions quickly and efficiently.Adhering to the NICE support processes, procedures, and contractual service level agreements (SLAs).Assisting customers via multiple communication channels, including phone, email, and web-based contact methods (such as chat and e-Services).Documenting all customer interactions in the CRM tool in compliance with SLAs, aiming to resolve issues on the same day, ideally during the first interaction.Understanding customer configurations and having the ability to make necessary adjustments.Possessing a deep understanding of real-time payment systems, wire payment systems, and API architecture to swiftly resolve critical issues that arise during business hours or while on-call.Troubleshooting various technical aspects, including network, VPN, SFTP, certificate, public key authentication, and SSO configurations.Engaging with high-touch customers and participating in account reviews as a subject matter expert.Collecting, analyzing, and replicating client issues that qualify as defects, documenting them in the engineering tracking system.Maintaining a repository of known issues in both internal and customer-facing documentation.Collaborating with product teams through active participation in case reviews, bug scrubs, planning, and feature request reviews.Being available to participate in a rotating on-call schedule.

Join AECOM as a Principal Engineer specializing in Security & Controls, where you will play a pivotal role in ensuring the integrity and security of our engineering solutions. You will lead innovative projects, collaborating with cross-functional teams to enhance our security protocols and controls across various engineering disciplines.

Join SGS as a Senior Security Systems Engineer II, where you will play a pivotal role in ensuring the integrity and security of our systems. In this full-time position, you will leverage your expertise to develop, implement, and manage advanced security solutions, safeguarding our assets and data.

Join Our Team at CanalsAt Canals, a groundbreaking startup operating fully remotely, we are revolutionizing the industrial supply chain valued at $10 trillion through innovative AI solutions. Our platform is designed to seamlessly integrate with existing systems used by distributors, automating repetitive tasks and minimizing risks associated with the global movement of goods.We are a vibrant team of 70 professionals, with approximately 45 dedicated to engineering, spread across North and South America.Your RoleAs we expand our customer base, the security landscape of our platform becomes increasingly complex. We are seeking a seasoned Senior Security Engineer who can act swiftly, adopt a holistic perspective, and elevate the security standards of our products and infrastructure. This role emphasizes ownership of security outcomes, focusing on identifying critical risk areas, collaborating closely with engineering and product teams, and overseeing remediation from conception to deployment. You'll have the freedom to influence our security strategy while remaining engaged with key systems.Key ResponsibilitiesIdentify and address high-impact security vulnerabilities throughout the organization.Manage application security tools relevant to code, dependencies, and secrets.Conduct threat modeling, risk assessments, and architectural reviews for both new and existing services.Evaluate and prioritize findings from bug bounty programs and penetration tests.Oversee security monitoring and incident response, including alerts, investigations, and follow-ups.Ideal Candidate ProfileExtensive background in security engineering with practical experience in securing production environments.Proficient in driving cross-team remediation efforts with clear priorities and follow-through.Demonstrated ability to take ownership of deliverables and ensure high-quality project outcomes.Excellent communication skills and ability to thrive in a remote, fast-paced, product-oriented setting.Experience with integrating security practices into CI/CD and infrastructure-as-code processes.Experience in dynamic startups or small teams is advantageous.Why Work with Us?Stability: Enjoy a profitable environment without the unpredictability of venture funding changes.Impact: Play a critical role in shaping the future of the supply chain industry.

gsbsolutions1 is looking for a Technical Support Engineer specializing in Spoke Support to join the team in Arjona, Bolívar, Colombia. This position involves assisting clients with technical concerns and troubleshooting their issues. Role overview This role focuses on responding to client inquiries, diagnosing problems, and guiding users toward solutions. Clear communication and a problem-solving mindset are important in daily work. What you will do Provide technical support to clients using Spoke Support Work to resolve technical issues and answer questions Deliver solutions that help clients use products effectively Location This position is based in Arjona, Bolívar, Colombia.

Addi is a financial technology company serving over 2 million customers and 20,000 merchants in Colombia. The platform supports payments, shopping, and banking, offering products like deposits, payments, unsecured credit, and e-commerce solutions. Recognized as the country’s leading Buy Now, Pay Later provider, Addi operates as a regulated bank and has achieved profitability. Investors include Andreessen Horowitz, Architect Capital, GIC, and Goldman Sachs. The team emphasizes thoughtful growth and relies on core values to guide daily work. Addi’s technology aims to make financial services more accessible and flexible for millions of people in Latin America. Role overview The Security Operations Engineer plays a key part in protecting Addi’s systems and data. This role involves implementing and managing security controls across endpoints, infrastructure, secure connectivity, and data protection. The work supports Addi’s ongoing growth and commitment to security as the company expands its financial platform. Location This position is based in Colombia.

Join the cutting-edge team at jsheldllc as an AI Security Engineer. In this pivotal role, you will leverage your expertise in artificial intelligence and cybersecurity to safeguard our digital assets and enhance our security protocols. Collaborate with a talented team of IT professionals to develop innovative solutions that address emerging threats in the AI landscape.

Join Sutherland as a Trilingual Senior Support Engineer and leverage your language skills in a dynamic and fast-paced environment. As a key player in our team, you will provide exceptional technical support and solutions to our diverse clientele, ensuring their satisfaction and success.

Role overview NielsenIQ seeks a Support Engineer for its Bogota office. The position centers on providing technical support and troubleshooting for clients, aiming to resolve issues and keep systems running reliably. What you will do Handle technical inquiries and support requests from clients Identify, diagnose, and resolve system issues to support uninterrupted operations Collaborate with internal teams to address client needs and enhance service quality Location This role is based in Bogota.

Join our dynamic team as a Cloud Support Engineer in Bogotá! In this pivotal role, you will be responsible for:Executing operational tasks, ensuring application server health, and managing service recycling.Diagnosing and resolving operational challenges, such as batch failures, network issues, and client data feed errors.Monitoring server performance metrics including memory usage, CPU load, file systems, databases, and batch job executions.Maintaining precise operational documentation, including incident tracking and run books.Generating metric reports that provide insights into daily production status.Reviewing client support tickets and requests, adhering to service SLAs.Resolving level 2 and level 3 issues, encompassing application support and database-related challenges, while documenting these issues in the customer support portal.Offering on-call support during off-hours and working during non-prime shift hours to ensure continuous service availability.

Role overview jsheldllc seeks an AI Security Engineer based in Bogotá. The position centers on designing and applying security strategies that fit artificial intelligence systems. Working with teams across the company, the engineer will help strengthen security measures and ensure alignment with industry standards. What you will do Develop and implement security protocols for AI systems Work with cross-functional teams to identify and address potential risks Protect sensitive data and contribute to compliance efforts

Role overview The Principal Engineer - Security & Controls for Data Centers at AECOM in Bogotá leads efforts to maintain safety and efficiency within data center operations. This senior role takes responsibility for shaping how security and control systems support critical infrastructure. Key responsibilities Direct projects aimed at safeguarding essential data center infrastructure Design and implement security measures along with control systems Collaborate with cross-functional teams to ensure solutions align with rigorous security standards Collaboration Working with colleagues from various specialties, this position develops and delivers strategies for security and controls that fit the specific needs of data centers.

Role Overview GSB Solutions is hiring a Technical Support Engineer in Cartagena, Bolívar, Colombia. This role centers on providing on-site technical support, including configuring and installing IT equipment. The position also involves "smart hands" support for network infrastructure, working closely with remote administrators. Main Responsibilities Set up and install IT hardware on site. Assist with network infrastructure tasks as directed by remote teams. Replace hardware for end-users and network components, following lifecycle guidelines. Track inventory for end-user and network equipment. Dispose of hardware according to established company procedures. Keep the computer room organized and maintained. Support end-user devices and printers. Respond to user requests, including those from VIP personnel.

Join Endava as an Onsite Support Engineer in Bogotá, where you will play a critical role in ensuring seamless IT support for our clients. This position involves troubleshooting technical issues, providing solutions, and working closely with clients to enhance their operational efficiency.You will be part of a dynamic team focused on delivering high-quality support and excellent customer service. Your expertise will help clients navigate their technology challenges, ensuring they achieve their business goals effectively.

Technical Support EngineerAs a Technical Support Engineer at Tipalti, you will be the key player in managing technical escalations, acting as the vital link between our operational teams. Your main objective is to empower customers to fully leverage our cutting-edge global financial automation platform, ensuring their business operations run smoothly. You will collaborate closely with engineering and product teams to swiftly diagnose and resolve intricate technical challenges while providing an outstanding customer experience.Why Choose Tipalti?Tipalti is among the fastest-growing fintech companies globally. We enable finance professionals to excel by revolutionizing the payables process. Backed by prominent investors, we are a well-funded late-stage startup. Our Series F funding round in 2021 raised $270 million, bringing our valuation to over $8.3 billion. With a total funding exceeding $550 million and more than 3,000 global customers, Tipalti stands as one of the most valuable private fintech firms worldwide.We take pride in our collaborative culture, high-quality products, and talented workforce. Our team members, known as Tipaltians, are dedicated and driven to deliver results. We offer competitive benefits, flexible working arrangements, career coaching, and an inclusive environment where diverse individuals can thrive and make a significant impact. At Tipalti, we foster a culture of teamwork and mutual success.Founded in Israel in 2010, Tipalti has its headquarters in the San Francisco Bay Area (Foster City) and operates offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, and Tbilisi.Responsibilities:Take full responsibility for technical issues escalated by the Onboarding Managers, Customer Support, and Customer Success teams, ensuring efficient troubleshooting processes including information gathering, root cause analysis, and clear communication of resolutions.Lead internal escalations with Engineering and Product teams to guarantee a prompt response and implement appropriate measures to mitigate customer impact.Deliver expert technical support for App and Cards-related issues, collaborating closely with internal operational teams to ensure a seamless resolution for customers.Diagnose and troubleshoot ERP-related technical issues, including system integrations, driving robust solutions.Collaborate with leadership to identify emerging challenges and propose innovative solutions.