Job Title: Executive Assistant / Appointment SetterLocation: 100% RemoteSchedule: Full-time | 9:00 AM - 6:00 PM Mountain Standard TimeSalary: Negotiable based on experienceLago is seeking a highly motivated Executive Assistant / Appointment Setter to play a pivotal role in our sales and marketing initiatives. This position is primarily focused on efficiently managing leads and client interactions through the HighLevel platform, as well as coordinating social media scheduling for our brand.The ideal candidate will be exceptionally organized, tech-savvy, and skilled in handling both administrative responsibilities and lead engagement in a dynamic environment.Role OverviewClient-Facing Responsibilities (75%): Engage with clients through calls, messages, and appointment scheduling for real estate agents (e.g., showings, initial reviews, consultations) using leads generated from paid advertisements and various channels.Administrative & Social Media Support (25%): Manage bulk scheduling of social media posts (2–3 times per month) and provide general administrative support.You will work closely with an Account Manager and the client team to ensure timely contact with leads and efficient appointment scheduling.Key ResponsibilitiesLead Management & Appointment SettingRespond to incoming leads and inquiries through HighLevel, ensuring prompt and professional communication.Facilitate the transfer of qualified leads to agents and coordinate follow-up actions.Oversee appointment scheduling and manage agent calendars as required.Maintain precise lead and contact records within HighLevel.Administrative & Social Media SupportSchedule and manage social media posts for clients utilizing HighLevel.Assist in campaign management, reminders, and task tracking.Provide administrative support to executives and agents, including reporting and documentation tasks.Collaboration & Process ManagementWork collaboratively with sales agents to ensure seamless lead transitions.Coordinate with marketing and operations teams to uphold consistent workflows.Identify and implement opportunities for process improvements and enhanced efficiency.QualificationsMinimum of 3 years of experience in an Executive Assistant or sales support role.Excellent verbal and written communication skills in English.Proven ability to handle multiple tasks and prioritize effectively in a fast-paced setting.Strong organizational skills with meticulous attention to detail.Familiarity with CRM systems and appointment scheduling tools is essential.A proactive problem-solving mindset with the ability to work independently.Sales or appointment setting experience is highly desirable.Preferred QualificationsAt least 2 years of experience in virtual assistance, appointment setting, or a related field.

As an Appointment Setter at gxa-it, you will play a pivotal role in expanding our business by identifying potential clients, nurturing relationships with decision-makers, and effectively scheduling appointments for our Sales team. This position is primarily focused on outbound calling to engage prospects, while utilizing email outreach and LinkedIn as supplementary strategies. You will have the flexibility to define your market focus and lead generation tactics, but your ability to cold call is vital for success in this role. Your daily schedule will require you to be organized and proactive, ensuring that you maximize productivity through consistent calling and appointment setting. Building rapport with prospects is essential to facilitate successful meetings and long-term partnerships.

Position Overview: We are seeking a passionate and results-oriented Sales Development Representative (SDR) to join our remote team in Costa Rica. This role is integral to our outbound sales operations, focusing on engaging potential customers in the insurance industry through cold calling.Schedule: Mountain Standard Time (Dayshift) (Monday-Friday 8:30 am - 4:30 pm MST)As an SDR, you will initiate conversations with prospects, assess their insurance needs, and set appointments for our licensed insurance agents. Your ability to build rapport and trust quickly is crucial to converting leads into actual policy sales.This is not a call-center position; we are looking for individuals who can think critically, communicate confidently, and thrive in a regulated insurance environment.Key ResponsibilitiesConduct high-volume outbound prospecting through phone and email.Utilize structured outreach strategies, scripts, and qualification methods.Engage with prospects to determine their insurance requirements, coverage gaps, and eligibility.Pre-qualify leads by assessing their interest levels, decision-making readiness, and timing.Schedule confirmed appointments for licensed insurance agents.Accurately record and maintain detailed information in CRM systems.Consistently meet or surpass performance targets, including a daily call volume of 100–200+ calls.Perform follow-up and reminder calls leading up to scheduled appointments.Communicate proactively with internal sales teams regarding appointment statuses.Effectively manage reschedules and no-show situations, which are common in insurance sales.