About UsOwner.com is revolutionizing the way local restaurants grow and thrive in the digital landscape through our innovative AI growth system.Our AI technology optimizes SEO, marketing strategies, and online ordering systems to boost first-party orders. Unlike traditional platforms that require small business owners to navigate complex software, Owner.com provides a user-friendly system managed by industry experts.Think of us as your dedicated team of engineers and marketers, empowering local restaurants to compete with larger chains.Our VisionWe aim to support independent restaurants in achieving success online. Yet, our mission extends beyond the food industry; many local businesses face similar challenges as technology giants encroach on their market, threatening their profitability and existence.Once we perfect our solutions for restaurants, our goal is to expand our services to every type of local business.In the future, we envision millions of local business owners leveraging our technology to thrive in the digital age.Read our Series C memo here →Our AchievementsSince 2020, we have generated tens of millions in revenue and processed over half a billion dollars in online orders. Currently, 1 in 5 Americans have utilized an Owner.com website, and we have successfully assisted over 20,000 restaurant owners, saving them nearly $200 million in fees.Our TeamOur team comprises hundreds of talented individuals from top companies in the SMB software space, including Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire, and Stripe. We are on track to scale even more rapidly by 2026 to meet our growing customer base.

Our PurposeAt SentinelOne, we are motivated by a strong mission: empowering those who secure our future. As AI revolutionizes the way organizations operate, the responsibility of safeguarding them is increasingly vital. By joining SentinelOne, your contributions help protect global enterprises, critical infrastructure, and the technologies that will shape the future. If you are driven by significant challenges and desire to make a tangible impact on a global scale, you will find your purpose with us.About UsSentinelOne stands at the forefront of AI and cybersecurity, introducing an innovative operating model for security. Our AI-native platform integrates protection across endpoints, cloud, identity, data, and AI systems to provide autonomous detection and response with clarity and speed. Through real-time analytics, intelligent automation, and a unified data foundation, we minimize distractions, simplify complexity, and enable security teams to concentrate on what truly matters.Our teams consist of builders, problem solvers, and innovators dedicated to shaping the future of security. If you are excited to tackle challenging problems alongside talented, mission-driven individuals, we welcome you to contribute to a safer future for humanity.What Are We Looking For?We seek individuals who are endlessly curious and dedicated to ongoing learning. As AI transforms every aspect of our business, we empower every team member, regardless of role or level, to develop fluency in AI tools and concepts. Those who thrive in our environment actively pursue new solutions, experiment thoughtfully, and apply their learning to deliver improved, faster, and smarter outcomes.As an IT Technical Support Engineer, you will provide support across various platforms including Windows, Mac, and Linux, and will need a proven track record in technical support and services.The position is hybrid, based in our office at the America Free Zone in Heredia.What Will You Do?Serve as the initial point of contact for end users via phone, email, or ticketing system.Provide technical support to internal users in remote locations by diagnosing and resolving issues related to software, hardware, networking, and daily tools while driving issues to resolution.Maintain consistent and timely communication with users regarding the status and resolution of their support tickets.

For over two decades, Smartsheet has empowered individuals and teams to achieve their goals—whatever they may be. From efficient work management to innovative, scalable solutions, we’ve consistently embraced a flow-driven approach. Our tools are designed to help teams automate tedious tasks, reveal valuable insights, and scale operations intelligently. More than just tools, we’re creating an environment where creativity thrives, enabling you to think big, take decisive action, and unlock work that truly matters. It’s at the intersection of challenge and purpose, where passion evolves into progress, that we experience the magic of meaningful work every day.Smartsheet is looking for a Services Operations Analyst to take ownership of specific aspects of Professional Services Operations while assisting with broader initiatives guided by senior team members. This position operates with a moderate level of autonomy, manages intricate operational tasks, and acts as a primary resource for standard to semi-complex inquiries, while directing highly complex or unconventional issues to the Sr. Services Operations Analyst or Manager.This position reports to the Sr. Manager of Services Operations (US). This role is open for remote work within Costa Rica. Candidates must be residents of Costa Rica.

Join SingleStore as a Senior Revenue Operations Analyst and take charge of the operations for our top-of-funnel revenue business. In this pivotal role, you will collaborate closely with Marketing, Sales, Business Development, and various cross-functional teams, including Finance. As a vital member of our Go-To-Market (GTM) Operations team, you will manage the data, insights, and processes that empower and optimize our Marketing-to-Sales Development Representative (SDR)/Business Development Representative (BDR) funnel, from lead creation to opportunity.The ideal candidate will analyze funnel performance, enhance lead management and routing, elevate conversion rates at every stage of the top-of-funnel process, and guarantee data integrity across our GTM systems. This is a highly visible, hands-on role suited for a data-driven individual eager to contribute to scaling the revenue engine of a high-growth company.

At Movable Ink, we revolutionize content personalization for marketers, leveraging data-activated content generation and AI-driven decision-making. Our innovative solutions empower leading brands to enhance revenue, streamline workflows, and elevate marketing agility. With our headquarters in New York City and nearly 600 dedicated employees, we proudly serve a global clientele across North America, Central America, Europe, Australia, and Japan.As a Technical Support Specialist, your role will involve investigating and resolving intricate customer issues escalated by clients and our Client Experience and Solutions teams. You will have the opportunity to innovate—crafting documentation, optimizing processes, and developing internal tools to tackle frequent customer challenges and enhance product functionality. Your efforts will play a crucial role in elevating product quality and enriching the overall customer experience.This remote position is ideal for a Tech Support Specialist based in Costa Rica, offering a schedule from 9 AM to 6 PM, Monday to Friday, along with participation in an on-call rotation that typically occurs once a month, spanning one week (Monday to Monday), including evenings.Key Responsibilities:Become a subject matter expert on Movable Ink's products and customized solutions.Take full ownership of client and internal support requests from initial contact through to resolution, including troubleshooting, determining root causes, and ensuring clear communication of solutions.Participate in an on-call rotation, managing incoming emergency issues from clients and internal stakeholders.Provide valuable customer insights to our Product and Engineering teams.Create documentation, knowledge base articles, and tutorials to enhance the customer experience with Movable Ink’s products and services.

Join Armis, the leading cyber exposure management and security firm, dedicated to safeguarding the entire attack surface while managing an organization's cyber risk exposure in real-time. In today's dynamic and perimeter-less digital landscape, Armis empowers organizations to continuously see, protect, and manage all critical assets—from the ground to the cloud. We proudly secure Fortune 100, 200, and 500 companies, as well as national governments and local entities, ensuring the safety and security of critical infrastructure, economies, and society around the clock.Armis is a privately held company with its headquarters in California.Location: This role offers a hybrid working arrangement based in San José, Costa Rica, requiring in-office attendance for 2+ days a week.As a key player in the cybersecurity market, Armis invites you to work alongside passionate individuals on a mission to enable large organizations to leverage the latest connected devices without the risk of cyberattacks. Our agentless device security platform is meticulously designed to protect unmanaged and IoT devices, offering passive, real-time, and continuous asset inventory, risk management, and response capabilities to avert disruptions and cyber threats to businesses.Your role as a Technical Support Engineer will be pivotal in ensuring our clients effectively utilize Armis products. You will engage with customers to resolve complex technical security challenges, working closely with Operations, R&D teams, Solution Architects, Product, and Customer Success teams to facilitate seamless onboarding, deployment, and ongoing customer development.

Join Movable Ink, a pioneer in content personalization, where innovative brands leverage our data-driven content generation and AI decisioning to enhance marketing efficiency and revenue. Our headquarters in New York City, supported by a team of nearly 600 professionals, empowers clients across the globe in North America, Central America, Europe, Australia, and Japan.The Deal Desk team is dedicated to ensuring that complex, high-stakes deals progress smoothly through our internal processes, fostering cross-departmental collaboration to meet our company’s goals. As an integral team member, you will influence negotiation strategies for intricate deals and serve as a reliable advisor to the sales team. If you excel in a dynamic environment and take initiative, this position is tailored for you.

About the Role Think Academy US is hiring a Remote Math Teacher based in Costa Rica. This position focuses on helping students build confidence and skill in mathematics, working with learners across a range of ages. What You Will Do Create lesson plans that make math approachable and interesting Teach live, online math classes to students at various grade levels Adapt instruction to meet individual student needs and learning styles Encourage students as they work toward their academic goals Use creative teaching methods to keep students engaged Location This is a remote position for candidates based in Costa Rica.

Armis, the leading cybersecurity and cyber exposure management company, is dedicated to safeguarding the entire attack surface and managing organizational cyber risk in real-time. In today's fast-paced, perimeter-less environment, Armis empowers organizations to continuously see, protect, and manage all critical assets—from ground to cloud. We secure Fortune 100, 200, and 500 companies along with national governments and state and local entities, ensuring the safety and security of critical infrastructure, economies, and society 24/7.Armis operates as a privately held company headquartered in California.Location: This is a hybrid position based out of San José, Costa Rica, requiring 2+ days a week in the office.Joining Armis means becoming part of a dedicated team on a mission to enable large organizations to leverage the latest connected devices without the fear of cyber threats. Armis offers the leading agentless device security platform designed to protect unmanaged and IoT devices—delivering passive, real-time asset inventory, risk management, and detection & response capabilities to thwart cyber attacks and safeguard business continuity.The Technical Support Team plays a pivotal role in ensuring clients effectively utilize our products. Providing support to customers in resolving complex technical security challenges is vital to our mission. The team collaborates closely with Operations, R&D, Solution Architects, Product, Customer Success, and other departments to facilitate seamless onboarding, deployment, and ongoing customer development.

Join Armis, a leading cyber exposure management and security company, dedicated to safeguarding organizations from cyber threats in real-time. In an era where boundaries are fading, Armis empowers entities to see, protect, and manage their critical assets effectively, whether on the ground or in the cloud. We proudly serve Fortune 100, 200, and 500 companies, along with national and local governments, ensuring the safety of essential infrastructure and society around the clock.Based in California, Armis is a privately held firm focused on making a significant impact in the cybersecurity landscape. When you join our team, you become part of a dedicated mission to enable large organizations to leverage the latest connected devices while minimizing the risk of cyber attacks. Our agentless device security platform is uniquely designed to secure unmanaged and IoT devices by providing continuous asset inventory, risk management, and real-time detection & response, preventing disruptions to business operations.Location: This is a hybrid role based in San José, Costa Rica, requiring in-office attendance for at least 2 days a week.The Technical Support Team lies at the core of our commitment to ensuring that clients effectively utilize Armis products. Our mission is to assist customers in solving complex technical security challenges efficiently. The team collaborates closely with Operations, R&D, Solution Architects, Product, and Customer Success teams to facilitate smooth onboarding, deployment, and ongoing support for our clients.Responsibilities:As a Technical Support Engineer, you will provide second-level support primarily for our U.S.-based customers. Collaborating with your colleagues in the U.S., you will act as a knowledge resource for our growing customer base, resolving their most pressing technical concerns. Your creativity and innovative approach will enhance customer satisfaction and foster lasting relationships.In your daily responsibilities, you will take ownership of customer cases, troubleshoot issues, and ensure our clients maximize the value of our products. You will also engage in projects alongside other teams to create impactful solutions.

Join SingleStore as a Revenue Operations Manager, a vital role where you'll collaborate with our expanding Sales team and the VP of Go-To-Market Operations to enhance and streamline our revenue processes. Your expertise will be crucial in driving operational efficiency and fostering data-driven decisions throughout the revenue lifecycle, particularly in Sales and Customer Success.We are seeking a candidate who excels in cross-functional collaboration, capable of optimizing processes and unlocking valuable insights to boost sales productivity. This hands-on position is perfect for someone who thrives in a dynamic, data-centric environment and is eager to contribute significantly to an established and rapidly growing software company.

About UsAt Konrad Group, we are a forward-thinking digital consultancy committed to tackling intricate business challenges for our diverse international clientele. Our team thrives in a culture that fosters innovation, creativity, and a passion for crafting top-tier digital solutions that serve millions globally. We seek exceptionally talented individuals who are not only analytical but also dedicated to lifelong learning and professional growth.Role OverviewAs a Data Analyst, you will be an integral part of our analytics team, positioned at an early to mid-career level. You should have a solid understanding of data analysis and a keen interest in advancing your technical and consulting abilities. Your primary responsibility will be to deliver analytics and reporting solutions that empower clients to gain insights from their data and make informed decisions. You will work with structured datasets and will be enthusiastic about expanding your expertise in data modeling, visualization, and business analytics.Your role will involve close collaboration with senior analysts, data scientists, engineers, and business stakeholders on various client projects. With mentorship, you will contribute to analytical initiatives such as dashboard creation, exploratory analysis, KPI tracking, and data quality validation. Your curiosity, attention to detail, and drive for continuous improvement in your analytical skills will be key to your success in this role.Key ResponsibilitiesAssist clients and internal teams in articulating business questions and translating them into analytical requirements.Conduct data analysis to uncover trends, patterns, and actionable insights under the guidance of senior team members.Develop and maintain dashboards and recurring reports to monitor key metrics and performance indicators.Help document metrics, definitions, and analytical processes for clarity and consistency.Collaborate with data engineers and fellow analysts to enhance data modeling and reporting capabilities.Effectively communicate insights through visualizations, summaries, and presentations.Identify and recommend improvements for reporting, data quality, and analytical workflows.

For over two decades, Smartsheet has empowered individuals and teams to achieve remarkable outcomes. Our innovative work management tools and scalable solutions are designed to streamline processes, automate tasks, and provide critical insights. We are dedicated to creating an environment that fosters creativity and meaningful action, enabling our users to unlock their full potential. At Smartsheet, we believe that when challenges are met with purpose, and passion fuels progress, true magic happens.As a forward-thinking tech company, we strive to revolutionize the way teams collaborate and manage projects. Our intuitive no-code tools allow users to automate workflows and securely develop new solutions quickly.When was the last time you had the chance to work at a pioneering company that helps people turn ideas into impactful results swiftly? At Smartsheet, our mission is to enhance the way everyone works.We are seeking experienced professionals in SaaS application configuration, customization, and implementation to join our team as Senior Implementation Specialists. In this role, you will guide our launch customers through their engagement and product adoption journey. Working closely with Sales, Customer Success, Training, and Consulting teams, you will facilitate successful implementations, shorten adoption timelines, and ensure our customers enjoy the best possible experience from the start, leading to improved retention and expansion opportunities for Smartsheet.This full-time position reports to the Manager of Solution Services and is based in Costa Rica. You must reside in Costa Rica to be eligible for remote work.

For over two decades, Smartsheet has empowered individuals and teams to accomplish remarkable feats. From streamlined work management to intelligent, scalable solutions, our focus has always been on creating fluidity in work processes. We are developing tools that enable teams to automate tedious tasks, reveal valuable insights, and grow smarter. More importantly, we are establishing an environment that encourages expansive thinking, proactive action, and the realization of impactful work. When challenges align with purpose, and enthusiasm translates into progress, that’s where the magic happens, and that’s what we strive for every day.Our Brand Studio is on the lookout for a talented Web Designer to craft visually stunning, on-brand web pages and assets for our marketing initiatives. This position will operate within our established web design framework, concentrating on visual execution — from high-converting landing pages and campaign hubs to dynamic visual assets and lightweight animations. Your primary focus will be on delivering top-notch visual experiences, utilizing existing tools and guidelines, rather than modifying system-level components or templates overseen by the Web UX team.You will report to the Design Director based in Costa Rica. This role is eligible for remote work, but you must reside within Costa Rica.

Role overview Smartsheet is hiring a Senior Analyst, Third Party Risk Management (TPRM) to join its Risk team. This role focuses on managing vendor risk and supporting the growth of the TPRM program for Smartsheet’s global SaaS platform. The position is open to candidates based in Costa Rica and offers the flexibility to work remotely. What you will do Act as a main point of contact for vendor risk topics, working closely with Legal, Procurement, Privacy, Information Security, and system owners. Manage a portfolio of vendor risk assessments, ensuring each third-party is thoroughly evaluated and documented. Help advance and strengthen the TPRM program, recognizing risk management as fundamental to building trust with customers and partners. Take visible ownership of third-party risk activities, supporting Smartsheet’s commitment to secure and scalable operations. Reporting structure This position reports to the Third Party Risk Integration Manager, who is located in the United States. Location requirements Remote work is available within Costa Rica. Applicants must reside in Costa Rica.

With over two decades of experience, Smartsheet empowers teams to achieve remarkable outcomes through innovative work management solutions. Our tools are designed to streamline processes, automate tasks, and provide valuable insights, fostering an environment where creativity thrives and meaningful work flourishes. We believe in the power of purpose-driven progress, and we are dedicated to creating opportunities for our employees to think big and make impactful contributions.We are looking for a passionate Learning Experience Designer to enhance our internal learning and development initiatives. In this role, you will prioritize the knowledge and growth of our employees, working collaboratively within a supportive team that values your insights and creativity. A strong background in graphic design and human-computer interaction is crucial, along with a commitment to becoming a certified Smartsheet user to excel in your position.Reporting to the Manager of Learning Experience, this is a remote position available to candidates residing in Costa Rica.

For more than two decades, Smartsheet has empowered individuals and teams to achieve remarkable outcomes. From streamlined work management to intelligent, scalable solutions, we have always embraced the flow of work. Our mission is to develop tools that enable teams to automate repetitive tasks, uncover valuable insights, and scale intelligently. More importantly, we cultivate an environment that encourages bold thinking, decisive action, and the pursuit of meaningful work. When challenges align with purpose, and passion transforms into progress, that’s where the magic happens—and it’s what drives us each day.We are on the lookout for a seasoned Senior Technical Writer to design, create, and manage customer-oriented documentation for the Smartsheet Help Center, as well as internal product documentation. In this role, you will collaborate with cross-functional teams to gain insights into new product features and translate that knowledge into clear, concise, and engaging technical content that meets established style guidelines and deadlines. You will work closely with the product team to produce and update documentation that supports the creation of other content across the company. Given our rapid development cycle, your ability to deliver timely content is essential. Your responsibilities will also encompass site improvement projects, reporting, internal process enhancements, and Drupal integration.You will report directly to the Manager of Customer Experience Enablement and Knowledge Experiences based in the United States. This position is eligible for remote work within Costa Rica, and you must be a resident of Costa Rica.Your Responsibilities:Deeply engage with Smartsheet's product suite to understand the technologies and features necessary for precise documentation.Synthesize specification documents and internal technical specifications to create targeted, high-quality, customer-facing content, including but not limited to:Technical articles for the Smartsheet Help website (how-to guides, reference materials, FAQs, troubleshooting) and/or API documentation on the developer website.Content for eLearning modules or instructional videos.Internal documentation.Visual aids for Help content (screenshots, gifs, etc.).Collaborate with Subject Matter Experts (SMEs) to ensure technical accuracy in your writing.Review and mentor other writers to enhance their technical writing skills.Utilize AI tools to expedite content creation, enhance quality, and scale documentation output—while modeling best practices for AI-assisted writing workflows throughout the team.Monitor and report on your project assignments and timelines, maintaining adherence to strict deadlines.Define and develop templates and processes to standardize documentation practices across the team.

Join SingleStore as a GTM/Revenue Systems Manager and take charge of optimizing our end-to-end revenue technology stack. In this pivotal role, you will enhance operational efficiency and productivity through the effective utilization of technology. Your responsibilities will include overseeing our existing systems, ensuring data integrity, and developing insightful reporting capabilities. As a vital member of the GTM Operations team, you will support current technologies, identify areas for improvement, and shape the systems strategy and roadmap.We seek an individual who possesses a blend of strong business acumen and technical expertise, passionate about making a significant impact through people, processes, and technology.The ideal candidate will collaborate effectively with cross-functional teams—marketing, sales, customer success, finance, and more—to design and implement best practices within our CRM (Salesforce) and other revenue systems, ensuring alignment with business objectives while streamlining processes and providing valuable insights.

Role overview Owner is looking for an Associate Onboarding Specialist to help welcome and support new hires as they join the company. This position is fully remote and open to candidates based in Costa Rica. What you will do Guide new employees through each stage of the onboarding process Provide training so new team members understand their roles and responsibilities Support new hires as they settle into the company and their positions Requirements Clear and confident communication skills Interest in helping others succeed as they start new roles