Position OverviewAs a Principal Customer Success Manager (CSM) at Seeq, you will play a pivotal role in enabling our most strategic clients to revolutionize their operations and maximize the value of their investment in Seeq. Our Customer Success focus is to retain, expand, delight, and deliver measurable outcomes across the customer journey.Seeq is rapidly scaling, and we are looking for a candidate with a proven track record in developing customer success strategies in fast-paced environments, particularly those that involve advanced analytics or industrial intelligence platforms utilized in manufacturing. Seeq serves a variety of sectors, including Oil & Gas, Chemicals, Pharmaceuticals, Power, MMM, and other process manufacturing industries, collaborating with key customer personas such as manufacturing executives (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and subject matter experts (process engineers, production managers, digital transformation leaders).Key ResponsibilitiesManage a portfolio of Seeq's largest and most complex customers, generally across various geographies, sites, and business units, with multi-million dollar annual recurring revenue (ARR) responsibilities.Develop, communicate, and implement strategic success plans that align Seeq’s offerings with customers’ enterprise initiatives, including digital transformation, operational excellence, and sustainability, ensuring clear value propositions, milestones, and executive success metrics.Lead quarterly and executive business reviews (EBRs/QBRs), showcasing measurable outcomes, articulating the value story, identifying risks and opportunities, and realigning priorities to foster value and growth.Act as the primary executive-facing contact and trusted advisor, cultivating long-term partnerships and ensuring alignment between Seeq’s development roadmap and the customer's strategic objectives.Driving Adoption and Value ExpansionFacilitate widespread adoption throughout the customer organization by coordinating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in collaboration with Training and Services.Identify, prioritize, and quantify impactful use cases; oversee successful deployment, measure outcomes, and articulate the value narrative that encourages advocacy and referenceability.Manage the renewal and commercial strategies for your portfolio, proactively identifying risks, developing mitigation plans, and strategizing for expansion opportunities (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies).Work closely with the account team (Sales, Services, Partners) to execute comprehensive account strategies and maximize customer engagement.

Role overview Ivalua seeks a Customer Success Manager to join the team in Frankfurt, Germany. This position supports clients as they adopt and use Ivalua’s solutions, serving as the main point of contact for assigned accounts. The Customer Success Manager plays a key role in ensuring customers have a positive experience from initial implementation onward, building strong partnerships along the way. What you will do Act as the primary contact for clients, handling their needs and responding to questions Guide customers through the implementation of Ivalua’s solutions Develop and maintain long-term relationships to support customer satisfaction and retention Support clients in achieving their objectives with Ivalua’s products This role directly shapes customer satisfaction and contributes to Ivalua’s ongoing success.

Helsing’s mission centers on building defence AI to protect democratic societies. The team combines technical expertise with a commitment to ethical standards, working to ensure that open societies can make sovereign decisions. Open discussion, transparency, and healthy debate are part of daily life at Helsing, where professionals from diverse backgrounds tackle the complexities of defence technology. Role overview The Senior Programme Manager - Air Defence shapes Helsing’s partnerships and customer programmes in the air defence sector. This position involves working closely with industry partners, procurement agencies, and Armed Forces to define and deliver business strategies and roadmaps for both current and future air defence initiatives. Independent project ownership and execution are key, as is the ability to identify collaboration opportunities in the defence sector. The partnerships and programmes team brings together a range of expertise, influencing how customers and partners approach software and AI for defence, national security, and intelligence. Building strong relationships with leading experts and industry stakeholders is a central part of this work. What you will do Develop and implement market strategy, vision, and roadmaps for air defence programmes. Anticipate trends and client needs to create new business opportunities in the defence sector. Take full ownership of complex defence programmes, managing them from concept through delivery. Location This role is based in Munich or Berlin.

Are you a passionate problem-solver with a knack for technology? As a Technical Customer Success Manager at Armissecurity, you will be at the forefront of ensuring our valued customers achieve their desired outcomes with our innovative security solutions. You will leverage your technical expertise and customer management skills to provide exceptional service and support, driving customer satisfaction and loyalty.Your role will involve collaborating with cross-functional teams to understand customer needs, delivering product training, and offering tailored solutions to enhance user experience. If you thrive in dynamic environments and are eager to make an impact, this opportunity is for you!

Role Overview insiderone is hiring a Customer Success Manager for the DACH region, based in Berlin. This role centers on building trusted relationships with clients and helping them get the most from insiderone's solutions. The Customer Success Manager serves as the main contact for customers, guiding them through onboarding and ongoing use of the platform. What You Will Do Act as the primary contact for clients in the DACH region. Guide customers through implementation and ensure their goals are met. Build and maintain strong relationships with key stakeholders. Conduct regular check-ins to monitor progress and satisfaction. Identify and pursue opportunities for upselling and cross-selling. Work closely with product and support teams to ensure a smooth customer experience. Location This position is based in Berlin, Germany and focuses on customers in the DACH region.

We are seeking an experienced AI Manager in Defence to lead innovative projects within the defence sector. This role involves managing AI initiatives that enhance operational efficiency and strategic decision-making in defence applications. As part of Sopra Steria, you will have the opportunity to work with cutting-edge technologies and collaborate with top-tier professionals in the industry.

Your Role.As a Customer Success Manager at Wundermart, you will play a crucial role in delivering transformative value to our clients. You will establish yourself as a trusted partner, cultivating and maintaining robust relationships that ensure customer success, satisfaction, and loyalty. With your proactive approach, you will anticipate client needs, address challenges, and devise innovative solutions that enhance customer experiences.Utilizing data-driven insights, you will identify opportunities for improving financial performance while celebrating client successes. You will take ownership of the onboarding process, warmly welcoming new customers and guiding them through a seamless integration experience. Your regional knowledge will facilitate effective coordination of shop openings across various teams, ensuring operations run smoothly. Additionally, you will collaborate closely with internal and external teams to ensure customer actions are executed quickly and effectively.As part of Wundermart’s commercial team, you will work alongside sales colleagues responsible for identifying and securing new locations for our lobby shops. Your involvement from the outset allows you to gain deep insights into the hotel, its guests, and the market dynamics, positioning you as a driving force behind the commercial and financial success of these shops.Upon contract signing, you will lead the relationship-building process with new customers and coordinate the shop setup, ensuring everything operates smoothly from day one. With a keen understanding of market and hotel-specific needs, you will continually enhance our services, shape local pricing and promotions, and identify upselling opportunities that drive performance.Since this role is within a growing department, you will have the opportunity to influence its development and make a significant impact as we scale together!Key Responsibilities.Take full ownership of the financial performance of Wundermart for your assigned customer portfolio, which may include multiple regional clients.Your primary focus will be to drive turnover within your portfolio, collaborating with internal teams to achieve this goal.Implement new initiatives aimed at upselling within your customer or regional group.Coordinate shop-opening activities in your designated region and lead customer onboarding efforts.

Join Armissecurity as a Technical Customer Success Manager and play a pivotal role in ensuring our clients achieve their desired outcomes with our cutting-edge security solutions. In this customer-centric position, you will be the bridge between our technology and our clients, providing expert guidance and support to maximize the value of our products.

Join Armis Security as a Technical Customer Success Manager, where you will play a pivotal role in ensuring the success of our customers by delivering exceptional technical support and guidance. You will collaborate closely with clients to understand their needs, facilitate product adoption, and drive satisfaction. This is an exciting opportunity for individuals passionate about technology and customer engagement.

Join Megaport as a Customer Success Manager, where you'll play a pivotal role in ensuring our clients achieve their desired outcomes using our innovative cloud networking solutions. You will be the trusted advisor for our customers, guiding them through their journey and enabling them to derive maximum value from our services.

Join Cato Networks as a Customer Success Manager, where you will be at the forefront of delivering exceptional service to our clients. In this role, you will partner with customers to ensure they achieve their business objectives and maximize the value from our solutions. You'll provide proactive support, help troubleshoot issues, and drive customer satisfaction. Your insights will help shape our product offerings and enhance customer experience.

Join Sopra Steria as a Space & Defence Strategy & Market Development Manager. In this pivotal role, you'll spearhead initiatives to drive strategic growth within the space and defense sectors. Your expertise will help identify market opportunities, formulate strategies, and implement solutions that align with our clients' needs and industry trends.

Our Mission At constellr, we are dedicated to leveraging the capabilities of space to tackle one of Earth's most pressing issues: enhancing climate resilience and security in an evolving global landscape. Our cutting-edge thermal satellite constellation provides unparalleled land surface temperature data, empowering commercial entities, government agencies, defence organizations, and international institutions with critical thermal intelligence for informed decision-making across various sectors, including national security, infrastructure, agriculture, and climate adaptation. As a rapidly growing company with offices in Brussels, Freiburg, Munich, Washington, and Toulouse, we boast a diverse team of engineers, scientists, and strategists committed to shaping the future of space-based Earth observation.Location: This role is available on a hybrid basis, primarily in Germany or Belgium, with offices located in Munich, Berlin, and Brussels. Occasional travel for team meetings is anticipated.Your Role We are on the lookout for a passionate Imagery Analyst with extensive knowledge in geospatial intelligence (GEOINT) to assist our defence and security clients. Your expertise will allow you to transform intelligence data into actionable insights derived from our dynamic datasets, including optical, thermal, and SAR imagery, as well as time-series and non-civil datasets.This position requires you to bridge traditional defence intelligence with advanced imagery analytics, develop AI/ML and statistical tools to enhance current algorithms, and utilize geospatial data for critical mission assessments. You will also represent our organization in engagements with government and defence stakeholders, including Ministries of Defence.Key ResponsibilitiesConduct analysis of multi-source imagery (satellite, aerial, UAV) and open-source intelligence to support defence and security initiatives.Identify, characterize, and track objects, activities, and changes of interest to fulfill operational and intelligence needs.Perform temporal and spatial analyses, utilizing time-series data to evaluate threats, monitor sensitive areas, and detect anomalies or emerging trends.Merge imagery insights with geospatial datasets (GIS layers, terrain models, proprietary datasets) to create comprehensive analyses.

Role Overview Shiji Group is hiring a Customer Success Manager in Berlin. This role centers on building and maintaining strong relationships with clients, helping them reach their goals with Shiji’s solutions. What You Will Do Develop and nurture relationships with clients to understand their needs and objectives Offer tailored support to help clients get the most from Shiji products Work proactively to support customer satisfaction and encourage long-term retention Share client feedback and insights with internal teams to help guide product and service improvements Location This position is based in Berlin.

Unleash the Power of AI Orchestration with n8n!n8n stands at the forefront of workflow orchestration, designed for a new era driven by AI. We empower technical teams to harness the freedom of coding combined with the rapidity of no-code solutions, enabling them to automate processes with unmatched efficiency. Supported by a vibrant community and over 500 integrations validated by builders, we are revolutionizing the integration of systems and scalability of impactful ideas.Since our inception in 2019, our team has expanded to over 220 diverse professionals across Europe and the US, all linked by a collaborative spirit with our main hub in Berlin. Throughout this journey, we have:Built a community of more than 650,000 active developers and creatorsAchieved over 145,000 stars on GitHub, ranking us among the world's top 40 projectsEarned recognition as one of Europe’s most promising privately held SaaS startups (4th in Sifted’s 2025 B2B SaaS Rising 100)Secured $240 million in funding, culminating in a $2.5 billion valuationJoin us and be part of this exciting journey. We encourage you to explore n8n, regardless of your technical background, and share a snapshot of your first workflow with us. Start your journey here: app.n8n.cloud/register.Now, we are on the lookout for a Senior Customer Success Manager to be the primary post-sales partner for our key enterprise accounts in the EMEA region. You will guide customers from their onboarding phase to achieving full-scale adoption of our solutions. Through a structured approach that includes kickoffs, success plans, quarterly business reviews (QBRs), and renewals, your role will be pivotal in translating product utilization into tangible business value and demonstrating clear ROI.In this role, you will proactively monitor potential risks and escalations, analyze customer health and adoption metrics to facilitate progress, and develop scalable playbooks and initiatives that enhance customer outcomes.Working closely with our Support, Solutions Engineering, Product, and Sales teams, you will transform technical success into sustainable revenue. This includes identifying upsell and cross-sell opportunities, driving renewals, and supporting an impressive ~120% net revenue retention (NRR) rate for our enterprise clients.

As an Enterprise Customer Success Manager at CyberArk, you will play a pivotal role in ensuring our clients achieve maximum value from our solutions. You will be responsible for establishing strong relationships, providing expert guidance, and driving customer satisfaction and retention. This position requires a proactive approach to identify customer needs and deliver tailored solutions that enhance their experience with our products.

At MongoDB, we are seeking a passionate Customer Success Manager who thrives in a dynamic environment and is eager to tackle new challenges. This role requires a balance of autonomy and a customer-centric approach to help build and enhance our customer success programs. You will serve as a key point of contact for our MongoDB end users, utilizing your technical expertise and account management skills while leading cross-functional teams including Sales and Professional Services.We welcome candidates based in Berlin to join our hybrid working model.

Join our dynamic team at ideals as a Customer Success Manager. In this pivotal role, you will be responsible for ensuring our customers achieve their desired outcomes while using our products and services. You will work closely with clients to understand their needs and provide tailored solutions that foster long-term relationships and customer loyalty.

Jobgether is looking for a Technical Customer Success Manager based in Germany. This position connects clients with the technical side of Jobgether’s platform, helping them use the product to its full potential. The role centers on supporting client needs, building trust, and making sure customers see real value from the platform. What you will do Guide clients through technical questions and resolve their challenges. Develop strong working relationships with customers to encourage loyalty. Work closely with internal teams to share customer feedback and help improve the product. Organize and lead training sessions to show clients how to get the most from the platform. Role overview This role focuses on empowering clients to succeed with Jobgether’s technology. It combines technical support, relationship building, and collaboration with product teams. Success in this position means clients feel confident using the platform and stay engaged over the long term.