Intercom is a leading AI Customer Service company dedicated to empowering businesses to deliver exceptional customer experiences.Our AI agent, Fin, stands out as the most sophisticated customer service AI available, enabling businesses to offer round-the-clock, flawless customer service and significantly enhance their customer interaction quality. Fin can be integrated with our Helpdesk to form the Intercom Customer Service Suite, delivering AI-powered assistance for more intricate or personalized inquiries needing human intervention.Founded in 2011 and trusted by nearly 30,000 businesses across the globe, Intercom is redefining customer service standards. Guided by our core values, we continually push boundaries, build with urgency and precision, and consistently provide outstanding value to our customers.What’s the opportunity?Intercom’s websites, including intercom.com and fin.ai, serve as vital growth drivers for the company — facilitating storytelling, branding, experimentation, and product discovery. As our Lead Principal Engineer, you will be instrumental in shaping the technical direction and architectural advancement of our web platform and systems.You will serve as the technical lead across our marketing and growth web surfaces. This role involves cross-functional engineering leadership, collaborating with marketing, analytics, design, data science, and engineering teams to ensure our web stack is contemporary, efficient, measurable, and enjoyable to work on.Your role will entail a high degree of autonomy where you will be responsible for establishing the long-term technical strategy for the team and executing it effectively.What will I be doing?As a senior technical leader, you will:Oversee and advance the architecture of Intercom’s web stack.Define the long-term technical strategy for the web team, prioritizing scalability, performance, developer productivity, observability, and system reliability.Work closely with marketing, design, analytics, and data science teams to ensure the platform accurately supports their objectives with efficiency and agility.Lead and steer the design and implementation of MarTech systems for event tracking, attribution, funnel reporting, A/B testing infrastructure, and more.Collaborate with engineers across web, infrastructure, and data to develop a high-quality, unified technical ecosystem.Mentor and elevate engineers across the team and organization — providing insights on architecture, data modeling, and best practices.

Jobgether seeks a Customer Support Advocate to join the team in Ireland. This position centers on direct customer interaction, aiming to answer questions and resolve concerns quickly. The ideal candidate values strong communication and finds satisfaction in helping others. Key responsibilities Engage with customers across various channels Assist clients with inquiries and requests Resolve issues efficiently to support customer satisfaction Contribute to positive, ongoing customer relationships Requirements Clear and effective communication skills Ability to solve problems and address concerns as they arise Commitment to delivering a positive customer experience Interest in building lasting relationships with clients

At Sky Handling Partner, we believe that our employees are the cornerstone of our success! We are thrilled to invite you to become a vital member of our team as a Flight Dispatcher at Dublin Airport, collaborating with one of Ireland's premier Ground Services Providers.In this critical position, you will play an essential role in airport operations, ensuring a smooth travel experience for passengers. You will take pride in delivering exceptional service to our airline partners, protecting passenger belongings, and enhancing the efficiency of flight operations. Each day will bring unique challenges, and your commitment will significantly contribute to our mission.Key Responsibilities: Manage the safe and efficient turnaround of aircraft, prioritizing the safety and comfort of passengers and staff. Prepare and validate accurate load sheets (either manual or automated) for each departure. Collaborate with various departments, including flight crews, catering, cleaning, fueling, loading teams, engineers, and other service providers to ensure seamless operations. Create detailed flight files post-departure, encompassing all pertinent documentation and information. Follow instructions from the Station Controller promptly and with professionalism. Maintain ongoing communication with Station Control to provide real-time updates on flight turnarounds, delays, and other vital information. Safely operate the airbridge during aircraft arrivals and departures. Serve as a key communication link during operational disruptions, coordinating with internal departments as necessary. Undertake additional tasks as assigned.

Sky Handling Partner is looking for a Warehouse Operative to join the team at Dublin Airport. This role plays a key part in keeping warehouse operations on track, with a focus on moving cargo, monitoring inventory, and maintaining safety standards. What you will do Move and process cargo throughout the warehouse to ensure efficient handling and storage Monitor inventory levels and accurately record stock movements Adhere to safety regulations and follow company procedures at all times Location This position is based at Dublin Airport, County Dublin, Ireland.

Join our dynamic team at Sky Handling Partner, where our people truly are the heart of our business! We are excited to invite enthusiastic candidates to apply for the position of Baggage Handling Agent at Dublin Airport, one of Ireland's premier Ground Services Providers.In this vibrant role, you will immerse yourself in the hustle and bustle of air travel, helping to ensure that passengers embark on their journeys safely and enjoyably while providing outstanding service to our airline partners. Experience the thrill of the airport environment as you play an essential role in delivering exceptional service, where each day presents new opportunities and challenges!Your RoleAs a Baggage Handling Agent, you will work collaboratively with various departments, alongside Dublin Airport staff and our Airline Representatives. Teamwork is vital in delivering seamless service, coordinating schedules, managing passenger flow, and adeptly addressing operational challenges. Through effective communication and mutual support, you will enhance the travel experience for our passengers while upholding the high standards expected by our airline clients.Key Responsibilities:Team Collaboration: Partner with the Lead Agent and crew to ensure timely loading and unloading in compliance with airline policies.Adhere to Procedures: Execute all tasks in line with safety, security protocols, and comprehensive training to maintain operational efficiency.Ensure Timeliness: Guarantee the swift delivery of baggage to flights, reducing delays and increasing customer satisfaction.Safe Handling: Load and unload baggage from aircraft holds following best practices and safety guidelines.Conduct Inspections: Perform visual checks of equipment and promptly report any issues to the Baggage Hall Supervisor.Effective Communication: Relay any challenges faced during flights to the Baggage Hall Supervisor to ensure smooth operations.Manual Handling Skills: Demonstrate competence in performing repetitive manual handling tasks safely.Flexibility: Be open to working scheduled shifts and maintain composure in a fast-paced environment.Team Player: Exhibit excellent punctuality and attendance, contributing positively to team objectives.Alongside your responsibilities, you will maintain open communication with supervisors and colleagues to ensure prompt resolution of any issues, fostering a supportive work environment.

At Sky Handling Partner, our team is the cornerstone of our business! We are excited to invite enthusiastic individuals to join us as Ground Handling Agents at the bustling Dublin Airport, collaborating with one of Ireland's premier Ground Services Providers.In this dynamic role, you will be central to the airport's operations, ensuring that passengers enjoy a smooth travel experience. You will take pride in delivering exceptional service to our airline clients, helping to restore peace of mind to travelers, and ensuring their luggage is handled with utmost care. As a vital member of our team, you will thrive in a fast-paced environment where every day brings new challenges and your contributions significantly impact the lives of our passengers. Join us to be part of the action!Key Responsibilities:Work alongside the Head Loader and assigned team to ensure timely departures and adherence to airline protocols.Execute tasks following thorough training, safety, and security standards.Facilitate prompt offloading of baggage to meet service level agreements.Safely manage the loading and unloading of baggage and cargo/mail from aircraft holds as per directives.Conduct visual inspections of equipment and report any issues to the Head Loader.Operate Ground Support Equipment (GSE), including Diesel and Electric Tugs, Belt Loaders, and High Loaders in a safe manner.Communicate any encountered issues during flights to the Head Loader.In addition to performing your duties, you will maintain clear communication with your supervisor and colleagues, ensuring that any challenges are tackled promptly and collaboratively.

LocationJoin our team as a Principal Technical Product Owner for the DoiT Partner Platform, a crucial role within our Product Management team. This position is available for remote work in the East US, Canada, the UK, or Ireland. Who We AreDoiT International is a leading global technology firm collaborating with cloud-driven organizations to harness the power of the cloud for business growth and innovation. Our unique approach integrates data, technology, and human expertise to ensure our customers' operations are well-architected and scalable—from planning through to production. With our flagship offering, DoiT Cloud Intelligence, we deliver the only solution that merges advanced technology with human insights, enabling our clients to tackle intricate multicloud challenges and enhance operational efficiency. With extensive multicloud expertise, we specialize in Kubernetes, GenAI, CloudOps, and more. As an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we proudly support over 4,000 customers globally. The OpportunityWe are seeking a talented Principal Technical Product Owner to lead the strategy, swift delivery, and continuous improvement of our DoiT Partner Platform. This platform is designed to empower cloud partners, resellers, and service providers to effectively manage, monetize, and expand their cloud businesses across major hyperscalers. It addresses the operational and financial complexities of the cloud ecosystem, encompassing cloud billing, margin management, customer lifecycle workflows, and partner-led service delivery. This pivotal role is ideal for a leader with a 'technical founder' mindset. You will spearhead all initiatives related to the DoiT Partner Platform, functioning as the foremost product authority among your peers and ensuring alignment across various product teams. You will exhibit a proactive curiosity about the cloud ecosystem, possess a profound understanding of hyperscaler partner programs, and have the confidence to test concepts directly with domain experts. The ideal candidate will have hands-on experience within the cloud ecosystem—such as in cloud operations, cloud billing/FinOps, or partner operations—and will be well-versed in channel business models. Besides executing hands-on tasks, you will also guide strategic direction, align cross-functional teams, and mentor other technical product owners throughout the organization. ResponsibilitiesStrategic Leadership & Delivery

Join Primark as a Principal Engineer, where your expertise will drive technological innovation and excellence in our systems. You will play a pivotal role in leading engineering initiatives, mentoring junior engineers, and collaborating with cross-functional teams to deliver outstanding solutions that enhance customer experience.Your contributions will not only shape our technology landscape but also set the foundation for future projects. If you're passionate about engineering and eager to make a significant impact, we want to hear from you!

Join Stripe as a Finance & Strategy Partner, where you will play a pivotal role in shaping our financial strategy and driving business performance. In this dynamic position, you will collaborate closely with cross-functional teams to analyze data, forecast financial trends, and develop actionable insights that align with our corporate objectives.

At Intercom, we pride ourselves on being a pioneering AI Customer Service company dedicated to revolutionizing customer experiences for businesses worldwide.Our flagship AI agent, Fin, stands out as the most advanced customer service AI agent available, empowering businesses to deliver exceptional customer service around the clock. Fin can seamlessly integrate with our Helpdesk to form the Intercom Customer Service Suite, a comprehensive solution designed to handle both complex inquiries that necessitate human intervention and straightforward requests.Since our inception in 2011, Intercom has gained the trust of nearly 30,000 businesses globally, setting a new benchmark in customer service. Guided by our core values, we continuously strive to innovate, work with urgency, and deliver unparalleled value to our clients.What’s the opportunity?As a Principal Engineer at Intercom, you will have the unique opportunity to lead the formulation and implementation of vital strategic initiatives. You will operate independently while being accountable for successful execution within a segment of our engineering organization. Your responsibilities will encompass developing both back-end and front-end systems, collaborating closely with designers, product managers, researchers, and data analysts. Additionally, you will mentor and guide fellow engineers while partnering with Group Engineering Managers on technical strategy and leadership.What will I be doing?In this role, you will:Exhibit mastery in your domain knowledge, acting as a leader in the R&D organization to propel essential strategic projects forward.Provide evaluations of project status, risks, and challenges to engineering leadership to inform resource allocation and prioritization.Contribute to our technical architecture as we expand, ensuring scalability to handle requests from all our customers’ customers.Value agility as much as scalability and availability, with a focus on continuous deployment for incremental releases.Engage in all stages of software development, including ideation, prototyping, design, and implementation, blending hands-on development with leadership and architectural tasks.Utilize the industry’s best tools, as we heavily invest in AI-powered developer tools that eliminate friction and enhance your problem-solving capabilities.

Digital Platforms ManagerContract Type: Specified Purpose Contract (Maternity Leave Cover)Reporting To: Head of Cinema ProgrammingSalary: €35,000 per annum, with opportunities for performance-based progression as outlined in our competency framework.Benefits: Enjoy hybrid and flexible working options, 24 days of annual leave, a bike-to-work scheme, enhanced sick pay, discounts at the IFI Film Shop & Cafe Bar, local business discounts, complimentary cinema tickets, and a pension scheme.About the Irish Film InstituteThe Irish Film Institute (IFI) stands as Ireland’s premier cultural institution dedicated to film. Nestled in the vibrant heart of Temple Bar, our historic venue on Eustace Street is home to three cinemas, extensive research and access facilities via the IFI Irish Film Archive, the IFI Film Shop, and IFI Café Bar, as well as our four digital streaming platforms: IFI@Home, IFI Archive Player, IFI@Schools, and IFI International. The IFI aims to fulfill strategic objectives through three core activities:Exhibit: Delivering unparalleled access to the finest independent, Irish, and international cinema across Ireland.Preserve: Safeguarding and promoting Ireland’s cinematic heritage through the IFI Irish Film Archive.Educate: Providing opportunities for audiences of all ages and backgrounds to engage with and learn about film through IFI Education.At the IFI, you’ll be part of a dynamic and creative community that is passionate about film and values mutual trust and respect. Our core values shape our culture and guide our approach to our mission of Exhibiting, Preserving, and Educating.Key Responsibilities:Platform Management & User Experience:Overseeing the audience journey across all IFI online platforms.Coordinating with various departments on programming priorities and ensuring timely promotions.Developing project plans and managing workflows associated with platform initiatives, coordinating timelines with relevant departments.Ensuring timely uploading and removal of content.Managing customer service inquiries related to the platform, whether public-facing or liaising with internal contacts.Ensuring a cohesive and engaging customer journey across platforms.Monitoring, identifying, and addressing any potential issues on IFI Platforms.Applying quality design standards across all platforms, while adhering to brand guidelines.

Join our innovative team at AECOM as a Principal Electrical Engineer, where you will lead cutting-edge projects and collaborate with a diverse group of talented professionals. Your expertise will be instrumental in designing and implementing electrical systems that meet the highest standards of quality and efficiency.As a Principal Electrical Engineer, you will be responsible for overseeing project development, providing technical guidance, and ensuring compliance with industry regulations. This role offers a unique opportunity to make a significant impact while advancing your career within a global firm dedicated to sustainability and innovation.

Role overview AECOM seeks a Principal Engineer to join the Development Infrastructure team in Cork. The position centers on creating and delivering infrastructure solutions that promote both sustainability and efficiency in engineering projects. What you will do Lead the design and execution of infrastructure projects tied to development initiatives. Use technical knowledge to enhance project results and advance sustainability objectives. Work closely with professionals from various disciplines to ensure high-quality engineering outcomes.

Role overview The People Partner at manna-1 plays a key role in shaping the employee experience in Dublin. This position supports the company’s people strategy and collaborates with teams throughout the organization. The focus is on fostering a culture that values excellence, innovation, and inclusion. What you will do Support talent management and employee relations across the company Advise on organizational development projects and initiatives Collaborate with various departments to align people practices with business goals Contribute to keeping the workforce motivated and engaged

Why Choose PlayStation?At PlayStation, we pride ourselves on being not only the premier destination for gaming but also a remarkable workplace. As a global frontrunner in the entertainment industry, we develop an iconic range of products and services, including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and award-winning titles from PlayStation Studios.We are committed to fostering an inclusive atmosphere that empowers our employees and celebrates diversity. We invite individuals who are passionate about innovation, technology, and gaming to explore our career opportunities and become part of our expanding global family.PlayStation operates as a division of Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.The Lead Principal Software Engineer will collaborate across various teams including Product Management, Architecture, Engineering, Hosting, and Operations. This role demands extensive technical knowledge, creativity, industry insight, and strong communication skills. You will leverage your technological expertise to drive future innovations on our platforms.In this capacity, you will play a critical role in architecting large-scale commerce systems on the Sony PlayStation Network Platform. Your contributions will adhere to industry best practices, facilitating highly available, active-active, and scalable services.You will engage in product roadmap discussions, pinpointing essential areas for enhancement and integrating these objectives into both current and future development strategies.

About the Role AECOM is hiring a Principal Structural Engineer in Dublin. This position leads challenging structural engineering projects and works closely with colleagues from various disciplines. The role involves guiding project delivery and contributing technical insight throughout the process. Main Responsibilities Lead complex structural engineering projects from concept through completion Mentor and support junior engineers on technical matters and career growth Work with multidisciplinary teams to deliver high-quality solutions

Join AECOM as a Principal Mechanical Engineer in our Dublin office. In this pivotal role, you will lead innovative mechanical engineering projects, ensuring the highest standards of quality and efficiency. You will collaborate with cross-functional teams, mentor junior engineers, and contribute to the design and implementation of complex mechanical systems. Your expertise will play a crucial role in delivering exceptional engineering solutions for our clients.

CarGurus, Inc. helps people navigate every stage of their automotive experience, from shopping to financing and delivery. Founded by a small group of developers, the company has grown over 15 years into a major automotive marketplace, serving millions of consumers and thousands of dealerships each month. The team values kindness, collaboration, and creativity, and supports ongoing career development. The International team is hiring a Principal Software Development Engineer for the Dublin office. This position leads product efforts for the Canadian and UK markets, and plays a key part in shaping the local office culture. The role covers the full software development lifecycle, with work spanning both frontend and backend systems. Collaboration with Engineering and Product teams in Dublin and the US is central to the job, especially when tackling complex dealer-focused products. What you will do Lead the design and development of new full-stack features for dealer products. Integrate and enhance existing services using React, TypeScript, and Java. Design and implement integrations with third-party APIs and partners, working with applications built on Remix. Modernize and re-architect systems to use AWS and other cloud technologies. Own projects from start to finish, working closely with engineers and product partners in both Dublin and the US. Requirements Quick to learn and adapt to new challenges. Experience collaborating with other engineers to deliver meaningful solutions. Strong technical expertise combined with business insight to help guide teams in strategic decisions.

Role overview AECOM is seeking a Principal Electrical Engineer specializing in substations for its Dublin office. This position centers on leading the design and delivery of substation projects, with a focus on quality, safety, and compliance with industry standards. What you will do Lead the design of substation projects from initial concept through to implementation. Oversee project execution, ensuring all work aligns with industry standards and safety regulations. Provide guidance and support to the engineering team at each stage of the project lifecycle. Ensure all solutions meet client requirements and uphold high quality standards. Requirements Professional background in electrical engineering with a focus on substations. Demonstrated leadership and project management skills. Strong commitment to safety and regulatory compliance. Ability to deliver dependable, client-oriented solutions.