About the job
About Us
Smarkets is at the forefront of transforming the betting landscape with our advanced prediction markets. Since 2010, we have processed over £29 billion in trading volume and connected with more than 200,000 traders worldwide. Our innovative technology is reshaping the betting experience across various sectors, including sports and political markets, providing users with the most competitive prices and fair odds.
We utilize a robust tech stack designed for exceptional scalability and reliability, incorporating Linux, Kafka, Postgres, Kubernetes, Python 3, C++17, and React. Our infrastructure is built to serve institutional clients while ensuring accessibility for all traders. Our resilience is evident as we navigate through different market cycles and industry transformations.
At Smarkets, our people are our greatest asset. We cultivate a high-performance culture that encourages exceptional talent to flourish, combining extensive business acumen with a strategic growth mindset.
If you are eager to influence the future of prediction markets through innovative technology and a customer-centric approach, we invite you to join us!
Your Role
As a QA Analyst Contractor, you will play a pivotal role in preparing the Smarkets and BetSBK platforms for successful launch and expansion in Ireland. Your key responsibilities include:
- Testing key customer journeys to identify bugs, usability challenges, and pain points.
- Providing clear, actionable insights that contribute to our product's market readiness.
- Ensuring a seamless, localized, and compliant user experience that enhances customer satisfaction and drives retention and revenue in the Irish market.
Key Responsibilities
- Conducting functional and usability testing for the Irish user experience across both web and mobile platforms, including key customer journeys:
- Landing → Sign-up
- Sign-up → Login
- Promo Opt-in → Deposit
- Deposit → Bet Placement → Cash out → Withdrawal
- Customer Support & KYC Flows
- Documenting all identified issues with detailed reproduction steps, screenshots, and recordings as necessary.
- Participating in live testing sessions alongside the Product team.
- Delivering a comprehensive QA report encompassing usability feedback, bug documentation, and improvement recommendations.
