Become a part of Hire Hangar and collaborate with dynamic global companies while cultivating a fulfilling, long-term career from the comfort of your home.Job Title: Sales Development Representative (Inbound | Healthcare)Location: Fully RemoteTime Zone: US Time Zones (EST–PST)Role OverviewWe are in search of an enthusiastic and trainable Sales Development Representative (SDR) to bolster our expanding healthcare sales team. This position is perfect for individuals at the beginning of their sales journey who feel confident managing inbound leads, qualifying potential clients, and scheduling appointments for senior sales executives. Previous experience in healthcare services, medical products, or health technology will be considered a significant advantage.Key ResponsibilitiesManage incoming calls, emails, and web inquiries from prospective healthcare clients.Evaluate leads based on established criteria and appropriately direct opportunities.Organize appointments and product demonstrations for Account Executives.Keep precise records of activities and leads in the CRM system.Follow up with incoming prospects to ensure prompt engagement.Understand and communicate the company's healthcare-focused value proposition effectively.Work alongside sales and marketing teams to enhance lead quality and conversion rates.Required QualificationsExperience in a sales, customer support, or appointment-setting role.Prior remote work experience is essential, along with proficiency in remote collaboration tools such as Slack, Zoom, Google Workspace, Asana, or similar; candidates without remote experience will not be considered.Experience with US or UK-based companies or clients.Excellent verbal communication skills and confidence in speaking with prospects over the phone.Basic familiarity with CRM systems (Salesforce, HubSpot, or similar).A reliable internet connection and a professional remote work environment.Preferred QualificationsFamiliarity with healthcare, medical services, health technology, or insurance sectors.Experience in managing inbound sales or customer inquiries.Knowledge of appointment setting or lead qualification processes.

pavago is hiring a remote Sales Development Representative based in Jamaica to focus on property management solutions. This role centers on building relationships with potential clients and supporting the company's growth in the real estate sector. Role overview The Sales Development Representative will help drive sales by reaching out to prospects, nurturing leads, and introducing pavago's property management services. Strong communication skills are essential, as the position involves frequent interactions with clients interested in real estate solutions. What you will do Engage with potential clients to understand their property management needs Present pavago's services and explain how they address client challenges Support the sales team by qualifying leads and expanding the client base Requirements Excellent communication skills Interest in real estate and property management Ability to work remotely from Jamaica

About HuzzleAt Huzzle, we specialize in connecting exceptional professionals with leading global companies across the UK, US, Canada, Europe, and Australia. Our clientele includes innovative startups, digital agencies, and cutting-edge tech platforms, spanning industries such as SaaS, MarTech, FinTech, and EdTech. We pride ourselves on matching top-tier talent to fulfilling, full-time remote roles, ensuring seamless integration into client teams with continuous support from Huzzle.Role Type: Full-timeEngagement: Independent ContractorJob SummaryWe are seeking a highly motivated remote Sales Development Representative (SDR) to spearhead outbound prospecting, lead generation, and appointment setting within the staffing and recruitment sector. This is an excellent opportunity for individuals with demonstrated experience as a staffing SDR or BDR, coupled with strong cold calling skills and the ability to engage confidently with decision-makers and gatekeepers.The SDR will be tasked with executing high-volume outreach, managing CRM activities, and arranging qualified meetings for the sales team while consistently achieving performance KPIs.Key ResponsibilitiesMake 80–100 outbound calls daily to prospective clients.Generate new business opportunities through cold calling, email outreach, and LinkedIn prospecting.Identify and qualify decision-makers within targeted companies.Schedule 5–7 qualified appointments per week for the sales team.Manage all prospect interactions within HubSpot CRM.Execute email sequences and follow-up campaigns.Utilize LinkedIn Sales Navigator and prospecting tools (e.g., Apollo) to discover new leads.Track outreach activities and maintain comprehensive CRM notes.Navigate conversations with gatekeepers and adeptly handle objections.Collaborate with leadership to enhance and optimize outbound sales processes.RequirementsMinimum of 2+ years of SDR or BDR experience in the staffing industry (US market).Experience in direct placement staffing sales (not third-party recruiting).Proven history of meeting or surpassing KPI targets.Exceptional cold calling and appointment-setting skills.Proficient in using HubSpot CRM.Familiarity with LinkedIn Sales Navigator.Experience with Apollo or a similar prospecting platform.Strong English communication skills (both verbal and written).Able to confidently manage objections and engage with gatekeepers.Benefits Fully Remote: Work from anywhere with international teams. Career Growth: Join dynamic companies in SaaS, MarTech, and beyond.

Sales Development Representative (SDR) – Outbound Email Focus | Remote | Pipeline GenerationPosition Type: Full-Time, Remote Working Hours: U.S. Business HoursAbout the RoleJoin our dynamic team at pavago as a Sales Development Representative (SDR), where your primary focus will be on executing high-volume outbound email outreach.This is a pure execution role — you won’t be strategizing or closing deals, but you will be essential in driving our pipeline.Your responsibilities are straightforward: Craft and send high-quality outbound emails, follow up diligently, and consistently book meetings.If you excel in writing, are disciplined in your follow-ups, and thrive on achieving targets — this role is tailor-made for you.Key ResponsibilitiesEmail Outreach (Primary Focus)Execute high-volume outbound email campaigns on a daily basisPersonalize messaging to enhance response ratesContinuously improve messaging using tools such as ChatGPTTest various subject lines, messaging angles, and CTAs for effectivenessOutbound Calling (Secondary Support)Conduct targeted calls to priority prospectsSupport email campaigns with follow-up callsEngage prospects to boost conversion ratesLead Management & Follow-UpsManage leads through structured outbound sequencesEnsure no lead is overlookedMaintain regular follow-ups throughout extended sales cyclesProspect Qualification & Meeting SchedulingQualify prospects based on specific criteriaEfficiently schedule meetings for the sales teamFacilitate smooth transitions to Account ExecutivesCRM Management & Pipeline TrackingKeep data organized in HubSpot (or similar CRM tools)Document all activities, notes, and next stepsTrack engagement and the progression of the pipelinePerformance OptimizationMonitor daily and weekly performance metricsRefine messaging based on performance dataMaintain steady activity levelsSuccess MetricsHigh volume of quality emails sentStrong reply and response ratesConsistent meeting bookingsNo missed follow-upsAccurate and organized CRM dataIdeal Candidate ProfileExceptional written communication skills (clear, persuasive, concise)Process-oriented and consistent in executionComfortable with repetitive tasks and high activity levelsDisciplined with follow-upsResults-oriented and KPI-drivenAble to work independently without constant supervision

Join ELVTR, a leading online education platform that offers engaging live courses taught by industry experts from globally recognized companies like Nike, Netflix, and Google. Established in 2020, our team has expanded to 140 talented individuals, impacting the lives of over 17,000 students across the globe. As we continue to grow our influence, we are excited to welcome new members to our team in South Africa.Position Overview:We are seeking a dynamic and results-driven Sales Representative to convert highly engaged leads into satisfied customers. You will focus on closing warm prospects who have already expressed interest in our offerings—no cold calls required. If you have a passion for high-ticket sales and are eager to earn a competitive income, this position is tailored for you.This is a full-time, fully remote position with working hours aligned to the UK market.This role suits you if you:Excel under pressure and consistently exceed sales targets.Approach sales strategically, with a solid understanding of buyer psychology.Possess strong self-discipline and can thrive in a remote working environment.Value collaboration and contribute positively to team dynamics while taking ownership of your results. Key Responsibilities:Transform warm, pre-qualified leads into enrolled students for our premium courses.Establish rapport with prospective students and demonstrate how our programs align with their aspirations.Monitor your performance metrics and adapt strategies to surpass conversion goals.Maintain meticulous records in our CRM system.Relay customer feedback to marketing and product teams for ongoing enhancement.Work alongside various departments to ensure a seamless customer experience.Qualifications:Bachelor’s degree in Business, Marketing, or a related discipline.Fluent and professional English communication skills.Proficient in CRM tools and digital sales platforms.Able to adapt quickly in a fast-paced environment and retain product knowledge.Confident, curious, and possess excellent listening abilities.A proven track record of success in quota-carrying positions is a significant advantage.Benefits:High earning potential with a competitive base salary, plus uncapped commissions and bonuses.Mental health support, fitness reimbursements, a generous vacation policy, and access to all ELVTR courses.A performance-driven, supportive culture that celebrates achievements and encourages professional development. Why Join ELVTR?Be part of something impactful. We’re not just offering courses; we’re on a mission to elevate the standards of online education. Every student you enroll takes meaningful steps toward their career advancement.

JOB SUMMARYAs a Sales Representative at Facey Commodity Company Limited, you will play a pivotal role in managing and enhancing customer relationships within your designated territory. Your primary focus will be to drive profitability and sales volume while effectively promoting our extensive range of products. Consistency in sales generation is key to your success in this role.Must possess a valid driver's license and have access to a reliable motor vehicle.KEY RESPONSIBILITIESAssess and service existing customer accounts, while actively seeking new business opportunities.Meet and exceed monthly sales targets.Oversee and support the activities of merchandisers within your assigned area.Devise strategies to increase sales for major accounts.Organize and prioritize sales activities to optimize time management and productivity.Must possess a valid driver's license and have access to a reliable motor vehicle.QUALIFICATIONSDiploma or Associate Degree in Marketing and/or Business Administration.Proven experience in field sales.Exceptional customer service skills.SKILLS AND ABILITIESStrong time management and analytical skills.Excellent written and verbal communication abilities.Outstanding interpersonal skills.Self-driven and motivated.Proficient in Microsoft Office Suite.Able to work independently and manage various responsibilities effectively under pressure.Collaborate with customers, sales representatives, marketing teams, warehouse personnel, and management.WORKING CONDITIONSFrequent standing and walking while inspecting customer locations.Occasional sitting for administrative tasks and meetings.BENEFITSHealth InsuranceLife InsurancePension PlanLunch SubsidyAdditional benefits as applicable

Join ELVTR, a leading online education platform that offers live courses taught by executives from globally recognized companies. We differentiate ourselves in the online education sector by delivering exceptional value to our students.Position Overview:We are seeking a dynamic Sales Representative to become a vital member of our results-driven sales team. In this role, you will focus on finalizing sales with warm leads who have already scheduled their call times, eliminating the need for cold calling or lead generation. This is a high-ticket sales atmosphere, where your success will be rewarded through performance-based bonuses.Ideal Candidate:Proven Closer: You excel in closing deals and thrive in a competitive, high-reward environment.Relationship Builder: You recognize that sales are about forging long-term relationships rather than mere transactions.Self-Starter: You possess the intrinsic motivation to meet and surpass your goals without external pressure.Team-Oriented: You appreciate that while individual achievements are important, collaboration is essential for the company's overall success.Key Responsibilities:Close Sales: Engage and convert pre-booked warm leads into high-ticket sales.Client Relationship Management: Develop and maintain strong relationships with potential clients by aligning their needs with our offerings.Performance Monitoring: Track your sales metrics and consistently strive to exceed targets.CRM Usage: Document all call data and customer interactions in our CRM system to ensure accurate tracking and reporting.Collaborative Teamwork: Work closely with the sales and customer service teams for a seamless client experience.Constructive Feedback: Provide actionable insights to the marketing and production teams based on customer feedback.Qualifications:Education: A Bachelor’s degree in Business, Marketing, or a related field is preferred.Communication Skills: Excellent command of English, both written and verbal, is essential.Tech Proficiency: A solid understanding of modern online sales tools and technology is required.Cognitive Ability: Ability to engage effectively with an educated customer base, demonstrating a thorough understanding of our sophisticated educational products.Time Management: Excellent organizational skills to manage your time effectively.

Join Huzzle as a Business Development Representative!At Huzzle, we specialize in bridging the gap between extraordinary talent and premier opportunities at some of the most innovative companies across the globe, including the UK, US, Canada, Europe, and Australia. We proudly partner with a diverse array of clients, from dynamic startups to established digital agencies and high-growth tech platforms in sectors such as SaaS, MarTech, FinTech, and EdTech.Our unique approach sets us apart from traditional outsourcing models by offering you the chance to work directly with clients as an integral part of their team, fostering genuine ownership, significant impact, and long-term career development.Position Type: Full-timeEngagement Model: Independent ContractorPosition OverviewWe are in search of a motivated and results-oriented Business Development Representative with a strong background in SaaS or technology sales. This fully remote role emphasizes outbound prospecting, pipeline creation, and the identification of new business avenues.Your responsibilities will include engaging with key decision-makers, qualifying potential clients, and arranging high-quality meetings for senior sales executives. This position is perfect for individuals who excel in a fast-paced, target-oriented environment and are eager to advance to an Account Executive position.Key ResponsibilitiesImplement outbound sales tactics through cold calls, emails, and LinkedIn interactionsIdentify, engage, and qualify potential clients within target sectorsDevelop new business opportunities and cultivate a robust sales pipelineCoordinate product demonstrations and discovery conversations for Account ExecutivesEnsure accurate record-keeping in CRM systems (e.g., HubSpot, Salesforce)Conduct market analysis and account mapping to enhance targeting strategiesCollaborate with marketing and sales teams to refine messaging and campaignsAchieve or surpass key performance indicators (KPIs) such as meetings scheduled and pipeline generatedQualificationsA minimum of 3 years of experience in Business Development Representative (BDR), Sales Development Representative (SDR), or outbound sales rolesExperience in SaaS, technology, or B2B sales environmentsProficient in prospecting and lead generation techniquesFamiliarity with CRM platforms (HubSpot, Salesforce, or equivalent)Outstanding communication, negotiation, and objection-handling abilitiesSelf-motivated, goal-oriented, and results-focusedComfortable collaborating with international teams in a remote settingFluent in English, both written and spokenBenefits Fully remote position with a flexible work environment Opportunity to work with a rapidly growing SaaS/Tech company on a global scale Clear path for advancement into Account Executive or senior sales positions Ongoing sales training and professional growth opportunities Direct hire offering long-term stability and career advancement

Join Our Team as a Pest Control Sales Representative!Are you a strategy-driven, highly organized professional with a passion for delivering exceptional customer service? Rentokil Initial is actively seeking a dedicated individual to fulfill the role of Pest Control Sales Representative in the Western Region, covering St Elizabeth, Westmoreland, St James, Hanover, and Trelawny.In this position, you will be responsible for achieving sales objectives by identifying new business opportunities and maintaining existing accounts through outstanding customer relationship management.Key Responsibilities:Meet and exceed sales targets while providing exceptional customer service.Conduct a minimum of six (6) customer visits and provide at least four (4) quotes daily to align with company KPIs.Utilize our digital platform to submit daily sales activity reports.Promote the comprehensive range of Rentokil Initial products and services to both new and existing clients in commercial and residential sectors.Build and maintain strong relationships with customers in your assigned market segment to drive growth.Strategically plan your sales approach to achieve your defined goals and objectives.Develop and implement customer value plans for existing and prospective clients, identifying key profiles and market opportunities.Schedule and conduct in-person visits and presentations with clients.Work collaboratively with sales management, finance, service control, and technical service teams to ensure seamless product and service delivery.Provide management with written reports regarding customer needs, challenges, competitive landscape, and other relevant insights.

Are you ready to make a meaningful impact?Join our dynamic team at itelbpo Smart Solutions in Montego Bay, where we are passionate about delivering exceptional customer service across diverse industries. As a Customer Service Agent, you will play a crucial role in addressing customer inquiries and enhancing their experience with our products and services.Your Responsibilities:Respond to customer inquiries via phone, chat, and email with professionalism and courtesy.Achieve or surpass daily and monthly performance goals while ensuring high service availability.Utilize your knowledge of business processes to provide accurate and comprehensive responses to customer queries.Effectively escalate issues to team leaders to facilitate prompt resolutions.Identify and suggest areas for service improvement to enhance customer satisfaction.Maintain detailed records of customer interactions to ensure quality service delivery.Consistently meet the quality expectations set by our clients.

About Destination KnotDestination Knot is a dynamic and expanding travel agency committed to creating unforgettable and hassle-free travel experiences for our clients. We invest in our team's growth through comprehensive training, valuable resources, and ongoing support to excel in the travel sector.Position SummaryWe are seeking passionate individuals from the UK to join our remote customer support team. As a Travel Customer Support Representative, you will engage with clients by addressing inquiries, assisting with travel bookings, and ensuring a seamless planning process.Key ResponsibilitiesRespond to client inquiries through email, phone, and online platforms.Facilitate travel bookings for vacations, flights, resorts, and cruises.Deliver exceptional, professional service throughout the client journey.Conduct research and present travel options customized to client preferences.Accurately and securely maintain client records.

Join us as a Growth & Sales Architect (Revenue & Pipeline Focus)! Clarifying Expectations…This is NOT a conventional marketing manager position.This is NOT merely a meeting-setting Sales Development Representative (SDR) role.And it is certainly NOT a position for those who prefer waiting for direction.We are looking for someone who will: Build robust systems from the ground up Experiment quickly Solve complex challenges independently Drive genuine revenue generationIn this role, you will take an industry vertical and establish a fully operational sales pipeline within 90 days. ResponsibilitiesIdentify Ideal Customer Profiles (ICP) and target accountsDevelop a prospect database utilizing AI toolsFormulate compelling offers, positioning, and pricing strategiesCreate landing pages, sales funnels, and scheduling processesDesign outreach sequences (email, LinkedIn, etc.)Oversee both outbound and inbound lead generationEngage with leads and qualify opportunitiesSchedule meetings with leadership and recruiting teamsMonitor and report on key performance indicators weeklyContinuously enhance conversion ratesTransform your designated vertical into a sustainable revenue generator Success MetricsWithin 30 Days:Funnel established and operationalOutreach campaigns initiatedInitial meetings scheduledWithin 60 Days:2+ qualified meetings per weekMessaging optimizedActive sales pipelineWithin 90 Days:First paying clients securedDocumented repeatable systemsDefined growth trajectory for the vertical Industries of FocusThis role will primarily concentrate on developing pipelines within various key sectors, including:Business coaching, consulting, and leadership developmentStaffing, recruiting, and outsourcing servicesProfessional service firms (legal, accounting, healthcare, etc.)Franchise systems and multi-location enterprisesLocal service businesses in high-demand marketsYour involvement may span multiple verticals based on your strengths and outcomes. Embrace the ChallengeThis role is designed for individuals who:Thrive in fast-paced environmentsEnjoy building from scratchDeliver tangible resultsIt is NOT suitable for those who:Prefer waiting for instructionsHide behind excessive planningSupport others without contributing significantlyYou will be tasked with transforming a new vertical into: Leads Scheduled meetings Revenue-generating clientsExpect no detailed playbook.No hand-holding.No unnecessary check-ins.You will have access to tools, support, and a capable team — but the onus of action rests on you!

destinationknot specializes in travel planning, offering tailored vacations, hotel stays, cruises, and group trips. The team is dedicated to helping travelers create memorable experiences worldwide. Role overview This remote Customer Service Representative (Hotel Bookings) position is open to candidates based anywhere in Jamaica. The role focuses on assisting travelers with researching, planning, and booking hotel accommodations that suit their preferences. Full training and ongoing support are provided. The position is a strong fit for those who enjoy travel, appreciate flexibility, and like helping others. Main responsibilities Assist clients in selecting and reserving hotel rooms that meet their needs Provide accurate information about hotel amenities, pricing, and availability Respond to client inquiries and requests via phone, email, or online chat promptly and professionally Maintain detailed records of client communications and bookings Collaborate with teammates to ensure smooth client experiences Stay informed about hotel options, travel trends, and relevant industry updates Participate in virtual training sessions and team meetings Requirements Clear communication skills and a strong customer service mindset Friendly, professional demeanor and a positive attitude Ability to work independently and manage time effectively Basic computer skills and reliable internet access Interest in travel and helping clients plan trips Experience in customer service, hospitality, or sales is a plus but not required Benefits Fully remote work with flexible scheduling Comprehensive training and access to industry resources Support from a collaborative team and mentorship opportunities Performance-based earning potential Exclusive travel discounts and perks through partners Opportunities for personal and professional growth

Role overview pavago is looking for a Business Applications Developer to join the team in a fully remote capacity within Jamaica. The main focus is on building and implementing business applications that help streamline operations. This role involves creating software solutions tailored to the specific needs of clients. What you will do Develop and deploy business applications that improve how operations run Collaborate with teams across departments to design solutions that meet client requirements Location This position is remote and available to candidates based in Jamaica.

Role Overview Seprod Limited is hiring a VAN Sales Clerk in Kingston, St. Andrew Parish, Jamaica. This position supports the sales team by handling mobile sales operations and providing customer service directly at client locations. Main Responsibilities Drive a company vehicle to multiple destinations as part of daily sales routes. Engage with customers at each stop, answer questions, and promote Seprod products. Support sales operations on the road, ensuring orders and deliveries are handled efficiently. About Seprod Limited Seprod Limited is a well-established company serving customers across Jamaica. The VAN Sales Clerk plays a key role in connecting with clients and representing the company’s products in the field.

Join Our Team as a Receivables Support RepresentativePosition Type: Full-Time, Remote Working Hours: Aligns with U.S. Business HoursAt Pavago, we are seeking a dedicated Receivables Support Representative who will play a crucial role in safeguarding our revenue, managing aging accounts, and facilitating timely payment resolutions across our customer accounts.This is an active and engaging position, not just a passive support role.Your Key ResponsibilitiesTake charge of collections executionThoroughly investigate billing discrepanciesProactively follow up on payment statusesEnsure accuracy in our CRMImplement improvements in receivables processesIf you are committed to seeing issues through to resolution, this role is perfect for you!What You'll Be Responsible For1. Collections & Payment ExecutionConduct daily outbound collections via phone and emailPursue follow-ups until:Payment is securedOr a payment commitment is confirmedMinimize:Aging balancesDelinquency risksSpot opportunities to:Encourage customers to enroll in auto-payMaintain a disciplined follow-up schedule2. Receivables Case ManagementInvestigate billing issues and discrepanciesIdentify root causes rather than superficial fixesManage and resolve cases using SalesforceDocument each case with:A clear issue summaryInvestigation detailsFinal resolutionConfirm customer understanding before closing cases3. Billing Issue ResolutionDiagnose:Invoice errorsAccount setup issuesService/billing mismatchesCoordinate solutions with internal teamsPrevent future issues through thorough resolution4. Customer Communication & Follow-UpCommunicate clearly and confidently with customersBalance:Urgency (in collections)Empathy (for customer experience)Provide proactive updates on:Payment statusesBilling investigationsManage objections with professionalism5. Documentation & CRM IntegrityMaintain organized, accurate case records in SalesforceLog:CallsEmailsCommitmentsOutcomesEnsure documentation is always audit-ready6. Process Improvement & InsightsIdentify recurring issues in billing or collectionsPropose workflow and system improvementsShare insights in weekly team meetings

pavago is hiring a Sales Support Coordinator to join the team remotely from Jamaica. This role centers on supporting daily sales operations and helping the sales team stay organized and efficient. Role overview The Sales Support Coordinator will assist with day-to-day sales activities, maintain accurate records, and help manage schedules. Coordinating communication between the sales team and clients is a key part of this position. What you will do Support the sales team with administrative and operational tasks Help ensure clear and timely communication with clients Maintain records and documentation with strong attention to detail Assist in managing team schedules and appointments Requirements Strong organizational skills Attention to detail Ability to work effectively in a remote setting

Receivables Support Representative (Collections & Billing Resolution) – Remote | U.S. HoursPosition Type: Full-Time, Remote Working Hours: U.S. Business HoursAbout the RoleWe are seeking a proactive Receivables Support Representative who will take charge of collections, address billing discrepancies, and safeguard our revenue streams.This position demands a high level of execution — it's not just a support role.In this role, you will:Lead collections on overdue accountsThoroughly investigate and rectify billing discrepanciesKeep CRM records accurate and updatedEnsure steady cash flowIf you are determined to follow through until all issues are resolved — you will excel in this environment.Your ResponsibilitiesCollections & Payment Execution (Primary Focus)Carry out daily outbound collections via calls and emailsSecure:PaymentsPayment commitmentsMaintain a consistent follow-up routine until resolutionMinimize:Aging balancesDelinquency risksIdentify and promote auto-pay conversionsReceivables Case ManagementInvestigate billing issues arising from:CollectionsCustomer inquiriesInternal communicationsDetermine root causes (not just symptoms)Open, manage, and resolve cases using SalesforceEnsure each case includes:Issue descriptionInvestigation notesResolution detailsConfirm customer understanding before closing casesBilling Issue ResolutionResolve:Invoice discrepanciesAccount setup complicationsSystem errorsCoordinate with internal teams to ensure swift issue resolutionImplement root-cause fixes to prevent future occurrencesCustomer CommunicationCommunicate with clarity, confidence, and professionalismBalance:Urgency (for collections)Empathy (for customer experience)Provide proactive updates regarding:Billing concernsPayment statusesAddress objections and advance conversations effectivelyDocumentation & CRM AccuracyMaintain organized records within SalesforceDocument:CallsEmailsCommitmentsOutcomesEnsure that documentation is complete and ready for auditsProcess ImprovementIdentify recurring billing or collections issuesSuggest improvements to:WorkflowsSystems

Location: Kingston, St. Andrew Parish, Jamaica Start Date: July 2026 Duration: 6 months Language Requirement: English (Level 4-Advanced) Eligibility: Only Canadian Citizens and Permanent Residents of Canada may apply. Role overview The Organizational Development Specialist (Monitoring & Evaluation) will volunteer with the Private Sector Organization of Jamaica (PSOJ) to help strengthen monitoring and evaluation systems as well as governance frameworks. This role centers on developing tools and processes that allow PSOJ to track and communicate its impact, while also supporting transparent and effective governance. What you will do Design and roll out monitoring and evaluation tools to capture PSOJ’s impact at both detailed and broader levels. This includes preparing an M&E plan, tracking systems, results-based matrices, and reporting templates for stakeholders. Develop governance tools that promote sustainability and strategic direction. Carry out a comprehensive needs assessment of the PIOJ and help implement a governance strengthening plan with the Executive Director. Requirements Bachelor's degree in organizational management, business administration, or a related area. Experience Strong interpersonal skills, attention to detail, and solid problem-solving abilities. Ability to use independent judgment, with strong written and verbal communication skills. Substantial experience in strategic planning and organizational development. Demonstrated success working in teams, showing initiative and self-motivation. Experience delivering training sessions. Familiarity with operational plans, policies, business planning, and management. Why volunteer with Cuso International? This placement allows volunteers to apply their expertise while gaining practical experience in international development and organizational change. Cuso International (Cuso) is a Canadian-based international cooperation and development organization. Cuso works to expand social and economic opportunities for marginalized communities, focusing on empowerment and sustainable development through partnership and collaboration.