Position OverviewWe are on the lookout for a meticulous and process-oriented Remote Administrative Support Specialist who will play a pivotal role in assisting our General Contracting team with execution-focused tasks. This position involves managing subcontractor setups, document control, inbox and file organization, and ensuring CRM data accuracy to support business development and preconstruction efforts.This is a strictly administrative role that adheres to established procedures and checklists. All technical decisions, scope interpretations, estimating judgments, and contractual reviews will be handled by our internal General Contracting staff. The right candidate will be detail-focused, dependable, and able to work independently within clearly defined processes.Key ResponsibilitiesSubcontractor & Vendor Setup (BuilderTrend)Create and manage subcontractor and vendor profiles in BuilderTrend as needed.Dispatch standard qualification request emails for necessary documents including:Certificate of InsuranceW-9Invoice submission acknowledgmentExecuted subcontractor agreementVerify receipt of required documents (without reviewing or interpreting coverage or terms).Upload and organize qualification documents in BuilderTrend.Activate vendor records once all necessary items are completed.File all documents following established naming conventions and folder structures.Monitor expiration dates and send renewal requests for insurance and agreements.Update existing vendor records and resolve any backlog.Estimating & Preconstruction Inbox ManagementOversee estimating and preconstruction inboxes during designated hours.Save and file incoming estimates, quotes, and attachments to the correct project folders.Organize relevant email threads and attachments without modifying content.Maintain structured archives for project correspondence.Project Folder Management & Document ControlEnsure proper organization of prospect and preconstruction project folders.Consistently apply standard naming conventions and version control.Guarantee that new and revised documents are stored appropriately.Archive outdated or superseded files according to company standards.Close out and archive lost projects, including status updates in BuilderTrend.CRM Data Integrity (Pipedrive)Input and update project data in Pipedrive as directed by internal staff.Complete necessary project detail fields using only the provided information.Highlight missing, unclear, or incomplete data for follow-up (without making independent assumptions).General ExpectationsAdhere to written procedures and checklists.Demonstrate a proactive approach in fulfilling responsibilities.Maintain open communication with team members.

The Contracts Administrator will oversee the detailed management of all project-related contracts, primarily focusing on the main construction contract aligned with FIDIC or a comparable international standard. Key responsibilities encompass managing contractual communications, monitoring obligations and timelines, overseeing the change management process, and supporting the Senior Project Manager in assessing claims and variations.We seek a professional with extensive knowledge of construction contracts, outstanding organizational skills, and a proactive mindset to identify and mitigate commercial risks. Ideal candidates will have substantial experience in similar roles within large-scale construction projects, a solid grasp of contract law principles, and exceptional communication and documentation abilities.Responsibilities:1. Contract Management & Correspondence:Act as the central point for all contractual correspondence between the project team, main contractor, and other stakeholders.Maintain a thorough and updated register of all contractual notices, instructions, and formal letters, ensuring a complete and auditable project record.Draft, review, and send formal contractual correspondence on behalf of the Senior Project Manager, ensuring clarity and contractual integrity.Monitor all contractual deadlines and obligations for both client and contractor, providing timely reminders to the project team.2. Change Management & Variation Control:Manage the change management process from receipt of a potential change to finalizing a Variation Order.Log, oversee, and manage all contractor-submitted change proposals and requests, ensuring they are promptly reviewed by relevant technical and commercial teams.Assist the Senior Project Manager and Quantity Surveyors with the commercial evaluation of variations, ensuring all costs are justified and equitable.Prepare and issue formal Variation Instructions and Variation Orders per contractual agreements.3. Claims Administration & Risk Mitigation:Provide essential support in managing all contractor claims, including Extension of Time (EOT) claims and additional cost requests.Collaborate with the project team to compile necessary documentation, correspondence, and site records needed to analyze and respond to contractor claims.Maintain a detailed log of all potential claim events and risks, providing regular updates to the Senior Project Manager.Assist in drafting formal responses to claims, ensuring they are thorough, evidence-based, and strategically sound.

Join our dynamic team at Remote Raven as a Remote Administrative Assistant! In this role, you will provide essential administrative support, ensuring smooth operations while working from the comfort of your home. If you are organized, detail-oriented, and possess excellent communication skills, we want to hear from you!

Join our dynamic team at remote-raven, where we thrive at the intersection of live events, branding, and experiential delivery. We proudly collaborate with some of the most recognized brands and properties in the realms of sports, entertainment, and live experiences. Our expertise lies in delivering high-quality solutions through innovative branding and signage, custom fabrication, and seamless event execution for complex, high-profile projects.As a Sales Administrative Coordinator, you will play a crucial role in providing exceptional administrative and operational support to the AVP of Sales, while also assisting the broader sales function as required. You will manage high-volume communications, ensure accurate sales data maintenance, and facilitate the internal information flow, all aimed at allowing the sales team to concentrate on revenue-generating activities.This position demands strong organizational skills, meticulous attention to detail, and the capability to juggle multiple priorities in a fast-paced environment.

Position OverviewWe are looking for a dedicated and meticulous Accountant & Administrative Support Specialist to oversee daily accounting operations while providing essential administrative, HR, and construction coordination support. This versatile role is perfect for someone who thrives on managing financial records and ensuring smooth organizational operations.The ideal candidate will possess strong bookkeeping and accounting skills, be adept at handling administrative tasks, and exhibit accuracy in supporting construction coordination activities.Key ResponsibilitiesAccounting & Financial Operations Execute full-cycle bookkeeping tasks Accurately record and maintain financial transactions Oversee the general ledger Prepare financial statements including Income Statements and Balance Sheets Manage Accounts Payable and Receivable Conduct bank and credit card reconciliations Monitor budgets and assess variances Administer expense tracking and reporting Assist with tax preparation and compliance Support audit and financial review processes Prepare and oversee invoicingAdministrative Support Manage email correspondence Organize and maintain the company Dropbox file system Oversee calendars, reminders, and scheduling Provide support for general administrative tasks as neededBasic Human Resources Support Assist with new hire onboarding paperwork Track PTO and sick leave Process weekly payroll using ADP Maintain essential employee records and documentationConstruction & Project Coordination Establish and maintain project folders Assist with essential construction documentation Support job costing initiatives Manage and track insurance requests Aid in bid management and tracking

About the RoleJoin Remote Raven as an Operations and Administrative Support Specialist, where you will play a pivotal role in ensuring the seamless execution of our daily operational tasks. As a proactive virtual assistant, you will manage patient communications, scheduling, and operational workflows across various platforms, thus supporting our business's efficiency. We are seeking a self-motivated individual who excels in a dynamic virtual environment and takes pride in maintaining smooth operations behind the scenes. Ideal Candidate• Highly organized and detail-oriented with a strong sense of ownership.• Tech-savvy and quick to learn new platforms.• Proactive and solution-oriented, anticipating needs before they arise.• Excellent written and verbal communication skills.• Comfortable juggling multiple projects and priorities.• Able to work independently with minimal supervision.• Previous experience in virtual assistant, operations, or administrative roles. Key ResponsibilitiesOperational Ownership• Manage daily operational tasks effectively.• Oversee all communications in the company inbox, including emails and texts.• Ensure timely follow-up with patients and team members.• Support operational workflows, ensuring organizational efficiency. Patient Communication & Scheduling• Handle patient scheduling, confirmations, and rescheduling tasks.• Manage communication with patients through various platforms.• Confirm appointments and conduct follow-ups as necessary.• Address and resolve any scheduling conflicts.• Maintain accurate records of patient documentation and communications. Treatment Support & Payments• Assist in treatment planning workflows to enhance patient experiences.• Process payments and manage patient transactions effectively.• Ensure continuity between scheduling, treatment planning, and payment systems. Monday Board & Task Management• Oversee patient creation and ongoing record maintenance on Monday Board.• Ensure that tasks, workflows, and team updates are consistently managed.

Join our team as a Remote Nurse and make a difference in patient care from the comfort of your home!What We Provide: Complete remote work opportunity Competitive hourly wage: $5/hr Full-time position Weekly salary payouts We are in search of two passionate and detail-oriented Remote Nurses who possess experience in both clinical and non-clinical tasks, including patient documentation, chart preparation, and various administrative responsibilities. This position requires a strong ability to work independently and with precision in a remote environment.Key Clinical Responsibilities:New Patient Documentation/Chart Preparation for Obstructive Sleep Apnea (OSA) Complete the History of Present Illness (HPI) using our standard template Document summaries from previous sleep study reports Gather serial and device numbers for patients on PAP therapy for compliance tracking Ensure all pertinent providers are included in the charts (referring physician, primary care physician, psychiatrist, etc.) Include pharmacy information Provide education on OSA and home sleep testing (HST)/Polysomnography (PSG) Prepare Assessment and Plan (A&P) utilizing existing Athena shortcuts Initiate sleep study orders Draft outgoing letters Return Visit Documentation/Chart Preparation for OSA Copy and paste previous notes as necessary Document the latest HST/PSG results Summarize PAP settings and compliance data Record the chief complaint for the visit Summarize current sleep schedule and average total sleep time (TST) Update past medical history (PMH) Update the current medication list Set up return to office (RTO) visits Ensure all provider and pharmacy information is current Prepare referral letters Establish Durable Medical Equipment (DME) and Oral Appliance Therapy (OAT) orders Patient Case ManagementManage and document patient cases thoroughlyPrescription RefillsDocument the last fill date and the date of the last office visit for controlled prescriptionsNon-Clinical Responsibilities:Administrative Duties Prepare prior authorization appeal letters, Department of Transportation (DOT) and Federal Aviation Administration (FAA) compliance letters, and other required forms Review and organize clinical inbox communications, summarizing sleep study results from external facilities Handle prior authorizations for PSGs Process prior authorizations for medications Manage medication appeals Prepare for HST interpretations

Position OverviewWe are looking for a dynamic and experienced Practice Administrator / Director of Operations to lead and oversee our expanding two-location Sleep Medicine practice. This pivotal role is responsible for ensuring seamless daily operations, delivering an exceptional patient experience, enhancing financial performance, fostering staff development, and ensuring compliance at both locations.In this hands-on leadership position, you will manage both clinical and administrative teams, oversee operational frameworks, monitor key performance indicators, and spearhead continuous improvement initiatives. You will collaborate closely with the physician owner, who will support you in all practice aspects.About Our PracticeFounded in 2008, we are a premier provider of sleep medicine services. Our comprehensive care model ranges from initial consultations and testing to long-term management, all aimed at achieving optimal patient outcomes.We leverage cutting-edge technology to diagnose and manage a variety of sleep disorders. Our team consists of a physician owner, four nurse practitioners, and a dedicated administrative, clinical, and DME team committed to patient care.Core Responsibilities1) Practice Operations & Workflow ManagementOversee daily operations across both practice locations.Ensure efficient workflow, scheduling effectiveness, and optimal patient flow.Develop, implement, and evaluate operational policies and procedures.Ensure both locations are adequately staffed and functioning efficiently.Manage the procurement and maintenance of equipment and medical supplies.Supervise the DME (CPAP) department, its personnel, and operational effectiveness.2) Financial Management & PerformanceCraft and oversee the practice budget, including forecasting and reporting.Manage billing and coding operations to guarantee accuracy and compliance.Monitor accounts receivable and payable; enhance collections and minimize aging.Conduct regular financial reviews and present insights to the physician owner.Identify and implement strategies to boost profitability and reduce costs.3) Compliance, Risk & Regulatory OversightEnsure adherence to HIPAA, OSHA, CMS guidelines, and relevant regulations.Maintain privacy and security standards for patient information.Conduct regular audits and ensure compliance readiness for inspections.Implement safety protocols and ensure staff training on procedures.Identify risk areas and initiate corrective action plans.4) Patient Experience & Service ExcellenceUphold high standards of patient service and satisfaction.

About the Role:Join our dynamic team at remote-raven as a meticulous and highly organized Event Coordinator. This remote position is perfect for individuals who thrive in a fast-paced environment and possess a keen eye for detail. You will oversee and coordinate all facets of client events, ensuring flawless execution and outstanding deliverables. The ideal candidate is proactive, tech-savvy, and possesses exceptional communication skills. Collaboration with internal teams and clients is key to ensuring that all event-related tasks are executed efficiently and meet the highest standards.This is a fully remote role where you will be working during the night shift (EST) at a competitive rate of $6/hr.

Join Our Team as a Purchasing Agent!Location: Remote (Kenya)Job Type: Full-TimeAt Remote Raven, we pride ourselves on being a rapidly expanding provider of HVAC, Plumbing, and Electrical services. Our commitment to operational excellence, cost efficiency, and exceptional service delivery drives our success. As we continue to build a robust remote team to support our U.S. operations, we are seeking a meticulous Purchasing Agent to facilitate our daily procurement activities.Position OverviewThe Purchasing Agent will play a crucial role in supporting our daily purchasing operations, ensuring that materials, equipment, and supplies are ordered accurately and delivered punctually. This position collaborates closely with our U.S.-based operations teams and vendors to ensure seamless project execution.Key ResponsibilitiesGenerate and manage purchase orders for HVAC and electrical supplies.Engage with vendors to verify pricing, availability, and delivery schedules.Monitor orders and proactively follow up to guarantee timely deliveries.Communicate effectively with field teams regarding the status and updates of orders.Maintain precise records in ERP and purchasing systems.Assist in product sourcing and vendor price comparisons.Support inventory management and replenishment efforts.Address and resolve order discrepancies, delays, or supplier issues.Ensure adherence to company purchasing policies.Qualifications2–4 years of experience in purchasing, procurement, or administrative support.Experience with U.S.-based companies is highly preferred.Exceptional attention to detail and organizational abilities.Strong written and verbal English communication skills.Proficient in working with spreadsheets and ERP systems.Able to multitask and manage several orders concurrently.Preferred QualificationsBackground in HVAC, electrical, or construction industries.Familiarity with U.S. suppliers (e.g., Ferguson, Grainger, Winsupply).Experience in remote work environments.

Purchasing ManagerLocation: Remote (Kenya)Job Type: Full-TimeJoin our dynamic team at remote-raven, a rapidly expanding provider of HVAC and electrical services. We pride ourselves on operational excellence, cost efficiency, and exceptional service delivery. As we continue to grow our infrastructure to support our expanding operations, we are in search of a dedicated Purchasing Manager to enhance our procurement processes.Position OverviewThe Purchasing Manager will remotely oversee procurement activities, supporting our U.S.-based HVAC and electrical divisions. This pivotal role involves sourcing essential materials, fostering vendor relationships, and optimizing cost efficiencies while ensuring timely procurement and effective coordination with U.S. operations.Key ResponsibilitiesImplement purchasing strategies within HVAC and electrical divisions.Coordinate daily procurement tasks for U.S.-based operations.Manage supplier relationships concerning pricing, availability, and delivery schedules.Negotiate pricing, terms, and rebates with vendors and distributors.Monitor and manage purchase orders to guarantee timely fulfillment.Oversee inventory levels and collaborate with warehouse and field teams.Identify cost-saving opportunities and enhance purchasing efficiency.Maintain accurate purchasing data in ERP systems.Engage with U.S. teams across operations, finance, and leadership.Assist in standardizing purchasing processes across various locations.QualificationsA minimum of 5 years of experience in purchasing, procurement, or supply chain management.Experience working with U.S.-based companies or in remote roles is preferred.Strong negotiation skills and adept at managing vendor relationships.Familiarity with ERP systems and purchasing platforms.Proficient in Excel and data analysis.Excellent communication skills in English, both written and verbal.Highly organized with exceptional attention to detail.Preferred QualificationsExperience in the HVAC, electrical, construction, or service industries.Knowledge of U.S. suppliers (e.g., Ferguson, Winsupply, Grainger).

Join our dynamic team at remote-raven as a Zoho Account Manager, a pivotal role for a detail-oriented and client-focused professional skilled in Zoho CRM and its suite of applications. In this position, you will be the primary liaison for our clients, overseeing the discovery process, implementation, and ongoing optimization following project launch. Your expertise will be crucial in translating business requirements into effective system workflows, managing project execution within the Zoho environment, and fostering strong client relationships. The role is divided into Client-Facing Implementation & Project Management (60%) and Client Outreach & Relationship Management (40%). To excel in this position, you will need exceptional communication skills, strong task management capabilities, and the ability to design tailored solutions within the Zoho ecosystem.Key Responsibilities1. Client-Facing Implementation & Project Management (60%)● Facilitate client kickoff meetings to gather project requirements, identify CRM challenges, and present tailored Zoho solutions.● Convert client objectives into detailed project plans, workflows, and automation processes within Zoho CRM and related applications.● Utilize project management tools (e.g., Zoho Projects, Zoho Sprints) to assign tasks, ensuring timely completion and thorough documentation.● Design, test, and implement automation rules, blueprints, and custom functions using Deluge scripting.● Ensure data integrity and optimize reporting dashboards and pipelines within CRM.● Collaborate with internal teams and developers to guarantee the quality and coherence of all deliverables.● Create comprehensive task documentation, SOPs, and instructional videos to assist with client onboarding and internal transitions.2. Client Outreach & Relationship Management (40%)● Maintain ongoing communication with clients to ensure satisfaction, drive adoption, and identify upsell opportunities.● Conduct regular performance reviews and strategic discussions with clients to evaluate CRM ROI and feature usage.● Spot opportunities for expansion or optimization within client accounts (e.g., recommending additional Zoho apps or automation).● Aid in training delivery through live demonstrations, video tutorials, and customized help documentation for each client's needs.● Ensure prompt collection of feedback and resolution of support tickets or implementation updates.Skills & Qualifications● 2–4 years of experience in Zoho CRM administration, implementation, or account management.● Profound knowledge of the Zoho One ecosystem: CRM, Campaigns, Flow, Projects, Creator, Analytics, and Desk.● Proficient in Deluge scripting, webhooks, and basic API integrations.● Exceptional verbal and written communication skills, capable of simplifying technical solutions into business-friendly language.● Strong project management and client communication skills, adept at managing multiple tasks concurrently.

The Transition Support Specialist in Accounting and Administration plays a pivotal role in managing the community transition process, acting as the central point of contact for our organization and assisting with various accounting transition tasks.Your Key Responsibilities Include:Overseeing the execution of incoming management contracts with timely notifications to internal teams.Serving as the main liaison for either the previous management company (PMC) or the new management company (NMC), monitoring and communicating any outstanding items and necessary follow-ups.Importing trial balances, homeowner data, and accounts receivable balances; reconciling PMC cash; managing month-end closing processes; and transitioning responsibilities to the Community Accounting team.Requesting, receiving, organizing, and tracking all documentation related to transitions.Assigning specific tasks to internal teams involved in the transition process and tracking their progress for timely completion.Monitoring task deadlines to ensure all parties meet their assigned objectives.Providing regular summarized reports on the transition status for review by the Leadership Team.Developing and distributing standardized materials (e.g., welcome letters, checklists) to facilitate the transition process.Identifying opportunities for process improvements to enhance efficiency and the overall transition experience.Managing the transfer and enrollment of utilities on autopay.Overseeing and tracking subsidy billing distributions.Performing additional duties as required to support the transition process.

About the RoleJoin our dynamic team at Remote-Raven as a Sales Assistant. In this pivotal role, you will provide essential support to our sales team through effective coordination, communication, and preparation of sales quotes. We seek an individual who is not only a quick learner but also excels in a high-energy sales environment and possesses outstanding communication skills.Key ResponsibilitiesPromptly respond to emails from clients and internal sales team members with professionalism and efficiency.Assist the sales team by managing administrative and coordination tasks effectively.Participate in the preparation of sales quotes and proposals (training will be provided).Ensure accuracy in utilizing company systems and sales tools.Monitor requests, follow-ups, and next steps to facilitate deal flow.Maintain clear and proactive communication to drive the sales process forward.QualificationsExceptional written and verbal communication skills.Organized, meticulous, and responsive in a fast-paced setting.Ability to learn quickly and adapt to new systems and processes with ease.Strong critical thinking skills and the ability to prioritize tasks effectively.Comfortable working autonomously as well as collaboratively within a team environment.

As a Residential Office Associate, you will play a crucial role in ensuring exceptional customer interactions, contributing to our mission of delivering an 'Extraordinary Experience' to every client. This position is essential for coordinating and managing our production schedule effectively, aiming to optimize weekly revenue while reducing production times. You will collaborate closely with the Director of Operations, General Manager, and business owners, assisting with various administrative functions to enhance our operational efficiency.Reporting Structure: This position reports directly to the Director of Operations.Key Responsibilities:Professionally handle incoming calls and engage potential clients enthusiastically to schedule appointments.Act as the company representative, fostering relationships with suppliers, customers, applicants, and employees to strengthen our 'Brand of Certainty.'Provide outstanding service to both prospective and existing customers, ensuring their painting needs are surpassed.Work collaboratively with all team members to address their needs effectively.Ensure timely and professional completion of all assigned tasks.Develop a strong working relationship with the General Manager, Director of Operations, and Sales Associates to meet expectations for both employees and customers.Manage CRM entries and follow up with all new and existing leads.Coordinate scheduling of estimates with Sales Associates and manage appointments using Microsoft Suite and CRM tools.Conduct inbound and outbound calls, diligently following up on leads.Communicate project timelines to customers, providing necessary updates until project initiation.Review residential proposals for accuracy and consistency.Prepare all required 'handoffs' for residential projects to ensure successful execution.Schedule all residential jobs and maintain communication with staff, job site supervisors, and customers to ensure smooth operations.

Join Remote Raven as an Executive Assistant and become an integral part of our dynamic team! We are seeking a highly organized and proactive individual to support our executives in their daily operations. This role offers the opportunity to work from anywhere in Kenya while playing a key role in enhancing productivity and efficiency.As an Executive Assistant, you will manage schedules, coordinate meetings, and handle correspondence, ensuring seamless communication and organization. You will also assist in project management and help streamline processes for our executive team.

Position OverviewJoin our dynamic design-centric company as an Executive Assistant. We are looking for a meticulous, proactive, and organized individual to provide comprehensive support to our owner and streamline operations within our growing business.This multifaceted role encompasses executive assistance, business operations management, client communication, light marketing, and personal assistance. The ideal candidate is tech-savvy, reliable, and possesses a keen eye for detail while thriving in a fast-paced environment.Key ResponsibilitiesExecutive & Administrative SupportManage schedules, appointments, and reminders efficiently.Coordinate meetings and ensure timely follow-ups.Oversee email management, including:Filtering and removing spam.Flagging and prioritizing essential messages.Drafting and responding to emails as required.Perform general administrative tasks and maintain consistent follow-ups.Design Business Operations SupportFurniture, Fixtures & Equipment (FFE)Assist in sourcing FFE for various design projects.Track all FFE orders and delivery timelines using design studio software.Maintain organized logs of orders and vendor information.Provide clients with regular updates regarding order status and deliveries.Client Communication & Project SupportFacilitate client correspondence and project updates.Disseminate project updates and order tracking information.Support project organization and documentation within design systems.Social Media & Marketing SupportDevelop and manage a content calendar for social media.Engage with social media messages and comments promptly.Assist in editing videos and reels.Edit and organize before-and-after photos for social media posts.Help maintain brand consistency and visual storytelling.Personal & Lifestyle SupportConduct research and book travel arrangements (flights, hotels, transportation).Schedule personal appointments as needed.Assist with special projects, research, and other personal tasks.

Position OverviewJoin our dynamic team at remote-raven as a meticulous and highly organized Loan Officer Assistant. This vital role is designed to assist loan officers through the intricacies of the loan application and closing process. Your contributions will ensure precise documentation, prompt communication, and seamless coordination among borrowers, loan officers, and our internal processing teams.We are looking for a candidate with exceptional administrative and communication abilities, a solid grasp of the loan lifecycle, and the ability to thrive in a fast-paced, deadline-oriented environment, all while providing outstanding client service.Key ResponsibilitiesLoan Processing & File ManagementAssist loan officers in collecting, organizing, and evaluating client documentation for real estate financing.Ensure loan applications are complete and accurate before submission.Maintain meticulous and current loan files and client records.Monitor loan timelines and ensure all tasks adhere to critical deadlines.Prepare necessary documentation to facilitate smooth loan funding and closing.Client Communication & CoordinationEngage with clients to provide updates, respond to inquiries, and gather additional information as needed.Serve as a liaison between borrowers, loan officers, underwriters, and processors.Ensure professional, timely, and clear communication with borrowers and referral partners.Enhance borrower experiences through consistent follow-up and updates.Internal Collaboration & Workflow SupportCollaborate with underwriters and internal teams to guarantee timely loan processing.Proactively identify and resolve missing or incorrect information.Support loan officers in managing multiple loan files concurrently.Assist in scheduling appointments, meetings, and follow-ups.Reporting & Administrative SupportKeep accurate records of loan applications and communications.Generate reports detailing loan statuses and key performance metrics.Contribute to marketing initiatives that bolster lead generation and referral activities.Perform additional administrative tasks to enhance team productivity and operational efficiency.

Role OverviewThe Business Development Representative plays a pivotal role in fostering the initial phases of our revenue pipeline. This position is focused on the proactive capture, qualification, and development of leads related to construction projects. A key aspect of this role involves establishing robust relationships with developers, owners, and project stakeholders from the outset, thereby generating high-quality, sales-ready opportunities for our sales team.By leveraging construction intelligence, project data, and cold calling strategies, the Business Development Representative will contribute directly to the company's growth in the fitness and wellness sector.Key ResponsibilitiesManage the entire lead capture and development process through construction data platforms, organic searches, and inbound inquiries.Identify and qualify new construction projects that include planned fitness or wellness features.Conduct structured, value-oriented outreach to engage decision-makers early in the project development phase, as well as to those involved with existing fitness and wellness facilities, maximizing early influence and opportunity creation.Engage prospects through a consistent multi-touch follow-up strategy until they are primed for sales engagement.Effectively transition qualified leads to the sales team, providing comprehensive context, detailed notes, and warm introductions.Maintain accurate lead records, detailed activity logs, and current status updates in the CRM system.Work collaboratively with Sales and Operations teams to enhance lead quality and conversion rates.Success MetricsConsistently growing and well-qualified pipeline of opportunities.Timely response to new leads, ideally within 24 hours.High engagement levels through structured outreach and persistent follow-ups.Seamless transitions to the Sales team, including comprehensive project details and contact information.Clear visibility into all lead activities, statuses, and outcomes.