About the RoleJoin our dynamic team as a Go HighLevel Specialist at remote-raven, a company dedicated to harnessing the full potential of the Go HighLevel platform. We are looking for an expert who can expertly manage, optimize, and provide support for our CRM, automations, and funnels. If you have a strong technical background in Go HighLevel and a knack for creating visually appealing assets for campaigns, this role is for you.The perfect candidate will be process-oriented, detail-focused, and adept at troubleshooting issues while enhancing workflows and campaign results.Key ResponsibilitiesGo HighLevel ManagementConfigure and oversee the Go HighLevel CRM, including pipelines and contact records.Develop and refine automations, workflows, triggers, and campaigns.Set up and maintain funnels, landing pages, forms, calendars, and surveys.Manage email, SMS, and voicemail campaigns.Diagnose and resolve automation errors, issues with deliverability, and system conflicts.Ensure data integrity, tagging logic, and pipeline stages are properly maintained.Design & Creative SupportCreate and modify basic graphic assets for landing pages, emails, and funnels.Design simple visuals using tools such as Canva, Figma, or Adobe.Maintain brand consistency across all CRM assets.Optimization & ReportingMonitor the performance of campaigns and suggest improvements.Test workflows and user experiences for precision and efficiency.Document processes and generate SOPs for CRM utilization.

We are seeking a skilled Zoho Developer to join our fully remote team at remote-raven. This is an excellent opportunity for a tech-savvy individual who thrives in a self-directed environment and is adept at Zoho CRM development, web integrations, and automation. You will play a vital role in implementing, optimizing, and integrating Zoho tools to enhance our business operations and improve overall efficiency.Key Responsibilities:1. Zoho CRM Development & AutomationImplement, customize, and manage Zoho CRM modules, blueprints, and workflows.Utilize Deluge, JSON, and SQL to create custom functions and automate processes.Integrate Zoho with internal and external systems via APIs, Zoho Flow, and webhooks.2. CRM Strategy & Campaign ExecutionMaintain clean CRM data for effective segmentation and reporting.Design and execute campaigns in Zoho Campaigns, monitoring conversion rates and engagement metrics.Collaborate with sales and operations teams to enhance pipeline visibility and streamline automation workflows.3. Web Development & Systems IntegrationDevelop and maintain integrations between WordPress, web forms, and Zoho tools.Support responsive UI experiences and automate real-time lead flow.Troubleshoot and resolve frontend and backend data synchronization issues.

Join our innovative team at RWS as an AI Data Specialist, where you will play a pivotal role in enhancing AI-generated content in Oromo. Position Type: FreelanceLocation: RemoteWork Schedule: Part-time - Minimum 10 hours per week, with a flexible schedule allowing you to work at your convenience.Start Date: ImmediateDuration: To Be ConfirmedCompensation: Project rates dependent on the vendor’s location Contribute to the Future of AIAre you a student, a recent graduate, a stay-at-home parent, or a gig worker looking for flexible remote opportunities? Join us in shaping the development and safety of cutting-edge AI models! Your RoleIn this position, you will engage in a variety of data-centric tasks, which include:- Collecting, evaluating, and annotating data.- Conducting pairwise comparisons.- Executing counting tasks.- Tagging and labeling objects across various content formats, including audio, video, images, and collected data. What We Seek:- Native fluency in Oromo- Proficiency in English: Fluent or advanced English skills (B2–C2 levels)- Preferred AI & Data Skills: Experience in machine learning, data collection, preprocessing, evaluation, quality assurance, and annotation. What We Offer:- Flexible working hours- Opportunity for additional income- Prompt payment schedule- Ideal for students, part-time workers, or stay-at-home parents#LI-CAN17

Join RWS as a freelance AI Data Specialist focusing on enhancing AI-generated content in Amharic. This part-time, remote role offers flexibility in your work schedule, allowing you to contribute to the development and safety of AI models while earning extra income. Your responsibilities will include data collection, evaluation, annotation, and various tagging tasks across multiple content types such as audio, video, and images. Start immediately and make a meaningful impact in the AI landscape.

The Transition Support Specialist in Accounting and Administration plays a pivotal role in managing the community transition process, acting as the central point of contact for our organization and assisting with various accounting transition tasks.Your Key Responsibilities Include:Overseeing the execution of incoming management contracts with timely notifications to internal teams.Serving as the main liaison for either the previous management company (PMC) or the new management company (NMC), monitoring and communicating any outstanding items and necessary follow-ups.Importing trial balances, homeowner data, and accounts receivable balances; reconciling PMC cash; managing month-end closing processes; and transitioning responsibilities to the Community Accounting team.Requesting, receiving, organizing, and tracking all documentation related to transitions.Assigning specific tasks to internal teams involved in the transition process and tracking their progress for timely completion.Monitoring task deadlines to ensure all parties meet their assigned objectives.Providing regular summarized reports on the transition status for review by the Leadership Team.Developing and distributing standardized materials (e.g., welcome letters, checklists) to facilitate the transition process.Identifying opportunities for process improvements to enhance efficiency and the overall transition experience.Managing the transfer and enrollment of utilities on autopay.Overseeing and tracking subsidy billing distributions.Performing additional duties as required to support the transition process.

Your Role and ImpactEfficiently manage and process a substantial volume of invoices and payments, ensuring meticulous attention to detail.Collaborate with Community Accountants for the accurate and timely recording of invoices and checks across various entities.Actively identify and resolve discrepancies, driving Accounts Payable issues to conclusion.Maintain well-organized, audit-ready documentation, ensuring compliance with internal controls.Provide exceptional customer service to community managers and vendors in a professional manner.Engage in the continuous enhancement of Accounts Payable processes and workflows.

Position OverviewWe are on the lookout for a meticulous and process-oriented Remote Administrative Support Specialist who will play a pivotal role in assisting our General Contracting team with execution-focused tasks. This position involves managing subcontractor setups, document control, inbox and file organization, and ensuring CRM data accuracy to support business development and preconstruction efforts.This is a strictly administrative role that adheres to established procedures and checklists. All technical decisions, scope interpretations, estimating judgments, and contractual reviews will be handled by our internal General Contracting staff. The right candidate will be detail-focused, dependable, and able to work independently within clearly defined processes.Key ResponsibilitiesSubcontractor & Vendor Setup (BuilderTrend)Create and manage subcontractor and vendor profiles in BuilderTrend as needed.Dispatch standard qualification request emails for necessary documents including:Certificate of InsuranceW-9Invoice submission acknowledgmentExecuted subcontractor agreementVerify receipt of required documents (without reviewing or interpreting coverage or terms).Upload and organize qualification documents in BuilderTrend.Activate vendor records once all necessary items are completed.File all documents following established naming conventions and folder structures.Monitor expiration dates and send renewal requests for insurance and agreements.Update existing vendor records and resolve any backlog.Estimating & Preconstruction Inbox ManagementOversee estimating and preconstruction inboxes during designated hours.Save and file incoming estimates, quotes, and attachments to the correct project folders.Organize relevant email threads and attachments without modifying content.Maintain structured archives for project correspondence.Project Folder Management & Document ControlEnsure proper organization of prospect and preconstruction project folders.Consistently apply standard naming conventions and version control.Guarantee that new and revised documents are stored appropriately.Archive outdated or superseded files according to company standards.Close out and archive lost projects, including status updates in BuilderTrend.CRM Data Integrity (Pipedrive)Input and update project data in Pipedrive as directed by internal staff.Complete necessary project detail fields using only the provided information.Highlight missing, unclear, or incomplete data for follow-up (without making independent assumptions).General ExpectationsAdhere to written procedures and checklists.Demonstrate a proactive approach in fulfilling responsibilities.Maintain open communication with team members.

Position OverviewJoin our dynamic team at remote-raven as an HR Support Specialist. In this pivotal role, you will facilitate daily HR and People Team operations, ensuring that employee documentation is meticulously maintained, onboarding processes are efficiently executed, and that internal systems remain organized and compliant.The ideal candidate is proactive, detail-driven, and adept at navigating various systems and collaborating with multiple departments. This position is perfect for someone with HR administrative experience who thrives on documentation, organization, and ensuring seamless operations.Core ResponsibilitiesOnboarding & Employee DocumentationAssist in managing onboarding documentation processes, including tracking background verifications.Ensure the completeness and accuracy of employee onboarding records.Maintain and update the People Team Master Tracker with precision.People Team Administration & CommunicationOversee the People Team email inbox, manage document uploads, and direct items to the appropriate internal stakeholders.Communicate with the Talent Director regarding employee milestones, recognitions, and team updates.Manage employee access logins and permissions across various systems (e.g., Gusto, Google Workspace, Caseflow, EHR).Payroll, Benefits & Reporting SupportGenerate and distribute weekly overtime and payroll reports to administrators, ensuring timely follow-up.Assist in the benefits enrollment process and related reporting.Help maintain accurate payroll and benefits administration records.Employee Experience & EngagementManage the employee NPS score processes through monthly surveys.Compile and communicate survey feedback to managers and leadership teams.Monitor employee training needs and keep documentation updated.Training & Compliance SupportMaintain clinical oversight transcripts, training agendas, and compliance documentation according to internal standards.Support the documentation of processes and key workflows for the People Team.Office & Purchasing SupportCoordinate office purchasing activities, including supplies and vendor-related acquisitions.

Role Overview remote-raven seeks a Senior Denials Specialist to manage and resolve claim denials for healthcare providers. This fully remote role is open to candidates based in Kenya. What You Will Do Investigate and resolve denied insurance claims Communicate with healthcare providers, insurance companies, and internal teams to clarify claim details and resolve issues Work to improve claims processing accuracy and reimbursement outcomes Identify trends and suggest process improvements to reduce future denials What Matters Here Experience handling healthcare claim denials Strong communication and problem-solving skills Ability to work independently and collaborate with remote teams Attention to detail and a focus on accuracy Location This is a remote position for candidates located in Kenya.

Join our dynamic marketing agency, remote-raven, where we specialize in innovative, content-driven social media management and advertising. As we embark on an exciting transition from founder-led execution to scalable, systemized operations, we are seeking a talented Marketing Operations Specialist to play a pivotal role in this transformation.The ideal candidate will excel in two key areas: building the operational framework of our content systems and executing daily tasks with precision. This is not merely a virtual assistant role; we need a systems-builder who can transform processes from our founder's mind into documented, repeatable workflows.Your responsibilities will include:Light video editing for engaging social contentSocial media post management including scheduling, publishing, and monitoringAd campaign management covering setup, monitoring, and optimizationClient reporting with analytics and performance summariesSystems documentation for standard operating procedures, templates, and checklistsProcess optimization by identifying inefficiencies and proposing enhancementsWhat You'll Be Doing:Systems Building:Shadow and interview our founder, Mariah, to document existing workflowsDevelop comprehensive SOPs for tasks like editing, posting, ad management, and reportingCreate templates, checklists, and an organized file systemDesign a user-friendly knowledge base that facilitates process adherence and continuous improvementContent Execution:Edit short-form video content for platforms such as TikTok, Instagram Reels, and YouTube ShortsSchedule and publish social media posts across various platformsSet up and monitor ad campaigns across Meta and GoogleGenerate detailed weekly and monthly performance reports for clientsEngage with comments and messages as necessaryContinuous Improvement:Analyze and track the effectiveness of our processesPropose and implement process improvementsUpdate documentation as workflows evolveWho Thrives in This Role:We are looking for candidates who possess the following attributes: Systems thinker — You can identify patterns and bring order to chaos Self-directed — You independently tackle challenges and ask insightful questions Detail-oriented — You notice mistakes that others may overlook Process-driven — You enjoy creating checklists, templates, and workflows that can be repeated Execution-focused — You are both a strategist and an executor of tasksTechnical Skills:Proficiency in video editing tools (e.g., CapCut, Adobe Premiere, Final Cut Pro, etc.)

About the RoleWe are on the lookout for a results-oriented and execution-driven Digital Marketing Specialist to help enhance and expand our online presence through effective SEO, AEO (Answer Engine Optimization), and social media strategies. This is an excellent opportunity for someone eager to take charge of execution, refine current strategies, and progressively assume greater responsibilities as they advance in their career.In this role, you will collaborate closely with our Marketing Director, who has a well-defined strategy and is dedicated to training and mentoring the ideal candidate. While technical SEO efforts are supported by external partners, you will play a pivotal role in executing on-page SEO, optimizing content, leading AEO initiatives, and managing social media accounts with the freedom to suggest enhancements.A proactive mindset, curiosity, and a strong desire to learn are essential for success in this position.Key ResponsibilitiesSEO & AEO ExecutionImplement and enhance on-page SEO and content optimization initiatives.Expand upon existing keyword strategies and content clusters.Collaborate with outsourced technical SEO partners.Optimize content for AEO, including:Google Featured SnippetsAI-driven search experiencesVoice search and conversational searchChatGPT-style and AI answer resultsUtilize SEO tools such as Google Search Console, SEMrush, and Moz to monitor performance and identify opportunities.Assist in updating and optimizing existing content to boost rankings, engagement, and conversions.Content & OptimizationCreate and optimize new content as needed.Repurpose existing content across various channels.Ensure all content adheres to SEO and AEO best practices.Work closely with the Marketing Director to prioritize content and messaging.Social Media ManagementImplement social media strategies across Instagram, Facebook, LinkedIn, and YouTube.Oversee content creation, scheduling, and posting (currently utilizing Feedbird with openness to improvements).Enhance content quality and consistency across platforms.Track engagement and performance, and recommend optimizations.Provide strategic insights while primarily focusing on execution.Collaboration & GrowthPartner closely with the Marketing Director and internal stakeholders.Be open to feedback and training while progressively taking ownership of projects.

Join SGS as a Process Automation Expert, where you will play a vital role in enhancing our operational efficiency through innovative automation solutions. This full-time position is perfect for a mid-senior level professional eager to make a significant impact within our Shared Services Center. You will be responsible for designing, implementing, and optimizing automated processes, ensuring seamless integration with existing systems.

Join M-KOPA as our inaugural AI Operations Lead! In this pivotal role, you will spearhead a new team dedicated to designing, implementing, and scaling AI-driven automations and agents across our organization. This is a unique opportunity to shape the future of AI within M-KOPA, leveraging our proven technology to enhance operational efficiency and expand our impact.Your Contributions Will Make a DifferenceThe automations and AI agents you develop will directly enhance the workflow of over 2,300 employees worldwide. With a mission to empower more than 7 million customers to access over $2 billion in credit, your work will amplify our transformative efforts across Africa, making a meaningful difference in countless lives.Why This Role MattersMission-Driven Engineering: Your innovations will empower teams, enabling them to provide crucial financial services to Africa's Every Day Earners.Global Recognition: Join a company celebrated by TIME 100 as one of the world's most influential organizations and recognized by the Financial Times as Africa's fastest-growing company for four consecutive years (2022–2025).Scalability Challenges: Work with a diverse team of over 2,500 employees across various countries, including Kenya, Uganda, Nigeria, Ghana, South Africa, the UK, and Europe, all requiring intelligent solutions that truly make a difference.Environmental Impact: Be part of a carbon-negative organization that has successfully displaced over 2 million tonnes of emissions.Your ResponsibilitiesAs the AI Operations Lead, you will take charge of the AI Operations team from day one, overseeing project deliveries, expanding the function, and demonstrating its value. Your team will create automations and AI agents for internal usage and act as consultants to the Engineering department in integrating AI into customer-facing products. Join us in harnessing cutting-edge AI tools to facilitate digital and financial inclusion across Africa.

About the RoleJoin our dynamic team at Remote-Raven as a Sales Assistant. In this pivotal role, you will provide essential support to our sales team through effective coordination, communication, and preparation of sales quotes. We seek an individual who is not only a quick learner but also excels in a high-energy sales environment and possesses outstanding communication skills.Key ResponsibilitiesPromptly respond to emails from clients and internal sales team members with professionalism and efficiency.Assist the sales team by managing administrative and coordination tasks effectively.Participate in the preparation of sales quotes and proposals (training will be provided).Ensure accuracy in utilizing company systems and sales tools.Monitor requests, follow-ups, and next steps to facilitate deal flow.Maintain clear and proactive communication to drive the sales process forward.QualificationsExceptional written and verbal communication skills.Organized, meticulous, and responsive in a fast-paced setting.Ability to learn quickly and adapt to new systems and processes with ease.Strong critical thinking skills and the ability to prioritize tasks effectively.Comfortable working autonomously as well as collaboratively within a team environment.

Join our dynamic team at Remote Raven as a Remote Administrative Assistant! In this role, you will provide essential administrative support, ensuring smooth operations while working from the comfort of your home. If you are organized, detail-oriented, and possess excellent communication skills, we want to hear from you!

Join our team as a Remote Nurse and make a difference in patient care from the comfort of your home!What We Provide: Complete remote work opportunity Competitive hourly wage: $5/hr Full-time position Weekly salary payouts We are in search of two passionate and detail-oriented Remote Nurses who possess experience in both clinical and non-clinical tasks, including patient documentation, chart preparation, and various administrative responsibilities. This position requires a strong ability to work independently and with precision in a remote environment.Key Clinical Responsibilities:New Patient Documentation/Chart Preparation for Obstructive Sleep Apnea (OSA) Complete the History of Present Illness (HPI) using our standard template Document summaries from previous sleep study reports Gather serial and device numbers for patients on PAP therapy for compliance tracking Ensure all pertinent providers are included in the charts (referring physician, primary care physician, psychiatrist, etc.) Include pharmacy information Provide education on OSA and home sleep testing (HST)/Polysomnography (PSG) Prepare Assessment and Plan (A&P) utilizing existing Athena shortcuts Initiate sleep study orders Draft outgoing letters Return Visit Documentation/Chart Preparation for OSA Copy and paste previous notes as necessary Document the latest HST/PSG results Summarize PAP settings and compliance data Record the chief complaint for the visit Summarize current sleep schedule and average total sleep time (TST) Update past medical history (PMH) Update the current medication list Set up return to office (RTO) visits Ensure all provider and pharmacy information is current Prepare referral letters Establish Durable Medical Equipment (DME) and Oral Appliance Therapy (OAT) orders Patient Case ManagementManage and document patient cases thoroughlyPrescription RefillsDocument the last fill date and the date of the last office visit for controlled prescriptionsNon-Clinical Responsibilities:Administrative Duties Prepare prior authorization appeal letters, Department of Transportation (DOT) and Federal Aviation Administration (FAA) compliance letters, and other required forms Review and organize clinical inbox communications, summarizing sleep study results from external facilities Handle prior authorizations for PSGs Process prior authorizations for medications Manage medication appeals Prepare for HST interpretations

Join Remote Raven as an Executive Assistant and become an integral part of our dynamic team! We are seeking a highly organized and proactive individual to support our executives in their daily operations. This role offers the opportunity to work from anywhere in Kenya while playing a key role in enhancing productivity and efficiency.As an Executive Assistant, you will manage schedules, coordinate meetings, and handle correspondence, ensuring seamless communication and organization. You will also assist in project management and help streamline processes for our executive team.

About the Role:Join our dynamic team at remote-raven as a meticulous and highly organized Event Coordinator. This remote position is perfect for individuals who thrive in a fast-paced environment and possess a keen eye for detail. You will oversee and coordinate all facets of client events, ensuring flawless execution and outstanding deliverables. The ideal candidate is proactive, tech-savvy, and possesses exceptional communication skills. Collaboration with internal teams and clients is key to ensuring that all event-related tasks are executed efficiently and meet the highest standards.This is a fully remote role where you will be working during the night shift (EST) at a competitive rate of $6/hr.

Position OverviewJoin our dynamic design-centric company as an Executive Assistant. We are looking for a meticulous, proactive, and organized individual to provide comprehensive support to our owner and streamline operations within our growing business.This multifaceted role encompasses executive assistance, business operations management, client communication, light marketing, and personal assistance. The ideal candidate is tech-savvy, reliable, and possesses a keen eye for detail while thriving in a fast-paced environment.Key ResponsibilitiesExecutive & Administrative SupportManage schedules, appointments, and reminders efficiently.Coordinate meetings and ensure timely follow-ups.Oversee email management, including:Filtering and removing spam.Flagging and prioritizing essential messages.Drafting and responding to emails as required.Perform general administrative tasks and maintain consistent follow-ups.Design Business Operations SupportFurniture, Fixtures & Equipment (FFE)Assist in sourcing FFE for various design projects.Track all FFE orders and delivery timelines using design studio software.Maintain organized logs of orders and vendor information.Provide clients with regular updates regarding order status and deliveries.Client Communication & Project SupportFacilitate client correspondence and project updates.Disseminate project updates and order tracking information.Support project organization and documentation within design systems.Social Media & Marketing SupportDevelop and manage a content calendar for social media.Engage with social media messages and comments promptly.Assist in editing videos and reels.Edit and organize before-and-after photos for social media posts.Help maintain brand consistency and visual storytelling.Personal & Lifestyle SupportConduct research and book travel arrangements (flights, hotels, transportation).Schedule personal appointments as needed.Assist with special projects, research, and other personal tasks.