Join our dynamic team at Platacard as a Tilda Collection Specialist. This role is pivotal for ensuring the smooth operation of our collection processes. As a part of our Collection Operations department, you will be responsible for managing collections effectively and enhancing our operational efficiency. If you're detail-oriented and passionate about optimi…
Pavago is looking for a Collections Specialist to help manage and improve accounts receivable operations. This remote role is open to candidates based in Mexico. Role overview This position centers on following up with clients regarding outstanding invoices. The Collections Specialist works to maintain positive client relationships while ensuring payments arrive on schedule. Key responsibilities Contact clients to follow up on overdue invoices Support the accounts receivable process by tracking payment status Help maintain clear and professional communication with clients Location This is a remote position for candidates residing in Mexico.
Join Our TeamAbout StripeStripe is a leading financial infrastructure platform that empowers businesses of all sizes, from ambitious startups to global enterprises, to accept payments and unlock new growth opportunities. Our mission is to elevate the GDP of the internet, and we invite you to be part of this transformative journey. With a dynamic office in Mexico City, we are at the heart of reshaping the financial landscape, fostering a culture of collaboration, innovation, and excellence.At Stripe, we pride ourselves on creating an inclusive environment where every voice is valued. Our commitment to our customers is evident as we manage over a million support cases annually, helping users not only resolve issues but also achieve their goals.About the TeamOur dedicated team is focused on delivering seamless experiences for all Stripe users, whether they are independent businesses, startups, or large enterprises. We handle millions of transactions each year and strive for operational excellence by adopting a solution-oriented approach to support, enabling Stripe's growth while addressing our unique operational challenges.Your RoleAs a Collections Specialist for Stripe Capital, you will provide exceptional, empathetic, and strategic support to our merchants who may have missed payments. You will manage a collections queue, reaching out via phone, email, and SMS to assist overdue users. Your role will be crucial in fostering relationships and helping businesses thrive, all while contributing to our mission of enhancing the global economy.
Full-time|On-site|Santiago de Querétaro, Querétaro, Mexico
Join acensblue as a Collections Specialist in the Industrial Sector, where you will be responsible for managing and resolving outstanding debts while maintaining positive client relationships. Your expertise will contribute to the financial health of our organization, ensuring timely collections and adherence to company policies.
About UsSamsara (NYSE: IOT) is at the forefront of the Connected Operations™ Cloud, empowering organizations that rely on physical operations to leverage Internet of Things (IoT) data for actionable insights and operational improvement. We are dedicated to enhancing the safety, efficiency, and sustainability of the industries that drive our global economy, which encompasses over 40% of global GDP. Our focus spans critical sectors such as agriculture, construction, field services, transportation, and manufacturing, and we are passionate about facilitating their digital transformation on a large scale.At Samsara, you will play a pivotal role in shaping the future of physical operations while working alongside a dynamic team that is developing innovative product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a recently public company, we offer the autonomy and support needed to make a significant impact as we build for sustained success.Position Overview:We seek a proactive, driven, and seasoned Customer Success Specialist - CML/MM Collections to support our global small business clientele. In this role, you will oversee the accounts receivable processes for a diverse portfolio of monthly customers, acting as a crucial intermediary between Sales, customers, and internal teams to ensure effective communication regarding account statuses and prompt issue resolution.The ideal candidate possesses a strong accounts-centric mindset, exceptional attention to detail, and outstanding problem-solving capabilities. You thrive in fast-paced environments, adeptly managing multiple priorities while approaching collections with a customer-focused, solution-driven mentality that fosters both delinquency reduction and long-term customer loyalty.This role is fully remote, available for candidates based in Mexico.Ideal Candidates Should Apply If:You want to make an impact on essential industries: Every interaction you have can influence the timely delivery of goods, the safety of student transportation, or the swift restoration of power following disasters.You excel at problem-solving: Our ever-expanding challenges require innovative solutions, and you thrive when addressing and resolving them effectively.
About the CompanyTerry Soot Management Group (TSMG), founded in 2017 in Europe, specializes in data collection where automation falls short. We meticulously gather information through counting, photography, videography, speech recording, and area scanning, ensuring our clients have the precise details needed for informed decision-making. Our dedicated field data collection teams are strategically located across Europe and North America, ready to take on new challenges.Project ObjectiveThe project aims to conduct a field survey across stations in Mexico City to enhance mapping services.ResponsibilitiesData collectors will be assigned specific stations daily to visit. The operator will utilize a work device to scan key attributes at the station. We are looking for an energetic individual who enjoys exploring new locations.Project DurationThe project is anticipated to last a minimum of 3 months.Work ScheduleWork will be conducted Monday through Friday, comprising 8 hours per day, totaling 40 hours per week.
Full-time|On-site|Ciudad de México, Ciudad de México, Mexico
Join our dynamic team as a Collections Agent at Concord Servicing! We are looking for motivated individuals who are passionate about helping others manage their financial responsibilities. In this role, you will engage with clients to facilitate the collection of outstanding debts, ensuring a positive experience while adhering to company policies and regulations.
Join Banco Plata as we embark on an exciting journey of growth and innovation! Recently licensed as a bank, we are in a rapidly expanding phase, providing genuine opportunities for those eager to contribute to something significant.Be part of the financial revolution transforming Mexico! As a Collection Agent in Mexico City, you will offer tailored solutions to assist our clients in managing their credit.Turn your negotiation skills into impressive earnings!Main ResponsibilitiesRecover overdue accounts through friendly, empathetic, and effective communication.Ensure outstanding service levels and meet your individual targets.
Full-time|On-site|Mexico City, Mexico City, Mexico
Join the dynamic team at FlexAuto as a Credit Collection Agent in Mexico City. We are experiencing rapid growth and are thrilled to expand our team.About UsFlexAuto is transforming the car leasing industry by offering flexible ownership options that cater to modern consumer needs. Our mission is to enhance the car leasing experience, paving the way for future mobility solutions across Mexico, Greece, Italy, Cyprus, and beyond.Our TeamWe seek passionate, ambitious individuals who are eager to embark on an exciting career journey. If you are ready to contribute to one of Europe’s most promising start-ups, we want you on our team!Position OverviewAs a Credit Collection Agent, you will play a crucial role in maintaining strong client relationships while ensuring FlexAuto’s profitability through effective debt recovery. This position demands excellent analytical, communication, and negotiation skills, as you will be engaging with clients to facilitate the recovery of outstanding payments.Key ResponsibilitiesCommunicate with clients through phone and email to address billing discrepancies and ensure the timely collection of overdue payments.Send reminders for payments, follow up on outstanding invoices, and negotiate payment arrangements while fostering a positive customer experience.Investigate discrepancies in client accounts and resolve billing issues to ensure accurate payment records.Create financial statements and reports detailing accounts receivable status and outstanding payments.Monitor overdue accounts and escalate issues to management when necessary.QualificationsDemonstrated experience as an Accounts Receivable Clerk or Call Center Agent.Strong understanding of credit collection practices, basic accounting principles, and collection regulations.Proficient in negotiating payments and managing customer objections effectively.Excellent data entry skills with a strong affinity for numbers.Proficient in spreadsheet software.Fluent in English and skilled in MS Office; familiarity with ERP and CRM systems is advantageous.A high degree of accuracy and attention to detail is essential.BenefitsOpportunity to be part of one of the fastest-growing leasing companies in Europe and contribute to its exciting global expansion.A vibrant work environment that emphasizes respect, fairness, and team collaboration.
Join Our Team as a Mapping Data Collection DriverAre you a dependable and safety-conscious driver looking for an exciting opportunity? Terry Soot Management Group (TSMG) is actively seeking professional drivers to join our innovative data collection project. Since our inception in 2017, we've been committed to gathering essential field data where automation falls short. Our dedicated teams are equipped with specialized vehicles and mapping technology, collecting high-quality street-level data to empower informed decision-making.Role OverviewAs a Mapping Data Collection Driver, you will operate client-provided vehicles outfitted with advanced mapping equipment. Your mission will be to gather critical data across designated zones, ensuring precision and quality in every task. This position requires strong driving skills, technical aptitude, and a proactive approach to independently manage responsibilities while collaborating closely with field coordinators.Please note: This role involves travel and may require extended assignments away from home, often based in hotels.
Plata is a pioneering technology and digital financial services company aiming to become the primary financial relationship for Mexican consumers, enriching their financial lives through inclusion, simplicity, convenience, trust, and security.Plata was established in 2022 by executives who have created some of the world’s most innovative and successful digital banking ventures.Plata is a high-tech financial platform that is transforming the way Mexicans interact with money.Our mission is to simplify the financial experience, making it more accessible, user-friendly, and reliable for everyone.Position ObjectiveProvide comprehensive support to the collections area through the generation of reports, analysis of operational data, and administrative support, aimed at enhancing visibility of key indicators, facilitating decision-making, and ensuring the team meets its targets.Responsibilities:Prepare daily, weekly, and monthly reports on operational performance and collection KPIs.Maintain and control internal databases.Assist in managing attendance, incidents, and productivity per agent.Consolidate information for executive presentations and internal committees.Automate recurring administrative tasks.Participate in internal audits or operational reviews as required.
Join our innovative Collections team at Platacard as a Data Analyst, where you'll play a crucial role in enhancing collection performance through data-driven insights. In this dynamic position, your primary focus will be on research and data exploration, identifying new avenues to boost recovery rates, streamline customer communication, and enhance collection efficiency. You'll engage with extensive datasets, experiment with new analytical techniques, and collaborate closely with our collections, product, and data teams to transform insights into practical solutions.Key Challenges You Will Tackle:Conduct in-depth analytical research (R&D) to uncover opportunities for collection performance enhancement.Analyze customer, payment, and operational data to reveal valuable patterns and insights.Formulate hypotheses and validate them through comprehensive data analysis.Identify behavioral signals that can refine collection strategies.Execute detailed analyses to support both operational and strategic decision-making.Develop dashboards and analytical tools to track essential collection metrics.Collaborate closely with collections operations, product teams, and data analysts.Present findings and recommendations to stakeholders effectively.
Full-time|On-site|Naucalpan de Juárez, Estado de México, Mexico
As a Credit and Collections Analyst at Vinmar International Ltd., you will play a pivotal role in managing and optimizing our credit and collections processes. Your expertise will help maintain the financial health of the organization while fostering strong relationships with our clients.
Join our dynamic team as a Retail Data Collection Associate! In this role, you will be responsible for gathering essential data from retail environments, assisting in the enhancement of our clients' business strategies. Perfect for individuals who thrive on flexibility and enjoy engaging with various retail settings.
With over 25 years of experience and millions of diners, OpenTable, a subsidiary of Booking Holdings, Inc. (NASDAQ: BKNG), stands as a premier leader in the restaurant industry. Our cutting-edge technology empowers restaurant partners to focus on their teams, guests, and overall profitability while enabling diners to discover and reserve the perfect dining experience for any occasion. At OpenTable, each employee contributes significantly to our mission and culture of hospitality, which revolves around caring for others. Join our global team, which encompasses a portfolio of metasearch brands, and make a tangible impact. We are currently looking for a meticulous and customer-oriented Billing Support Specialist to become part of our Customer Support team. This pivotal role is essential for maintaining billing accuracy, resolving customer inquiries, supporting revenue operations, and managing collections activities. It is an excellent opportunity for a driven professional eager to grow within a vibrant team while honing expertise in billing operations, collections, and customer account management. The ideal candidate will possess a strong financial background, outstanding customer service skills, and the ability to excel in a fast-paced, goal-oriented environment.
Join our dynamic team at Platacard as a Product Manager specializing in Collections. In this pivotal role, you will drive the development and execution of innovative product strategies that enhance user experience and drive business growth. Your expertise in product management will enable you to collaborate closely with cross-functional teams, ensuring that our collection solutions meet the evolving needs of our clients.
Full-time|MXN 30K/yr - MXN 35K/yr|On-site|Mexico City, Mexico City, Mexico
Join Concord Servicing, a premier financial services organization, as a Commercial Workout Specialist. In this pivotal role, you will assist in recovering overdue loan payments, engage with customers to devise effective payment strategies, and protect the financial integrity of our organization. Our comprehensive loan servicing solutions are designed to be compliant, adaptable, and scalable, meeting the needs of loan originators and capital providers while ensuring an optimal experience for our clients.The Commercial Workout Specialist is essential to maintaining the financial stability of our company. We seek a candidate who is well-versed in collections processes and regulations.Key Responsibilities:Proactively contact customers to resolve overdue accounts through full payments, settlements, or structured repayment plans.Utilize effective collection and negotiation techniques while adhering to FDCPA, state regulations, and company policies.Conduct skip tracing, asset research, collateral evaluations, and comprehensive account investigations.Make informed decisions regarding repossession and manage referrals for litigation, bankruptcy, or uncollectible accounts.Support legal proceedings by preparing necessary documentation, coordinating information, and negotiating settlements.Maintain precise and comprehensive account documentation in our record-keeping system.Provide prompt updates and reporting to management and clients.Handle incoming calls and represent the company with professionalism.Perform additional tasks as assigned.
Join our vibrant team at Auberge Resorts Collection as a Hostess! We are seeking an enthusiastic and personable individual to create memorable dining experiences for our guests. As the first point of contact, you will welcome guests, manage reservations, and ensure that our dining environment is warm and inviting.The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to thrive in a fast-paced environment. If you are passionate about providing exceptional service and enjoy working in the hospitality industry, we want to hear from you!
Join our talented team as a Costurera at Auberge Resorts Collection, where we celebrate the art of hospitality. In this full-time role, you will play a vital part in our operations, ensuring that our guests experience the luxury and comfort that defines our brand.
Join Auberge Resorts Collection as a Luxury Standards Specialist in the Rooms Division and play a pivotal role in enhancing our guests' experiences. In this full-time position, you will embody our commitment to excellence by ensuring that our luxury standards are consistently met across all guest interactions. Your keen attention to detail and dedication will help us create unforgettable moments for our guests.
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Join our dynamic team at Platacard as a Tilda Collection Specialist. This role is pivotal for ensuring the smooth operation of our collection processes. As a part of our Collection Operations department, you will be responsible for managing collections effectively and enhancing our operational efficiency. If you're detail-oriented and passionate about optimizing collections, we want to hear from you!