Join our innovative team as an AI Automation Specialist, working remotely from the Philippines. In this role, you'll have the opportunity to design, develop, and maintain automated workflows tailored to various client projects.Utilizing cutting-edge platforms such as Make.com and Zapier, along with no-code and low-code tools, you will create efficient systems that enhance productivity. While this position is not client-facing, it offers a stimulating environment for analytical thinkers who excel at solving complex problems.Key ResponsibilitiesDevelop, test, and optimize automation workflows using Make.com, Zapier, and other related tools.Integrate various applications, APIs, and data sources to improve operational efficiency.Diagnose and resolve automation-related issues to ensure uninterrupted workflows.Collaborate with internal teams to define, prioritize, and execute automation initiatives.Create comprehensive documentation and standard operating procedures for recurring tasks.Stay abreast of new AI tools and methodologies to continuously enhance automation processes.

Position: AI Automation & Internal Systems Engineer (GPT / RAG Systems)Location: Remote (Philippines)Type: Full-Time (Initial 3–6 Month Engagement, with Potential for Long-Term Opportunity)Working Hours: Must overlap with Pacific Daylight Time (at least 4–6 hours)Compensation: Salary to Be DiscussedAbout UsAt Winning Assistants, we empower healthcare professionals and organizations by integrating highly skilled, HIPAA-compliant virtual assistants into their workflow. As we expand, we're committed to developing AI-driven internal systems that enhance operational efficiency, boost client satisfaction, and minimize repetitive tasks.Role OverviewThis is not your conventional developer role. We seek an innovative thinker who excels at system design, automation of workflows, and the application of AI in practical business environments. Your primary objective will be to create a comprehensive AI-driven “Company Brain” that facilitates immediate access to knowledge, previous solutions, and standard operating procedures (SOPs). Furthermore, we view AI as a strategic avenue for future growth, and we welcome your insights on potential AI-powered services we could offer to our clients.Engagement DetailsThis position begins with a 3 to 6-month contract focused on the development and implementation of essential AI systems. Based on your performance and the evolving needs of the company, there is a strong possibility of:Transitioning to a full-time role, orBecoming an ongoing AI consultant or strategic partner as we explore new AI-driven offerings.Your ResponsibilitiesDevelop an internal AI assistant utilizing company data (issues, SOPs, client inquiries, documentation).Extract and organize data from platforms like Monday.com, Google Drive, Slack, and Front.Implement Retrieval Augmented Generation (RAG) systems to ensure company knowledge is easily searchable and actionable.Create automations that streamline operations across departments (Client Success, Operations, Sales).Establish and refine workflows within tools like GoHighLevel (CRM), including automations for leads, follow-ups, and internal processes.Continuously enhance internal workflows using AI technologies.Identify operational bottlenecks and proactively recommend AI-driven solutions.Provide strategic insights on potential AI-based products and services for client offerings.Example Project OwnershipYou will manage the documentation of all internal issues logged in Monday.com, alongside their resolutions. You will develop a system where:A team member can inquire: “How do we address this type of issue?”

About UsRemote Raven is an innovative offshoring agency dedicated to connecting businesses with top-tier remote talent from across the globe. As we expand our reach, we are focused on leveraging cutting-edge AI technologies to enhance our internal processes, elevate client experiences, and unlock new capabilities across our diverse departments.We are on the lookout for a skilled AI Specialist who possesses the ability to assess, implement, and optimize AI-driven workflows. This includes everything from automation and process refinement to comprehensive training and support throughout our organization.Role OverviewThe selected AI Specialist will spearhead initiatives aimed at integrating AI tools into various facets of our operations, including recruitment, training, marketing, and client services. Your role will involve identifying opportunities for enhancing efficiency through AI, testing new tools, training team members, and developing internal best practices.This strategic, hands-on role demands a blend of technical expertise, research acumen, implementation skills, and cross-functional collaboration.Key Responsibilities Identify and assess AI tools and platforms (e.g., ChatGPT, Zapier, Make.com, Notion AI, Midjourney, Copy.ai) to enhance business processes. Create and document AI-enhanced workflows for recruitment, lead generation, onboarding, task management, content creation, and reporting. Develop custom automations or prompt-based solutions to minimize manual tasks. Work collaboratively with leadership and department heads to implement AI across teams. Provide training for staff on prompt engineering, AI best practices, and tool usage. Stay abreast of emerging AI trends and recommend tools that align with business objectives. Assess the impact of AI implementations on operational efficiency and effectiveness.

About UsAt Eyt, we are on a mission to transform consumer credit by leveraging innovative technology to significantly lower capital costs. Our flagship product is the most affordable credit card globally, secured by home equity. Through a suite of patented technologies, we have streamlined a process that traditionally takes 4-6 weeks and costs thousands of dollars into just 15 minutes at no cost to the consumer.Who We AreOur team is composed of seasoned professionals from top-tier technology and finance companies, including Square, Microsoft, Facebook, Discover, and Goldman Sachs. Backed by over $250MM in equity funding from leading investors such as Founders Fund, Khosla Ventures, and Sequoia Capital, we are committed to creating impactful financial solutions.We pride ourselves on our expertise in developing:Innovative financial products (e.g., Square/CashApp, early CapitalOne credit cards)Consumer-oriented technologies (e.g., Internet.org, Xbox)Robust technology infrastructure (e.g., Visual Studio, Windows & Azure, C++ & C# language design)Advanced computational research (e.g., NASA’s JPL)We are passionate about tackling significant challenges with hard work and dedication, believing that reducing the cost of capital for consumers can create a lasting positive impact on lives.Role OverviewAs an AI Automation Specialist, you will serve as a pivotal link between our financial operations and advanced AI technologies. Your primary duties will involve designing, building, and maintaining high-performance “agentic” workflows utilizing n8n as the primary orchestration engine, alongside Google Gemini for enhanced reasoning, document processing, and natural language tasks. Your contributions will directly influence our operational efficiency by automating critical processes such as fraud detection, compliance monitoring, and customer research.Key ResponsibilitiesDesign and implement complex, multi-step automations in n8n, integrating with our internal financial databases, CRMs (Salesforce/HubSpot), and banking APIs.Collaborate with cross-functional teams to identify automation opportunities and enhance operational workflows.Continuously monitor and optimize existing workflows for performance and reliability.Stay abreast of industry trends and emerging technologies to advance our automation capabilities.

Careers Activate Talent seeks an AI Automation Specialist/Engineer to advance operational efficiency through automation. This is a fully remote role for candidates based in the Philippines. Role overview This position centers on using artificial intelligence to improve business processes. The AI Automation Specialist/Engineer will work on projects that require technical expertise in automation and a drive to deliver practical results. What you will do Use AI technologies to streamline business operations and increase productivity Implement solutions that optimize workflows across different projects Apply technical skills to support innovation and achieve measurable improvements Requirements Hands-on experience with AI automation tools and related technologies Strong problem-solving abilities with a focus on process improvement Ability to work effectively in a remote setup and collaborate with distributed teams

Role overview Hunt ST seeks an AI Automation Specialist to create and enhance automation solutions with advanced technology. This is a remote role available to candidates living in the Philippines. What you will do Design and implement automation processes powered by artificial intelligence Refine existing solutions to improve efficiency and reliability Collaborate with teams to streamline workflows and contribute to operational improvements Location This position is fully remote and open to applicants based in the Philippines.

Job Title: AI Voice Agent Developer / Manager Work Setup: Remote Schedule: Monday – Thursday, 9:00 AM – 5:00 PM (UK Time)About the Role:We are seeking an innovative and experienced AI Voice Agent Developer / Manager to lead the management and enhancement of our AI calling system. The successful candidate will engage with AI voice agents, orchestrate call campaigns, and maintain the software framework supporting the platform. Our technology stack includes n8n for automation and ElevenLabs for voice capabilities, thus familiarity with these tools is essential.This multifaceted position merges technical development, AI agent oversight, and campaign management, making it ideal for individuals proficient in both software systems and sales-oriented voice automation.Core Responsibilities:Oversee and refine AI voice calling agents.Develop, implement, and track AI calling campaigns.Utilize n8n automation workflows and ElevenLabs voice AI.Set up and sustain voice agent configurations and call sequences.Analyze and enhance AI call performance and dialogue quality.Resolve technical challenges within the voice agent infrastructure.Evaluate agent calls and campaign results.Collaborate with team members to refine automation and calling strategies.Qualifications:Proven experience with AI voice agents or voice automation platforms.Familiarity with n8n or comparable automation tools.Experience with ElevenLabs or other AI voice technologies.Basic understanding of software development or automation principles.Knowledge of sales processes and outbound calling campaigns.Adept at managing and optimizing AI-driven telephony systems.Excellent communication skills with a clear UK English accent.Strong problem-solving capabilities and the ability to work autonomously.Preferred Qualifications:Experience in building or overseeing AI call agents.Understanding of API integrations and workflow automation.Background in AI voice technology, conversational AI, or call automation systems.

About UsAt assist-world, we are a leading corporate video production agency dedicated to collaborating with software and tech companies across the United States. Our operations are streamlined through robust systems, where every meeting is recorded, and automation extracts key action items that are seamlessly integrated into ClickUp. We believe that the human touch—characterized by ownership, discernment, clarity, empathy, and proactive follow-through—is essential in the realm of automation.In this role, you will either watch meeting recordings or participate live, distilling the essence of discussions into actionable tasks, and ensuring projects are executed flawlessly. Your efforts will keep clients, contractors, and internal teams aligned throughout the project lifecycle. You will collaborate closely with the founder, managing internal operations and engaging in light client communication.

Role Overview Hunt-St is hiring a Systems and Automation Operator to help keep our automated systems running smoothly. This remote role is based in Metro Manila, Philippines. What You Will Do Monitor automated systems to maintain reliable performance Troubleshoot technical issues as they arise Recommend and implement improvements to operational workflows Location This position is remote, open to candidates based in Metro Manila, Philippines.

About MySigridAt MySigrid, we are dedicated to enhancing productivity for busy professionals by providing exceptional executive support that merges top-tier human assistance with cutting-edge intelligent systems. As we transition from a smart task management console to an AI-native platform, we are integrating advanced technologies such as large language models (LLMs), agentic workflows, and intelligent automation. If you've ever imagined, "I could create something superior using GPT over a weekend," then this is your opportunity.The OpportunityWe are looking for a talented AI Agent Engineer to conceptualize, develop, and implement intelligent AI agents that automate workflows, boost productivity, and enhance user experiences across our platforms. The ideal candidate will possess a deep understanding of AI models, prompt engineering, API integrations, and workflow automation. We value a blend of strong technical skills with creativity and curiosity, enabling you to utilize tools like OpenAI, Anthropic, or similar LLMs to create transformative solutions.Key Responsibilities:Design and Build AI Agents: Develop, train, and deploy tailored AI agents to automate business processes, manage conversations, and execute multi-step workflows.Integrate APIs and Tools: Seamlessly connect AI systems with third-party applications (e.g., Slack, Make.com, Airtable, Google Workspace, CRMs) to facilitate dynamic automation.Workflow Automation: Create and enhance comprehensive AI-driven automations for both internal and client-centric use cases.Prompt Engineering: Design, test, and refine sophisticated prompts and system instructions to ensure optimal performance of LLMs.Model Customization: Fine-tune or adapt pre-trained language models to meet specific business requirements.Testing & Evaluation: Assess agent performance, accuracy, and response quality; implement enhancements based on feedback and data insights.Documentation: Produce and maintain thorough technical documentation for AI workflows, processes, and model configurations.Collaboration: Partner closely with developers, product teams, and operations to pinpoint AI opportunities and design practical, scalable solutions.Data Privacy & Ethics: Ensure AI systems adhere to data security, privacy, and ethical use regulations.

Position Title: Automations Specialist (LLM + Workflow Integrations)Location: Remote (EST hours preferred; global client base)Employment Type: Part-Time / Project-Based (20 hours per week)Position OverviewWe are in search of a talented Automations Specialist who possesses a strong background in developing AI and LLM-driven workflows. The successful candidate will demonstrate proficiency in automation tools such as Make.com, Lindy, Gumloop, and Zapier, utilizing these technologies to enhance marketing operations, streamline content production, and perform competitive analysis.This role is perfect for a hands-on builder who enjoys connecting systems, minimizing manual tasks, and establishing scalable, repeatable processes.Key ResponsibilitiesAutomation & Workflow Development Create and implement automated workflows leveraging Make.com, Lindy, Gumloop, and similar platforms. Develop and oversee LLM-driven processes for generating, tracking, and organizing marketing content. Integrate various tools to produce and manage brand identity kits, content calendars, and posts. Marketing Ops Automation Automate account monitoring, logs, and reporting. Facilitate SEO-focused initiatives via competitor research automation. Establish systems to centralize data and insights for informed decision-making. Cross-Team Collaboration Collaborate closely with marketing and client delivery teams to identify automation opportunities. Train team members on new automations and document processes for scalability. RequirementsQualifications Minimum of 3 years of experience in workflow automation, marketing operations, or related technical roles. Hands-on experience with automation tools like Make.com, Lindy, Gumloop, Zapier, or equivalent. Solid understanding of LLMs and generative AI workflows. Proven experience in building automations for content, marketing, and SEO functions. Analytical mindset; comfortable with data, logs, and competitive research. Availability to work 20 hours per week, primarily during EST hours, with flexibility for global clients.

Join Our Team as a No-Code Automation Specialist (GoHighLevel, Zapier, n8n, + AI) — Remote (Contractor)We are seeking a talented No-Code Automation Specialist to be part of our dynamic team. This is a remote contractor position, with opportunities available for candidates from various regions including the Philippines, Vietnam, Indonesia, Latin America, Eastern Europe, and Africa, provided they have strong English skills.Who We AreAt humanintelligence, we are dedicated to building advanced AI-powered systems that enhance our products and brands. Our focus is on automating essential workflows across various domains including operations, marketing, clinical pathways, and analytics. We strive for excellence and expect our automations to be robust, production-ready, and supported by comprehensive monitoring and rollback strategies.Who You AreYou are a passionate no-code automation specialist with extensive experience in GoHighLevel, Zapier, or n8n. Your expertise lies in creating reliable, monitored automation flows, incorporating error handling, logging, retries, and idempotency, while providing detailed documentation and runbooks.Your Responsibilities• Lead the entire process from discovery, design, to build and monitor mission-critical automations across CRM, messaging, payments, and analytics.• Develop production-grade flows that include webhooks, retries, queues, structured logging, alerts, and rollback plans.• Maintain data integrity, ensuring the protection of PII/PHI, manage secrets, and enforce permissions.• Provide monitoring dashboards, runbooks, and versioned documentation for seamless handover.Application Process• Submit two screenshots showcasing your most complex automation flows along with a 2-minute Loom video that explains your approach to retries, idempotency, and monitoring.• Schedule a 16-minute prescreen AI one-way video interview.• Complete a role-related test task.• Fill out a third-party personality profile.• If selected, expect an interview with the hiring manager within 24-48 hours and potential same-day offers for top candidates.QualificationsEssential Skills• Demonstrated experience in building complex automations using GoHighLevel and either Zapier or n8n, including API/webhook integrations.• Strong skills in error handling, logging, retries/idempotency, and monitoring.• Excellent documentation skills with the ability to present flows effectively (screenshots + a 2-minute Loom video preferred).Preferred Skills• Basic knowledge of JavaScript/Python for glue logic; familiarity with Stripe and LLM tool integrations.• Experience in clinical or regulated data workflows.Compensation• Base fee: USD$1,000 - $1,500 per month, depending on scope and SLAs.• Performance incentive: USD$500 per month for exceeding KPIs.

As an Operations Specialist at CrewBloom, you'll utilize your advanced technical skills to enhance internal processes and deliver cutting-edge solutions within our Operations Department. This pivotal role merges programming proficiency with expertise in AI and machine learning, aimed at driving operational efficiency, automating workflows, and supporting data-driven decision-making.Key Responsibilities:Design, implement, and sustain programming solutions that refine operational processes.Utilize AI and Machine Learning principles to address business challenges including process automation, data analysis, and workflow enhancement.Engage with cross-functional teams to grasp technical requirements and provide robust, scalable software solutions.Oversee and upgrade existing operational systems, tools, and software to maintain reliability and efficiency.Examine operational data and performance metrics to pinpoint areas for technical enhancement.Document solutions, processes, and technical procedures to facilitate team knowledge sharing.

Are you the steady, composed leader in a bustling service desk environment? Can you effectively manage people, priorities, customers, and those occasional crises without losing your cool? If so, we want you to join our team!The Role in BriefAs a Senior Support Manager, you will oversee a dedicated team within our Service Desk located in Manila. Your leadership will guide Support Technicians and Client Subject Matter Experts (SMEs) as they assist multiple mid-market clients in a managed services setting. This role prioritizes not just technical outcomes but also exceptional service quality and client experience.Your ResponsibilitiesYou will be responsible for the entire ticket management process, ensuring accountability for flow, quality, prioritization, escalations, and outcomes within your team. While you will coach your team to enhance service standards, you will remain engaged with ticket management to identify issues early, guide decisions, and intervene when necessary. Your goal is simple: ensure that customers feel genuinely supported rather than lost in a queue.At First Focus, our motto is “Wow the Customer”; it’s the standard we uphold.About First FocusFirst Focus is Australia’s premier mid-market Managed Services Provider, recognized as #1 by Cloudtango for eight consecutive years. With over 15 years of steady growth, our team has expanded to more than 300 staff across Australia, New Zealand, the Philippines, South Africa, and Ireland.We are a stable and focused organization, meticulously selecting our clients and investing significantly in our employees while avoiding chaos for the sake of growth. Our leadership team is experienced, present, and truly supportive.For more insights into our operations and values, visit: https://www.firstfocus.com.au/about-us/Why You’ll Love Working HereYou will lead a defined team within an established MSP, not a reactive call center.Collaborate with strong Client SMEs, Tech Leads, and Service Delivery personnel already in place.Receive support from leadership that understands the challenges of a Service Desk.Focus on “Wow the Customer” rather than merely closing tickets.Enjoy hybrid working arrangements that allow for a better work-life balance.Receive dedicated time and resources for training, development, and leadership growth.

puulse-marketing is hiring a Remote Automation Specialist for a contract project. This role is open to candidates based in the Philippines and is fully remote. The assignment centers on building and automating a recruiting infrastructure by connecting the Applicant Tracking System (ATS) with GoHighLevel (GHL) using Zapier. The project is expected to take 30 to 40 hours, with compensation between $600 and $1000 USD for the full engagement. Project Scope Design and set up a recruiting pipeline in GoHighLevel, following the company’s existing stage logic. Integrate the ATS and GHL using Zapier, ensuring real-time data synchronization through API or webhooks. Configure the AI Phone Screening tool so it triggers at the correct points in the workflow, collects vital candidate data, and updates pipeline status based on screening results. Automate candidate tagging, stage-based notifications, and recruiter alerts to minimize manual processes. Set up SMS and email nurturing sequences to maintain candidate engagement throughout the process. Develop an interview scheduling system linked to Google Calendar, including automated reminders and handling for no-shows. Create dashboards to track pipeline efficiency, conversion rates, and recruiter performance. Requirements Located in the Philippines and able to work remotely. Technical experience with GoHighLevel, Zapier, and API/webhook integrations. Familiarity with recruiting workflows and automation tools. Contract Details Short-term project: estimated 30 to 40 hours Compensation: $600 to $1000 USD for the project Remote work arrangement

Position: Temporary AI Automation BuilderLocation: Remote (Global)Employment Type: TemporaryType of Contract: Independent Contractor Join the #remoteworkrevolution and work from anywhere in the world!About the Brand:Activate Talent is a premium apparel brand committed to providing high-quality, modern essentials paired with a seamless e-commerce experience. As our product line grows, we are on the lookout for a meticulous E-Commerce Virtual Assistant to support our product and creative processes, ensuring our online catalog is accurate, visually appealing, and ready for launch.Role Overview:We are seeking a skilled AI Automation Builder who will be responsible for designing and implementing a production-ready automation system that transforms raw product images into finalized outputs using advanced AI tools. The primary goal is to establish a comprehensive, repeatable workflow that enables the automatic processing of iPhone product images, allowing for a clean, trackable format with minimal manual intervention.The automation will be initiated through updates in Airtable, managed via an automation platform (e.g., Make.com), and may incorporate third-party AI solutions (like Nano Banana or similar) or a custom ComfyUI-based workflow operable by a remote Virtual Assistant.This is a short-term contract (2 weeks to 1 month), with the potential for additional projects if the initial system performs successfully.Key Responsibilities:Design and construct an automated workflow based on Airtable status updatesEnhance or transform uploaded product images using AI toolsIntegrate AI image-processing solutions (e.g., Nano Banana or similar) into a systematic pipelineReturn processed outputs to Airtable fields in a structured, traceable formatExplore and possibly implement a custom ComfyUI-based system for remote VA operationUtilize Make.com or equivalent automation platforms to streamline triggers, logic, and data flowEnsure the system is robust, repeatable, and scalableDocument workflows and standard operating procedures clearly for non-technical team membersCollaborate with internal stakeholders to ensure alignment of automation logic with product and creative needs

OverviewEmbark on a new journey this year with a role as a Tech Lead at first-focus, where you will be entrusted with responsibilities, face challenges head-on, and avoid unnecessary bureaucracy.We seek a Tech Lead who can ensure seamless operations in complex environments, keep clients satisfied, and prevent P1 incidents from escalating unnecessarily. You will provide technical leadership, mentor your team, and step in during critical situations. With a composed demeanor, exceptional skills, and a knack for problem-solving, you will thrive in this role.Your ResponsibilitiesTechnical LeadershipAct as the primary technical resource for your team.Review and resolve L2 and L3 tickets, tackling challenging issues.Manage P1 incidents, driving them to resolution smoothly.Proactive Issue ManagementBe proactive in identifying potential issues before they escalate.Examine service catalogs and client environments.Identify areas for improvement across various clients.Suggest enhancements, upgrades, and efficient methods.Alert team members of potential escalations ahead of time.Project ManagementOversee small to medium projects efficiently.Manage server builds, MFA, SSO, and security modifications.Collaborate directly with clients without Project Manager involvement.Focus on delivering effective results without excessive meetings.Training and MentorshipEnhance the skills of those around you.Guide junior engineers and aspiring tech leaders.Foster confidence and skills development.Help cultivate a lasting culture of learning.Cross-Functional CollaborationWork effectively with various teams to achieve goals.Collaborate with Sales, Support, and Projects teams.Ensure alignment towards one common goal: client satisfaction.

Role Overview twoconnect-careers is seeking a Systems & Automation Support Engineer for the dayshift in Pasig, Metro Manila. This role focuses on maintaining internal business systems, supporting users, and improving operational efficiency through automation and system integration. The position involves hands-on technical troubleshooting, user access management, and workflow automation to help drive ongoing business improvements. Main Responsibilities Maintain and enhance internal business systems to support reliable, user-friendly, and efficient operations. Deliver first-line and second-line technical support for internal users, covering devices, software, system access, and daily technical concerns. Assess current workflows and identify opportunities for automation, AI-driven solutions, and process redesign. Design, build, test, and maintain automated workflows on key business platforms. Develop automations that connect internal systems, databases, forms, CRMs, communication platforms, and reporting tools. Support integrations across business systems, including CRM, communication, HR, finance, project management, and collaboration tools. Update IT asset inventories, support logs, system documentation, process maps, training materials, and standard operating procedures. Take on additional relevant tasks as needed.

To ensure you receive our communications, please whitelist the domains "lever.co" and "hire.lever.co" with your email provider.Disclaimer: This is a generic job description for the position listed below. Specific tasks and tools will be detailed during the final interview. Please ensure you apply for the correct position based on your qualifications and location. We prioritize candidates who can thrive in this role!Join Our Team as a Marketing Automation Specialist!Wing is on an exhilarating mission to reshape the future of work for businesses globally! We aim to be the go-to partner for organizations seeking to develop elite teams and streamline their operations.We are in search of a Marketing Automation Specialist who can start immediately!Key Responsibilities:1. Develop and launch effective drip or nurture email campaigns.2. Manage subscriber lists/databases while ensuring data integrity (removing duplicates, applying correct tags).3. Support tracking and tagging efforts (UTMs, campaign parameters).4. Analyze automation performance metrics: open rates, click-through rates, and conversions in straightforward flows.5. Troubleshoot basic issues (e.g., resolving broken links in emails, ensuring automation triggers function correctly).6. Collaborate with the design/content team to create email templates and landing page assets.7. Design and manage comprehensive customer lifecycle automation programs (welcome sequences, retention strategies, upselling, reactivation).8. Implement and refine drip/triggered flows based on user behavior or lifecycle stages.9. Integrate CRM or customer data platforms with other tools (web tracking, events).10. Evaluate automation program performance and suggest enhancements (e.g., improved segmentation, personalization).11. Mentor junior staff or interns on best practices in automation.12. Oversee documentation related to automation: SOPs, monitoring dashboards.13. Define the automation/martech roadmap for the company: identifying new tools, integrations, or processes necessary.14. Design and oversee predictive workflows (e.g., lead scoring, propensity modeling).15. Ensure robust data infrastructure (data accuracy, integrations).