As an Accountant at CrewBloom, you will play a vital role in managing our daily bookkeeping tasks, including overseeing accounts payable, performing reconciliations, and ensuring meticulous record-keeping. This pivotal position requires you to deliver accurate and timely financial reporting, identify and resolve discrepancies, and conduct regular reconciliations of financial accounts. Collaborating closely with the Accounts Payable Manager, you will help ensure adherence to all accounting standards, regulations, and tax-related matters. You will report directly to the Accounts Payable Manager.Key ResponsibilitiesDaily & Monthly Accounting TasksProcess supplier invoices in Bill.com with precise coding and categorization.Maintain accurate financial records in QuickBooks Online, including journal entries and reconciliations.Verify product-level margins and COGS by matching supplier invoices with corresponding sales data.Reconcile sales records against payment receipts to guarantee complete and accurate revenue reporting.Track and report on unearned income from unfulfilled orders at month-end.Prepare and submit monthly sales tax filings.Financial Review & AuditConduct monthly reasonableness checks on financials to identify unexplained changes in expenses or margins.Investigate any discrepancies or inconsistencies in supplier, sales, or bank data.Audit and adjust COGS, contribution margin, and other key accounts in QuickBooks.Ensure accuracy and completeness in the classification across all financial statements.Reporting & InsightsPrepare monthly management reports featuring clear financial summaries, variances, and actionable insights.Identify and highlight significant changes or trends in revenue, margins, or expenses.Detect errors or risks early and recommend corrective actions.Process Ownership & ImprovementDevelop or enhance accounting workflows and templates for recurring tasks.Identify and implement improvements in invoice processing, margin review, and reconciliations.Maintain internal checklists for close procedures and regular financial reviews.

Join our dynamic team at CrewBloom as a Project Manager! We are seeking a talented and detail-oriented Project Manager to lead daily operations, synchronize various workstreams, and assist our leadership in achieving organizational goals. The successful candidate will exhibit exceptional organizational, communication, and coordination skills, coupled with a proactive approach to ensure projects run seamlessly and engage stakeholders effectively at both local and international levels.Core Competencies:Exceptional organizational and project management proficiencyOutstanding written and verbal communication abilitiesExpertise in Microsoft Office Suite (Excel, Word, Outlook) and collaboration platforms like TeamsHigh degree of attention to detail and accuracyStrong interpersonal skills and stakeholder managementAbility to multitask and manage time effectivelyCreative problem-solving skills with a proactive attitudeProfessional, reliable, and flexible in a fast-paced environmentRoles and Responsibilities:Facilitate daily project operations and administrative functions.Draft reports, correspondence, procurement, travel, and inventory documentation.Conduct research and compile grants and proposals for management review.Create and manage a social media strategy; schedule and publish approved content.Collaborate with the finance team on invoicing, payments, and reporting.Oversee vendor relationships and negotiate contracts as necessary.Organize meetings, appointments, and project records.Assist with onboarding, employee inquiries, and travel logistics.Work with IT to maintain office systems and equipment.Plan and coordinate internal and external events and conferences.Provide comprehensive administrative support to senior management and visitors.Requirements:Demonstrated experience as a Project Manager or Administrative Officer.Knowledge of office systems, project coordination, and administrative best practices.Proficiency in MS Office and online scheduling/collaboration tools.Excellent organizational and prioritization skills in high-pressure environments.Strong written and verbal communication skills.Detail-oriented with sound judgment and problem-solving capabilities.Bachelor's degree required; a graduate qualification in Business, Project Management, or a related field is preferred.Minimum Technical and Work Environment Requirements:Internet Connection:Primary internet connection with a minimum speed of 15 Mbps.Backup internet connection with at least 10 Mbps.Backup connection must be capable of supporting work during a power outage.Primary Device:Desktop or laptop equipped with up-to-date software and hardware capable of supporting remote work.

As an Administrative Assistant at CrewBloom, you will play a crucial role in optimizing and executing various employee-related functions within our HR department and across the organization. The ideal candidate will collaborate with multiple departments on a variety of projects while maintaining exemplary attention to detail and confidentiality.Starting Rate: $5 USD per hour.Key Responsibilities: Facilitate new employee onboarding processes through the HRIS system. Conduct thorough background checks and coordinate drug testing. Oversee the offboarding process for employees transitioning out of the company. Handle requests for employment verification efficiently. Organize travel arrangements for employees as needed. Process and fulfill purchase requests for the company. Manage equipment orders and ensure timely delivery. Oversee mail distribution and package management. Print and organize departmental checks. Maintain and update the document management system. Assist in managing the organization’s learning management system. Coordinate company-wide meetings and communication events. Support HR-related events and activities planning. Contribute to various projects as required. Update and manage the company’s recognition and announcement website. Provide backup support to the HR Generalist. Perform additional duties as required. Qualifications: A minimum of 1 year of experience in an office environment. Ability to navigate multiple windows/browsers and perform extensive internet research, with a typing speed of 45 WPM. Proficient in G-Suite and Microsoft Office applications. Able to work at a computer for extended periods. Quick and accurate data entry skills are essential. MUST be flexible to work in the US Timezone. Must have a designated workspace for the provided device with appropriate backup solutions. Technical and Work Environment Requirements: Internet Connection: A primary connection with a minimum speed of 15 Mbps and a backup connection of at least 10 Mbps that can sustain work during power outages. Primary Device: Desktop or laptop with at least Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor and a minimum of 8 GB RAM. Backup Device: Must meet or exceed the performance of an Intel Core i3 processor.

Join our dedicated healthcare team as a Remote Medical Scribe at CrewBloom. We are looking for an attentive and skilled individual who will play a vital role in documenting patient encounters accurately and assisting healthcare providers in managing electronic health records (EHR). This position allows you to work from the comfort of your home while contributing significantly to the efficiency and quality of patient care.Key Responsibilities Document Patient Interactions: Efficiently transcribe medical histories, physical examinations, diagnoses, procedures, and treatment plans during patient visits. Manage EHR: Ensure complete and accurate updates to patient records in the EHR system. Real-Time Entry: Support healthcare providers by entering patient information into the EHR system during consultations. Collaborate with Medical Staff: Communicate effectively with physicians, nurses, and other healthcare professionals to ensure seamless patient care. Assist with Chart Reviews: Review and edit patient charts for completeness and accuracy, ensuring compliance with regulations. Maintain Confidentiality: Handle patient information with strict confidentiality in adherence to HIPAA regulations. Provide Administrative Support: Assist with various administrative tasks, including appointment scheduling and managing correspondence. Qualifications Prior experience as a medical scribe or in a healthcare environment is preferred but not mandatory. Familiarity with medical terminology and EHR systems is advantageous. Exceptional typing and transcription skills. Strong attention to detail and accuracy. Proficiency in EHR systems and general computer skills. Effective communication and interpersonal abilities. Ability to work autonomously and manage time efficiently. Certifications: Certified Medical Scribe Specialist (CMSS) certification is a plus but not required. Preferred: HIPAA certification. Technical and Environment Requirements: Internet Connection: Primary connection should have a minimum speed of 15 Mbps, with a backup connection of at least 10 Mbps that can support work during power outages. Primary Device: Desktop or laptop with at least Intel Core i5 (8th generation or newer) or Intel Core i3 (10th generation or newer).

Join CrewBloom as a meticulous and proactive Virtual Assistant, where your organizational prowess and resourcefulness will play a crucial role in supporting our administrative, marketing, research, and client/project coordination efforts. The perfect candidate will showcase professionalism, possess exceptional organizational abilities, and thrive in managing multiple priorities within a dynamic work environment. You will collaborate closely with leadership and project teams to ensure seamless operations and deliver outstanding results for our clients.Full-time, Remote OpportunityWorking Hours: 9:00 AM – 5:00 PM Eastern Time, Monday–FridayKey Responsibilities: Meeting Support: Attend calls, document notes, and monitor follow-up actions. Calendar Management: Schedule, coordinate, and maintain team and client meetings. Document & Presentation Support: Create and customize presentations for client engagements and business development. Research: Execute focused research to meet project and client requirements. Database & Tracking: Keep contact lists, trackers, and updates organized. Administrative Support: Manage signatures, NDAs, invoices, and liaise with accounting. Proposal Support: Contribute to proposals through graphics, drafting, and formatting. General Support: Offer ad hoc assistance and support for special projects.

Join CrewBloom as a meticulous and proactive Project Coordinator, where you will play a pivotal role in the successful planning, execution, and oversight of a variety of projects.In this position, you will collaborate with cross-functional teams, monitor project timelines, and facilitate effective communication among all stakeholders to ensure project success.Key Responsibilities Work with project managers and team members to outline project objectives, deliverables, and timelines. Craft comprehensive project plans, allocate resources, and establish timelines. Track project milestones, proactively identifying and resolving potential challenges. Assist in the coordination of tasks and assignments across various departments. Ensure thorough documentation of project schedules, reports, and meeting notes. Promote clear communication within the team, keeping all members updated on project developments. Assist in identifying project risks and developing mitigation strategies. Organize meetings, workshops, and presentations to facilitate project activities. Collect and organize project requirements and stakeholder feedback. Contribute to process enhancements and best practices for continuous improvement. Qualifications Bachelor's degree in a relevant field such as Business or Project Management. Demonstrated experience as a Project Coordinator or in a similar role. Exceptional organizational and time management capabilities. Strong communication and interpersonal skills. Familiarity with project management tools and software. Detail-oriented with a dedication to high-quality outcomes. Able to thrive in a fast-paced, collaborative environment. Proficient problem-solving skills and a proactive mindset. Knowledge of project management methodologies is a plus. System Requirements Minimum internet speed of 15mbps for primary connection and 10mbps for backup. A desktop or laptop equipped with an i5 processor and at least 8GB RAM; an i3 processor is acceptable as a backup.Note: Backup systems must remain functional during power outages. A working webcam. A noise-canceling USB headset. A quiet, dedicated home office space. Benefits Experience a vibrant and inclusive company culture that values your contributions and fosters your professional development. Engage in opportunities for learning and innovation that make a significant impact in your field. Access to limitless career advancement prospects.

Join CrewBloom as a dedicated Virtual Assistant, where your proactive approach and attention to detail will play a crucial role in delivering top-notch administrative support. In this fully remote position, you will handle tasks including managing inbound calls, scheduling appointments, and responding to email and text communications, ensuring the seamless operation of our daily activities. We are looking for someone who possesses exceptional communication skills, organizational prowess, and familiarity with essential productivity tools.Key Responsibilities:Respond to inbound calls with professionalism and promptness.Schedule and manage appointments, meetings, and reminders effectively.Handle email and text correspondence on behalf of the company.Keep accurate records of all communications and schedules.Provide general administrative support as needed.

Join our dynamic team as a Software Support Engineer, where you'll provide top-notch support for our innovative Microsoft 365 add-in that seamlessly integrates with the M365 suite. This fully remote position is ideal for individuals passionate about delivering exceptional service to power users and administrators utilizing our product.Key Responsibilities: Deliver outstanding technical support for users of our browser extension and related solutions. Diagnose and resolve issues concerning user access, functionality, deployment, and content management. Engage with both technical and non-technical clients, providing clear explanations of problems and their resolutions. Assist power users with configuration and content management tasks. Support administrators with deployment, configuration, and troubleshooting efforts. Collaborate with internal teams to escalate complex issues and document bugs as necessary. Maintain accurate documentation of known issues, processes, and best practices for customer support. Develop and update comprehensive help content and documentation on our support site to enhance the user self-service experience.

Join our dynamic finance team as an Accounts Payable Clerk, where your meticulous attention to detail will be crucial in managing the financial operations for our client’s two companies.In this pivotal role, you will be responsible for the accurate and timely processing of invoices, including coding, securing approvals, and entering data into our accounting systems. You will also tackle discrepancies and contribute to journal entries and reconciliation tasks.The starting pay for this role is $4 USD per hour.

As a dynamic Account Executive at Crewbloom, you will be instrumental in driving revenue growth by managing the comprehensive sales cycle—from identifying potential leads to successfully closing deals. You will engage closely with potential clients to comprehend their specific business needs, present tailored solutions, and cultivate enduring client relationships.This position demands a robust background in B2B sales, exceptional communication skills, and the capability to manage enterprise-level or large corporate accounts. If you thrive in a fast-paced, results-oriented setting and are passionate about delivering exceptional value to clients, we encourage you to apply for this exciting opportunity.Key ResponsibilitiesExecute impactful sales calls and product demonstrations that effectively showcase key features, benefits, and value propositions. Address prospect queries, manage objections, and illustrate how our offerings meet their business needs.Establish and nurture strong relationships with prospects and clients. Understand their unique business challenges, objectives, and workflows. Build credibility and position Crewbloom as a trusted advisor.Qualify both inbound and outbound leads by evaluating business fit, pain points, budget, and buying intent, ensuring that only viable opportunities progress through the sales pipeline.Utilize CRM tools to manage and track opportunities. Maintain accurate and updated records of all engagements and activities while prioritizing leads to effectively meet or surpass sales targets.Employ strong negotiation skills to secure mutually beneficial agreements. Understand budgets, decision-making processes, and timelines to adeptly navigate the sales cycle and close business successfully.Collaborate closely with Customer Success, Marketing, and Product teams to guarantee a seamless transition of accounts and alignment across the sales strategy.Stay updated on industry trends, competitor offerings, and market dynamics. Provide insights to internal teams to continuously enhance sales strategies and product positioning.

Join our team as a Collections Specialist, where you will play a vital role in managing and collecting outstanding accounts receivables from our valued clients and customers. You will also tackle various aspects of the collections process, including resolving customer billing issues and minimizing accounts receivables.Key Responsibilities:Daily monitoring of billed accounts to ensure timely payments.Identification and follow-up on outstanding accounts receivables.Investigation of historical data related to debts and billing.Implement strategies to encourage prompt payment from clients.Address and resolve any billing discrepancies.Communicate with clients regarding overdue payments.Prepare and present detailed reports on collection activities and progress.Maintain productivity by managing a minimum of 40 claims per workday.

Join our client as an Executive Assistant, where you will play a vital role in supporting and empowering their C-level team while managing their social media presence.The ideal candidate will possess exceptional communication skills, a keen eye for detail, and the initiative to learn and solve complex problems. In a fast-paced environment, adaptability and confidence in handling high-level operations are essential.Key ResponsibilitiesReceive and manage phone calls, confirm meetings, and organize schedules.Engage with clients to gather essential information for preparing legal documents through calls and emails.Coordinate and confirm appointments, updating leaders on the status and progress.Oversee and maintain calendars and appointments efficiently.Perform administrative tasks such as filing, scanning, and mailing, in addition to making calls.Execute word processing tasks and organize data through research.Maintain and manage contact lists effectively.Prepare legal documents, including retainers for review, signing, and monitoring fee payments.Uphold professionalism and confidentiality with all materials and interactions.Manage social media channels and communicate client insights and concerns.Order and manage office supplies as needed.

Join Crewbloom as an Account Executive, where you will be instrumental in accelerating revenue growth by nurturing and expanding client relationships. As a vital member of our sales team, your outstanding communication abilities, strategic thinking, and client-focused methods will empower you to discover opportunities, finalize deals, and surpass revenue goals. This role is perfect for individuals who excel in a fast-paced, collaborative environment and are dedicated to providing exceptional value to clients.Key ResponsibilitiesSales Engagement: Execute impactful sales calls and product demonstrations to illustrate the product's features, advantages, and value. Utilize persuasive communication to handle inquiries and objections, emphasizing how our offerings can fulfill client needs.Client Relationship Management: Develop and sustain robust relationships with prospects, gaining insight into their business challenges and aspirations. Establish yourself and Crewbloom as a trusted advisor through effective communication and rapport-building.Lead Qualification: Evaluate and qualify leads to identify their potential as viable business opportunities. Understand the prospects' needs, challenges, and budget to assess compatibility with our products or services.Sales Pipeline Oversight: Monitor and manage sales opportunities through our CRM system. Maintain accurate and current records of all interactions, activities, and progress with prospects. Effectively prioritize leads and manage your time to achieve sales targets.Negotiation and Closing: Utilize strong negotiation skills to foster win-win scenarios and finalize deals. Grasp prospect budgets, timelines, and decision-making processes to navigate the sales cycle and secure contracts.Team Collaboration: Work closely with the success and marketing teams, along with other relevant stakeholders, to ensure a seamless transition of qualified leads and uphold a unified sales strategy.Market Intelligence: Stay informed about industry trends, competitor actions, and market conditions. Share insights and feedback with marketing and product teams to enhance our sales approach and refine the product offering.

CrewBloom is looking for an Audits Intern to join the team remotely from anywhere in the Philippines. This internship centers on supporting audit activities and working closely with experienced professionals. Role overview This position provides hands-on exposure to audit processes. The intern will assist in maintaining high service standards for clients and contribute to ongoing audit tasks. What you will do Support daily audit activities as directed by team members Collaborate with professionals to ensure quality and accuracy in audit work Help uphold service standards for clients Location This is a remote role open to candidates based in the Philippines.

Join our dynamic team as a Customer Service Representative, where you will be instrumental in delivering outstanding customer experiences through various communication platforms. Your primary duties will involve addressing customer inquiries, swiftly resolving issues, and collaborating with internal teams to elevate our service quality. You will be responsible for managing desk tickets, engaging in live chat support, and providing email assistance while also contributing to projects aimed at enhancing the overall customer experience.Key ResponsibilitiesDesk Ticket Management: Ensure detailed documentation within the CRM system for consistency and accuracy. Efficiently resolve Tier 0 and Tier 1 help desk tickets, closing them in a timely manner. Escalate Tier 2 and 3 support tickets to the appropriate service partners, maintaining transparent communication with customers regarding resolution timelines. Classify and manage SPAM tickets and emails effectively. Reconcile B2C and B2B payment tickets (using Stripe, AuthNet, PayPal), escalating issues to management when necessary. Assist with Inquiry Contact Forms, providing initial responses before transferring to the sales team. Oversee customer cancellations and retention efforts, collaborating with relevant departments. Address course ratings below 4 stars, gather customer feedback for enhancements, and communicate insights to the content team. Process paid PayPal invoices and scholarship applications as needed. Live Chat Support: Deliver prompt assistance to customers via live chat, providing product information, resolving complaints, and offering basic troubleshooting support. Guide customers on navigating the website, managing subscriptions, and recommending courses. Transfer relevant inquiries to the Sales team and set tasks for discount/promotion requests. Encourage customers to upgrade their subscriptions while maintaining high satisfaction ratings. Email Support: Respond promptly and professionally to all customer emails. Escalate issues as required, providing the necessary context for resolution. Manage email inboxes and document all correspondence in the CRM system. Additional Responsibilities: Assist with onboarding of new Training and Access clients as needed. Monitor and follow up on annual subscription renewals. Identify sales opportunities from reports and abandoned carts, transferring leads to the Sales team. Participate in special projects and weekly meetings. Proactively identify customer issues and propose solutions to management. Develop and uphold Customer Service procedures and standards, documenting processes for continuous improvement. Maintain accurate customer records across company applications. Draft and send mass emails to subscribers on relevant topics.

Join our team as a Public Records Specialist, where you will be a vital part of our operations by diligently researching and retrieving information from various public record databases.This role demands an exceptional level of attention to detail, precision, and efficiency. We seek individuals who exhibit integrity and dependability, as you will be handling highly sensitive information and are expected to maintain an ethical disposition.Key ResponsibilitiesConduct public record inquiries through designated databases and county court websites.Adhere to the policies, procedures, and workflows established by the VP of Compliance.Organize public records to ascertain which can be reported to our clients.Comprehend and apply relevant guidelines in search criteria.Analyze data meticulously while conforming to strictly regulated protocols and quality standards.Absorb and apply complex information relevant to specific job scenarios.Collaborate and offer support in a team environment, both within your team and across different teams.Engage with clients/applicants as necessary.

Join our dynamic team as a Customer Success Manager, where you will play a crucial role in fostering strong relationships with our clients. Your focus will be to ensure that our customers derive maximum value from our products and services, thus driving their success and satisfaction. As the primary liaison, you will work collaboratively with clients to understand their objectives, provide essential support, and cultivate long-lasting partnerships.Key ResponsibilitiesCustomer Relationship Management: Act as the main point of contact for onboarding, training, and continuous support for our valued customers. Develop and nurture robust relationships to comprehend customer aspirations and facilitate their success. Onboarding & Training: Assist new clients through the onboarding journey to guarantee effective implementation of our solutions. Deliver customized product demonstrations and training sessions based on individual customer needs. Customer Retention & Growth: Proactively assess customer engagement and health, identifying both risks and opportunities for growth. Partner with sales and marketing teams to explore potential upsell and cross-sell avenues. Support & Issue Resolution: Serve as the customer advocate within the company to ensure timely resolution of issues. Collaborate with technical and product teams to address customer feedback and enhance user experiences. Performance Metrics & Reporting: Monitor and analyze key performance indicators such as Net Promoter Score (NPS), churn rates, and customer satisfaction levels. Provide insightful reports and analysis to management regarding customer trends and improvement opportunities.

Join CrewBloom as a Sales Development Representative (SDR) and play a pivotal role in our dynamic sales team. In this fully remote position, your primary focus will be to initiate contact with prospective clients, utilizing strategic outreach methods to cultivate qualified leads that drive our sales success. Key Responsibilities:Engage in proactive outbound prospecting through calls, emails, and social media to develop a strong sales pipeline.Identify and connect with key decision-makers, crafting tailored strategies for effective engagement.Qualify leads and arrange meetings for the sales team to facilitate successful conversions.Maintain meticulous records of interactions, follow-ups, and outcomes within our CRM system.Collaborate with the marketing team to synchronize outreach efforts with ongoing campaigns and initiatives.Enhance your understanding of our products and services to effectively communicate their value to potential clients.

Join our dynamic team at CrewBloom as a Medical Records Specialist, where you will play a crucial role in managing and processing patient medical record requests in strict adherence to HIPAA regulations and company policies. Your commitment to ensuring the timely, accurate, and confidential handling of all records requests will be vital in maintaining our high standards of patient care.Key Responsibilities:Receive, verify, and process medical records requests from patients, healthcare providers, and insurance companies.Retrieve and securely transmit records both internally and externally.Maintain meticulous documentation of all requests and communications.Ensure compliance with HIPAA and privacy regulations.