Are you an innovative problem-solver with a strong affinity for low-code and no-code platforms? RemoteVA PH is on the lookout for a dedicated Technical Support Specialist proficient in AppSheet to become a vital part of our dynamic team! If you have hands-on experience in AppSheet development and thrive on providing support and troubleshooting smart business solutions, this role could be your perfect match.Job Overview:As an AppSheet Technical Support Specialist, your primary responsibilities will include delivering technical support, maintenance, and assistance for our clients' AppSheet applications. You will work closely with developers and end-users to guarantee optimal application performance, data accuracy, and overall usability.Core Responsibilities:Troubleshoot, maintain, and enhance existing AppSheet applications.Assist end-users with technical queries related to AppSheet and Google Sheets integration.Offer actionable recommendations for improvements and automation.Help in deploying updates, testing new features, and ensuring data integrity.Document issues, resolutions, and modifications in workflows.Collaborate effectively with team members and clients to understand their requirements and provide impactful support.

Join RemoteVA PH as a dedicated Software Technician specializing in AppSheet technical support. This role is ideal for individuals who are enthusiastic about no-code and low-code platforms, have hands-on experience with Google Sheets and AppSheet, and excel at leveraging automation to solve complex problems.Your Role:As a Software Technician, you will be instrumental in the maintenance, troubleshooting, and enhancement of business applications created using AppSheet. Collaborating closely with development and operations teams, you will ensure the optimal functionality and performance of client-facing tools.Key Responsibilities:Deliver technical support for existing AppSheet applications.Assist in the creation and upkeep of AppSheet apps tailored to business requirements.Diagnose and resolve issues related to data synchronization, user access, workflows, and formulas.Manage and manipulate complex Google Sheets data integrations.Work with cross-functional teams to enhance app usability and performance.Maintain comprehensive documentation and version control for application changes and configurations.

Join RemoteVA PH as a Software Technician – AppSheet Support, where you will play a vital role in providing technical assistance for AppSheet development and integration. We are looking for a candidate with hands-on experience in AppSheet and Google Sheets, capable of troubleshooting issues and optimizing applications to boost functionality and efficiency.Key Responsibilities: Offer technical support for AppSheet applications, performing troubleshooting and debugging as necessary. Collaborate with clients to design, develop, and enhance low-code solutions utilizing AppSheet. Ensure seamless integration of Google Sheets and various data sources with AppSheet applications. Identify and rectify formula errors, automation discrepancies, and performance hindrances. Provide guidance on best practices for data structuring and scalable application development. Document troubleshooting procedures, frequently asked questions (FAQs), and best practices for AppSheet. Stay informed about updates to AppSheet and Google Workspace to enhance development processes.

Join RemoteVA PH as a dedicated Software Technician specializing in AppSheet application support! We are on the lookout for an enthusiastic individual who thrives in the world of no-code and low-code platforms. If you have a knack for Google Sheets and AppSheet, combined with a passion for solving challenges through innovative automation solutions, this role is tailor-made for you.Your Role:As a Software Technician, you will be integral to the maintenance, troubleshooting, and enhancement of business applications developed on AppSheet. Collaborating with both development and operations teams, you will ensure optimal functionality and performance of client-facing tools.Key Responsibilities:Provide technical support for existing AppSheet applications.Assist in the development and maintenance of AppSheet applications tailored to business needs.Troubleshoot and resolve issues concerning data synchronization, user access, workflows, and formulas.Manage and manipulate complex integrations with Google Sheets.Work collaboratively with cross-functional teams to enhance app usability and performance.Maintain thorough documentation and version control for app modifications and configurations.

Join RemoteVA PH as a talented IT Support Specialist, where you will deliver exceptional remote support and technical troubleshooting across diverse platforms, including Microsoft 365, Google Workspace, QuickBooks, and RMM tools. This position demands a robust understanding of cloud technologies, scripting, and IT ticketing systems. The perfect candidate is proactive, analytical, and excels in a dynamic virtual workspace.Key Responsibilities:- Deliver technical support for Microsoft 365 and Google Workspace environments.- Troubleshoot challenges in both QuickBooks Desktop and Online.- Utilize NinjaRMM and ticketing platforms (such as Gam Ninja) to track and resolve incidents efficiently.- Develop and maintain IT scripts for process automation and task optimization.- Respond to, monitor, and resolve IT support tickets within established SLAs.- Communicate effectively via Microsoft Teams while upholding high service standards.- Document troubleshooting procedures, solutions, and common issues for the knowledge base.

Job Title: VoIP Customer Service & Technical Support SpecialistJob OverviewJoin our dynamic team as a dedicated VoIP Customer Service & Technical Support Specialist. In this fully remote role, you will assist clients in navigating and troubleshooting VoIP systems. You should have practical experience with FusionPBX, VitalPBX, and OpenSIPS, and be adept at addressing customer inquiries related to configuration and system functionality.The successful candidate will demonstrate exceptional communication skills, possess in-depth technical knowledge of VoIP technologies, and be able to resolve customer issues efficiently while providing exemplary service.Key ResponsibilitiesDeliver support to customers via phone, email, and chat for VoIP-related inquiries.Troubleshoot VoIP issues, including call quality, SIP registration, routing, and connectivity challenges.Configure and maintain PBX systems (FusionPBX, VitalPBX).Manage OpenSIPS configurations and routing processes.Assist customers with system setups, including extensions, trunks, DID numbers, and call flows.Diagnose network-related issues (NAT, firewall, ports, QoS).Escalate complex technical issues to senior support staff as required.Document support tickets and maintain thorough and accurate records.Provide clear guidance to customers through technical processes.

Join our expanding team as a Web & Design Support Specialist! This role is ideal for individuals who can harmonize technical proficiency with creative design talents to maintain and enhance a customized product website featuring client-facing portals. Role OverviewAs a Web & Design Support Specialist, your main responsibilities will include keeping our website updated, ensuring seamless user account access, managing product listings, and executing design-related projects. You will work closely with our team to provide an outstanding user experience while upholding design integrity. Key Responsibilities- Conduct regular updates on the website and verify functionality across client portals.- Manage user accounts, access permissions, and site security measures.- Systematically upload, update, and remove products.- Design, edit, and maintain creative assets to align with branding and enhance user experience.- Address minor technical issues to support overall site performance.- Collaborate with the team to enhance website usability and visual appeal. Qualifications- Proficient in HTML and JavaScript.- Experienced with Adobe Illustrator, InDesign, and Acrobat.- Comfortable managing user accounts and website functionalities.- Familiar with e-commerce platforms or ordering systems.- Detail-oriented with a strong commitment to design consistency.- Highly organized, proactive, and an excellent communicator.- Previous experience in the healthcare or custom product sectors is preferred.

About Teamified Teamified works with top enterprises and digital companies in Australia, helping them build remote teams in India, the Philippines, and Sri Lanka. The company focuses on recruiting skilled professionals for technology projects and currently has over 200 team members, including engineers, testers, and product managers, supporting more than 20 partners. Teamified aims to improve how organizations create and manage remote teams, emphasizing strong relationships, trust, integrity, and effective hiring. The company is also developing its own technology products to deliver better results for clients, partners, and employees. About the Client This client is an IT technology firm providing tailored IT solutions for small and medium-sized businesses. Their team delivers reliable and efficient support, helping clients keep operations running smoothly. Role Overview The Remote Technical Support Specialist will join the systems team to support daily IT operations. This role involves close collaboration with technicians, following instructions provided via chat and ticketing systems to complete assigned tasks accurately and efficiently. Key Responsibilities Microsoft 365 Administration Manage Microsoft Office 365 environments, including SharePoint, Exchange, and tenant administration Handle user lifecycle management tasks: Create and delete user accounts Reset passwords Assign or remove licenses Configure Multi-Factor Authentication (MFA) Block or unblock user sign-ins Manage shared mailboxes and distribution lists Grant or revoke mailbox permissions and delegations

Job Title: VoIP Customer Service & Technical Support SpecialistJob OverviewWe are seeking an experienced and customer-oriented VoIP Customer Service & Technical Support Specialist to assist clients utilizing VoIP systems. The successful candidate will possess hands-on expertise with FusionPBX, VitalPBX, and OpenSIPS and will be adept at aiding customers in troubleshooting, configuration, and addressing technical questions.This position necessitates exceptional communication skills, a solid foundation in VoIP systems, and a proactive approach to efficiently resolving issues while ensuring outstanding customer service.Key ResponsibilitiesDeliver customer support through phone, email, and chat for all VoIP-related inquiriesDiagnose and troubleshoot VoIP challenges including call quality, SIP registration, routing, and connectivityConfigure and sustain PBX systems (FusionPBX, VitalPBX)Manage and support OpenSIPS configurations and routingAssist customers with system setup, extensions, trunks, DID numbers, and call flowsIdentify and resolve network-related issues (NAT, firewall, ports, QoS)Escalate complex technical challenges as necessaryDocument support tickets and maintain precise recordsGuide customers through technical processes in a clear, professional manner

Join our dynamic Shared Services Center at SGS as a Technical Support Specialist. In this role, you will be the first point of contact for our valued customers, providing exceptional technical assistance and troubleshooting support. Your expertise will help resolve issues efficiently and ensure customer satisfaction. We are looking for a proactive and dedicated individual who thrives in a fast-paced environment.

OverviewJoin Treantly as an IT Support Specialist, where you will play a vital role in ensuring the smooth operation of our IT infrastructure. Your expertise will help us resolve technical issues efficiently and collaborate with vendors to enhance our systems.Core ResponsibilitiesInfrastructure & NetworkOversee the stability of network and infrastructure operations.Work closely with Lanworks to address firewall and server challenges.Escalate complex incidents when necessary for swift resolution.Server & SystemsAdminister Domain Controller responsibilities.Maintain the functionality of File Servers, Database Servers, and Remote Desktop systems.Conduct routine monitoring and maintenance of systems.Microsoft 365 & CollaborationManage user accounts, licenses, and SharePoint access within Microsoft 365.Coordinate licensing requests through IT Weapons Inc.Applications & Internal SystemsProvide daily support for MedaPlus and Bos+ software.Troubleshoot issues related to C# and legacy Visual FoxPro components.Address production problems during business hours promptly.Telecommunications & Office SystemsSupport telecom systems and office hardware efficiently.Coordinate with vendors for printer and fax services.Technical SupportAssist users with hardware, software, and internet-related issues.Escalate urgent issues as needed to minimize downtime.IT Onboarding & OffboardingManage the setup and removal of user accounts, devices, and access rights.Adhere to documented security protocols.

Remote Support Desk SpecialistCompany OverviewJoin our client's dynamic team, a leading US-based IT services provider, committed to empowering small and medium-sized enterprises with robust technology solutions since 1995. They excel in offering comprehensive managed IT services, enabling businesses to concentrate on their core operations while their IT frameworks are handled with precision and care.The dedicated team is focused on delivering proactive technical support, strategic IT advice, and tailored solutions that drive seamless operations and growth for clients. With a strong emphasis on fostering client relationships, accountability, and teamwork, the company is steadfast in its mission to provide high-quality IT services.As the company continues to expand its reach, we are on the lookout for a Support Desk Specialist who will deliver Tier 1 technical support, address technical challenges, and guarantee dependable IT assistance for our clients.Role OverviewThe Support Desk Specialist will serve as the primary point of contact for clients, offering technical assistance through troubleshooting, resolving IT issues, and ensuring exceptional customer service. You will collaborate closely with the support team to maintain client systems' efficiency and swiftly address technical challenges.Work ArrangementLocation: Work From HomeSchedule: Monday – FridayShift: 8:30 AM – 5:30 PM ESTPhilippine Time: 9:30 PM – 6:30 AMKey ResponsibilitiesDeliver frontline IT support to clients via phone and remote support tools.Investigate and resolve hardware, software, and connectivity issues.Assist users with Microsoft 365 and Windows-related inquiries.Accurately document and manage support tickets.Escalate unresolved technical issues to senior engineers as necessary.Maintain open communication with clients on issue resolution.Ensure exemplary customer service and user satisfaction.Contribute to enhancing support procedures and internal documentation.Participate in on-call or after-hours support rotations as required.

The Claims and Support Specialist role at Amazon focuses on supporting seller and vendor operations by handling claims and disputes. This remote position calls for strong organizational skills and close attention to detail, as tasks involve working with client systems, following precise procedures, and managing sensitive information. Main responsibilities Submit claims for Amazon seller and vendor accounts, ensuring accuracy and efficiency throughout the process. Monitor the progress of each claim, track their status, and follow up to ensure timely resolution. Handle disputes by gathering and providing all required documentation. Use Microsoft Excel to enter and manage data related to claims and disputes. Carefully follow detailed instructions and Standard Operating Procedures (SOPs) for each claim submission. Keep organized records of all claims, supporting documents, and communications. Share clear, timely updates with internal teams or clients as needed. Role overview This position is fully remote, based in Region XII, Philippines. Success in this role depends on patience, accuracy, and the ability to manage multiple claims at once, while maintaining clear communication and thorough documentation.

About Palmetto Clean Tech Palmetto Clean Tech develops technology and services that help individuals and businesses adopt renewable energy. The company’s platform supports both B2B and D2C customers, offering software, financial products, and services designed to make clean energy more accessible. Palmetto focuses on solutions that deliver environmental benefits while maintaining customer value and satisfaction. The team values internal growth and career development. Benefits include unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and additional offerings to support both personal and professional well-being. Service Operations at Palmetto The Service Operations team manages post-PTO service and maintenance for residential solar assets. Responsibilities include overseeing the asset lifecycle, ensuring system reliability, and handling service requests from start to finish. This involves remote troubleshooting, coordinating site visits, and working with both in-house technicians and a national network of service partners. The team’s work supports asset performance and cost optimization, with a focus on resolving issues efficiently while maintaining customer satisfaction. Position: Senior Technical Support Specialist (Remote - Philippines) This is a fully remote role based in the Philippines. The Senior Technical Support Specialist monitors system performance and resolves service issues through remote troubleshooting for Palmetto’s residential solar customers. Reporting This position reports to the Service Operations Team Lead.

About Boldr Boldr is a certified B-Corp with a mission to deliver strong client experiences while creating dignified, meaningful jobs in communities worldwide. The team spans five countries and over a thousand members, with plans to grow to 5,000 by 2027. Boldr’s culture centers on connecting people who share core values and making a positive impact together. Our Values Authenticity: Build meaningful connections. Curiosity: Pursue better solutions through questions and exploration. Dynamic: Adapt and evolve as challenges arise. Ambitious Vision: Combine big-picture thinking with operational excellence. Empathy: Foster partnerships rooted in understanding. Role Overview: Technical Support Specialist T3 Based in Pasig, Metro Manila, the Technical Support Specialist T3 handles complex technical queries and acts as a trusted advisor for both customers and internal teams. This role involves collaborating across departments, solving high-impact problems, and supporting improvements in product features, processes, and team growth. AI-informed solutions play a part in enhancing customer service. What You’ll Do Respond thoughtfully and personally to customer inquiries via chat, email, and video support. Use a consultative approach to help users succeed and identify opportunities for improvement. Triage incoming requests and highlight trends in customer issues for team awareness. Communicate accurate, complete information with empathy and professionalism. Support 60-70 customers each week, delivering efficient and meaningful assistance. Log, manage, and follow up on all customer support tickets. Troubleshoot and resolve product-related questions and technical issues. Diagnose and resolve issues involving APIs, webhooks, SDKs, and related technologies. Handle ad hoc tasks as requested by clients. Monitor client dashboards and platforms, proactively reaching out to customers who need extra support. Who Boldr Looks For Boldr values people who want to make an impact and support the company’s growth and purpose. Candidates who bring their full effort, unique strengths, and embody curiosity, adaptability, and authenticity will thrive here.

Join Our Mission-Driven TeamAt Foundry for Good, we’re not just about building businesses—we’re dedicated to creating positive impact through technology. Our diverse portfolio supports nonprofits, trade associations, and mission-focused organizations with innovative software solutions, strategic marketing, and empowering tools that drive meaningful change.Here’s what makes working with us rewarding:Stability & Growth: As a self-funded entity, we enjoy long-term stability without external debts, fostering sustainable growth.People-First Culture: Our remarkable 95%+ employee retention rate highlights our commitment to competitive salaries, respect, and professional development.Global Collaboration: Collaborate with talented colleagues from the US and the Philippines who share your passion for excellence and impact.Meaningful Work: Every role contributes to initiatives that make the world a better place.If you’re eager to advance your career while making a difference, we’d love to hear from you!Watch Our "Meet the Team" VideoWhy This Role Stands OutUtilize your expertise in crawl budgets and log file analysis to tackle challenging technical SEO issues for mission-driven B2B and enterprise websites. You will have the opportunity to build and lead our service line.Initially, this role is part-time for the first 3-6 months, with a clear path to a full-time leadership position to scale the practice.Meet Our TeamWe are thrilled to have over 100 dedicated team members based in the Philippines, and we look forward to welcoming new talent into this exciting role!Your ResponsibilitiesSales Collateral: Develop a slide deck and a one-page pricing sheet at kickoff, with periodic updates as necessary.Webpage Copy: Craft the service line landing page at kickoff.Thought Leadership:Conduct a 30-minute webinar monthly, including topic selection, slide creation, and live delivery.

Position Overview:Join Okendo as a Technical Support Specialist and become an essential part of our mission to empower Shopify brands with seamless platform integration and support. This role involves guiding merchants through their onboarding process by executing front-end development tasks on Shopify storefronts utilizing HTML, Liquid, CSS, and JavaScript. Your responsibilities will include installing Okendo widgets, setting up features, customizing widgets, and troubleshooting front-end issues. Collaboration with the support team, adherence to coding standards, and contributing to our documentation are vital components of this position.Your Impact:Technical Support Excellence:- Deliver prompt and effective chat and email support to merchants during onboarding, installation, and ongoing maintenance.- Complete onboarding tasks requiring front-end development skills on Shopify storefronts (HTML, Liquid, CSS, JavaScript).- Install Okendo widgets and execute feature setup, including SEO enhancements and app integrations.- Conduct post-installation and maintenance tasks for merchants.- Customize Okendo widgets, add additional components, and troubleshoot front-end bugs.- Uphold Okendo's coding guidelines to ensure the highest quality of work.- Strive for excellence in work quality for yourself and your colleagues.- Proactively request app reviews from satisfied customers.Team Collaboration:- Support fellow team members with inquiries and tasks as needed.- Help maintain and update internal technical documentation.- Escalate incidents to appropriate team members as necessary.Product Insight and Industry Engagement:- Partner with the development team to relay customer feedback and suggest potential product improvements.- Stay updated on industry trends, best practices, and emerging technologies to provide proactive support to merchants.Cross-Functional Collaboration:- Engage in cross-functional projects aimed at improving customer experience and support efficiency.- Work alongside sales and marketing teams to assist in technical aspects of pre-sales activities, including consultations and product demos.Empowerment of Okendo Merchants:- Actively participate in Okendo forums, webinars, and other channels to answer common merchant questions, share insights and best practices, and foster a supportive community.

Join our team as a Technical Support Specialist in a fully remote role while being based in the Philippines!At Hostaway, we are a leading AI-powered vacation rental management platform trusted by over 20,000 property managers around the globe. Our innovative solutions enable short-term rental operators to achieve greater efficiency and accelerated growth.As the first unicorn in the short-term rental PMS space, we invite you to be part of our exciting journey! Learn more about our recent achievements here.In this role, you will become an expert on our B2B SaaS product portfolio, providing exceptional support to help clients maximize their short-term rental bookings. Your contributions will be vital in maintaining our high service standards, particularly while supporting our customer base in the Eastern US Timezone.

Are you adept at interpreting architectural floor plans and generating precise material takeoffs and estimates? Do you have proficiency with tools such as Square Takeoff, Excel, and Buildertrend? If this sounds like you, we would love to have you on our team! About the RoleWe are actively seeking a meticulous Floorplan Takeoffs Specialist to join our expanding remote team. In this vital position, you will analyze architectural floor plans to provide accurate material takeoffs and cost estimates. This role is best suited for individuals with an exceptional attention to detail, strong estimating capabilities, and a background in construction or design-related fields. Key ResponsibilitiesReview and interpret floor plans, blueprints, and drawings.Conduct accurate quantity takeoffs and develop cost estimates.Utilize Square Takeoff, Excel, and Buildertrend to document and manage estimates effectively.Collaborate with project managers or clients to clarify details and ensure precision.Deliver organized, professional, and timely outputs.Essential QualificationsStrong ability to read and interpret floor plans.Demonstrated experience in estimating and takeoffs.Proficiency in Square Takeoff, Excel, and Buildertrend.Excellent attention to detail and strong organizational skills.Effective communication and time-management abilities.Reliable internet connection and a suitable work-from-home environment.What We Offer 100% Remote Work – Enjoy the flexibility of working from home. Full-Time Schedule – Work hours from 9:00 AM to 5:00 PM EST. Competitive Salary – Discussed during the interview process. Be part of a supportive and professional remote team. Ready to Apply? Send your CV and portfolio to: mondilla.jay03@gmail.com with the subject line: Application – Floorplan Takeoffs Specialist