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Experience Level
Entry Level
About the job
Houst is looking for a Channel Operations Associate based in the Philippines to support channel operations in a fully remote role. This position centers on maintaining clear communication between partners and internal teams, helping to keep processes running smoothly.
Key responsibilities
Manage and nurture relationships with external partners
Monitor and analyze operational metrics to track performance
Spot opportunities to improve workflows and efficiency
Work environment
This is a remote position, offering the flexibility to work from home while supporting a growing company. Collaboration happens online, with a focus on clear communication and results.
Houst is looking for a Channel Operations Associate based in the Philippines to support channel operations in a fully remote role. This position centers on maintaining clear communication between partners and internal teams, helping to keep processes running smoothly. Key responsibilities Manage and nurture relationships with external partners Monitor and an…
remote-raven is hiring a Property Management Operations Assistant based in the Philippines. This fully remote position supports daily property management activities and helps maintain smooth operations for clients. Role overview This role centers on assisting with property management tasks and collaborating with a remote team. The focus is on keeping daily processes running efficiently and helping to deliver a positive experience for clients. Collaboration Work closely with team members who are committed to delivering reliable property management services. Communication and teamwork are key parts of the job. Location This is a remote position open to candidates based in the Philippines.
Full-time|Remote|Remote — Metro Manila, Philippines
Join our dynamic fintech client as a Social Media Operations Associate in a fully remote capacity. This crucial role involves overseeing our social media content strategy, ensuring precise tagging of posts, and responding to frequently asked questions across our primary platforms: LinkedIn, Facebook, and Instagram.
Houst is looking for an Operations Associate based in the Philippines. This remote role supports daily operations and aims to improve how the team works together. Role overview This position focuses on streamlining and strengthening operational processes. The Operations Associate helps ensure tasks run smoothly and supports the team’s goals from a home-based setting. Location This is a remote position open to candidates living in the Philippines.
Join our dynamic team at hireframe as an Operations Associate/Manager, where you will take ownership of key operational functions in a fully remote capacity. We are seeking a highly organized, tech-savvy, and proactive individual to excel in inventory management, production scheduling, and effective communication with our U.S. customers and internal teams. Your role will be pivotal in ensuring operational excellence and clarity in communication.Operations, Planning & Forecasting● Lead inventory planning, forecasting, and replenishment efforts for short shelf-life products.● Develop and maintain production schedules along with accurate demand forecasts.● Monitor inventory levels, sales rates, yields, expirations, and potential risks.● Proactively identify operational risks such as stock-outs, excess inventory, and aging products.Systems & Data Management● Assume ownership of Airtable as the central operations management tool.● Ensure operational data is clean, accurate, and well-structured.● Create dashboards, trackers, and workflows using Airtable and Excel.● Effectively present data to summarize issues and propose solutions visually.Communication & Coordination● Oversee operational communications with U.S. customers, distributors, and partners.● Manage emails, follow-ups, and timelines with professionalism and attention to detail.● Summarize issues, root causes, and actionable recommendations for leadership.● Provide support for customer service and order-related coordination as necessary.Tech & Automation● Leverage AI tools (like ChatGPT) to enhance workflows, communication, and analysis.● Exhibit a high level of tech-savviness and adaptability to new tools and systems.● Continuously strive to improve operational processes and documentation.General Startup Support● Approach your work with a strong sense of ownership and accountability.● Be proactive, reliable, and detail-oriented in a fast-paced startup environment.● Support cross-functional needs as the business scales.
Job Title: Lead Generation Specialist - Cold CallerLocation: Fully RemoteJoin Our Team: We are on the lookout for a dynamic and results-oriented Lead Generation Specialist to enhance our sales efforts. In this role, you will be instrumental in reaching out to potential clients, cultivating leads, and arranging appointments for our talented sales team. Your ability to communicate effectively, remain persistent, and navigate rejection with grace will be key to your success.Key Responsibilities: Conduct outbound calls to prospective clients, showcasing our products/services. Generate leads while gathering insightful information regarding client needs and preferences. Assess and qualify leads to determine their potential as clients. Schedule appointments for the sales team to engage with qualified leads. Maintain comprehensive records in the CRM system with up-to-date lead and call information. Follow a structured script to ensure clarity and consistency in communication. Meet and exceed daily, weekly, and monthly targets for calls and lead generation. Handle objections and rejections professionally while maintaining a positive outlook. Provide valuable feedback to enhance call scripts and lead generation methodologies. Stay informed about product offerings and industry trends to effectively engage prospects. Collaborate with the sales team to strategize lead generation efforts.
Full-time|$700/mo - $1K/mo|Remote|Remote — Metro Manila, Philippines
Join Our Team as a NEMT Operations Associate!Company Overview:Wingz is at the forefront of the rideshare industry, specializing in Non-Emergency Medical Transportation (NEMT). We are dedicated to enhancing access to healthcare services through innovative transportation solutions.Learn more about us: https://www.wingz.com/Position: NEMT Operations AssociateWork Schedule: US Hours (EST)Employment Setup: Remote (Independent Contractor)Employment Type: Full-Time / Long TermSalary: USD 700 - 1,000/MonthBenefits: 10 PTO days and HMO coverage after the probationary periodPayment Frequency: Semi-monthlyEquipment: Self-ProvidedJob Summary:As Wingz expands its operations in the NEMT sector, we are looking for dedicated individuals to join our team. Initially, selected candidates will work in a Support Team role, with opportunities to transition into specialized positions based on skills, performance, and operational requirements:Market Associate: Develop and maintain partnerships with healthcare facilities and brokers, driving outreach and market growth in designated US territories. Ideal for candidates with backgrounds in business development and client relations.Driver Safety & Reliability: Oversee driver performance metrics, investigate incidents, and implement corrective measures. Perfect for those experienced in fleet operations and safety management.Driver Onboarding: Manage the comprehensive onboarding process for drivers, including documentation, training, and system enrollment. Suitable for HR professionals and talent coordinators.Compliance: Ensure adherence to NEMT regulations and maintain audit-ready records. Ideal for those with expertise in regulatory compliance and risk management.What We Look For:Analytical thinker who evaluates situations before acting.Proactive executor who follows through with urgency.Problem-solver who manages issues until resolution.Standards-oriented individual who consistently implements protocols.Accountable self-starter who maintains high personal standards.
Join our dynamic team at remote-raven as we seek to fill two positions for Security Operations Analysts! In this pivotal role, you will monitor and manage the security systems supported by our company, primarily focusing on Verkada's state-of-the-art integrated security platform. Your efforts will be vital in ensuring the integrity of our clients' security protocols through real-time alert reviews, threat assessments, effective de-escalation procedures, and meticulous documentation.As a Security Operations Analyst, you will engage with automated alerts generated by Verkada's platform. You'll analyze related video clips, event data, and live feeds to detect potential security breaches, protocol violations, or suspicious activities. Utilizing the TMA-AVS-01 Alarm Validation Standards, you will assess alert severity, determine the required response, and issue verbal commands through speaker systems to deter unauthorized actions. If verbal communication does not resolve the situation, you will follow established protocols, which may involve contacting clients, dispatching patrol units, or notifying law enforcement as necessary.Your responsibilities will include managing and responding to numerous alerts during your shift, documenting all findings, and preparing detailed Daily Activity Reports (DARs) and Incident Reports (IRs). You will also utilize TrackTik for reporting and recordkeeping to ensure all submissions are precise and in line with the company’s standards.
Join Our Team as a Support AssociateAre you looking to kickstart your career in operational support? Hireframe is seeking a dedicated Support Associate to assist in managing junior-level, process-driven operational tasks. This role is integral to our team and offers the opportunity to work remotely from the Philippines.Responsibilities:A. Outreach & Deal SupportExecute outbound brand outreach, targeting approximately 10-15 brands daily.Conduct 2-3 follow-ups with brands that have not responded.Maintain daily brand and talent pipelines using tools like Affinity and CreatorIQ.Support deal operations, including tracking campaigns, deliverables, and brand spending.Assist with invoicing procedures.Respond to incoming RFPs and brand inquiries.Facilitate contract workflows through redlining, version tracking, and storage.B. Scheduling & Administrative SupportOversee scheduling for creator, brand calls, and internal meetings.Coordinate and book travel arrangements.Manage inboxes, including filtering, templated replies, and follow-ups.Order milestone gifts and maintain gifting workflows.Assist in the upkeep of the content calendar, including scheduling uploads and reminders.C. Research & Data OperationsCreate brand outreach lists and vertical-specific targeting data.Analyze social media and content performance metrics.Update CRM tools such as Affinity and CreatorIQ.Maintain internal rosters, creator profiles, and deal tracking sheets.Support talent scouting through basic research and deck preparation.D. General Back-Office SupportParticipate in internal meetings, taking notes and providing summaries.Generate daily/weekly status reports for pods.Manage file organization, data entry, and overall data management.
Role OverviewJoin our dynamic team at Remote-Raven as a full-time Property Operations Coordinator. In this role, you will play a vital part in supporting the property manager with the daily operations of selected commercial properties and executive suites. Your responsibilities will include coordinating service requests, engaging with tenants, managing rental agreements, and enhancing office operations and procedures. As a key member of the property team, you will serve as a primary point of contact for tenant inquiries. Key ResponsibilitiesManage incoming phone calls and direct them appropriately.Create and distribute emails, memos, letters, and other correspondence.Assist the Property Manager in upholding office policies and procedures.
WHO ARE WE LOOKING FOR? We are in search of a meticulous and proactive Operations Associate to join our dynamic team. This role will involve managing and validating data queues, reviewing supporting documentation, liaising with loan servicers, and collaborating with our client’s teams to ensure efficient operations and high levels of client satisfaction. WHAT WILL YOU BE DOING? In your daily duties, you will be tasked with: Data Validation & Data Entry: Review and validate employee loan information and documentation for accuracy and compliance with program standards. Ensure data integrity across all systems. Review and confirm plan account details along with associated documentation. Document Review: Conduct thorough evaluations of participant and employer-submitted materials to ensure compliance with operational standards. Inbox Monitoring: Manage and respond to inquiries in the operations and support inbox, escalating issues when necessary. Servicer Communications: Coordinate with student loan servicers and financial institutions to resolve discrepancies, confirm payments, and maintain accurate account records. Invoicing Operations: Assist in monthly invoicing processes, reconciling data to ensure accurate billing and payment reporting. Cross-Team Collaboration: Work closely with internal departments such as Client Services and Product to enhance processes and support client success. Quality Assurance: Maintain a keen attention to detail and adhere to established workflows to ensure consistent operational excellence. REQUIREMENTS 1-3 years of experience in operations. Familiarity with the financial services industry. Experience with Zendesk is a plus. Strong verbal and written communication skills for effective servicer outreach and documentation. Exceptional organizational skills with the ability to manage multiple priorities. A willingness to learn, adapt to new challenges, and grow within the role. Experience in high-volume, detail-oriented environments is advantageous. Highly detail-oriented and collaborative with various stakeholders. Rate: $5 hourly Hours: 8am - 5pm ET
Join our dynamic team as a Business Operations Associate where you will play a pivotal role in streamlining our operational processes. In this position, you will be responsible for analyzing business operations to identify areas for improvement, assisting in project management, and collaborating with various departments to ensure operational excellence. Your contributions will help drive efficiency and support the overall success of our organization.
Join our dynamic team as a Supply Chain Associate, where you'll take ownership of critical operational functions in a fully remote setting. This role is perfect for individuals who are highly organized, technologically proficient, and proactive. You will oversee inventory planning, forecasting, production scheduling, and operational coordination, while effectively communicating with U.S. customers, partners, and internal stakeholders. Your exceptional written communication skills and structured problem-solving abilities will be key in presenting summaries and solutions to leadership.Operations, Planning & Forecasting● Lead inventory planning, forecasting, and replenishment for short shelf-life products● Develop and maintain production schedules and demand forecasts● Monitor inventory levels, sales rates, yields, expirations, and potential risks● Proactively identify operational risks such as stock-outs, excess inventory, and aging productsSystems & Data Management● Manage Airtable as the primary operations system● Ensure operational data is clean, accurate, and well-structured● Create dashboards, trackers, and workflows utilizing Airtable and Excel● Present data visually and clearly to summarize issues and proposed solutionsCommunication & Coordination● Facilitate operational communication with U.S. customers, distributors, and partners● Professionally manage emails, follow-ups, timelines, and coordination● Summarize problems, root causes, and recommended actions for leadership● Assist with customer service and order-related coordination as requiredTech & Automation● Leverage AI tools (such as ChatGPT) to enhance workflows, communication, and analysis● Be adaptable and quick to embrace new tools and systems● Continuously refine operational processes and documentationGeneral Startup Support● Operate with a strong sense of ownership and accountability● Be proactive, reliable, and detail-oriented in a fast-paced startup environment● Support cross-functional needs as the business expands
Remote | Full-time contract | Must be available to work US hours (EST)About the RoleJoin our dynamic recruitment team as a Talent Operations Associate. This is a full-time contract position (40 hours/week) tailored for individuals at the start of their careers, passionate about recruiting, operations, or human resources. Collaborate closely with experienced recruiters to provide an outstanding candidate experience while ensuring seamless operational processes.In this role, you will not be reviewing resumes or sourcing candidates. Instead, your focus will be on managing operational workflows, handling candidate communications, and supporting scalable hiring campaigns. You'll have a unique opportunity to influence our operations by offering insights on tools, templates, and processes.About UsAt Rockstar, we combine human support with GenAI to provide high-quality, flexible, and budget-friendly recruiting solutions for small employers. Our clientele generally comprises businesses with fewer than 50 employees, utilizing our services to secure top talent for under $2K per role (approximately 2–3% of the first-year salary). As a rapidly growing company, we are developing an innovative recruiting infrastructure tailored for small businesses.Your ResponsibilitiesOversee daily recruitment operations across various roles and client accounts.Respond to candidate inquiries with professionalism and empathy.Coordinate and monitor email campaigns for timely candidate outreach.Manage candidate scheduling, confirmations, and reschedules to maintain process efficiency.Provide constructive feedback on communication templates, scheduling processes, and campaign tools to enhance overall efficiency.Collaborate with team members in the US and the Philippines to ensure consistent and high-quality service delivery.Qualifications We Seek1–2 years of experience in recruiting, HR, or administrative/operations roles — preferably post-college in a business environment.Exceptional written English and comfort in communicating with US-based candidates and teams.Strong organizational skills with a keen attention to detail — you ensure that nothing falls through the cracks.A proactive attitude — you identify inefficiencies and propose improvements.Availability to work during US business hours (EST).Bonus: Familiarity with applicant tracking systems or email campaign tools (not mandatory).Additional InformationType: Full-time contract (40 hours/week)Schedule: Must coincide with US business hours (EST)Location: Remote — applicants based in the Philippines are strongly encouraged to apply.Growth Potential: Opportunity to grow with the team and take on more responsibilities over time.
Role Overview Lalamove is looking for an Operations Associate in Parañaque, Metro Manila. This position supports daily operations and plays a key role in maintaining smooth service delivery. The Operations Associate works with multiple departments to keep communication clear and address issues as they arise. What You Will Do Assist with daily operational tasks to keep processes running smoothly Coordinate with different teams to support workflow improvements Help resolve operational challenges and contribute to problem-solving Support efforts to improve customer satisfaction and service quality
Full-time|Remote|Remote — Metro Manila, Philippines
Join our dynamic fintech client as a Social Media Operations Associate in a fully remote capacity. You will play a critical role in managing and optimizing our social media content across major platforms including LinkedIn, Facebook, and Instagram. Your expertise will ensure accurate tagging and prompt responses to frequently asked questions, enhancing our online presence.
Join Spreetail as a Senior Channels Advertising Manager and play a pivotal role in shaping our advertising strategies across various channels. You will lead innovative campaigns, optimize performance, and collaborate with cross-functional teams to enhance our brand visibility and drive revenue growth.
Join intellecthq as a Health Operations Associate, where you will be pivotal in ensuring operational excellence in our health services. In this fully remote role, your core focus will be on optimizing clinic and care operations through efficient data management, process enhancements, and coordinating various projects.This position is ideal for those passionate about operations and who thrive in environments that require collaboration with cross-functional teams while handling data and systems to facilitate seamless service delivery.Operational Support & Excellence:Assist in daily backend operations to guarantee the efficient functioning of clinic and care services.Regularly maintain and update operational systems, including Electronic Medical Records (EMR) and internal tracking solutions.Ensure the accuracy, integrity, and timely updates of data across all platforms.Identify operational inefficiencies and contribute to process improvements for enhanced scalability. Data Management & Reporting:Manage and analyze operational data using tools like spreadsheets to inform decision-making processes.Monitor key performance metrics (e.g., utilization, caseload, session volumes) and assist in regular reporting.Help build and maintain dashboards, trackers, and operational models.Support reconciliation tasks (e.g., payments, credits, claims) as necessary.Project Management & Coordination:Assist in the planning and execution of operational projects and new initiatives.Coordinate effectively with internal stakeholders (e.g., clinicians, operations, partnerships) to ensure timely project delivery.Monitor project timelines, deliverables, and dependencies to guarantee successful rollouts.
Job Title: Operations Associate (TikTok Shop)Job Type: Full-time / Remote (Philippines)Work Hours: PST TimezoneJob OverviewJoin our dynamic and rapidly expanding social commerce brand as an Operations Associate (TikTok Shop). In this pivotal role, you will be instrumental in managing daily marketplace operations and enhancing the after-sales experience. Your key responsibilities will include overseeing order management, processing returns, handling refunds and exchanges, resolving disputes, and managing logistics claims while ensuring compliance and operational excellence.Your contributions will significantly impact our marketplace performance, ensuring accuracy and fostering growth across channels.Key ResponsibilitiesOversee daily operations in the TikTok Shop Seller Center, including processing returns, refunds, exchanges, and cancellations.File and monitor logistics claims for lost or damaged shipments, ensuring timely resolutions.Prepare documentation and submit responses for appeals/disputes within the seller portal.Coordinate product replacements and manage related credits, inventory adjustments, and case notes.Maintain comprehensive documentation, trackers, dashboards, and detailed case notes.Analyze trends and recurring issues to provide insights for strategic business decisions.Engage in weekly performance reviews and participate in process improvement discussions.QualificationsMinimum of 1 year of experience in e-commerce operations, order management, customer support, or related fields.Excellent written communication skills in English.Exceptional attention to detail with efficient and accurate data entry skills.Proficient in using spreadsheets (Google Sheets/Excel).Familiarity with CRM/ticketing systems such as Zendesk, Gorgias, or EDesk.Ability to remain organized and maintain composure under pressure, with a focus on resolving queues and completing tasks.Previous remote work experience is advantageous.Preferred QualificationsKnowledge of TikTok Shop, Shopify, Flexport, or similar marketplace platforms.Experience with seller portals, after-sales processes, and dispute resolution.Understanding of platform SLAs, documentation standards, and policy compliance.Interest in advancing your career within marketplace operations, customer experience, or process design.BenefitsPaid Time OffWork From HomeTraining & Development Opportunities
Join our dynamic team as a Video Editor for an exciting AI YouTube channel! We are looking for a talented and creative individual who is passionate about video editing and has a keen interest in artificial intelligence. You will work closely with our content creators to produce engaging and visually appealing videos that captivate our audience.In this role, you will have the opportunity to showcase your skills and contribute to the growth of our channel. If you have a strong portfolio, experience with video editing software, and a flair for storytelling, we want to hear from you!
Houst is looking for a Channel Operations Associate based in the Philippines to support channel operations in a fully remote role. This position centers on maintaining clear communication between partners and internal teams, helping to keep processes running smoothly. Key responsibilities Manage and nurture relationships with external partners Monitor and an…
remote-raven is hiring a Property Management Operations Assistant based in the Philippines. This fully remote position supports daily property management activities and helps maintain smooth operations for clients. Role overview This role centers on assisting with property management tasks and collaborating with a remote team. The focus is on keeping daily processes running efficiently and helping to deliver a positive experience for clients. Collaboration Work closely with team members who are committed to delivering reliable property management services. Communication and teamwork are key parts of the job. Location This is a remote position open to candidates based in the Philippines.
Full-time|Remote|Remote — Metro Manila, Philippines
Join our dynamic fintech client as a Social Media Operations Associate in a fully remote capacity. This crucial role involves overseeing our social media content strategy, ensuring precise tagging of posts, and responding to frequently asked questions across our primary platforms: LinkedIn, Facebook, and Instagram.
Houst is looking for an Operations Associate based in the Philippines. This remote role supports daily operations and aims to improve how the team works together. Role overview This position focuses on streamlining and strengthening operational processes. The Operations Associate helps ensure tasks run smoothly and supports the team’s goals from a home-based setting. Location This is a remote position open to candidates living in the Philippines.
Join our dynamic team at hireframe as an Operations Associate/Manager, where you will take ownership of key operational functions in a fully remote capacity. We are seeking a highly organized, tech-savvy, and proactive individual to excel in inventory management, production scheduling, and effective communication with our U.S. customers and internal teams. Your role will be pivotal in ensuring operational excellence and clarity in communication.Operations, Planning & Forecasting● Lead inventory planning, forecasting, and replenishment efforts for short shelf-life products.● Develop and maintain production schedules along with accurate demand forecasts.● Monitor inventory levels, sales rates, yields, expirations, and potential risks.● Proactively identify operational risks such as stock-outs, excess inventory, and aging products.Systems & Data Management● Assume ownership of Airtable as the central operations management tool.● Ensure operational data is clean, accurate, and well-structured.● Create dashboards, trackers, and workflows using Airtable and Excel.● Effectively present data to summarize issues and propose solutions visually.Communication & Coordination● Oversee operational communications with U.S. customers, distributors, and partners.● Manage emails, follow-ups, and timelines with professionalism and attention to detail.● Summarize issues, root causes, and actionable recommendations for leadership.● Provide support for customer service and order-related coordination as necessary.Tech & Automation● Leverage AI tools (like ChatGPT) to enhance workflows, communication, and analysis.● Exhibit a high level of tech-savviness and adaptability to new tools and systems.● Continuously strive to improve operational processes and documentation.General Startup Support● Approach your work with a strong sense of ownership and accountability.● Be proactive, reliable, and detail-oriented in a fast-paced startup environment.● Support cross-functional needs as the business scales.
Job Title: Lead Generation Specialist - Cold CallerLocation: Fully RemoteJoin Our Team: We are on the lookout for a dynamic and results-oriented Lead Generation Specialist to enhance our sales efforts. In this role, you will be instrumental in reaching out to potential clients, cultivating leads, and arranging appointments for our talented sales team. Your ability to communicate effectively, remain persistent, and navigate rejection with grace will be key to your success.Key Responsibilities: Conduct outbound calls to prospective clients, showcasing our products/services. Generate leads while gathering insightful information regarding client needs and preferences. Assess and qualify leads to determine their potential as clients. Schedule appointments for the sales team to engage with qualified leads. Maintain comprehensive records in the CRM system with up-to-date lead and call information. Follow a structured script to ensure clarity and consistency in communication. Meet and exceed daily, weekly, and monthly targets for calls and lead generation. Handle objections and rejections professionally while maintaining a positive outlook. Provide valuable feedback to enhance call scripts and lead generation methodologies. Stay informed about product offerings and industry trends to effectively engage prospects. Collaborate with the sales team to strategize lead generation efforts.
Full-time|$700/mo - $1K/mo|Remote|Remote — Metro Manila, Philippines
Join Our Team as a NEMT Operations Associate!Company Overview:Wingz is at the forefront of the rideshare industry, specializing in Non-Emergency Medical Transportation (NEMT). We are dedicated to enhancing access to healthcare services through innovative transportation solutions.Learn more about us: https://www.wingz.com/Position: NEMT Operations AssociateWork Schedule: US Hours (EST)Employment Setup: Remote (Independent Contractor)Employment Type: Full-Time / Long TermSalary: USD 700 - 1,000/MonthBenefits: 10 PTO days and HMO coverage after the probationary periodPayment Frequency: Semi-monthlyEquipment: Self-ProvidedJob Summary:As Wingz expands its operations in the NEMT sector, we are looking for dedicated individuals to join our team. Initially, selected candidates will work in a Support Team role, with opportunities to transition into specialized positions based on skills, performance, and operational requirements:Market Associate: Develop and maintain partnerships with healthcare facilities and brokers, driving outreach and market growth in designated US territories. Ideal for candidates with backgrounds in business development and client relations.Driver Safety & Reliability: Oversee driver performance metrics, investigate incidents, and implement corrective measures. Perfect for those experienced in fleet operations and safety management.Driver Onboarding: Manage the comprehensive onboarding process for drivers, including documentation, training, and system enrollment. Suitable for HR professionals and talent coordinators.Compliance: Ensure adherence to NEMT regulations and maintain audit-ready records. Ideal for those with expertise in regulatory compliance and risk management.What We Look For:Analytical thinker who evaluates situations before acting.Proactive executor who follows through with urgency.Problem-solver who manages issues until resolution.Standards-oriented individual who consistently implements protocols.Accountable self-starter who maintains high personal standards.
Join our dynamic team at remote-raven as we seek to fill two positions for Security Operations Analysts! In this pivotal role, you will monitor and manage the security systems supported by our company, primarily focusing on Verkada's state-of-the-art integrated security platform. Your efforts will be vital in ensuring the integrity of our clients' security protocols through real-time alert reviews, threat assessments, effective de-escalation procedures, and meticulous documentation.As a Security Operations Analyst, you will engage with automated alerts generated by Verkada's platform. You'll analyze related video clips, event data, and live feeds to detect potential security breaches, protocol violations, or suspicious activities. Utilizing the TMA-AVS-01 Alarm Validation Standards, you will assess alert severity, determine the required response, and issue verbal commands through speaker systems to deter unauthorized actions. If verbal communication does not resolve the situation, you will follow established protocols, which may involve contacting clients, dispatching patrol units, or notifying law enforcement as necessary.Your responsibilities will include managing and responding to numerous alerts during your shift, documenting all findings, and preparing detailed Daily Activity Reports (DARs) and Incident Reports (IRs). You will also utilize TrackTik for reporting and recordkeeping to ensure all submissions are precise and in line with the company’s standards.
Join Our Team as a Support AssociateAre you looking to kickstart your career in operational support? Hireframe is seeking a dedicated Support Associate to assist in managing junior-level, process-driven operational tasks. This role is integral to our team and offers the opportunity to work remotely from the Philippines.Responsibilities:A. Outreach & Deal SupportExecute outbound brand outreach, targeting approximately 10-15 brands daily.Conduct 2-3 follow-ups with brands that have not responded.Maintain daily brand and talent pipelines using tools like Affinity and CreatorIQ.Support deal operations, including tracking campaigns, deliverables, and brand spending.Assist with invoicing procedures.Respond to incoming RFPs and brand inquiries.Facilitate contract workflows through redlining, version tracking, and storage.B. Scheduling & Administrative SupportOversee scheduling for creator, brand calls, and internal meetings.Coordinate and book travel arrangements.Manage inboxes, including filtering, templated replies, and follow-ups.Order milestone gifts and maintain gifting workflows.Assist in the upkeep of the content calendar, including scheduling uploads and reminders.C. Research & Data OperationsCreate brand outreach lists and vertical-specific targeting data.Analyze social media and content performance metrics.Update CRM tools such as Affinity and CreatorIQ.Maintain internal rosters, creator profiles, and deal tracking sheets.Support talent scouting through basic research and deck preparation.D. General Back-Office SupportParticipate in internal meetings, taking notes and providing summaries.Generate daily/weekly status reports for pods.Manage file organization, data entry, and overall data management.
Role OverviewJoin our dynamic team at Remote-Raven as a full-time Property Operations Coordinator. In this role, you will play a vital part in supporting the property manager with the daily operations of selected commercial properties and executive suites. Your responsibilities will include coordinating service requests, engaging with tenants, managing rental agreements, and enhancing office operations and procedures. As a key member of the property team, you will serve as a primary point of contact for tenant inquiries. Key ResponsibilitiesManage incoming phone calls and direct them appropriately.Create and distribute emails, memos, letters, and other correspondence.Assist the Property Manager in upholding office policies and procedures.
WHO ARE WE LOOKING FOR? We are in search of a meticulous and proactive Operations Associate to join our dynamic team. This role will involve managing and validating data queues, reviewing supporting documentation, liaising with loan servicers, and collaborating with our client’s teams to ensure efficient operations and high levels of client satisfaction. WHAT WILL YOU BE DOING? In your daily duties, you will be tasked with: Data Validation & Data Entry: Review and validate employee loan information and documentation for accuracy and compliance with program standards. Ensure data integrity across all systems. Review and confirm plan account details along with associated documentation. Document Review: Conduct thorough evaluations of participant and employer-submitted materials to ensure compliance with operational standards. Inbox Monitoring: Manage and respond to inquiries in the operations and support inbox, escalating issues when necessary. Servicer Communications: Coordinate with student loan servicers and financial institutions to resolve discrepancies, confirm payments, and maintain accurate account records. Invoicing Operations: Assist in monthly invoicing processes, reconciling data to ensure accurate billing and payment reporting. Cross-Team Collaboration: Work closely with internal departments such as Client Services and Product to enhance processes and support client success. Quality Assurance: Maintain a keen attention to detail and adhere to established workflows to ensure consistent operational excellence. REQUIREMENTS 1-3 years of experience in operations. Familiarity with the financial services industry. Experience with Zendesk is a plus. Strong verbal and written communication skills for effective servicer outreach and documentation. Exceptional organizational skills with the ability to manage multiple priorities. A willingness to learn, adapt to new challenges, and grow within the role. Experience in high-volume, detail-oriented environments is advantageous. Highly detail-oriented and collaborative with various stakeholders. Rate: $5 hourly Hours: 8am - 5pm ET
Join our dynamic team as a Business Operations Associate where you will play a pivotal role in streamlining our operational processes. In this position, you will be responsible for analyzing business operations to identify areas for improvement, assisting in project management, and collaborating with various departments to ensure operational excellence. Your contributions will help drive efficiency and support the overall success of our organization.
Join our dynamic team as a Supply Chain Associate, where you'll take ownership of critical operational functions in a fully remote setting. This role is perfect for individuals who are highly organized, technologically proficient, and proactive. You will oversee inventory planning, forecasting, production scheduling, and operational coordination, while effectively communicating with U.S. customers, partners, and internal stakeholders. Your exceptional written communication skills and structured problem-solving abilities will be key in presenting summaries and solutions to leadership.Operations, Planning & Forecasting● Lead inventory planning, forecasting, and replenishment for short shelf-life products● Develop and maintain production schedules and demand forecasts● Monitor inventory levels, sales rates, yields, expirations, and potential risks● Proactively identify operational risks such as stock-outs, excess inventory, and aging productsSystems & Data Management● Manage Airtable as the primary operations system● Ensure operational data is clean, accurate, and well-structured● Create dashboards, trackers, and workflows utilizing Airtable and Excel● Present data visually and clearly to summarize issues and proposed solutionsCommunication & Coordination● Facilitate operational communication with U.S. customers, distributors, and partners● Professionally manage emails, follow-ups, timelines, and coordination● Summarize problems, root causes, and recommended actions for leadership● Assist with customer service and order-related coordination as requiredTech & Automation● Leverage AI tools (such as ChatGPT) to enhance workflows, communication, and analysis● Be adaptable and quick to embrace new tools and systems● Continuously refine operational processes and documentationGeneral Startup Support● Operate with a strong sense of ownership and accountability● Be proactive, reliable, and detail-oriented in a fast-paced startup environment● Support cross-functional needs as the business expands
Remote | Full-time contract | Must be available to work US hours (EST)About the RoleJoin our dynamic recruitment team as a Talent Operations Associate. This is a full-time contract position (40 hours/week) tailored for individuals at the start of their careers, passionate about recruiting, operations, or human resources. Collaborate closely with experienced recruiters to provide an outstanding candidate experience while ensuring seamless operational processes.In this role, you will not be reviewing resumes or sourcing candidates. Instead, your focus will be on managing operational workflows, handling candidate communications, and supporting scalable hiring campaigns. You'll have a unique opportunity to influence our operations by offering insights on tools, templates, and processes.About UsAt Rockstar, we combine human support with GenAI to provide high-quality, flexible, and budget-friendly recruiting solutions for small employers. Our clientele generally comprises businesses with fewer than 50 employees, utilizing our services to secure top talent for under $2K per role (approximately 2–3% of the first-year salary). As a rapidly growing company, we are developing an innovative recruiting infrastructure tailored for small businesses.Your ResponsibilitiesOversee daily recruitment operations across various roles and client accounts.Respond to candidate inquiries with professionalism and empathy.Coordinate and monitor email campaigns for timely candidate outreach.Manage candidate scheduling, confirmations, and reschedules to maintain process efficiency.Provide constructive feedback on communication templates, scheduling processes, and campaign tools to enhance overall efficiency.Collaborate with team members in the US and the Philippines to ensure consistent and high-quality service delivery.Qualifications We Seek1–2 years of experience in recruiting, HR, or administrative/operations roles — preferably post-college in a business environment.Exceptional written English and comfort in communicating with US-based candidates and teams.Strong organizational skills with a keen attention to detail — you ensure that nothing falls through the cracks.A proactive attitude — you identify inefficiencies and propose improvements.Availability to work during US business hours (EST).Bonus: Familiarity with applicant tracking systems or email campaign tools (not mandatory).Additional InformationType: Full-time contract (40 hours/week)Schedule: Must coincide with US business hours (EST)Location: Remote — applicants based in the Philippines are strongly encouraged to apply.Growth Potential: Opportunity to grow with the team and take on more responsibilities over time.
Role Overview Lalamove is looking for an Operations Associate in Parañaque, Metro Manila. This position supports daily operations and plays a key role in maintaining smooth service delivery. The Operations Associate works with multiple departments to keep communication clear and address issues as they arise. What You Will Do Assist with daily operational tasks to keep processes running smoothly Coordinate with different teams to support workflow improvements Help resolve operational challenges and contribute to problem-solving Support efforts to improve customer satisfaction and service quality
Full-time|Remote|Remote — Metro Manila, Philippines
Join our dynamic fintech client as a Social Media Operations Associate in a fully remote capacity. You will play a critical role in managing and optimizing our social media content across major platforms including LinkedIn, Facebook, and Instagram. Your expertise will ensure accurate tagging and prompt responses to frequently asked questions, enhancing our online presence.
Join Spreetail as a Senior Channels Advertising Manager and play a pivotal role in shaping our advertising strategies across various channels. You will lead innovative campaigns, optimize performance, and collaborate with cross-functional teams to enhance our brand visibility and drive revenue growth.
Join intellecthq as a Health Operations Associate, where you will be pivotal in ensuring operational excellence in our health services. In this fully remote role, your core focus will be on optimizing clinic and care operations through efficient data management, process enhancements, and coordinating various projects.This position is ideal for those passionate about operations and who thrive in environments that require collaboration with cross-functional teams while handling data and systems to facilitate seamless service delivery.Operational Support & Excellence:Assist in daily backend operations to guarantee the efficient functioning of clinic and care services.Regularly maintain and update operational systems, including Electronic Medical Records (EMR) and internal tracking solutions.Ensure the accuracy, integrity, and timely updates of data across all platforms.Identify operational inefficiencies and contribute to process improvements for enhanced scalability. Data Management & Reporting:Manage and analyze operational data using tools like spreadsheets to inform decision-making processes.Monitor key performance metrics (e.g., utilization, caseload, session volumes) and assist in regular reporting.Help build and maintain dashboards, trackers, and operational models.Support reconciliation tasks (e.g., payments, credits, claims) as necessary.Project Management & Coordination:Assist in the planning and execution of operational projects and new initiatives.Coordinate effectively with internal stakeholders (e.g., clinicians, operations, partnerships) to ensure timely project delivery.Monitor project timelines, deliverables, and dependencies to guarantee successful rollouts.
Job Title: Operations Associate (TikTok Shop)Job Type: Full-time / Remote (Philippines)Work Hours: PST TimezoneJob OverviewJoin our dynamic and rapidly expanding social commerce brand as an Operations Associate (TikTok Shop). In this pivotal role, you will be instrumental in managing daily marketplace operations and enhancing the after-sales experience. Your key responsibilities will include overseeing order management, processing returns, handling refunds and exchanges, resolving disputes, and managing logistics claims while ensuring compliance and operational excellence.Your contributions will significantly impact our marketplace performance, ensuring accuracy and fostering growth across channels.Key ResponsibilitiesOversee daily operations in the TikTok Shop Seller Center, including processing returns, refunds, exchanges, and cancellations.File and monitor logistics claims for lost or damaged shipments, ensuring timely resolutions.Prepare documentation and submit responses for appeals/disputes within the seller portal.Coordinate product replacements and manage related credits, inventory adjustments, and case notes.Maintain comprehensive documentation, trackers, dashboards, and detailed case notes.Analyze trends and recurring issues to provide insights for strategic business decisions.Engage in weekly performance reviews and participate in process improvement discussions.QualificationsMinimum of 1 year of experience in e-commerce operations, order management, customer support, or related fields.Excellent written communication skills in English.Exceptional attention to detail with efficient and accurate data entry skills.Proficient in using spreadsheets (Google Sheets/Excel).Familiarity with CRM/ticketing systems such as Zendesk, Gorgias, or EDesk.Ability to remain organized and maintain composure under pressure, with a focus on resolving queues and completing tasks.Previous remote work experience is advantageous.Preferred QualificationsKnowledge of TikTok Shop, Shopify, Flexport, or similar marketplace platforms.Experience with seller portals, after-sales processes, and dispute resolution.Understanding of platform SLAs, documentation standards, and policy compliance.Interest in advancing your career within marketplace operations, customer experience, or process design.BenefitsPaid Time OffWork From HomeTraining & Development Opportunities
Join our dynamic team as a Video Editor for an exciting AI YouTube channel! We are looking for a talented and creative individual who is passionate about video editing and has a keen interest in artificial intelligence. You will work closely with our content creators to produce engaging and visually appealing videos that captivate our audience.In this role, you will have the opportunity to showcase your skills and contribute to the growth of our channel. If you have a strong portfolio, experience with video editing software, and a flair for storytelling, we want to hear from you!
