Join Our Team as a Medical Virtual Assistant!We are looking for a dedicated and empathetic Medical Virtual Assistant to provide exceptional support to our gastroenterology clinic, specializing in colonoscopies and diagnostic procedures. In this crucial role, you will manage patient communications, coordinate documentation, and aid in clinical workflows through our EHR system, collaborating closely with patients, hospitals, pharmacies, and diagnostic centers.The ideal candidate is detail-oriented, reliable, and possesses strong communication skills. You must be adaptable to changes in workflow and comfortable using technology, including an iPhone for our AllWorx phone system.

As a Medical Virtual Assistant, you will play a vital role in supporting healthcare professionals and insurance companies, ensuring the highest standards of patient care and provider efficiency. Your contributions will help streamline operations and enhance the overall healthcare experience.Key Responsibilities: Handle incoming and outgoing calls for patient inquiries, appointment scheduling, and data verification with healthcare providers and insurance companies. Demonstrate exceptional phone etiquette and professionalism. Gather patient medical histories by navigating various Electronic Medical Records (EMR) systems, including Cerner, Epic, AthenaNet/AthenaHealth, and NextGen. Verify health insurance coverage and eligibility for patients. Provide essential administrative support through data entry, appointment scheduling, email management, record keeping, and time management. Support health promotion initiatives, explain care plans, facilitate patient admissions, and assist with new patient intakes and front-desk triage. Act as a primary liaison between patients and medical professionals, fostering strong professional relationships. Ensure compliance with HIPAA regulations in all interactions and documentation.

Winning Assistants supports clients throughout the insurance claims process, with an emphasis on clear communication and attentive service. The company specializes in restoration services, aiming to make home recovery as smooth as possible. The Customer Care Department is expanding and seeks virtual assistants who pay close attention to detail and take a proactive approach. Role overview The Medical Virtual Assistant - Customer Care Insurance Administrator handles insurance-related tasks and monitors client progress using the company’s CRM. This role serves as a main point of contact between insurance companies and internal teams, helping claims advance and ensuring documentation remains current. Key responsibilities Contact insurance companies and claim adjusters to request updates on claim status, paperwork, and settlements. Gather and organize key documents, including adjuster summaries, scope of loss reports, settlement statements, and payment confirmations. Follow up on submitted estimates and invoices to confirm receipt and processing for payment. Update CRM records with all communications, documents, and changes in status. Move clients through workflow stages as jobs progress. Share updates and flag concerns with internal team members when necessary. Keep digital job files organized and audit-ready. Position details Position type: Full-time Work hours: 8:00 AM – 5:00 PM (Mountain Daylight Time) Work days: Monday to Friday Location: Remote, Philippines Salary: $5 - $6 per hour, depending on experience Job code: KD-AHLA

Medical Virtual Assistant / Intake CoordinatorJob Type: Full-time / Part-time Location: RemoteJob Overview:As a Medical Virtual Assistant / Intake Coordinator, you will play an essential role in enhancing patient care through effective intake processes and robust administrative support. Your responsibilities will include managing patient information, scheduling appointments, and facilitating communication in a dynamic healthcare environment.Key Responsibilities:Patient Intake Management: Accurately collect and confirm patient demographic and insurance details.Appointment Scheduling: Efficiently coordinate and schedule appointments with healthcare professionals.Medical Record Handling: Ensure meticulous data entry and management of patient records in Electronic Health Record (EHR) systems.Insurance Verification: Assist in confirming insurance coverage and eligibility for medical services.Patient Communication: Manage inbound and outbound calls, addressing inquiries with professionalism and empathy.Pre-Appointment Preparation: Compile necessary medical histories and documentation prior to consultations.Coordination with Healthcare Providers: Enhance communication between patients, providers, and insurance representatives.HIPAA Compliance: Uphold confidentiality and ensure compliance with healthcare privacy regulations.Administrative Support: Provide assistance with medical billing, claims processing, and other administrative tasks as required.

Join our innovative team at Remote VA as a Remote Medical Billing Specialist. In this exciting role, you'll be tasked with managing and processing medical claims while ensuring timely and precise billing for both insurance companies and patients. The ideal candidate will exhibit exceptional organizational skills, have strong communication abilities, and demonstrate a comprehensive understanding of medical billing protocols.Key Responsibilities:Accurately prepare and submit medical claims to a variety of insurance providers.Review and verify claims to ensure all information is complete and correct.Follow up on outstanding claims and promptly resolve any billing issues.Communicate effectively with healthcare providers and insurance companies to address queries and discrepancies.Post payments, manage adjustments, and reconcile accounts as needed.Stay informed about current billing regulations, insurance policies, and compliance standards.Generate and provide reports on claims submissions, payments, and denials.

Join our team at berryvirtual as a Medical Administrative Assistant, where you will be integral to the support of healthcare professionals and the smooth functioning of a medical office. The ideal candidate will possess exceptional organizational skills and meticulous attention to detail, handling a variety of administrative functions such as data entry, appointment management, record-keeping, prescription handling, and insurance verification. Upholding patient confidentiality and complying with HIPAA regulations are essential responsibilities in this role.Key Responsibilities:Appointment Scheduling and Calendar Management: Efficiently coordinate and schedule appointments for healthcare providers and patients while optimizing calendar management.Patient Communication: Serve as a liaison between patients and healthcare providers, ensuring effective communication, scheduling follow-up appointments, and addressing inquiries.Documentation and Record Keeping: Accurately maintain medical records, including patient histories, treatment plans, and results, ensuring adherence to regulatory standards.Billing and Coding Support: Assist with accurate coding of procedures and diagnoses for billing, collaborating with the billing department to resolve discrepancies and expedite reimbursements.Medication and Prescription Management: Oversee prescription refills, coordinating with pharmacies and securing prior authorizations as required, ensuring timely access to necessary medications for patients.Virtual Team Collaboration: Participate in virtual meetings and collaborate with colleagues to enhance patient care and streamline administrative duties using digital communication tools.Data Entry and Organization: Efficiently input and organize patient data within electronic health records (EHR), ensuring easy retrieval and accessibility.Insurance Verification: Confirm patient insurance coverage and service eligibility while coordinating with insurance providers to address authorization needs and coverage issues.Insurance Pre-Authorizations: Assist in obtaining necessary pre-authorizations from insurance companies for medical services, following up on requests to ensure timely approvals.

About the RoleWe are looking for a dedicated and detail-oriented Medical Virtual Assistant to join our Sleep Medicine practice. The successful candidate will possess excellent communication abilities, a clinical background (Registered Nurse preferred), and demonstrated experience in patient scheduling, intake, and administrative tasks within a healthcare environment.This position demands a high level of professionalism, meticulous attention to detail, and the capacity to juggle multiple responsibilities while ensuring a top-notch patient experience.Key ResponsibilitiesAppointment ManagementContact patients to confirm appointments and clarify visit requirements.Verify copays prior to appointments.Ensure all prior sleep studies and office notes are collected before the visit.Manage scheduling, rescheduling, and cancellations of appointments as necessary.Patient Registration & IntakeEngage and onboard new patients; gather demographic and insurance information.Accurately input data into CareCloud.Confirm patient eligibility and insurance benefits (including direct insurer communications when necessary).Check requirements for prior authorizations.Conduct brief intake assessments regarding patient symptoms or sleep history.Link previous sleep study records to AirView.Coordinate with DME suppliers as required.Front Desk / Reception SupportHandle inbound patient inquiries and provide assistance.Contact facilities and provider offices to request records or follow up on referrals.Engage with insurance hotlines to obtain coverage information or support.Medical Records ManagementSend updates and orders for referrals.Securely fax and email patient records.Upload sleep studies and other clinical documentation into EMR.Communicate messages and documents through CareCloud.Ensure accurate and confidential maintenance of patient records.Practice Support & Administrative TasksComplete daily tasks and respond to inbox requests.Participate in practice meetings and collaborate with the clinical team.Assist with various administrative needs associated with patient care.

Join our dynamic team at Remote Raven!The Medical Virtual Receptionist is a pivotal role that involves expertly managing a high volume of incoming calls, adeptly triaging patient inquiries, and ensuring seamless call handling from initiation to resolution. We are looking for a candidate who possesses exceptional communication skills, the ability to multitask effectively, and a deep commitment to providing outstanding patient support in a timely manner.Key Responsibilities:Call Management: Efficiently answer and manage a large volume of incoming calls, approximately 400-500, distributed across the team.Directing Inquiries: Accurately direct patient inquiries to the appropriate department or staff member.Triage Calls: Assess the urgency of patient concerns and route calls accordingly, ensuring that patients receive the correct information or are transferred to the right team based on their needs.Complete Call Handling: With comprehensive training, manage calls from the initial inquiry to final resolution, which includes scheduling appointments, relaying messages, and following up with patients as needed.Patient Support: Provide exceptional customer service while addressing patient concerns and ensuring their satisfaction through efficient and professional management of calls.

Job Title: Medical Virtual Receptionist (Appointment Setter)Position Type: Part-TimeWorking Hours: 10:00 AM to 4:30 PM Eastern Daylight TimeDays of Work: Friday to SundayCompensation: $5 - $6 per hour, based on experienceWork Environment: RemoteWe are in search of a dedicated and detail-oriented Medical Virtual Receptionist (Appointment Setter) to enhance our client’s thriving practice. This position is perfect for individuals who possess excellent communication abilities, a knack for sales, and experience in managing patient interactions in a fast-paced setting.Key ResponsibilitiesSchedule and confirm appointments efficientlySend reminders and follow-ups to patientsAddress patient inquiries through email and CRMManage incoming leads using Go High Level (GHL)Quickly book appointments to minimize lead drop-offFollow up with leads during off-hours to boost conversion ratesHandle objections and guide patients towards bookingMaintain professional and clear communication at all timesCore ObjectivesQuick Response Time to LeadsEffective Appointment Booking & ConversionMinimize Patient Drop-offAlleviate Staff WorkloadKey SkillsEffective Communication & Accent ClaritySales and Conversion ProficiencyRapid Response TimeLead Follow-up & NurturingPatient Experience ManagementDependability & ConsistencyRequirementsEssential Skills and ExperienceExceptional English communication skills (clear voice, no heavy accent)Demonstrated experience in appointment setting, sales, or customer serviceStrong rapport-building and persuasive abilitiesAbility to respond promptly and manage time-sensitive inquiriesExperience in addressing patient inquiries and objectionsFamiliarity with Go High Level (GHL) or similar CRM systems (preferred)Basic medical knowledge or experience in a healthcare environmentStable internet connection and strong work ethicAvailability for weekend and off-hours workBasic RequirementsMust be proficient in spoken and written EnglishMust possess relevant work experienceAbility to provide an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]Must be available for video meetings with camera on (when needed)

Job Overview: We are on the lookout for a meticulous Healthcare Administrative Assistant who will play a vital role in ensuring the smooth operation of our healthcare facilities across various locations. This position is essential for managing patient and staff schedules, overseeing important paperwork, aiding in credentialing processes, and facilitating clinical workflows. The ideal candidate will possess excellent organizational skills, be technologically adept, and have a solid understanding of healthcare compliance standards.Key Responsibilities: Coordinate and manage patient and staff scheduling across multiple locations. Organize and oversee administrative documentation and paperwork. Assist in the credentialing of healthcare providers and support clinical coordination tasks. Ensure adherence to HIPAA regulations and internal office protocols. Facilitate workflow processes and maintain compliance tracking. Update and manage electronic medical records (EMR) efficiently.

Join Our Team as a Medical BillerAre you looking for a rewarding opportunity to work in the healthcare industry? As a Medical Biller at remote-raven, you will play a crucial role in ensuring accurate billing and reimbursement for healthcare services. We are seeking detail-oriented individuals who are passionate about the medical field and have a knack for numbers.Your responsibilities will include processing medical claims, verifying patient information, and managing billing inquiries to ensure timely payments. This role is perfect for someone who thrives in a remote work environment and is dedicated to providing exceptional service.

Job Title: Clinical Medical Virtual Assistant (Athena EHR) – RN/RPhJob Code: AM-RPosition Type: Full-TimeWork Schedule: 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM Eastern Daylight Time (flexible based on client preference)Work Days: Monday to FridaySalary: $6–$7 per hour (based on experience)Job Summary & Client OverviewJoin our team as a Clinical Medical Virtual Assistant (Athena EHR) for a leading U.S.-based healthcare provider committed to delivering exceptional patient-centered care through innovative technology and efficient systems. This position offers licensed healthcare professionals (Registered Nurses, Pharmacists, or similar) the opportunity to leverage their clinical expertise in a remote, non-bedside environment, collaborating with a U.S. medical practice.In this pivotal role, you will enhance patient care by managing clinical communications, coordinating care, and ensuring timely follow-ups regarding lab results, imaging, and prescriptions. Your focus will be on clinical inbox management, prior authorizations, and care coordination using the Athena EHR system.ResponsibilitiesOversee the clinical inbox within Athena EHR, including patient messages, test results, provider communications, and prescription refill requests.Efficiently process prior authorizations and benefit verifications.Follow up on lab and imaging results to ensure completion and documentation accuracy.Organize and manage incoming faxes, ensuring proper alignment with patient charts.Conduct outbound calls to patients for follow-ups and updates as necessary.Maintain accurate and timely documentation in the EHR system.Complete all clinical tasks promptly to support provider workflows and enhance patient care.RequirementsMust be a licensed healthcare professional (RN, Pharmacist, or similar).Prior experience as a Medical Virtual Assistant supporting a U.S.-based practice is required.HIPAA Certification is mandatory.Hands-on experience with Athena EHR is essential.Strong knowledge of U.S. healthcare systems and workflows.Excellent English communication skills, both written and verbal.High attention to detail with the ability to manage multiple clinical tasks effectively.Experience with RingCentral or similar VoIP systems.Familiarity with insurance portals and payer requirements.Desired Experience:Managing clinical inboxes or messages.Handling prior authorizations and benefit verifications.Conducting lab and imaging follow-ups.Key Performance Indicators (KPIs)To be defined based on performance metrics.

Join our dynamic team as a Medical Virtual Assistant specializing in the healthcare and sleep clinic sectors. This remote position offers you the opportunity to support healthcare professionals, manage patient communications, and streamline administrative tasks efficiently from your own home. If you have a passion for patient care and administrative excellence, we want to hear from you!

Join our dynamic team as a Medical Biller, where your meticulous attention to detail and organizational skills will ensure the seamless management of medical claims and insurance processes. In this essential role, you will be responsible for the accurate and timely submission of medical claims, while adhering to all regulatory standards.Key Responsibilities- Efficiently input claim data into our systems and maintain well-organized records.- Monitor payments and denials, ensuring that claims are processed smoothly.- Proactively resubmit denied or incorrect claims and address any related issues in a timely manner.- Generate and present monthly billing reports and claim summaries.- Liaise with insurance companies to resolve inquiries and tackle claim denials.- Employ tools like ClickUp, Google Suite, and Trizetto Simple Claim to manage your workflow effectively.Qualifications- Proven experience in medical billing and claims management.- Proficient in ClickUp, Google Suite (Docs, Sheets), and Trizetto Simple Claim.- Exceptional attention to detail and precision in data entry.- Strong communication skills for effective interaction with insurance agencies.- Ability to analyze claim denials and devise effective strategies for resolution.- Self-driven, highly organized, and adept at meeting deadlines in a fast-paced setting.Work Schedule- Monday to Friday, 9:00 AM – 6:00 PMPreferred Candidate- Female applicants are particularly encouraged to apply.Benefits of Joining Our Team- Be part of a supportive and professional healthcare environment.- Opportunities for professional development and enhancement of your medical billing skills.- Work in a structured setting with access to cutting-edge tools and technologies.If you are passionate about medical billing and equipped with the necessary skills, we invite you to apply and become a vital part of our growing team!

Key ResponsibilitiesIntake & TrackingEfficiently receive, log, and track all incoming medical records requests via email, patient portal, secure fax, mail, subpoenas, court orders, and payer and Medicare requests.Utilize approved templates to acknowledge receipt and maintain continuous status communication.Authorization & Legal ValidationVerify the identity and authority of requestors to ensure compliance.Thoroughly validate authorizations regarding scope, purpose, expiration, and minimum necessary standards.Identify records requiring special protections (e.g., 42 CFR Part 2, psychotherapy notes, HIV/STD results, minor records, third-party information).Review subpoenas, court orders, payer audits, and Medicare documentation requests meticulously.Escalate legal, complex, or ambiguous requests to Privacy/Compliance and the Lead Accounting Assistant.Clinical & Provider ClearanceRoute all proposed record disclosures to treating clinicians and psychiatric/psych prescribing providers for review and written approval before release.Document approvals, restrictions, redactions, or holds in the ROI log accurately.Place releases on hold and escalate if providers identify clinical risks or contraindications.Record Preparation & FulfillmentRetrieve designated records from the EHR or document repository efficiently.Assemble, paginate, label, and redact records in accordance with policy and provider guidance.Utilize secure encryption and approved delivery methods (secure email, portal, or secure fax).Maintain comprehensive documentation including date/time, recipient, contents, delivery method, and authorizing documents.Timeliness, Quality & AuditsMeet internal SLAs and all federal/state response timelines, including CMS requirements for Medicare records.Conduct quality checks prior to release to ensure accuracy and compliance.Participate in ROI, payer, and Medicare audits and promptly remediate findings.Compliance & Information SecurityStrictly adhere to HIPAA, privacy, confidentiality, and records retention standards.Apply the minimum necessary standard for all disclosures.Follow remote security protocols including VPN, MFA, approved devices, and private workspace requirements.Immediately report and escalate potential privacy incidents or misdisclosures per policy.Collaboration & CommunicationWork closely with Privacy/Compliance teams and other stakeholders to ensure seamless operations.

Join QuickTeam, a leading remote staffing company, dedicated to connecting skilled virtual professionals with thriving healthcare organizations across the United States. Our mission is to enhance the operational efficiency of medical practices by providing exceptional Virtual Assistants who play a crucial role in improving patient experiences.We are seeking a Bilingual Medical Virtual Assistant (Creole & English) to support a healthcare client based in the United States.Role OverviewAs a Medical Virtual Assistant, you will deliver remote administrative support to a healthcare practice. Your responsibilities will include patient coordination, record management, appointment scheduling, and assistance with telehealth operations. As a vital part of the team, you will ensure that clinics operate smoothly by managing essential administrative tasks and facilitating patient communication from a distance.Part-Time Hours: 20 to 30 hours per weekCompensation: $7.00 to $9.00 per hour, based on experienceAvailability: Must be willing to work during EST hours

Job Title: Remote Medical Biller (Dental Claims)Job Type: Full-Time / RemoteAbout the Role: We are looking for a meticulous and dedicated Medical Biller to become a vital part of our team. In this role, you will be primarily responsible for inputting and overseeing insurance claims through dental billing software. The ideal candidate will possess previous experience in medical or dental billing, exhibit exceptional attention to detail, and demonstrate the capability to work autonomously in a remote environment.Key Responsibilities:Precisely enter dental insurance claims into the billing software.Examine patient records to ensure correct claim submissions.Confirm insurance details and eligibility as required.Follow up on unpaid or refused claims to guarantee prompt reimbursement.Maintain orderly digital records of all billing activities.Communicate effectively with dental offices, insurance providers, and patients as required.Ensure adherence to HIPAA and other billing regulations.

About Our Practice:We are a premier audiology practice dedicated to delivering outstanding care and support to our patients. As we expand, we are looking for a motivated, organized, and compassionate Remote Medical Receptionist to become a vital member of our team. This role serves as the initial point of contact for our patients, playing an essential role in facilitating a smooth and positive experience.Primary Responsibilities:Respond to and manage incoming calls and patient inquiries with professionalism and courtesy.Efficiently schedule and manage patient appointments.Maintain and update patient records utilizing Blueprint EMR.Assist patients with billing inquiries and verify insurance information.Communicate and coordinate with medical staff to ensure seamless daily operations.Provide general administrative support as necessary.

Job Title: Medical Billing Denials & Appeals Specialist Schedule: Full-Time | Monday to Friday | 9:00 AM – 5:00 PMJob OverviewJoin our dynamic team as a Medical Billing Denials & Appeals Specialist. This remote role is essential for reviewing denied claims, engaging with insurance companies, and ensuring prompt follow-ups that maximize reimbursement outcomes. The ideal candidate will exhibit exceptional organizational skills, quick learning ability, and confidence in navigating medical billing systems while maintaining a professional rapport with insurers and internal teams.This is a truly remote position, welcoming applicants from all over the globe as long as they meet the necessary qualifications.Key ResponsibilitiesExamine and assess denied or rejected medical claims to identify underlying issues.Engage with insurance companies via telephone to follow up on denied claims and gather claim status updates.Compile and submit appeals with precise documentation and supporting evidence.Collaborate with clients or internal teams to collect essential patient or claim information.Maintain accurate billing system updates and thorough documentation of all follow-up actions.Adhere to insurance guidelines and medical billing regulations to ensure compliance.Work diligently to minimize claim aging and enhance reimbursement turnaround times.RequirementsExtensive experience in medical billing denials and appeals.Demonstrated ability to communicate clearly and professionally in fluent English (both verbal and written).Comfortable with making frequent outbound calls to insurance providers.A quick learner with the capacity to swiftly understand workflows and navigate billing systems.Detail-oriented, analytical, and exceptionally organized.Dependable, trustworthy, and able to work autonomously in a remote setting.Experience with medical billing or practice management systems is highly advantageous.