Contract Type: FreelanceLanguage: English (Philippines) About the Role We are on the lookout for a meticulous AI Data Quality & Annotation Specialist to play a crucial role in the development and evaluation of large language models (LLMs). In this position, you will be responsible for reviewing English language content to evaluate sentiment accuracy, factual consistency, and reasoning quality, all guided by structured protocols. This opportunity is perfect for candidates who possess exceptional analytical abilities, a keen eye for detail, and a steadfast commitment to applying labeling standards consistently. What You Will Do: - Assess and label content for sentiment, factual correctness, and reasoning challenges. - Analyze model outputs across various quality dimensions utilizing scoring frameworks. - Validate automated evaluations and uncover discrepancies or inaccuracies.

Join Welocalize as an AI Data Quality Specialist in the Philippines, where you will play a key role in ensuring the accuracy and reliability of AI data. Your expertise will contribute to the enhancement of machine learning models and the overall quality of AI systems. Collaborate with a dynamic team, utilizing state-of-the-art technologies to support our global clients.

Company: SupportYourApp Location: Remote , Philippines About SupportYourApp SupportYourApp provides technical and customer support to technology leaders including MasterCard, Calm, and MacPaw. Since 2010, the team has worked with clients in over 30 countries and delivered support in 60 languages. The company specializes in SaaS, software, and hardware solutions, with a focus on secure and effective service. Role Overview The Technical Support Consultant works remotely from the Philippines, handling technical support for a global client base. This position offers the chance to work in a multicultural environment and develop new skills, all within a company that values a people-first approach. What You Will Do Deliver technical support via chat, email, and phone Diagnose complex technical issues and escalate when needed Act as the main technical contact during live events Communicate incidents clearly, including impact, timeline, and steps to reproduce Use tools such as SQL, Grafana, and OpenSearch to analyze logs, APIs, and errors Work closely with R&D, Product, Professional Services, and Account Management teams to improve the customer experience Support integration, onboarding, and troubleshooting for customer events, collaborating with internal teams Requirements Fluent English skills (C1 or higher, spoken and written) 1–2 years of experience in a technical support role Background as a Tier 2 Technical Support Engineer is a plus Strong problem-solving abilities and a customer-focused mindset Preferred Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related discipline Ability to read and write scripts in Python, Bash, or JavaScript Benefits Flexible working hours Fully remote work Inclusive, international team culture Compensation paid in USD Employee referral incentives Support for work-life balance with an internal health policy Leadership focused on professional growth and long-term collaboration Opportunities for self-improvement Trust-based culture with no time-tracking requirements *Benefits may differ depending on engagement terms; independent contractors may not qualify for all benefits.

Job Title: Intake SpecialistJob Type: Long-term, full-time contractorWorkplace: RemoteAt HireHawk, we are dedicated to bridging the gap between exceptional global talent and top-performing U.S. companies. We pride ourselves on identifying outstanding professionals who combine expertise with a proactive approach in their roles. Our mission is to empower candidates to advance their careers while providing our clients with dependable, remote-ready talent that delivers impactful results from day one.We are seeking a meticulous and compassionate Intake Specialist to serve as the initial touchpoint for prospective clients. In this position, you will manage incoming inquiries, collect essential information, and facilitate a seamless and professional intake process. Your contributions will significantly influence the first impression clients have of our organization.Your responsibilities will include:Responding to inbound calls, emails, and chats from potential clients.Conducting preliminary intake interviews and gathering pertinent information.Accurately recording client information in our CRM or internal systems.Evaluating inquiries and directing cases to the appropriate teams.Following up with leads to ensure the completion of the intake process.Upholding a high standard of professionalism and empathy in all interactions.Meeting response time and conversion KPIs.

Role Overview HireHawk seeks a Finance & Collections Specialist based in the Philippines to support tenant collections for a U.S. real estate portfolio. This remote role focuses on managing delinquencies, ensuring timely payments, and assisting with financial reporting and analysis. The position offers the chance to work closely with both internal teams and tenants, contributing directly to the financial health of managed properties. Main Responsibilities Monitor and manage tenant delinquencies across multiple properties. Communicate with tenants to follow up on overdue payments. Reconcile tenant ledgers and accounts to maintain accurate records. Analyze delinquency data and report trends to leadership. Document all collection activities and communications thoroughly. Work with property managers and legal teams when escalation is needed. Review and improve collection workflows, policies, and follow-up steps. Assist with preparing monthly and quarterly financial reports. Support budgeting, cash flow tracking, and variance analysis. Develop clear, high-level reports for property owners. Help with investor-related reporting as needed. Location This is a remote position based in Calabarzon, Philippines.

Cloudbeds builds a platform that supports hotels and properties in over 150 countries, helping manage billions in bookings each year. The company’s remote team develops solutions to improve hotel operations and commercial strategies, working with both independent hotels and large groups. Since 2012, Cloudbeds has received recognition such as the World's Best Hotel PMS Solutions Provider and a spot on Deloitte's Technology Fast 500 in 2024. Role overview The Accounting Specialist (Remote, Philippines) focuses on supporting North American hotel clients as they set up and use Cloudbeds’ financial and accounting features. This position is based in the Philippines or the broader APAC region and requires working North American business hours (US EST and/or PST). What you will do Guide hotel clients and their accounting teams through accounting configurations, including chart of accounts mapping, tax setup, and ERP integrations. Help ensure properties are ready to operate from day one, with workflows that comply with US GAAP. Engage directly with clients, providing support and onboarding for financial features. Team and collaboration This team bridges hospitality expertise and technical execution, working closely with Engineering, Support, and Sales. The work addresses real financial challenges for hotel operators and involves helping customers connect their financial systems to Cloudbeds. Requirements Experience in hospitality accounting and a strong interest in technical solutions. Comfort and skill in direct client interaction and support. Availability to work North American business hours (US EST and/or PST). This role is not suited for those who prefer spreadsheet work with minimal customer interaction.

Are you passionate about transforming business processes through automation? Join us as a Process Automation Specialist at Ikano Retail, where you will play a pivotal role in enhancing operational efficiency.In this full-time position, you will collaborate with our Exploration, Co-Creation & Innovation departments to identify automation opportunities and implement solutions that drive productivity and innovation. Your expertise will be crucial in streamlining workflows and contributing to our mission of delivering exceptional retail experiences.

Company OverviewLevelUp is a premier outsourcing agency that partners with agencies, software vendors, and website owners to deliver specialized solutions. With over seven years of successful collaboration, we provide exceptional technical, operational, and back-office support. Our dedicated team of skilled professionals is passionate about delivering top-notch quality to our clients, ensuring their success is our top priority.Position OverviewAs a Customer Success Specialist, you will play an essential role in our team by overseeing the commercial execution and retention of our high-volume accounts. This role emphasizes the entire renewal process, effective contract management, and building strong customer relationships to optimize revenue retention. Working during North America Central Time hours, you will collaborate closely with Customer Success Managers (CSMs) to ensure a seamless and outstanding customer experience. We are looking for a proactive, agile, and accountable individual who thrives in a fast-paced, collaborative environment, and is committed to maintaining data integrity while driving performance against key metrics.

Join HireHawk, where we specialize in connecting exceptional global talent with leading U.S. companies. We are dedicated to empowering candidates to advance their careers while providing our clients with remote-ready professionals who deliver impactful results from day one.We are currently seeking a Customer Success & Sales Follow-Up Specialist to enhance our sales team by re-engaging with previous prospects and customers. This role emphasizes relationship building, gathering customer feedback, and providing insights to the sales team, rather than focusing solely on closing sales.Key Responsibilities:Initiate friendly follow-up calls and emails with customers who have previously received quotes or proposals.Reconnect with past prospects to assess their interest in proceeding with flooring projects.Ask insightful questions to collect feedback regarding customer experiences with our company and sales team.Accurately document detailed notes and insights from customer interactions in our tracking systems.Classify leads as hot, warm, or cold based on customer engagement.Identify and flag potential opportunities for the sales team to follow up on.Maintain precise records using spreadsheets or CRM tools.Provide valuable insights to improve our customer follow-up processes.Assist in developing a systematic outreach process and knowledge base as the role evolves.

Position Overview:Join Okendo as a Technical Support Specialist and become an essential part of our mission to empower Shopify brands with seamless platform integration and support. This role involves guiding merchants through their onboarding process by executing front-end development tasks on Shopify storefronts utilizing HTML, Liquid, CSS, and JavaScript. Your responsibilities will include installing Okendo widgets, setting up features, customizing widgets, and troubleshooting front-end issues. Collaboration with the support team, adherence to coding standards, and contributing to our documentation are vital components of this position.Your Impact:Technical Support Excellence:- Deliver prompt and effective chat and email support to merchants during onboarding, installation, and ongoing maintenance.- Complete onboarding tasks requiring front-end development skills on Shopify storefronts (HTML, Liquid, CSS, JavaScript).- Install Okendo widgets and execute feature setup, including SEO enhancements and app integrations.- Conduct post-installation and maintenance tasks for merchants.- Customize Okendo widgets, add additional components, and troubleshoot front-end bugs.- Uphold Okendo's coding guidelines to ensure the highest quality of work.- Strive for excellence in work quality for yourself and your colleagues.- Proactively request app reviews from satisfied customers.Team Collaboration:- Support fellow team members with inquiries and tasks as needed.- Help maintain and update internal technical documentation.- Escalate incidents to appropriate team members as necessary.Product Insight and Industry Engagement:- Partner with the development team to relay customer feedback and suggest potential product improvements.- Stay updated on industry trends, best practices, and emerging technologies to provide proactive support to merchants.Cross-Functional Collaboration:- Engage in cross-functional projects aimed at improving customer experience and support efficiency.- Work alongside sales and marketing teams to assist in technical aspects of pre-sales activities, including consultations and product demos.Empowerment of Okendo Merchants:- Actively participate in Okendo forums, webinars, and other channels to answer common merchant questions, share insights and best practices, and foster a supportive community.

Job Title: Financial Analyst and Reporting Specialist (1099 Contractor)Location: RemoteJoin onlyexperts, a leader in providing fractional CFO services to subscription-based companies, where we empower our partners with financial clarity, operational excellence, and strategic insights. We are committed to delivering high-quality KPI dashboards, superior financial reporting, and compliance optimization. As we expand our team, we invite a detail-oriented and dynamic contractor to manage back-end financial analysis and reporting, allowing us to prioritize customer-facing initiatives and business growth.Job OverviewWe are in search of a proficient Financial Analyst and Reporting Specialist to assist our clients by overseeing financial operations. This crucial role focuses on seamless financial modeling, thorough analysis, and comprehensive reporting while utilizing advanced tools to enhance efficiency and automation.Responsibilities• Develop and maintain sophisticated financial models that facilitate informed decision-making for our clients.• Create and refine KPI dashboards and other performance tracking systems.• Automate manual processes using Excel, Power Query, and other platforms to boost efficiency.• Perform detailed financial analysis and reporting, ensuring precision and clarity.• Support FP&A functions, including budgeting, forecasting, and variance analysis.• Collaborate with team members to streamline financial workflows and enhance reporting formats.• Provide assistance with bookkeeping tasks as required and identify automation opportunities.• Manage multiple projects and clients concurrently with demonstrated ability.• Effectively communicate findings and recommendations to stakeholders, both internally and externally.• Ensure all deliverables uphold the highest standards of accuracy and timeliness.QualificationsEducation: Bachelor’s degree in Accounting, Finance, or a related discipline; CPA or CFA certification is advantageous.Experience:• A solid grounding in accounting with a minimum of 5 years in FP&A or a comparable role.• Advanced skills in financial modeling.• Proficiency in Excel, Power Query, and automation tools such as ChatGPT.Skills:• Exceptional analytical and problem-solving capabilities.• Strong organizational skills paired with meticulous attention to detail.• Effective communicator capable of clearly conveying complex financial concepts.• Familiarity with contemporary financial software and systems is a plus.

Join HireHawk, where we specialize in bridging exceptional global talent with leading U.S. companies. Our mission is to connect highly skilled professionals with opportunities that allow them to excel and make a meaningful impact from the outset. We are dedicated to supporting candidates in their career progression while providing our clients with dependable remote talent.We are currently seeking a dynamic and communication-focused Candidate Outreach Specialist to enhance our sourcing team. This role is perfect for individuals who thrive in a fast-paced environment and enjoy engaging with candidates over the phone to keep our talent pipeline vibrant and organized.Key Responsibilities:Initiate outbound calls to prospective candidates.Identify and connect with suitable candidates from our ATS database.Review existing talent pools to engage with relevant profiles via phone.Maintain and update candidate records in the ATS.Organize and ensure the accuracy of candidate pools for up-to-date information.Guide candidates through various stages of the recruitment process based on their status and feedback.Reconnect with previous candidates in the ATS through proactive outreach.Foster positive communication with candidates to enhance their experience.Assist the sourcing and recruiting teams with administrative and coordination tasks.

Onboarding Specialist (RVA PH)Join Remote VA as an enthusiastic Onboarding Specialist to play a vital role in creating a smooth and rewarding onboarding experience for our new team members. In this position, you will facilitate the onboarding process, assisting new employees in their integration into our dynamic remote work culture. We are looking for a highly organized, communicative individual who is committed to enhancing the employee experience right from the start.Key Responsibilities: Manage and streamline the onboarding process for new hires, ensuring all documentation is accurately completed and submitted on time. Conduct engaging welcome sessions to introduce new employees to our company culture, policies, and operational procedures. Act as the primary resource for new hires throughout their onboarding journey, addressing questions and providing necessary support. Collaborate with various departments to develop onboarding materials, including training schedules and resources. Track the progress of new employees during their onboarding period and collect feedback to continually improve the onboarding experience. Assist in setting up accounts and access for new hires, ensuring they have the necessary tools to start their roles effectively. Keep accurate records of onboarding activities and provide regular updates to HR and management. Stay updated on best practices in onboarding and employee integration.

WALTER is actively cultivating a Talent Pool for future opportunities and is on the lookout for a skilled Digital Marketing Specialist based in the Philippines. Although this is not a current job opening, we are eager to connect with talented professionals for upcoming roles. If you have a passion for digital marketing and are excited to take part in innovative projects, we invite you to apply!Key Responsibilities May Include:Design and execute comprehensive digital marketing campaigns across various platforms, encompassing SEO, SEM, email, social media, and content marketing.Analyze and monitor online marketing performance using analytics tools like Google Analytics and social media insights.Generate engaging and relevant content for digital platforms that aligns with our target audience's interests.Manage and refine PPC campaigns to enhance ROI and drive conversions.Work collaboratively with design and content teams to create exceptional marketing materials.Keep updated with the latest trends in digital marketing and industry best practices.Conduct A/B testing for campaigns and produce reports to evaluate effectiveness and identify areas for enhancement.

We are seeking a detail-oriented Accounts Payable Specialist to join our dynamic team at TRM Labs. In this role, you will be responsible for managing the company's financial obligations efficiently and accurately. This includes processing invoices, verifying payments, and ensuring compliance with financial regulations. You will collaborate with various departments to maintain accurate financial records and support the overall financial health of the organization.

Job Title: Customer Success Specialist (CSS)Role: Full Time, 40 hours per week, Fully RemoteJob Overview:Join our dynamic team at onlyexperts as a Customer Success Specialist (CSS) and play a pivotal role in ensuring our clients have an exceptional experience on our purchasing platform. This fully remote position is ideal for individuals who are detail-oriented, possess outstanding communication skills, and are passionate about helping clients succeed. You will support our Customer Success Managers (CSMs) by managing day-to-day account activities, enhancing client communications, and driving overall customer satisfaction for our low-touch and mid-tier clients.Key Responsibilities:● Client Outreach: Proactively engage with a diverse range of clients to ensure seamless functionality on our platform, collecting valuable insights to inform future product enhancements.● Account Management: Independently manage communications and address the needs of lower-tier and less complex accounts, ensuring every client feels supported and fully operational.● Onboarding Assistance: Facilitate the onboarding process for new clients, including account setup, introductory training, and addressing initial inquiries. Over time, take on full end-user onboarding to allow CSMs to focus on strategic stakeholders.● Support Collaboration: Work alongside CSMs to assist with daily account tasks such as user outreach, capturing client feedback for platform improvements, and addressing client inquiries by directing them to the appropriate support channels.● Engagement Monitoring: Track platform usage to identify potential issues or opportunities for improvement, collaborating closely with CSMs to enhance client engagement.● Presentation Support: Aid in the creation of quarterly business review (QBR) presentations for CSMs, developing engaging Google Slide/PowerPoint decks that showcase client health scores, emerging trends, and the value derived from our platform.● Initial Client Support: Act as the first point of contact for client inquiries, escalating complex issues to CSMs or other teams to ensure timely resolution.● Sales Support: Identify potential sales leads through client interactions, assisting in sales initiatives by identifying outreach opportunities.

Job Type: Full-time, long-term contractorWorkplace: RemoteSchedule: Full-time, aligned with U.S. business hours (Pacific Time Zone)Compensation: $1,200 - $1,800 USDWe are on the lookout for a dynamic Klaviyo Specialist and Shopify Administrator to elevate our email marketing strategies and enhance our e-commerce operations. This mid-senior level position integrates advanced email automation with proficient Shopify management, aimed at maximizing online sales and increasing brand visibility. You will craft intricate marketing flows, assess campaign performance, and work closely with our marketing team to maintain brand consistency. The role also includes overseeing Shopify's backend administration, optimizing merchandising, and integrating TikTok Shop functionalities. This is a prime opportunity for a proactive professional to significantly impact our expanding consumer goods brand.As a forward-thinking consumer goods brand, we are dedicated to driving online sales growth through strategic email marketing and optimized e-commerce experiences.We seek a strategic thinker who offers proactive insights rather than merely managing existing systems. The ideal candidate is exceptionally organized, detail-oriented, and dedicated to long-term growth while seamlessly adapting to our flexible scheduling and evolving brand requirements.• Design and optimize advanced email marketing flows to enhance online sales and brand recognition• Formulate comprehensive email marketing strategies and automation workflows• Analyze campaign effectiveness and provide data-driven optimization recommendations• Oversee Shopify backend operations, including merchandising optimization and product categorization• Integrate and enhance TikTok Shop capabilities to broaden sales channels

Join Ikano Retail Philippines as a Finance Specialist in a contract position, where you will play a crucial role in managing and enhancing our financial operations. You will be responsible for financial reporting, budgeting, and ensuring compliance with local regulations. If you have a keen eye for detail and a passion for finance, we want to hear from you!

About SupportYourApp SupportYourApp is a global provider of Intelligent Support-as-a-Service, working with technology leaders such as MasterCard, Calm, and MacPaw since 2010. Our teams deliver secure customer and technical support in more than 30 countries and 60 languages, serving a wide range of industries. Role Overview: Technical Support Consultant (Remote, Calabarzon, Philippines) Join a multicultural team as a Technical Support Consultant and work remotely from anywhere in Calabarzon. This role offers the chance to develop new skills and reach ambitious goals, all within a company that values its people and supports professional growth. Key Responsibilities Deliver technical support to enterprise B2B clients via email. Work with a global support team to provide on-call help for critical technical issues when required. Troubleshoot complex technical problems and escalate as needed. Act as the main technical contact during live event lifecycles. Use tools like SQL, Grafana, and OpenSearch to analyze logs, APIs, and errors. Partner with R&D, Product, Professional Services, and Account Management teams to improve customer satisfaction. Support integration, onboarding, and troubleshooting for customer events in close collaboration with internal teams. Required Qualifications Fluent English skills (C1 level, spoken and written). At least 1 year of Tier 2 technical support experience, preferably in enterprise SaaS settings. Demonstrated ability to diagnose and resolve complex technical issues quickly. Experience working directly with clients to understand and address their technical challenges. Familiarity with ticketing systems such as Zendesk, Jira, or similar. Understanding of customer onboarding and platform integration processes. Preferred Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience with scripting languages like Python, Bash, or JavaScript. What SupportYourApp Offers Steady schedule: Monday to Friday, 7:00 AM – 4:00 PM Manila Time. Fully remote work arrangement. Inclusive, international work culture. Compensation paid in USD. Referral rewards for bringing friends onboard. Support for work-life balance through an internal health policy. Leadership focused on employee growth and long-term collaboration.