About the job
Join Our Team as a Support Associate
Are you looking to kickstart your career in operational support? Hireframe is seeking a dedicated Support Associate to assist in managing junior-level, process-driven operational tasks. This role is integral to our team and offers the opportunity to work remotely from the Philippines.
Responsibilities:
A. Outreach & Deal Support
- Execute outbound brand outreach, targeting approximately 10-15 brands daily.
- Conduct 2-3 follow-ups with brands that have not responded.
- Maintain daily brand and talent pipelines using tools like Affinity and CreatorIQ.
- Support deal operations, including tracking campaigns, deliverables, and brand spending.
- Assist with invoicing procedures.
- Respond to incoming RFPs and brand inquiries.
- Facilitate contract workflows through redlining, version tracking, and storage.
B. Scheduling & Administrative Support
- Oversee scheduling for creator, brand calls, and internal meetings.
- Coordinate and book travel arrangements.
- Manage inboxes, including filtering, templated replies, and follow-ups.
- Order milestone gifts and maintain gifting workflows.
- Assist in the upkeep of the content calendar, including scheduling uploads and reminders.
C. Research & Data Operations
- Create brand outreach lists and vertical-specific targeting data.
- Analyze social media and content performance metrics.
- Update CRM tools such as Affinity and CreatorIQ.
- Maintain internal rosters, creator profiles, and deal tracking sheets.
- Support talent scouting through basic research and deck preparation.
D. General Back-Office Support
- Participate in internal meetings, taking notes and providing summaries.
- Generate daily/weekly status reports for pods.
- Manage file organization, data entry, and overall data management.
