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Search for Order Placement / Order Entry Customer Service Representative (Full-time Remote)

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Remote VA logo
Full-time|Remote|Remote — Region XII, Philippines

Position: Order Placement / Order Entry Customer Service RepresentativeLocation: RemoteAbout Us: At Remote VA, we are committed to delivering outstanding support to our clients by optimizing order management processes. We are in search of a meticulous and communicative Order Placement / Order Entry CSR to become an integral part of our team.Role Summary:As a…

Feb 12, 2026
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Remote-VA logo
Full-time|Remote|Remote — Central Luzon, Philippines

We are seeking a meticulous Order Entry Specialist to become an integral part of our dynamic manufacturing team. This position demands exceptional accuracy in order processing, a solid technical understanding of drawings and measurements, and adeptness in data entry systems. The ideal candidate will excel in an organized setting where precision and efficiency are paramount.Key ResponsibilitiesAccurately input and oversee customer orders within company systems.Execute data entry tasks with a focus on detail and uniformity.Leverage Excel for effective tracking, reporting, and order management.Interpret shop drawings to guarantee correct order specifications.Employ mathematical skills to work with U.S. fractions and inches for precise measurements.Utilize CAD software to review and document technical details.Comprehend and record written instructions, including delivery dates, locations, and special requests.Work collaboratively with internal teams to ensure seamless order processing (no direct customer interaction required).

Feb 18, 2026
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Home Depot Supply logo
Full-time|Remote|Remote — Davao Region, Philippines

Job Description: Data Entry & Order Management SpecialistPosition Overview We are on the lookout for a meticulous and driven Data Entry & Order Management Specialist to join our Home Depot Supply team. This vital role will involve accurately entering data, processing customer orders, and collaborating with internal teams to guarantee timely order fulfillment. Candidates must possess exceptional organizational skills, keen attention to detail, and a capacity to excel in a dynamic retail supply environment.Key ResponsibilitiesAccurately enter and update product, customer, and order information into company systems.Process purchase orders with precision, ensuring correctness in product details, pricing, and delivery timelines.Monitor and track order status, working closely with warehouse and logistics teams.Identify and rectify data errors, inconsistencies, or omissions as necessary.Create basic spreadsheets, charts, and reports to assist department heads.Schedule supply chain meetings by sending calendar invites and providing scheduling assistance.Maintain communication with customers and internal teams regarding order status, delays, or discrepancies.Organize and maintain digital records and documentation to ensure compliance and facilitate auditing.Participate in process improvement initiatives to enhance efficiency and accuracy in order management.

Feb 4, 2026
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RemoteVA PH logo
Full-time|Remote|Remote — Philippines

Join our dynamic team as an Order Entry Specialist, where your attention to detail will contribute significantly to our operations in the glass and architectural materials sector. We seek a candidate with a solid background in data entry, order processing, and the ability to interpret technical drawings. In this role, you will ensure the precise entry and management of order details to facilitate seamless production and delivery, all while working remotely.Key Responsibilities:Accurately enter and process orders in accordance with client specifications and project needs.Review and interpret shop drawings to verify order details.Utilize Excel and CAD software to confirm measurements and product specifications.Document and monitor delivery schedules, locations, and special requests.Collaborate with internal teams to ensure deadlines are met and production remains accurate.Maintain a well-organized record of all orders and modifications.

Oct 31, 2025
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Manila Recruitment logo
Full-time|Remote|Remote — Philippines

The Order Management Specialist position at Manila Recruitment offers a fully remote setup within the Philippines. This role centers on managing the entire order processing cycle, from initial receipt to final fulfillment. Attention to detail and a commitment to accuracy play a key part in supporting customer satisfaction. Role overview This specialist monitors each stage of order processing, making sure customer orders are handled promptly and correctly. Collaboration with different departments is essential to keep workflows smooth and address any issues that may occur during fulfillment. What you will do Oversee the end-to-end order management process Ensure orders are fulfilled on time and with accuracy Work with other teams to resolve order-related concerns Support efforts to maintain strong customer satisfaction throughout the order cycle Location This is a remote position open to candidates based in the Philippines.

Apr 29, 2026
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Bosch Group logo
Full-time|On-site|Taguig

Bosch Group seeks a Customer Service Associate - Level 1 (Order Management) based in Taguig. The position focuses on guiding customers through the order process and making sure their questions are answered quickly and accurately. Key responsibilities Handle customer inquiries about orders Oversee and monitor orders from placement through completion Communicate updates and resolve order-related issues Work to maintain customer satisfaction by addressing concerns and offering solutions Location This role is based in the Taguig office.

Apr 26, 2026
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RemoteVA PH logo
Full-time|$700/mo - $700/mo|Remote|Remote — Metro Manila, Philippines

Join the dynamic team at RemoteVA PH as a Customer Service Representative. In this pivotal role, you'll be responsible for managing order entries and facilitating effective email communication with our valued customers. We are seeking an individual who possesses a strong background in customer support, exceptional written communication abilities, and a knack for efficiently processing and managing orders. Familiarity with WordPress is considered an advantageous asset.Key Responsibilities: Engage with customers through email, ensuring timely and professional communication. Accurately enter and process customer orders into our system. Maintain and update customer records as necessary. Utilize QuickBooks Online and Extensiv for effective order management. If applicable, assist with updates and basic management on WordPress.

Feb 5, 2025
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Continental AG logo
Full-time|On-site|Makati City

As an Order Management Specialist at Continental AG, you will play a pivotal role in ensuring seamless order processing and customer satisfaction. Your responsibilities will include overseeing order fulfillment, coordinating with various departments, and maintaining accurate order records. You will be the primary point of contact for customers regarding their orders, ensuring timely communication and resolution of any issues.

Mar 30, 2026
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Continental logo
Full-time|On-site|Taguig City

As an Order Management Analyst at Continental, you will be responsible for efficiently managing customer orders and inquiries through our Salesforce.com platform. Your primary tasks will include:Overseeing customer order queues and inquiries, ensuring prompt and accurate responses.Manually entering orders into SAP with precision and ensuring smooth electronic order flow.Resolving any order conflicts including pricing, terms, and product discrepancies while monitoring orders until shipment.Ensuring stock availability and fulfilling orders by maintaining accurate order status and managing document requests.Correcting EDI errors by identifying root causes and addressing them effectively.Handling specialized customer requests with specific instructions and requirements.Managing simple claims related to undershipping, overshipping, and customer errors, alongside more complex claims such as annual returns and freight claims.Answering inbound and making outbound calls for routine inquiries and verifications.Providing product recommendations and alternative solutions to meet customer needs, utilizing catalogs and software tools.Executing SAP transactions to log and check order status, quote prices, and provide product information.Collaborating with various departments such as pricing, supply chain, and master data to provide comprehensive responses to customer inquiries.Acting as a universal backup for specialized accounts and tasks.Resolving customer complaints and conflicts while seeking to enhance customer satisfaction.Identifying opportunities for process improvements and leading initiatives to implement these enhancements.Maintaining work instruction documents on an annual basis.Familiarizing yourself with our customer service technology infrastructure to optimize processes and improve customer satisfaction.

Feb 24, 2026
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manilarecruitment logo
Full-time|Remote|Remote — Philippines

manilarecruitment is searching for a Remote Order Management Specialist to support a client with over 30 years in branding solutions, custom uniforms, costumes, and third-party logistics (3PL) services. The company delivers tailored services for a broad range of client requirements. Role overview This position focuses on overseeing the Work In Progress (WIP) process, ensuring orders progress smoothly from initiation to delivery. The Order Management Specialist verifies order details, coordinates with vendors and stakeholders, manages purchase orders, tracks shipments, and resolves issues as they arise. Strong attention to detail, proactive communication, and reliable follow-through are essential to maintain high service standards and support customer satisfaction. Main responsibilities Efficiently resolve client concerns, vendor errors, and shipping discrepancies. Notify stakeholders within 24 hours when an issue is detected. Review orders to confirm artwork formatting and ensure completeness and accuracy. Schedule and monitor follow-up dates for special action orders, taking steps to expedite or escalate as needed. Identify and flag potential problems early to prevent disruptions. Keep WIP delivery dates accurate and follow up on jobs each day. Participate in weekly and monthly sales meetings and bi-monthly vendor meetings. Attend scheduled staff meetings to stay aligned with team goals. Detailed duties Review jobs submitted to WIP for accuracy and completeness. Create and send purchase orders to vendors as needed. Obtain required artwork and submit it promptly for sample creation. Follow up with stakeholders to speed up proof approvals and keep orders moving. Monitor purchase orders for acknowledgments, production timelines, and shipping estimates. Track shipping status, collect confirmations, and obtain tracking details efficiently. Address production or shipping delays quickly to keep projects on schedule. Maintain regular communication with vendors by email and phone throughout the order and shipment process. Calculate shipping charges accurately for customers using various methods. Keep the Job Issue Tracker up to date and resolve scheduled items daily. Escalate unresolved issues promptly when additional support is required. Move jobs to Delivered status for invoicing once freight charges are calculated. Conduct final follow-ups on each job to confirm successful product delivery. Location This is a remote position based in the Philippines.

Apr 22, 2026
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Turnitin, LLC logo
Full-time|On-site|Manila

As an Order Processing Specialist, you will play a vital role in ensuring the seamless and accurate processing of customer orders on a daily basis. Your responsibilities will include provisioning accounts, verifying orders within our Customer Relationship Management (CRM) system, and addressing various additional requests. You will collaborate closely with our Sales Representatives to guarantee that all orders are complete, precise, and adhere to our internal standards. Reporting to the Finance department, you will support the administrative and operational demands of our Global Sales Team while managing both routine and special projects that require you to gather information and coordinate with multiple departments across the organization.Key Responsibilities:Efficiently process orders by managing and navigating through the assigned case queue.Provision customer accounts, both new and existing, across diverse platforms for a variety of products.Ensure requests are processed accurately and within designated timeframes.Resolve issues that arise related to purchases or provisioning in collaboration with relevant internal teams.Respond promptly to email inquiries and requests from internal stakeholders.Establish and nurture strong working relationships with internal partners across the organization.Provide support to cross-functional departments, including Sales, Finance, Support, and Product teams on a global scale.Maintain a comprehensive understanding of our products, sales workflows, expectations, and order processes.Carry out additional administrative tasks and support projects as assigned.

Jan 9, 2026
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Agency logo
Contract|Remote|Philippines

Join our dynamic team as an Online Ordering Specialist in a freelance capacity! This exciting role offers you the chance to leverage your skills in online order management and customer service. You will be responsible for processing and managing online orders efficiently, ensuring a seamless experience for our customers.

Apr 5, 2026
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Workstream logo
Full-time|Remote|Manila, Philippines

About Workstream Workstream builds HR, payroll, and hiring tools for hourly workers. Our platform helps businesses and employees bridge the technology gap in this large segment of the workforce. Clients include well-known brands such as Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. As a Series B company backed by investors like Founders Fund, BOND, and Coatue, Workstream continues to expand its product suite and grow its team. Core Values Workstream looks for people who align with its Company Values and can contribute positively to the team culture. What Workstream Offers Permanent remote role Direct payment to your bank account $50 monthly medical stipend 13th-month pay Location This position is based in Manila, Philippines and is remote.

Apr 17, 2026
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Continental AG logo
Full-time|On-site|Taguig City

Join our dynamic team at Continental AG as an Order Management Specialist. In this pivotal role, you will oversee the processing and management of customer orders, ensuring accuracy and timely delivery. You will collaborate closely with various departments to enhance order fulfillment processes and maintain exceptional customer satisfaction.

Mar 19, 2026
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onlyexperts logo
Part-time|Remote|Remote — Philippines

Join Our Team as a Part-time Order to Cash SpecialistLocation: Fully RemoteTeam: FinanceReporting to: Head of Global Accounts Receivable (AR) and Head of Financial OperationsAre you ready to take your career to the next level? We are seeking a highly skilled Order to Cash Specialist to join our dynamic global finance team. This role is not for beginners; we are looking for candidates who have demonstrated expertise and a solid track record in payment reconciliation, particularly with Stripe.In this pivotal position, you will be responsible for the meticulous daily reconciliation of incoming and outgoing transfers within our extensive global payment framework. Your contributions will play a vital role in maintaining our cash flow integrity, ensuring accurate payouts to owners, and enabling operational scalability. You will be expected to proactively identify and resolve payment flow challenges before they affect our partners and lead initiatives to automate and enhance all Order to Cash processes.This position is ideal for individuals who possess strong analytical skills, exceptional attention to detail, and a passion for using technology to tackle complex challenges in a fast-paced transactional landscape.

Jul 30, 2025
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Continental AG logo
Full-time|On-site|Taguig City

As an Order Management Analyst/Specialist at Continental, you will play a crucial role in ensuring efficient order processing and management. Your analytical skills will be vital in optimizing order fulfillment processes, and you will collaborate closely with various departments to enhance customer satisfaction. This position offers a unique opportunity to contribute to our dynamic team and drive improvements in our operational efficiency.

Mar 19, 2026
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onlyexperts logo
Full-time|Remote|Remote — Philippines

Order to Cash SpecialistLocation: RemoteTeam: FinanceReports to: Head of Global Accounts Receivable (AR) and Head of Financial OperationsWe are in search of a highly skilled Order to Cash Specialist to become a vital member of our dynamic global finance team. This is not an entry-level position; we are seeking candidates with a solid history and extensive knowledge in payment reconciliation, especially with Stripe.As an Order to Cash Specialist, you will be responsible for the comprehensive reconciliation of incoming and outgoing transfers within our global payment ecosystem. Your contributions will be essential in maintaining the accuracy of our cash flow, ensuring precise owner payouts, and supporting operational growth. You will proactively identify and rectify payment flow inconsistencies before they affect our partners, while also promoting automation and continuous enhancements across all O2C processes.This role is tailored for individuals who are analytically minded, detail-oriented, and enthusiastic about utilizing technology to address intricate challenges in a fast-paced transactional landscape.

Jul 3, 2025
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Continental AG logo
Full-time|On-site|Makati City

Join Continental AG as an Order Management Associate in Makati City. In this dynamic role, you will be responsible for managing order processing and ensuring customer satisfaction through effective communication and coordination with various departments. Your keen attention to detail and commitment to excellence will contribute to our mission of delivering top-notch service to our clients.

Mar 19, 2026
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Continental AG logo
Full-time|On-site|Makati City

Join our dynamic team at Continental AG as an Order Management Analyst. In this role, you will be responsible for overseeing the order management process, ensuring timely and accurate delivery of products. You will collaborate with various departments to streamline operations and enhance customer satisfaction.

Mar 24, 2026
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Continental AG logo
Full-time|On-site|Makati City

Join our dynamic team at Continental AG as an Order Management Analyst. In this pivotal role, you will oversee and enhance the order management processes, ensuring efficiency and customer satisfaction. You will be responsible for processing orders, tracking shipments, and coordinating with various departments to optimize workflow.We are looking for a detail-oriented individual who thrives in a fast-paced environment and possesses strong analytical skills. You will work closely with our sales and logistics teams to streamline operations and deliver outstanding service to our clients.

Mar 24, 2026

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