About the job
About Helper Heroes
Helper Heroes supports home care agencies across the United States by providing virtual assistants who strengthen care teams. The company focuses on delivering compassionate and efficient services for clients and their families.
Role Overview
The Payroll & Billing Specialist manages employee compensation and client invoicing for Helper Heroes. This remote role is based in the Philippines and starts as part-time, with the potential to move to full-time as responsibilities grow. The position centers on accurate payroll processing, timely billing, and maintaining compliance with financial regulations.
Main Responsibilities
- Process payroll by collecting, reviewing, and entering employee timecards, then calculating wages, overtime, and deductions.
- Generate and verify client invoices, manage accounts receivable, and track outstanding balances.
- Ensure payroll laws and regulations are followed, including timely tax filings and payments.
- Keep accurate employee records, including updates to salary and deductions.
- Identify and resolve payroll errors and billing disputes to support employee satisfaction and client trust.
- Prepare management reports on payroll expenses and billing data.
What We’re Looking For
- Experience: 1-3 years in payroll, billing, or accounting roles.
- Education: Bachelor’s degree in Accounting, Finance, or Business Administration preferred.
- Software: Proficiency with QuickBooks or similar payroll/accounting platforms.
- Attention to Detail: Able to reconcile complex accounts accurately.
- Communication: Strong verbal and written skills for working with employees and clients.
Why Join Helper Heroes?
- Competitive pay: $6.50/hr for the first six months.
- Meaningful work: Help ensure clients receive the best possible care.
- Growth: Opportunities to advance as the company expands.
- Team culture: Work with a collaborative group that values compassion and humor.
