Join CrewBloom as a meticulous and proactive Project Coordinator, where you will play a pivotal role in the successful planning, execution, and oversight of a variety of projects.In this position, you will collaborate with cross-functional teams, monitor project timelines, and facilitate effective communication among all stakeholders to ensure project success.Key Responsibilities Work with project managers and team members to outline project objectives, deliverables, and timelines. Craft comprehensive project plans, allocate resources, and establish timelines. Track project milestones, proactively identifying and resolving potential challenges. Assist in the coordination of tasks and assignments across various departments. Ensure thorough documentation of project schedules, reports, and meeting notes. Promote clear communication within the team, keeping all members updated on project developments. Assist in identifying project risks and developing mitigation strategies. Organize meetings, workshops, and presentations to facilitate project activities. Collect and organize project requirements and stakeholder feedback. Contribute to process enhancements and best practices for continuous improvement. Qualifications Bachelor's degree in a relevant field such as Business or Project Management. Demonstrated experience as a Project Coordinator or in a similar role. Exceptional organizational and time management capabilities. Strong communication and interpersonal skills. Familiarity with project management tools and software. Detail-oriented with a dedication to high-quality outcomes. Able to thrive in a fast-paced, collaborative environment. Proficient problem-solving skills and a proactive mindset. Knowledge of project management methodologies is a plus. System Requirements Minimum internet speed of 15mbps for primary connection and 10mbps for backup. A desktop or laptop equipped with an i5 processor and at least 8GB RAM; an i3 processor is acceptable as a backup.Note: Backup systems must remain functional during power outages. A working webcam. A noise-canceling USB headset. A quiet, dedicated home office space. Benefits Experience a vibrant and inclusive company culture that values your contributions and fosters your professional development. Engage in opportunities for learning and innovation that make a significant impact in your field. Access to limitless career advancement prospects.

Join CrewBloom as a meticulous and proactive Virtual Assistant, where your organizational prowess and resourcefulness will play a crucial role in supporting our administrative, marketing, research, and client/project coordination efforts. The perfect candidate will showcase professionalism, possess exceptional organizational abilities, and thrive in managing multiple priorities within a dynamic work environment. You will collaborate closely with leadership and project teams to ensure seamless operations and deliver outstanding results for our clients.Full-time, Remote OpportunityWorking Hours: 9:00 AM – 5:00 PM Eastern Time, Monday–FridayKey Responsibilities: Meeting Support: Attend calls, document notes, and monitor follow-up actions. Calendar Management: Schedule, coordinate, and maintain team and client meetings. Document & Presentation Support: Create and customize presentations for client engagements and business development. Research: Execute focused research to meet project and client requirements. Database & Tracking: Keep contact lists, trackers, and updates organized. Administrative Support: Manage signatures, NDAs, invoices, and liaise with accounting. Proposal Support: Contribute to proposals through graphics, drafting, and formatting. General Support: Offer ad hoc assistance and support for special projects.

As an Accountant at CrewBloom, you will play a vital role in managing our daily bookkeeping tasks, including overseeing accounts payable, performing reconciliations, and ensuring meticulous record-keeping. This pivotal position requires you to deliver accurate and timely financial reporting, identify and resolve discrepancies, and conduct regular reconciliations of financial accounts. Collaborating closely with the Accounts Payable Manager, you will help ensure adherence to all accounting standards, regulations, and tax-related matters. You will report directly to the Accounts Payable Manager.Key ResponsibilitiesDaily & Monthly Accounting TasksProcess supplier invoices in Bill.com with precise coding and categorization.Maintain accurate financial records in QuickBooks Online, including journal entries and reconciliations.Verify product-level margins and COGS by matching supplier invoices with corresponding sales data.Reconcile sales records against payment receipts to guarantee complete and accurate revenue reporting.Track and report on unearned income from unfulfilled orders at month-end.Prepare and submit monthly sales tax filings.Financial Review & AuditConduct monthly reasonableness checks on financials to identify unexplained changes in expenses or margins.Investigate any discrepancies or inconsistencies in supplier, sales, or bank data.Audit and adjust COGS, contribution margin, and other key accounts in QuickBooks.Ensure accuracy and completeness in the classification across all financial statements.Reporting & InsightsPrepare monthly management reports featuring clear financial summaries, variances, and actionable insights.Identify and highlight significant changes or trends in revenue, margins, or expenses.Detect errors or risks early and recommend corrective actions.Process Ownership & ImprovementDevelop or enhance accounting workflows and templates for recurring tasks.Identify and implement improvements in invoice processing, margin review, and reconciliations.Maintain internal checklists for close procedures and regular financial reviews.

Join our dedicated healthcare team as a Remote Medical Scribe at CrewBloom. We are looking for an attentive and skilled individual who will play a vital role in documenting patient encounters accurately and assisting healthcare providers in managing electronic health records (EHR). This position allows you to work from the comfort of your home while contributing significantly to the efficiency and quality of patient care.Key Responsibilities Document Patient Interactions: Efficiently transcribe medical histories, physical examinations, diagnoses, procedures, and treatment plans during patient visits. Manage EHR: Ensure complete and accurate updates to patient records in the EHR system. Real-Time Entry: Support healthcare providers by entering patient information into the EHR system during consultations. Collaborate with Medical Staff: Communicate effectively with physicians, nurses, and other healthcare professionals to ensure seamless patient care. Assist with Chart Reviews: Review and edit patient charts for completeness and accuracy, ensuring compliance with regulations. Maintain Confidentiality: Handle patient information with strict confidentiality in adherence to HIPAA regulations. Provide Administrative Support: Assist with various administrative tasks, including appointment scheduling and managing correspondence. Qualifications Prior experience as a medical scribe or in a healthcare environment is preferred but not mandatory. Familiarity with medical terminology and EHR systems is advantageous. Exceptional typing and transcription skills. Strong attention to detail and accuracy. Proficiency in EHR systems and general computer skills. Effective communication and interpersonal abilities. Ability to work autonomously and manage time efficiently. Certifications: Certified Medical Scribe Specialist (CMSS) certification is a plus but not required. Preferred: HIPAA certification. Technical and Environment Requirements: Internet Connection: Primary connection should have a minimum speed of 15 Mbps, with a backup connection of at least 10 Mbps that can support work during power outages. Primary Device: Desktop or laptop with at least Intel Core i5 (8th generation or newer) or Intel Core i3 (10th generation or newer).

As an Administrative Assistant at CrewBloom, you will play a crucial role in optimizing and executing various employee-related functions within our HR department and across the organization. The ideal candidate will collaborate with multiple departments on a variety of projects while maintaining exemplary attention to detail and confidentiality.Starting Rate: $5 USD per hour.Key Responsibilities: Facilitate new employee onboarding processes through the HRIS system. Conduct thorough background checks and coordinate drug testing. Oversee the offboarding process for employees transitioning out of the company. Handle requests for employment verification efficiently. Organize travel arrangements for employees as needed. Process and fulfill purchase requests for the company. Manage equipment orders and ensure timely delivery. Oversee mail distribution and package management. Print and organize departmental checks. Maintain and update the document management system. Assist in managing the organization’s learning management system. Coordinate company-wide meetings and communication events. Support HR-related events and activities planning. Contribute to various projects as required. Update and manage the company’s recognition and announcement website. Provide backup support to the HR Generalist. Perform additional duties as required. Qualifications: A minimum of 1 year of experience in an office environment. Ability to navigate multiple windows/browsers and perform extensive internet research, with a typing speed of 45 WPM. Proficient in G-Suite and Microsoft Office applications. Able to work at a computer for extended periods. Quick and accurate data entry skills are essential. MUST be flexible to work in the US Timezone. Must have a designated workspace for the provided device with appropriate backup solutions. Technical and Work Environment Requirements: Internet Connection: A primary connection with a minimum speed of 15 Mbps and a backup connection of at least 10 Mbps that can sustain work during power outages. Primary Device: Desktop or laptop with at least Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor and a minimum of 8 GB RAM. Backup Device: Must meet or exceed the performance of an Intel Core i3 processor.

Join CrewBloom as a dedicated Virtual Assistant, where your proactive approach and attention to detail will play a crucial role in delivering top-notch administrative support. In this fully remote position, you will handle tasks including managing inbound calls, scheduling appointments, and responding to email and text communications, ensuring the seamless operation of our daily activities. We are looking for someone who possesses exceptional communication skills, organizational prowess, and familiarity with essential productivity tools.Key Responsibilities:Respond to inbound calls with professionalism and promptness.Schedule and manage appointments, meetings, and reminders effectively.Handle email and text correspondence on behalf of the company.Keep accurate records of all communications and schedules.Provide general administrative support as needed.

Join our dynamic team as a Software Support Engineer, where you'll provide top-notch support for our innovative Microsoft 365 add-in that seamlessly integrates with the M365 suite. This fully remote position is ideal for individuals passionate about delivering exceptional service to power users and administrators utilizing our product.Key Responsibilities: Deliver outstanding technical support for users of our browser extension and related solutions. Diagnose and resolve issues concerning user access, functionality, deployment, and content management. Engage with both technical and non-technical clients, providing clear explanations of problems and their resolutions. Assist power users with configuration and content management tasks. Support administrators with deployment, configuration, and troubleshooting efforts. Collaborate with internal teams to escalate complex issues and document bugs as necessary. Maintain accurate documentation of known issues, processes, and best practices for customer support. Develop and update comprehensive help content and documentation on our support site to enhance the user self-service experience.

Join our dynamic team as a Customer Success Manager, where you will play a crucial role in fostering strong relationships with our clients. Your focus will be to ensure that our customers derive maximum value from our products and services, thus driving their success and satisfaction. As the primary liaison, you will work collaboratively with clients to understand their objectives, provide essential support, and cultivate long-lasting partnerships.Key ResponsibilitiesCustomer Relationship Management: Act as the main point of contact for onboarding, training, and continuous support for our valued customers. Develop and nurture robust relationships to comprehend customer aspirations and facilitate their success. Onboarding & Training: Assist new clients through the onboarding journey to guarantee effective implementation of our solutions. Deliver customized product demonstrations and training sessions based on individual customer needs. Customer Retention & Growth: Proactively assess customer engagement and health, identifying both risks and opportunities for growth. Partner with sales and marketing teams to explore potential upsell and cross-sell avenues. Support & Issue Resolution: Serve as the customer advocate within the company to ensure timely resolution of issues. Collaborate with technical and product teams to address customer feedback and enhance user experiences. Performance Metrics & Reporting: Monitor and analyze key performance indicators such as Net Promoter Score (NPS), churn rates, and customer satisfaction levels. Provide insightful reports and analysis to management regarding customer trends and improvement opportunities.

Join our dynamic team as a Customer Service Representative, where you will be instrumental in delivering outstanding customer experiences through various communication platforms. Your primary duties will involve addressing customer inquiries, swiftly resolving issues, and collaborating with internal teams to elevate our service quality. You will be responsible for managing desk tickets, engaging in live chat support, and providing email assistance while also contributing to projects aimed at enhancing the overall customer experience.Key ResponsibilitiesDesk Ticket Management: Ensure detailed documentation within the CRM system for consistency and accuracy. Efficiently resolve Tier 0 and Tier 1 help desk tickets, closing them in a timely manner. Escalate Tier 2 and 3 support tickets to the appropriate service partners, maintaining transparent communication with customers regarding resolution timelines. Classify and manage SPAM tickets and emails effectively. Reconcile B2C and B2B payment tickets (using Stripe, AuthNet, PayPal), escalating issues to management when necessary. Assist with Inquiry Contact Forms, providing initial responses before transferring to the sales team. Oversee customer cancellations and retention efforts, collaborating with relevant departments. Address course ratings below 4 stars, gather customer feedback for enhancements, and communicate insights to the content team. Process paid PayPal invoices and scholarship applications as needed. Live Chat Support: Deliver prompt assistance to customers via live chat, providing product information, resolving complaints, and offering basic troubleshooting support. Guide customers on navigating the website, managing subscriptions, and recommending courses. Transfer relevant inquiries to the Sales team and set tasks for discount/promotion requests. Encourage customers to upgrade their subscriptions while maintaining high satisfaction ratings. Email Support: Respond promptly and professionally to all customer emails. Escalate issues as required, providing the necessary context for resolution. Manage email inboxes and document all correspondence in the CRM system. Additional Responsibilities: Assist with onboarding of new Training and Access clients as needed. Monitor and follow up on annual subscription renewals. Identify sales opportunities from reports and abandoned carts, transferring leads to the Sales team. Participate in special projects and weekly meetings. Proactively identify customer issues and propose solutions to management. Develop and uphold Customer Service procedures and standards, documenting processes for continuous improvement. Maintain accurate customer records across company applications. Draft and send mass emails to subscribers on relevant topics.

Join our team as a Public Records Specialist, where you will be a vital part of our operations by diligently researching and retrieving information from various public record databases.This role demands an exceptional level of attention to detail, precision, and efficiency. We seek individuals who exhibit integrity and dependability, as you will be handling highly sensitive information and are expected to maintain an ethical disposition.Key ResponsibilitiesConduct public record inquiries through designated databases and county court websites.Adhere to the policies, procedures, and workflows established by the VP of Compliance.Organize public records to ascertain which can be reported to our clients.Comprehend and apply relevant guidelines in search criteria.Analyze data meticulously while conforming to strictly regulated protocols and quality standards.Absorb and apply complex information relevant to specific job scenarios.Collaborate and offer support in a team environment, both within your team and across different teams.Engage with clients/applicants as necessary.

Join CrewBloom as a Sales Development Representative (SDR) and play a pivotal role in our dynamic sales team. In this fully remote position, your primary focus will be to initiate contact with prospective clients, utilizing strategic outreach methods to cultivate qualified leads that drive our sales success. Key Responsibilities:Engage in proactive outbound prospecting through calls, emails, and social media to develop a strong sales pipeline.Identify and connect with key decision-makers, crafting tailored strategies for effective engagement.Qualify leads and arrange meetings for the sales team to facilitate successful conversions.Maintain meticulous records of interactions, follow-ups, and outcomes within our CRM system.Collaborate with the marketing team to synchronize outreach efforts with ongoing campaigns and initiatives.Enhance your understanding of our products and services to effectively communicate their value to potential clients.

Join our dynamic team at CrewBloom as a Medical Records Specialist, where you will play a crucial role in managing and processing patient medical record requests in strict adherence to HIPAA regulations and company policies. Your commitment to ensuring the timely, accurate, and confidential handling of all records requests will be vital in maintaining our high standards of patient care.Key Responsibilities:Receive, verify, and process medical records requests from patients, healthcare providers, and insurance companies.Retrieve and securely transmit records both internally and externally.Maintain meticulous documentation of all requests and communications.Ensure compliance with HIPAA and privacy regulations.

Join our innovative and expanding team at CrewBloom as a Senior Backend Developer. This fully remote role allows you to leverage cutting-edge technologies while designing APIs and contributing to robust database modeling and backend architectures.Key ResponsibilitiesDesign, develop, and maintain backend services using Node.js and TypeScript.Utilize the NestJS Framework (preferred but not required) to create scalable and modular applications.Manage relational databases, particularly PostgreSQL.Architect and maintain API designs alongside solid database models.Implement AWS Lambda functions and integrate various AWS services like S3, SNS, and SQS.Facilitate the integration of backend services with third-party systems.Adhere to software best practices by implementing design patterns for clean and maintainable code.Collaborate closely with frontend teams and stakeholders to define system architecture and APIs.Review code for quality, mentor junior developers, and identify areas for improvement.Contribute to the Agile Scrum process, managing workflows with JIRA.Establish and maintain CI/CD pipelines to enhance deployment efficiency and system reliability.Promote Test-Driven Development (TDD) to ensure high-quality and dependable code.Lead by example in upholding best practices in software development and deployment.Qualifications3-5 years of backend development experience, specializing in Node.js and TypeScript.Proven expertise in PostgreSQL for database design and management.Hands-on experience with AWS services (Lambda, S3, SNS, SQS) and serverless architectures.Proficient with CI/CD tools and pipelines (e.g., Jenkins, CircleCI).Strong background in API design, database modeling, and third-party system integrations.Deep understanding of design patterns and best practices in software development.Experience in Agile environments, utilizing tools like JIRA.Strong knowledge of test-driven development (TDD) and continuous testing methodologies.Exceptional problem-solving abilities and keen attention to detail.Capability to mentor and guide junior developers.Preferred Qualifications:Experience with the NestJS Framework.Familiarity with microservices architecture.Previous experience in a remote, distributed team setting.Technical and Work Environment Requirements:Internet Connection:Primary internet connection must have a minimum speed of 15 Mbps.Backup internet connection should support at least 10 Mbps and be reliable during power outages.

Join our dynamic team at CrewBloom as a Remote Patient Care Coordinator (NCLEX). In this role, you will play a crucial part in supporting patients by coordinating their care and ensuring they receive the best possible service. Your expertise will help bridge the gap between patients and healthcare providers, enhancing the overall patient experience.

Join our innovative team at crewbloom as a Senior DevOps Engineer! We are on the lookout for an experienced professional with a proven history of building and optimizing services in cloud environments. If you thrive on operational excellence, automation, and continuous improvement, we would love to have you on board.Key Responsibilities:Operational Excellence: Develop, implement, and uphold best practices for operational tools and automation, including version control and adherence to DevOps principles, utilizing Infrastructure as Code (IaC) technologies like Terraform.CI/CD Advocacy: Spearhead the creation and promotion of CI/CD best practices, standards, and processes with tools such as Jenkins, Bitbucket Pipelines, and AWS CodeBuild.Support Infrastructure: Continuously support our development teams by maintaining and enhancing the existing configuration management environment.Tool Development: Construct and deploy tools that will augment the deployment framework for our Enterprise platform, ensuring alignment with departmental objectives and service level agreements (SLAs) for availability and scalability.Zero Downtime Implementations: Design and execute strategies for zero downtime deployments and patching, ensuring minimal service disruption.Process Optimization: Work collaboratively with stakeholders to identify and eliminate bottlenecks in deployment and build processes.Automation and Troubleshooting: Engage in problem management by automating routine tasks and troubleshooting issues to mitigate future occurrences.Security Compliance: Ensure all solutions are compliant with security and regulatory standards, including Active Directory (AD), Identity and Access Management (IAM), and cloud compliance/auditing/monitoring tools.Continuous Testing: Advocate for and implement continuous testing practices throughout the DevOps lifecycle.

As a dynamic Account Executive at crewbloom, you will spearhead revenue growth by managing the complete end-to-end sales cycle—from prospecting to closing deals. Collaborating closely with potential clients, you will assess their unique business needs, present customized solutions, and cultivate enduring client relationships.This role demands a robust background in B2B sales, exceptional communication skills, and the expertise to manage enterprise or large corporate accounts. If you thrive in a fast-paced, target-oriented environment and take pride in delivering significant value to clients, this opportunity is the perfect match for you.

Role Overview CrewBloom is hiring a Health Case Manager to serve as Care Operations Lead. This fully remote position is open to candidates based in the Philippines. The role centers on coordinating and managing healthcare services for clients, with a focus on delivering consistent, high-quality care. What You Will Do Work with healthcare professionals, patients, and families to create and carry out personalized care plans tailored to individual client needs. Coordinate care transitions to ensure smooth handoffs between providers and settings. Manage health resources to support effective and efficient care delivery. Monitor and support patient outcomes, making adjustments as needed to improve results. Location This is a remote role for candidates located in the Philippines.

Join our dynamic team as a Lead Full Stack Developer with over 5 years of experience, where you will play a crucial role in shaping and scaling an innovative, AI-driven automation SaaS platform. This high-impact leadership position involves bridging business objectives with technical execution, guiding architectural decisions, and leading a diverse team to build a secure and scalable product.Work closely with founders and product leaders to transform intricate ideas into dependable systems while nurturing a collaborative engineering culture.Key Responsibilities:Lead, mentor, and empower a team of developers, designers, and product managers.Act as the technical liaison between stakeholders and the engineering team.Make informed strategic decisions regarding system architecture, tools, and long-term scalability.Oversee the full development lifecycle across both frontend and backend systems.Ensure adherence to code quality, security standards, performance, and maintainability.Collaborate with the Product Manager to prioritize tasks, manage technical debt, and ensure timely delivery of features.Champion a team-oriented, problem-solving culture centered on product success.

Join our dynamic team at Remote Raven as an Assistant Project Manager. We are looking for 2-3 meticulous and organized individuals to support our Project Management and Field Operations teams in the masonry and related trades. This pivotal role involves managing project documentation, coordinating material procurement, tracking progress, and ensuring seamless communication, all aimed at the successful delivery of our construction projects.Key ResponsibilitiesThe Assistant Project Manager will undertake a range of essential tasks throughout the project lifecycle, including but not limited to:Project Documentation & Setup:Develop the project Schedule of Values (SOV) Template.Assist in the management and delegation of submittals and shop drawings.Create, manage, and track Requests for Information (RFIs) using Procore project management software.Material and Procurement Management:Conduct precise Material Takeoffs from project drawings.Order and oversee project material samples.Request vendor buyout quotes post-job award and develop a purchasing evaluator to assist in selection.Project Planning & Tracking:Create a CMU (Concrete Masonry Unit) Buildset.Establish a comprehensive Site Logistics Plan.Develop a project Schedule and Quantity Duration Tracker and update these trackers weekly for all active projects.Update the Sub Count Tracker on a weekly basis.Financial and Change Management:Conduct Change Order pricing for items like Architect's Supplemental Instructions (ASIs), Bulletins, and Field Changes.Communication & Meetings:Participate in virtual, recurring internal status update meetings, including:PM Review MeetingDeliverables MeetingField Ops MeetingQualificationsEngineering backgroundDemonstrated experience in Project Management or a similar role, preferably within the construction or trades sector. Masonry experience is a significant advantage.Proficiency in construction project management software, particularly Procore.Strong analytical abilities to accurately perform material takeoffs and change order pricing.