About Our Practice:We are a premier audiology practice dedicated to delivering outstanding care and support to our patients. As we expand, we are looking for a motivated, organized, and compassionate Remote Medical Receptionist to become a vital member of our team. This role serves as the initial point of contact for our patients, playing an essential role in facilitating a smooth and positive experience.Primary Responsibilities:Respond to and manage incoming calls and patient inquiries with professionalism and courtesy.Efficiently schedule and manage patient appointments.Maintain and update patient records utilizing Blueprint EMR.Assist patients with billing inquiries and verify insurance information.Communicate and coordinate with medical staff to ensure seamless daily operations.Provide general administrative support as necessary.

Join RemoteVA PH as a talented IT Support Specialist, where you will deliver exceptional remote support and technical troubleshooting across diverse platforms, including Microsoft 365, Google Workspace, QuickBooks, and RMM tools. This position demands a robust understanding of cloud technologies, scripting, and IT ticketing systems. The perfect candidate is proactive, analytical, and excels in a dynamic virtual workspace.Key Responsibilities:- Deliver technical support for Microsoft 365 and Google Workspace environments.- Troubleshoot challenges in both QuickBooks Desktop and Online.- Utilize NinjaRMM and ticketing platforms (such as Gam Ninja) to track and resolve incidents efficiently.- Develop and maintain IT scripts for process automation and task optimization.- Respond to, monitor, and resolve IT support tickets within established SLAs.- Communicate effectively via Microsoft Teams while upholding high service standards.- Document troubleshooting procedures, solutions, and common issues for the knowledge base.

The Claims and Support Specialist role at Amazon focuses on supporting seller and vendor operations by handling claims and disputes. This remote position calls for strong organizational skills and close attention to detail, as tasks involve working with client systems, following precise procedures, and managing sensitive information. Main responsibilities Submit claims for Amazon seller and vendor accounts, ensuring accuracy and efficiency throughout the process. Monitor the progress of each claim, track their status, and follow up to ensure timely resolution. Handle disputes by gathering and providing all required documentation. Use Microsoft Excel to enter and manage data related to claims and disputes. Carefully follow detailed instructions and Standard Operating Procedures (SOPs) for each claim submission. Keep organized records of all claims, supporting documents, and communications. Share clear, timely updates with internal teams or clients as needed. Role overview This position is fully remote, based in Region XII, Philippines. Success in this role depends on patience, accuracy, and the ability to manage multiple claims at once, while maintaining clear communication and thorough documentation.

Join our innovative team at RemoteVA PH as an AppSheet Technical Support Specialist! If you have a passion for problem-solving and an expertise in low-code/no-code platforms, this opportunity is designed for you. You will play a critical role in supporting our clients by troubleshooting, maintaining, and enhancing AppSheet applications for optimal performance and user satisfaction.As a member of our dynamic team, you’ll collaborate with developers and end-users, ensuring data accuracy and usability in AppSheet-based solutions. Your technical acumen and attention to detail will help drive the success of our clients' business processes.

Entry-Level Technical Support Specialist /Robot Operations Support Engineer Overview:Become a vital member of Relay Robotics' dynamic team as a Help Desk Agent. In this engaging role, you will be instrumental in delivering dependable robotic services to customers globally. Embrace the opportunity to work at the cutting edge of robotics technology, providing remote assistance to ensure prompt issue resolution and exceptional customer satisfaction.Responsibilities:Operational Monitoring: Vigilantly oversee robot diagnostics to guarantee seamless operations and proactively identify issues before they affect customer experience.Customer Interaction: Assist customers through phone and instant messaging, gathering information on reported issues and guiding them toward effective solutions.Data Collection: Document all relevant information in our ticketing system, including reported issues, timestamps, and other contextual details that help in resolving problems or escalating them to Level 2 support.Communications: Engage with customers and collaborate with our Level 2 support team to ensure all necessary details are shared for problem-solving and to inform customers about resolution progress and next steps.Qualifications:Customer Service: Friendly and committed to delivering exceptional customer service.Communication Skills: Strong command of spoken and written English, with the ability to effectively communicate with English speakers from various backgrounds.Team Collaboration: Demonstrated ability to work well in a team environment with a positive attitude and eagerness to learn.Attention to Detail: High degree of accuracy and meticulousness in all work aspects.Technical Proficiency: Familiarity with and adaptability to various computer systems and software platforms. Ideal candidates will be curious and adept at understanding how technology operates, along with problem-solving skills.This is a customer-facing role. Preference will be given to candidates with experience interacting with American or English-speaking clients.Job Type:Full-time or part-time shifts supporting 24/7 operations. Remote support for global fleet operations. Flexible scheduling with options for early or late shifts.

Join our expanding team as a Web & Design Support Specialist! This role is ideal for individuals who can harmonize technical proficiency with creative design talents to maintain and enhance a customized product website featuring client-facing portals. Role OverviewAs a Web & Design Support Specialist, your main responsibilities will include keeping our website updated, ensuring seamless user account access, managing product listings, and executing design-related projects. You will work closely with our team to provide an outstanding user experience while upholding design integrity. Key Responsibilities- Conduct regular updates on the website and verify functionality across client portals.- Manage user accounts, access permissions, and site security measures.- Systematically upload, update, and remove products.- Design, edit, and maintain creative assets to align with branding and enhance user experience.- Address minor technical issues to support overall site performance.- Collaborate with the team to enhance website usability and visual appeal. Qualifications- Proficient in HTML and JavaScript.- Experienced with Adobe Illustrator, InDesign, and Acrobat.- Comfortable managing user accounts and website functionalities.- Familiar with e-commerce platforms or ordering systems.- Detail-oriented with a strong commitment to design consistency.- Highly organized, proactive, and an excellent communicator.- Previous experience in the healthcare or custom product sectors is preferred.

Role Overview ConnectWise is hiring a Quote Desk Specialist in Pasig, PHL. This role manages the quoting process from start to finish, providing accurate and prompt responses to customer inquiries. The position supports high standards of customer satisfaction and works closely with other departments to keep operations running smoothly.

About the RoleWe are looking for a meticulous and reliable Administrative & HR Support Specialist to enhance our daily operations within the healthcare sector. This dynamic role integrates hands-on HR administration, recruitment assistance, and overall administrative coordination to guarantee efficient staffing, compliance, and the employee experience across various departments.The perfect candidate will possess prior HR or administrative experience within a healthcare setting, have a solid understanding of payroll and benefits processes, and be adept at coordinating with multiple teams in a fast-paced environment. Key ResponsibilitiesHuman Resources SupportOversee payroll administration tasks, including reviewing timecards and approving PTO requests.Assist with benefits administration, ensuring that new hires are enrolled in available programs and managing employee communications regarding benefits.Facilitate new hire onboarding, which includes:Ensuring all necessary paperwork is completed.Confirming I-9 documentation.Entering employees into the payroll system.Effectively communicating policies and procedures.Maintain and update the employee handbook as policies evolve.Coordinate and monitor daily staffing coverage across departments.Act as a liaison with the credentialing team for provider payer contracts.Assist with employment agreements and related documentation.Coordinate incentive programs and calculate earned bonuses for staff. Recruiting SupportAssist in recruiting efforts for new staff.Conduct initial screening interviews.Coordinate interviews and support hiring workflows. Administrative & Operational SupportPerform additional administrative duties as assigned.Support scheduling oversight and coordination.Assist with organizing and scheduling departmental meetings.Maintain accurate records and documentation across HR and operations.

Join our innovative team at tasq-work as a Technical Help Desk Specialist for a leading Telecommunications voice account in Cebu City. In this role, you will manage inbound calls related to internet service issues, providing prompt resolutions through remote troubleshooting or field support. Your expertise will help us achieve outstanding service levels and enhance customer satisfaction. Key Responsibilities:Handle inbound customer inquiries regarding broadband, fiber, and internet connectivity challenges.Drive sales by cross-selling and upselling telecom plans during customer interactions.Identify and troubleshoot issues such as loss of connectivity, slow internet speeds, and device failures.Perform remote diagnostics, including modem and ONT resets, profile refreshes, and configuration checks.Guide customers through basic device inspections and reboot procedures.Document, track, and resolve issues using CRM and ticketing systems.Escalate complex issues to field engineers or the NOC with accurate diagnostics.Work collaboratively with internal teams to meet repair SLAs and turnaround times.Provide timely updates to customers while managing their expectations effectively.Maintain high standards of call quality and documentation, ensuring regulatory compliance.

Join our dynamic team as a Support and Lead Generation Specialist, where your skills in Salesforce will be pivotal in driving our sales initiatives. This remote position offers you the opportunity to work from the comfort of your home while contributing significantly to our growth.In this role, you will be responsible for generating leads, managing customer relationships, and providing top-notch support to our clients. Your expertise in Salesforce will be essential in tracking interactions and optimizing our sales processes.

OverviewJoin Treantly as an IT Support Specialist, where you will play a vital role in ensuring the smooth operation of our IT infrastructure. Your expertise will help us resolve technical issues efficiently and collaborate with vendors to enhance our systems.Core ResponsibilitiesInfrastructure & NetworkOversee the stability of network and infrastructure operations.Work closely with Lanworks to address firewall and server challenges.Escalate complex incidents when necessary for swift resolution.Server & SystemsAdminister Domain Controller responsibilities.Maintain the functionality of File Servers, Database Servers, and Remote Desktop systems.Conduct routine monitoring and maintenance of systems.Microsoft 365 & CollaborationManage user accounts, licenses, and SharePoint access within Microsoft 365.Coordinate licensing requests through IT Weapons Inc.Applications & Internal SystemsProvide daily support for MedaPlus and Bos+ software.Troubleshoot issues related to C# and legacy Visual FoxPro components.Address production problems during business hours promptly.Telecommunications & Office SystemsSupport telecom systems and office hardware efficiently.Coordinate with vendors for printer and fax services.Technical SupportAssist users with hardware, software, and internet-related issues.Escalate urgent issues as needed to minimize downtime.IT Onboarding & OffboardingManage the setup and removal of user accounts, devices, and access rights.Adhere to documented security protocols.

Fora Travel supports entrepreneurs in building and growing their own travel advisory businesses. The company’s platform brings together technology, data, and a collaborative community to help advisors succeed. Founded in 2021, Fora has expanded to over 200 full-time employees and has secured $60 million in Series B and C funding. The company has received recognition from LinkedIn, Fast Company, and Built In for its growth and workplace culture. Role overview The Flight Desk Associate – Sabre Specialist works remotely from the Philippines to assist travel advisors with daily flight operations. The position centers on handling complex air travel requests, from initial booking to trip completion. The associate collaborates with advisors to provide travelers with prompt and accurate support, aiming for a seamless travel experience.

Job Title: VoIP Customer Service & Technical Support SpecialistJob OverviewJoin our dynamic team as a dedicated VoIP Customer Service & Technical Support Specialist. In this fully remote role, you will assist clients in navigating and troubleshooting VoIP systems. You should have practical experience with FusionPBX, VitalPBX, and OpenSIPS, and be adept at addressing customer inquiries related to configuration and system functionality.The successful candidate will demonstrate exceptional communication skills, possess in-depth technical knowledge of VoIP technologies, and be able to resolve customer issues efficiently while providing exemplary service.Key ResponsibilitiesDeliver support to customers via phone, email, and chat for VoIP-related inquiries.Troubleshoot VoIP issues, including call quality, SIP registration, routing, and connectivity challenges.Configure and maintain PBX systems (FusionPBX, VitalPBX).Manage OpenSIPS configurations and routing processes.Assist customers with system setups, including extensions, trunks, DID numbers, and call flows.Diagnose network-related issues (NAT, firewall, ports, QoS).Escalate complex technical issues to senior support staff as required.Document support tickets and maintain thorough and accurate records.Provide clear guidance to customers through technical processes.

Are you an innovative problem-solver with a strong affinity for low-code and no-code platforms? RemoteVA PH is on the lookout for a dedicated Technical Support Specialist proficient in AppSheet to become a vital part of our dynamic team! If you have hands-on experience in AppSheet development and thrive on providing support and troubleshooting smart business solutions, this role could be your perfect match.Job Overview:As an AppSheet Technical Support Specialist, your primary responsibilities will include delivering technical support, maintenance, and assistance for our clients' AppSheet applications. You will work closely with developers and end-users to guarantee optimal application performance, data accuracy, and overall usability.Core Responsibilities:Troubleshoot, maintain, and enhance existing AppSheet applications.Assist end-users with technical queries related to AppSheet and Google Sheets integration.Offer actionable recommendations for improvements and automation.Help in deploying updates, testing new features, and ensuring data integrity.Document issues, resolutions, and modifications in workflows.Collaborate effectively with team members and clients to understand their requirements and provide impactful support.

Join our dynamic team as a Web and Design Support Specialist, where your technical acumen and creative design skills will be pivotal in maintaining and elevating our custom product website along with client-facing portals. Role OverviewIn this role, you will ensure the website is current and functional, manage user account access, oversee product uploads and removals, and execute various design-related tasks. Collaborating with our team, you will enhance user experience while upholding design standards. Key ResponsibilitiesRegularly update the website and verify functionality across client portals.Oversee user account management, access control, and site security.Organize product uploads, updates, and removals effectively.Create and maintain design assets to support branding and enhance user experience.Troubleshoot minor technical issues and optimize overall site performance.Work collaboratively with the team to improve website usability and aesthetic appeal.

About the Role:Join our dynamic team as a Professional E-Commerce Customer Support Specialist and deliver exceptional assistance to our valued customers. We seek a candidate adept at addressing customer inquiries, efficiently processing returns, managing refunds, and promptly resolving order-related issues while exhibiting a polished and professional English accent.Key Responsibilities:Deliver outstanding customer support through email and phone, ensuring a flawless customer experience.Efficiently process returns and refunds utilizing Refund Sniper.Manage and resolve customer order issues with urgency and professionalism.Handle FedEx and other carrier claims, ensuring precise tracking and resolution.Employ Zendesk, BigCommerce, SellerCloud, and ShipStation for ticket management and order processing.Keep meticulous records of customer interactions and resolutions.

KDCI Outsourcing is hiring a Deals Desk Specialist to support sales operations by managing deal registration processes for partners. This position is based in Pasig City, National Capital Region, Philippines. Role overview The Deals Desk Specialist plays a key role in ensuring that vendor registrations are submitted accurately, tracked, and kept up to date. This work enables Sales and Partner teams to access available discounts and incentives. The position calls for strong organizational skills, close attention to detail, and the ability to handle data in a busy environment. Main responsibilities Submit and track deal registrations across vendor portals using opportunity data from Salesforce. Audit Salesforce records regularly to maintain accurate and consistent deal registration data, including registration IDs, statuses, and expiration dates. Monitor timelines for vendor registrations and flag deals that are nearing expiration or need re-registration. Verify that information matches between vendor systems and internal records. Collaborate with Sales, Operations, and Partner teams to resolve registration issues and keep processes aligned. Assist with reporting on deal registration performance, volume, and compliance. Track metrics such as average registration turnaround time, approval rates, and risks tied to expired deals. Identify and resolve duplicate or overlapping registrations that could affect partner program compliance or available discounts. Act as the main contact for internal teams regarding deal registration questions or issues. Coordinate with Partner Managers or Vendor Representatives to address missing or delayed approvals.

Role overview This remote Service Desk Analyst (L1) position with Manila Recruitment focuses on supporting network repair activities and acting as the first point of contact for helpdesk operations. Based in the Philippines, the analyst manages circuit trouble reports from customers by phone and email. Collaboration with colleagues is key to improving service delivery and maintaining reliable network performance. What you will do Respond to customer inquiries and handle circuit issues using phone and email Support network repair processes and track repair timelines Work closely with team members to improve service quality and client satisfaction Help maintain consistent network availability for clients About the company The client, headquartered in London, specializes in optical fiber networking solutions for businesses. Their services include network and cloud connectivity, systems integration, and fully managed environments. With a growing presence in the Philippines, the company seeks professionals who are committed to delivering fast and dependable connectivity for clients. Why join Work remotely from anywhere in the Philippines Join a team that values work-life balance Take part in projects that support innovation and professional growth Contribute to essential business connectivity for clients

Role overview Turnitin LLC seeks a Platinum Support Specialist to join the team remotely from the Philippines. The position centers on assisting clients with their questions, troubleshooting product issues, and helping users make the most of Turnitin’s offerings. What you will do Reply to customer inquiries with clear, prompt communication Diagnose and resolve technical or product-related concerns Guide users and address their needs to support customer success Keep accurate records of customer interactions and solutions Requirements Strong customer service background Keen attention to detail Solid problem-solving skills Ability to work independently in a remote environment Location This is a fully remote role based in the Philippines, with a focus on the Manila area.