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Mercier Consultancy MD logo
Full-time|Remote|Remote — Romania

Join Mercier Consultancy MD as a Danish Customer Support Representative and embark on an exciting career path from the comfort of your home. We are looking for enthusiastic individuals who are fluent in Danish and dedicated to providing exceptional customer service. As a part of our team, you will interact with our Danish-speaking clientele, assisting them w…

Mar 12, 2026
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Mercier Consultancy Group logo
Full-time|Remote|Remote — Romania

Mercier Consultancy Group seeks a Danish Speaking Customer Support Representative to work remotely from Romania. This position centers on assisting clients with their questions and guiding them in using company services, all from a home office. Key responsibilities Respond to customer inquiries in Danish, offering guidance and information about available services Address and resolve customer issues with clear, friendly communication Support a smooth and positive experience for each user Requirements Fluency in Danish Strong communication skills and a service-oriented approach Ability to work independently from a remote location within Romania

Apr 22, 2026
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Motion logo
Contract|Remote|Romania

About MotionAt Motion, we are revolutionizing the way businesses operate by creating the first all-inclusive agentic work suite tailored for everyday companies. Our platform stands out as it integrates AI agents right at the core, eliminating the need for separate tools or integrations. We offer a comprehensive solution that includes project management, documentation, spreadsheets, calendars, meetings, knowledge sharing, and communication—all enhanced with AI capabilities that autonomously execute tasks across these functionalities.What sets us apart is the seamless integration of our AI agents within the platform. Unlike typical copilots that merely suggest actions, our agents actively perform tasks with complete access to relevant data, context, and workflows. In just three months, our AI Employees have skyrocketed from zero to eight-figure annual recurring revenue, and this is just the beginning.With strong backing from Y Combinator and Sam Altman, a valuation exceeding $500 million, and a rapidly growing user base, we are primed for success. We are committed to building agents with exceptional accuracy, offering a substantial increase in productivity.Motion is a fast-paced and intense environment that challenges you to excel. If you're eager to work alongside top professionals, push your limits, and be part of a transformative deployment of AI in real-world applications, you'll find a rewarding career with us.Location: Romania (Fully Remote)Are you passionate about technology and dedicated to improving customer experiences? As a Customer Support Representative, you'll play a crucial role in delivering outstanding support while being immersed in a culture focused on growth, learning, and professional advancement.

Jun 25, 2024
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Mobiscroll logo
Full-time|Remote|Targu Mures

Join our dynamic support team at Mobiscroll, where empathy and a passion for helping others are at the core of our mission. We are currently seeking a full-time Customer Support Agent to work remotely. Be part of a rapidly growing support unit that plays a crucial role in our company’s success.Every day, we strive to assist customers globally in creating exceptional calendaring experiences.(Our products are utilized in over 170 countries!)About Mobiscroll:At Mobiscroll, we are pioneering the future of calendaring and scheduling user interface tools. Our clientele spans from emerging startups and independent developers to Fortune 100 corporations and government entities. Renowned organizations like AT&T, Disney, NASA, LIBRA BANK, and Swarovski, among others, rely on Mobiscroll for their scheduling needs.Explore our customer testimonials to see how we are making a difference.Required Skills:To excel in this role, you must possess outstanding writing and communication abilities, coupled with a genuine sense of empathy. A proactive attitude, exceptional organizational skills, and an open-minded approach will greatly enhance your effectiveness.As this position primarily involves written communication, proficiency in the English language is essential.Key Responsibilities:Serve as the initial point of contact for customers seeking support via ticket-based chat and email.Collaborate closely with the support team to ensure timely responses, diagnosis, and resolution of assigned tickets.Document and qualify customer-reported issues accurately.Engage with the product team to enhance the Mobiscroll user experience through live and offline discussions.Draft and update Helpdesk articles to provide timely assistance to users.Record and articulate feature requests for product improvements.Benefits of Joining Our Team:Competitive salary with generous quarterly profit-sharing bonuses.Flexibility to choose between remote work, co-working spaces, or office environments.Adaptable work hours to fit your lifestyle.Customized development plans for personal and professional growth.Opportunities for team-building activities and retreats.Increased vacation days as a reward for your tenure with us.If you are enthusiastic about assisting others, possess strong problem-solving skills, and wish to connect with a vibrant community of developers, we would love to hear from you!

May 10, 2023
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Mercier Consultancy MD logo
Full-time|Remote|Remote — Romania

Join Mercier Consultancy MD as a Slovak Speaking Customer Support Representative and make a difference from the comfort of your home in Romania! We are on the lookout for dedicated individuals who have a passion for delivering excellent customer service and are fluent in Slovak. In this vital role, you will provide top-notch assistance to our Slovak-speaking clients, resolve their inquiries, and ensure every customer interaction is a delightful experience.Key ResponsibilitiesProvide outstanding customer support to Slovak-speaking clients via phone, email, and chat.Respond to customer inquiries about our products and services with accurate and helpful information.Efficiently troubleshoot and resolve customer issues.Maintain comprehensive records of customer interactions and follow up as required.Collaborate with various teams to enhance service delivery and customer satisfaction.Stay informed about product offerings and updates to provide precise assistance to customers.

Mar 18, 2026
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Mercier Consultancy MD logo
Full-time|Remote|Remote — Romania

Mercier Consultancy MD is thrilled to offer dynamic opportunities for Swedish-Speaking Customer Support Representatives. This role is ideally suited for those who are fluent in Swedish and possess a genuine passion for delivering outstanding customer service. As a vital member of our team, you will assist our Swedish-speaking clientele, ensuring their inquiries are addressed and concerns resolved with efficiency and professionalism.Key ResponsibilitiesProvide exceptional customer support to Swedish-speaking clients through various channels including phone, email, and chat.Address inquiries related to products and services, offering accurate and valuable information.Resolve customer issues and complaints promptly and professionally.Document customer interactions and maintain detailed records for future reference.Collaborate with internal teams to enhance service delivery and improve the overall customer experience.Stay updated on product changes and enhancements to deliver the best support possible.

Mar 18, 2026
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Masabi logo
Full-time|Remote|Romania

About MasabiAt Masabi, we are at the forefront of the fare payment revolution, enabling seamless journeys for millions globally. Our cutting-edge fare collection platforms empower riders to purchase and display tickets for public transport effortlessly via their mobile devices, ticket machines, or by simply tapping their bank cards.Our Justride platform operates in over 250 locations worldwide, including major cities. We have pioneered mobile ticketing through our SDK and formed partnerships with industry giants such as Uber, Moovit, and Transit.Your career journey matters to us as well. By joining our team, you become part of a diverse network of innovators dedicated to delivering excellence. We provide the resources necessary for you to shape your career, whether you're following a traditional path or exploring new opportunities.The RoleAs a Customer Technical Support Engineer at Masabi, you will be instrumental in supporting leading transit agencies and technology partners around the globe. Your primary goal is to uphold outstanding customer satisfaction by leveraging your technical skills to investigate and resolve issues swiftly. You will troubleshoot incidents and collaborate with product management and engineering teams to ensure quick resolutions while maintaining the high standards our customers expect.This role is dynamic and fast-paced, allowing you to deepen your understanding of both hardware and software systems while fostering strong relationships with stakeholders. As a representative of Masabi, you will play a crucial role in providing a seamless experience for both riders and agencies, ensuring our mobile ticketing platform remains reliable, responsive, and user-friendly.

Mar 30, 2026
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Cross Border Talents logo
Full-time|On-site|Bucharest, Bucharest, Romania

Become a vital part of our thriving team at Cross Border Talents as a Support Representative for Croatian Speakers. We seek passionate individuals who are dedicated to delivering outstanding customer support while collaborating with a prestigious company. This role presents a unique chance to interact with customers, address their inquiries, and enhance their service experience.Your Responsibilities: Handle inbound customer inquiries in Croatian across multiple communication platforms. Deliver precise and timely information about products and services to customers. Effectively resolve customer issues and complaints, ensuring a high level of satisfaction. Keep thorough records of customer interactions and transactions. Work alongside team members to improve the overall customer experience.

Sep 6, 2024
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Jobgether logo
Full-time|Remote|Romania

Jobgether seeks a Customer Support Advocate to join the team in Romania. This role acts as the first point of contact for customers, answering questions and providing assistance with a focus on care and professionalism. Key responsibilities Reply promptly and clearly to customer inquiries Help customers resolve account issues and address general questions Offer support that reflects Jobgether’s standards for service What we look for Strong communication skills Interest in helping others Patience and empathy when handling customer concerns

Apr 28, 2026
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TrustYou logo
Contract|Remote|Cluj (Remote)

At TrustYou, we are revolutionizing the hospitality industry with our cutting-edge AI-driven platform that enhances guest experiences and empowers businesses to succeed. Our diverse team of over 120 professionals operates remotely from around the world, committed to fostering growth through outstanding customer service.We believe in a culture of continuous improvement, shaped by the contributions of every team member. Our open feedback environment encourages innovation, ensuring we collectively strive for excellence.Our solutions empower our clients to elevate guest satisfaction, enhance customer lifetime value, and optimize operational costs. We offer:Customer Experience Platform (CXP): Gain AI-driven insights to deliver unmatched guest experiences. Improve service quality through insightful surveys and reviews, utilize AI for feedback response, and enhance your market reputation.Customer Data Platform (CDP): Manage customer data with AI to boost direct bookings. Effectively consolidate customer information, oversee consent, and transform insights into tailored marketing strategies for increased lifetime value.AI Agents: Our intelligent agents are available around-the-clock to enhance productivity and reduce costs. They provide immediate, personalized recommendations and facilitate direct booking conversions.If you share our enthusiasm for customer satisfaction and are ready to make a significant impact, join us in our mission to transform the hospitality sector through innovation and excellence.Position: Customer Support Manager (German Speaking)Location: Cluj (Remote)As a Customer Support Manager (DE/EN), you will be a vital partner for our German-speaking markets and major global accounts. Your role extends beyond merely addressing support tickets; you will tackle complex business challenges. You will connect our advanced AI platform with the daily operations of prominent hotel chains. Whether drafting precise technical communications or leading specialized training sessions for key account headquarters, you will serve as a trusted advisor, ensuring our clients achieve unparalleled excellence.

Apr 9, 2026
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TrustYou logo
Contract|Remote|Cluj (Remote)

TrustYou is at the forefront of the hospitality industry, leveraging artificial intelligence to enhance guest experiences and empower businesses for success. Our diverse team of over 120 professionals collaborates remotely from various locations worldwide, united in our goal to help companies achieve customer excellence. At TrustYou, we foster a dynamic culture that evolves with the contributions of our team members. We value open communication, continuous feedback, and a commitment to improvement and excellence in customer service. Each individual’s unique perspective plays a vital role in our collective achievements, creating a collaborative atmosphere where we explore, learn, and enhance our services together. Our innovative products empower clients to elevate guest satisfaction, increase customer loyalty, and reduce operational costs: Customer Experience Platform (CXP): Harness AI-driven insights to create outstanding guest experiences. Enhance service quality based on comprehensive feedback and online reviews, and effectively manage your brand reputation. Customer Data Platform (CDP): Optimize customer data management with AI tools for improved direct bookings. Integrate and manage customer data while crafting personalized marketing journeys that drive higher lifetime value. AI Agents: Intelligent, round-the-clock support agents that enhance productivity and minimize operational costs. They provide immediate, tailored recommendations, answer queries, and boost conversion rates for direct bookings. Discover more about TrustYou at www.trustyou.com If you are passionate about customer satisfaction and eager to make a meaningful impact, we invite you to join our mission to transform the hospitality sector through innovation and excellence. Position: Customer Support Manager (French Speaking) Location: Cluj (Remote) As a Customer Support Manager (FR/EN), you will serve as a critical partner for our French-speaking markets and global Key Accounts. Your role transcends ticket resolution; you tackle business challenges head-on. Acting as a bridge between our advanced AI platform and the daily operations of major hotel groups, you will craft precise technical communications and conduct tailored training sessions for Key Account headquarters, ensuring our clients achieve exceptional standards.

Apr 9, 2026
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Base logo
Full-time|On-site|Bucharest, Bucharest, Romania

At Base, our mission is to empower entrepreneurs to thrive in the global e-commerce marketplace. We provide groundbreaking technology that transforms the way they sell online. Our international team, with members from Europe to America, delivers an all-in-one system for thousands of sellers, integrating them with industry leaders such as Amazon, eBay, Shopify, DHL, and FedEx.But we are not just another tech company. We are one of the fastest-growing platforms in the industry – experiencing a 15-fold growth in the last three years! We foster a culture where real impact and collaboration matter, and our team is at the heart of innovation.Interested? If you want to make a real difference in global e-commerce, apply now! We look forward to hearing from you!

Oct 14, 2025
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TrustYou logo
Contract|Remote|Cluj (Remote)

At TrustYou, we are at the forefront of transforming guest experiences in the hospitality industry through our cutting-edge AI-driven platform. With a diverse team of over 120 remote professionals from various cultures, we are committed to empowering businesses to achieve remarkable customer satisfaction and growth.Our work culture is dynamic and continuously evolving, shaped by the contributions of every team member. We prioritize an open feedback environment that fosters continuous improvement and excellence in customer service.Our innovative products are designed to enhance guest satisfaction, boost customer lifetime value, and minimize unnecessary costs for our clients.Customer Experience Platform (CXP): Leverage AI-powered insights to deliver outstanding guest experiences by improving service quality based on online surveys and reviews, utilizing AI to respond to feedback, and effectively marketing your business's reputation.Customer Data Platform (CDP): Manage customer data effectively with AI tools to drive direct bookings, merge and master data, manage consent, and create personalized marketing journeys that enhance customer lifetime value.AI Agents: Our intelligent agents are available 24/7, providing personalized recommendations, answering inquiries, and optimizing direct booking conversions to enhance productivity and reduce operational costs.Discover more about TrustYou at www.trustyou.comIf you are passionate about enhancing customer happiness and believe in making a positive impact, we invite you to join us in our mission to innovate and excel in the hospitality sector.

Apr 9, 2026
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everience logo
Full-time|On-site|Timișoara

Join our dynamic team at everience as an L1 IT Customer Support Specialist! In this role, you will provide exceptional technical support to our clients in both German and English. Your expertise will help ensure a smooth and efficient user experience. As the first point of contact, you will troubleshoot issues, resolve queries, and deliver outstanding customer service.

Jan 22, 2026
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Axon Enterprise, Inc. logo
Full-time|On-site|Romania

About Axon Enterprise, Inc. Axon Enterprise, Inc. develops devices and cloud solutions for public safety and justice. The team values collaboration, open communication, and a range of perspectives to address real-world challenges. Every role at Axon supports a mission to improve safety and trust in communities. Role Overview: Senior Technical Support Representative Location: Bucharest, Romania The Senior Technical Support Representative joins the Bucharest-based team to provide support for English-speaking customers worldwide. This position focuses on resolving complex technical issues by phone and email. The work directly impacts customer satisfaction and strengthens Axon's reputation for client support. Axon’s Commitment to Public Safety Axon continues to build on its legacy, starting with the TASER, by creating advanced hardware and software for law enforcement. The company aims to reduce administrative tasks for officers, so they can spend more time serving their communities. Each product and service is designed to support safer, more effective policing. What You Will Do Assist English-speaking customers from around the world with technical questions and issues Communicate solutions clearly by phone and email Focus on delivering a positive customer experience Contribute to Axon's broader goal of supporting public safety through technology

Apr 17, 2026
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Mercier Consultancy MD logo
Full-time|Remote|Remote — Bucharest, Bucharest, Romania

Join Mercier Consultancy MD in an exciting role as a Polish Speaking Customer Service Representative for a leading automotive company, with an incredible opportunity to work remotely while enjoying the stunning landscapes of Greece. If you have a passion for customer service and a keen interest in the automotive sector, this position is tailored for you. In this role, you will provide exceptional support to customers by addressing their inquiries in Polish.Key ResponsibilitiesRespond to customer inquiries regarding automotive products, services, and specifications through phone, email, and chat in Polish.Deliver precise and comprehensive information about vehicle options, features, and pricing.Assist customers in scheduling maintenance services and addressing service-related inquiries.Swiftly resolve customer issues and complaints, ensuring high levels of satisfaction.Maintain documentation of all customer interactions in the CRM system for effective monitoring.Collaborate with internal teams to enhance service delivery and customer satisfaction initiatives.Stay updated on automotive industry trends and company developments to provide informed assistance to customers.

Jan 18, 2026
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Hootsuite logo
Full-time|Hybrid|Bucharest, Romania

Join Hootsuite as an Enterprise Customer Support Advocate, where you will play a crucial role in assisting our most valued Enterprise customer accounts. Your mission will be to deliver prompt, friendly, and accurate assistance across various channels, ensuring a seamless onboarding experience for our clients. In this dynamic hybrid role based in Bucharest, Romania, you will work closely with our global Enterprise customers, addressing their needs with professionalism and engagement. You'll provide insights into support escalation workflows and help identify trends that enhance our customer support services. You will report directly to the Team Lead of Enterprise Customer Support.

Feb 2, 2026
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Hootsuite Inc. logo
Full-time|On-site|Bucharest, Romania

Hootsuite is hiring a Customer Support Advocate for its Bucharest office. This position centers on assisting users who have questions or run into challenges while using the Hootsuite platform. The aim is to ensure every customer receives helpful support and leaves with a positive impression. Key responsibilities Answer customer inquiries about the Hootsuite platform Troubleshoot and resolve issues as they come up Offer clear, practical guidance to help users make the most of Hootsuite's features Communicate in English with empathy and professionalism Location This role is based in Bucharest, Romania.

Apr 27, 2026
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Veeam Software logo
Full-time|On-site|Bucharest, Romania

Role Overview Veeam Software is hiring a Customer Success Representative in Bucharest to support French-speaking clients. This position focuses on helping customers get the most from Veeam solutions and building strong, lasting relationships. What You Will Do Engage with French-speaking clients to understand their needs and answer questions Provide support and guidance to ensure customers succeed with Veeam products Work closely with teams across the company to share customer feedback and help improve products and services Help clients address challenges and reach their goals using Veeam solutions What Helps You Succeed Strong communication skills in both French and English Experience or interest in customer service Ability to work well with different teams and departments This role offers the chance to make a real impact on customer satisfaction and product improvement at Veeam Software.

Apr 15, 2026
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10xteam logo
Contract|Remote|Romania

Updated: 03 April 2026Freelance | 8–20 hrs/week | Remote (EU/UK)Are you a seasoned sales support specialist with a knack for identifying inefficiencies in sales processes? Do you have a few hours to spare each week to contribute to groundbreaking AI initiatives? If so, join our mission to enhance AI’s understanding of sales support at scale.About the RoleAt 10xteam, we connect talented freelancers with innovative AI labs that are developing cutting-edge models. We are seeking skilled sales support specialists from the EU or UK to help improve the precision and applicability of AI-driven sales systems.Your ResponsibilitiesAnalyze and enhance AI-generated content related to sales support, process optimization, CRM usage, and lead management.Assess AI outputs for commercial relevance and compliance with real-world sales scenarios.Craft realistic sales support scenarios grounded in your professional experiences.Develop variations of scenarios from multiple perspectives such as sales support, sales manager, or client.Identify and address gaps or inaccuracies in AI-generated sales support content.In essence, your role will be to refine AI-generated materials, ensuring they accurately represent authentic sales workflows and logical sales support practices. Unlike traditional sales support roles, you’ll leverage your expertise to guide AI systems in understanding sales support processes comprehensively.Who We’re Looking ForAn experienced sales support specialist with extensive professional background in the EU or UK.Proficient in advising on, developing, and implementing effective sales support strategies.

Apr 3, 2026

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