About the Role elevenlabs is hiring a Customer Success Lead for the APAC region, based in Singapore. This role focuses on building and maintaining strong client relationships, ensuring customers get the most value from our products and services. What You Will Do Lead and support a team of customer success managers across APAC. Develop and implement strategies to boost customer engagement and satisfaction. Work closely with teams across the company to improve customer retention and service quality. Act as a key contact for clients, helping them achieve their goals with elevenlabs products. Location This position is based in Singapore.

Are you an enthusiastic Customer Success Manager with extensive experience in managing clients within the SaaS sector? Are you ready to embark on a new journey in an innovative and dynamic market? Do you possess a proven track record of working with medium to large enterprises across the APAC region? If so, we would love to hear from you!Your Impact:As a vital member of our global Revenue team, you will advocate for the value of Elliptic while identifying and nurturing new commercial opportunities among our current client base. In your role as Customer Success Manager, you will oversee a designated portfolio of customers in the APAC region. This strategic position is crucial in guiding our clients on their journey to success with Elliptic's blockchain analytics solutions and expanding the scope of our accounts.Your primary objective will be to achieve a net account retention rate alongside meeting upsell targets.Additionally, you will lead the onboarding and training processes for our clients, enhancing their experience and satisfaction with our products. This is an exciting opportunity for a seasoned professional eager to make a significant impact in both the company and the emerging technology sector. Working at Elliptic is guaranteed to be both fascinating and challenging!Your Responsibilities:Facilitate the onboarding of new clients, ensuring long-term success and alignment with their goals.Act as the advocate for our customers and collaborate with cross-functional teams to enhance their experience.Create and uphold high-quality Success plans aimed at achieving adoption, retention, advocacy, and identifying upsell opportunities within your accounts.Work closely with Account Executives on enterprise accounts to identify and drive value growth.Manage the complete sales process for upsell opportunities in your non-enterprise accounts, including pitches, demos, and contract negotiations.Promote a high Net Dollar Retention (NDR) and Gross Dollar Retention (GDR) for your portfolio.Provide feedback from the field to inform our product roadmap.You Will Thrive Here If You:Have substantial experience in Account Management and can demonstrate success in a SaaS environment.

Sofarocean is seeking a Customer Success Manager to support clients across the APAC region from its Singapore office. The role centers on developing strong relationships with customers and guiding them as they use Sofarocean’s services. Understanding client needs and ensuring they gain the most from the company’s offerings are key priorities. Key responsibilities Collaborate with customers throughout APAC to learn about their goals and address their challenges Deliver solutions that fit each client’s specific requirements Offer ongoing support to help customers realize the full value of Sofarocean’s services Promote engagement and work to retain important accounts Play an active role in customer satisfaction and contribute to company growth Location This position is based in Singapore and focuses on the APAC region.

Join Canary Technologies as a Customer Success Manager and play a crucial role in ensuring our clients in the APAC region receive exceptional service and support. You will work closely with clients to understand their needs, help them achieve their goals, and ensure they derive maximum value from our solutions.As a key player in our customer success team, you will be responsible for onboarding new clients, providing ongoing support, and developing strategies to enhance customer satisfaction and retention. Your ability to build strong relationships and communicate effectively will be vital in this role.

About Tenable:Tenable® is a leader in Exposure Management, trusted by over 44,000 organizations worldwide to understand and mitigate cyber risk. Our solutions empower 65% of the Fortune 500, 45% of the Global 2000, and major government agencies. Join us in our mission to enhance cybersecurity!Why Work at Tenable?When you ask our team what makes Tenable a fantastic workplace, the answer is always, “Our people!” We collaborate to develop innovative, top-tier cybersecurity solutions while fostering a culture of inclusion, respect, and excellence. As a member of our #OneTenable team, you’ll work alongside some of the most talented professionals in the industry, with the support and resources necessary to make a meaningful impact. Together, we achieve exceptional results and celebrate our successes!Your Role:As the Senior Director of Customer Success, you will be responsible for developing and leading a team of Customer Success Managers and managing strategic client accounts. Your primary focus will be on driving revenue growth, nurturing executive-level client relationships, and overseeing the day-to-day management of these crucial accounts.Your Opportunity:Build and lead a team of account managers to ensure high customer satisfaction and retention by fostering strong customer relationships and delivering customized service and innovative solutions for our entire customer portfolio.Exhibit in-depth knowledge of our software products and operational procedures while coordinating all essential operating groups that support each enterprise client.Formulate strategies to meet customer expectations, promote growth, and maximize ROI, ensuring that Tenable’s software adds significant value.Establish and maintain robust professional relationships with Research and Design, Sales, Sales Operations, Marketing, and Customer Advocacy teams.Delegate tasks to appropriate operational teams, monitor progress against benchmarks, and drive projects to completion.Lead account management meetings, engaging and managing stakeholders for successful project outcomes.Forecast and analyze key account performance metrics.Conduct regular monthly and quarterly strategic business reviews with all enterprise accounts and facilitate the development of action plans to address any issues.Identify growth opportunities within enterprise accounts and collaborate with relevant sales representatives to facilitate expansion.Recruit, mentor, and provide training and development opportunities for the account management team.

Role overview Stripe is seeking an APAC Executive Marketing professional to join the team in Singapore. The position centers on leading marketing activities throughout the Asia-Pacific region, with the goal of building engagement and expanding brand recognition. What you will do Lead marketing initiatives designed specifically for the APAC market Collaborate with cross-functional teams to plan and execute campaigns Develop and apply marketing strategies that resonate with diverse audiences in the region Location This role is based in Singapore.

Partner Success Specialist - APAC RegionJoin our Development Acceleration Program (DAP) team, where you will play an essential role in nurturing relationships with a diverse array of partner companies, exceeding 1000 in total. These partners utilize our extensive suite of development tools, including SDKs and APIs, to seamlessly integrate with Genetec’s cutting-edge products. Our international team operates from multiple locations, including Montreal, Paris, and our recently established office in Singapore. As we continue to expand the DAP program, we are looking for a dedicated Partner Success Specialist (PSS) to enhance our collaboration with esteemed technology partners.What Your Day Looks Like:As a Partner Success Specialist, you will manage relationships with development partners, leading pre-sales discussions and coordinating third-party application integration activities. You will facilitate SDK training sessions and provide vital development tools (SDKs and APIs) along with product references to our valued clients. Your responsibilities will include:Maintaining continuous engagement with numerous partner accounts for seamless interactions.Acting as a principal point of contact and ensuring effective communication with various internal teams at Genetec.Contributing to the evolution of a highly successful corporate program that resonates within the market.This role allows you to leverage your exceptional interpersonal skills while deepening your knowledge in the dynamic field of physical security. Your efforts will connect our offices in Montreal, Paris, and Singapore, requiring effective coordination and communication with colleagues and clients around the world.Key Responsibilities:Coordinate and engage in pre-sales sessions with potential partners.Manage Genetec’s Software Development Kit (SDK) applications from prospective partners.Oversee the delivery of SDK tools, samples, and documentation to support development requirements.Gather comprehensive details on the scope of planned integrations and facilitate approvals through collaboration with relevant Product/Commercial teams.Track partner data and integration status within Genetec systems, such as CRM, Sharepoint, and the Add-on Portal.Provide timely responses or direct inquiries to the appropriate teams, whether from external or internal sources.

Who Are We?Postman stands as the foremost API platform globally, empowering over 45 million developers and 500,000 organizations, including 98% of the Fortune 500. We are dedicated to aiding developers and professionals worldwide in constructing an API-first world by simplifying every stage of the API lifecycle and enhancing collaboration—allowing users to develop superior APIs with greater efficiency.Headquartered in San Francisco, Postman boasts offices in Boston, New York, Austin, Tokyo, London, and Bangalore—its birthplace. As a privately held company, we are supported by esteemed investors including Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Discover more at postman.com or engage with us on X via @getpostman.P.S: We highly encourage you to explore The "API-First World" graphic novel to grasp our broader vision and mission at Postman.About the RoleWe are expanding our Customer Success Engineering team at Postman and are in search of business-savvy engineers capable of addressing real-world challenges at scale. Partnering closely with Customer Success Managers, you will take ownership of the technical solutioning aspect. This consultative position demands both depth in knowledge and versatility. This is not a mere support role; instead, you will serve as the technical architect of Customer Success, transforming intricate challenges into repeatable solutions benefiting our entire enterprise customer base.As a Customer Success Engineer, you will guide the technical implementation journey. When a customer seeks to progress from point A to point B, you will devise the means to achieve that—be it architecting workflows within Postman, steering integrations, or formulating pragmatic workarounds for scenarios where the product may not seamlessly fit. A crucial element of this role is the ability to convert individual solutions into reusable assets that expedite value realization for future customers. We believe in avoiding the redundancy of reinventing the wheel with each new challenge.Success in this position necessitates a fusion of technical acumen, systems thinking, and the capability to translate complex business objectives into actionable implementation strategies.What You’ll DoValue Acceleration at Scale: You will assist customers in overcoming challenges ranging from basic setup issues to intricate architectural dilemmas. However, your focus extends beyond merely resolving isolated issues; your aim is to identify patterns and develop solutions that mitigate the recurrence of these challenges. When you find a resolution for one customer, you are effectively addressing the needs of hundreds.Technical Discovery and Solutioning: Collaborate with CSMs to unearth...

Join Jumio as an Account Executive focusing on the APAC region, where you'll have the opportunity to drive business growth and build lasting relationships with clients. In this dynamic role, you will leverage your sales expertise to identify opportunities, nurture leads, and close deals that align with our innovative solutions.Your responsibilities will include developing strategic sales plans, conducting product demonstrations, and collaborating with cross-functional teams to ensure customer satisfaction. If you are passionate about technology and have a proven track record in sales, we want to hear from you!

Enterprise Account Executive - APACAbout NotabeneWith a presence across three continents and eight countries, Notabene operates as a remote-first, globally distributed team of 50 dedicated individuals on a mission to integrate cryptocurrency into the everyday economy. As a leader in regulation technology (reg-tech), our tools are utilized by both crypto organizations and traditional financial institutions to mitigate transaction risks and secure crypto transfers. Notabene is recognized as a cornerstone of the crypto ecosystem, having facilitated transactions exceeding half a trillion dollars.In October 2024, we proudly announced a $14.5 million Series B funding round led by DRW, reflecting our promising growth trajectory as we establish ourselves as the premier global platform for compliant crypto transactions. Supported by renowned investors such as Y Combinator, Jump Capital, Castle Island, and Green Visor Capital, Notabene is on a rapid growth path, and we invite you to play a crucial role in shaping the future of the crypto industry.Your ImpactWe are seeking an Enterprise Account Executive to spearhead our efforts in the APAC market. This role demands a deep understanding of crypto infrastructure applications and a successful history of closing intricate deals within the financial sector. You will focus on enhancing our footprint among major financial institutions and championing the adoption of our cutting-edge infrastructure and compliance solutions.Your Responsibilities:Lead outbound and inbound sales efforts in the APAC region. Mandarin fluency is preferred.Oversee the complete sales cycle, including prospecting, discovery, demonstrations, negotiations, and closures.Establish trust and credibility with C-level executives.Collaborate closely with Solutions and Customer Success teams to ensure seamless transitions and expansions.Work alongside Product and Leadership to provide feedback for the enterprise roadmap.Educate clients on the importance of compliance in crypto transactions (Travel Rule, VASPs).Maintain a disciplined enterprise pipeline, accurate forecasting, and proper deal hygiene in HubSpot to support sustainable growth.Represent Notabene at industry events, conferences, and private meetings (travel may be required).Your Qualifications:6-10 years of enterprise sales experience, particularly in the financial sector.Proven track record of closing high-value deals.Strong understanding of cryptocurrency and regulatory compliance.Exceptional communication and interpersonal skills.Ability to work independently and collaboratively in a fast-paced environment.

As an Account Executive for Small and Medium Businesses (SMB) in the ASEAN region at Deel, you will play a pivotal role in driving our growth by establishing and nurturing relationships with clients. Your primary focus will be on understanding the unique needs of SMBs and providing them with tailored solutions that empower their workforce to operate globally. We are looking for a dynamic and motivated sales professional who thrives in a fast-paced environment and is passionate about helping businesses succeed internationally.

Role Overview Similarweb is hiring a Customer Success Manager in Singapore to support both SMB and Enterprise clients. This role focuses on helping clients get the most from Similarweb’s analytics platform by building strong partnerships and encouraging product adoption. What You Will Do Guide new clients through onboarding and setup Maintain ongoing relationships with SMB and Enterprise accounts Deliver responsive support and address client questions or concerns Promote effective use of the platform to help clients reach their goals Act as a client advocate within Similarweb

About the Company:FastSpring is the premier eCommerce platform catering to SaaS, software, gaming, and digital product companies worldwide. With over 10 million transactions annually, we facilitate sales growth for more than 3,500 businesses across 200+ countries, utilizing every major currency. Our commitment to innovation and entrepreneurial culture fosters a global mindset, ensuring profitable operations.We are dedicated to nurturing an inclusive work environment, empowering our team members to grow and thrive professionally. Our workforce comprises developers, technologists, and business professionals focused on customer satisfaction and driven by relentless innovation.Established in 2005, FastSpring is a privately held company with headquarters in Santa Barbara and additional offices in Amsterdam, Austin, Belfast, and Halifax.Position Overview:FastSpring seeks a highly motivated and inquisitive Senior Account Executive to join our expanding sales team in the APAC region. This pivotal role offers a unique chance to influence our growth within the dynamic APAC market, providing exceptional opportunities for professional development while driving revenue. You will be instrumental in broadening our impact in sectors grappling with the intricacies of global eCommerce, including SaaS, software, gaming, and digital products.This role presents an excellent opportunity for mentorship in technology sales while streamlining processes and refining systems to enhance your sales acumen. Ideal candidates are naturally curious, self-driven, and eager to grow—individuals who excel in learning and actively pursue constructive feedback.

About RainAt Rain, we are pioneering the future of payments globally. Our innovative team is composed of seasoned builders and founders who are passionate about creating seamless financial solutions. Our infrastructure enables the real-world application of stablecoins, facilitating card transactions, cross-border payments, B2B purchases, remittances, and beyond. We collaborate with fintechs, neobanks, and other institutions to bring forth global, inclusive, and efficient solutions. Join us at our hypergrowth company, backed by leading investors in fintech and crypto, and be a part of shaping a borderless financial landscape.Our EthosWe foster a culture of openness and collaboration. Here, you have the freedom to grow into a role that aligns with your aspirations. Every team member, irrespective of their position, is encouraged to contribute ideas that impact our company’s vision and roadmap.Role OverviewWe are on the lookout for a meticulous and analytical Account Manager to become an integral part of our team. This role is pivotal in ensuring new companies are effectively onboarded onto our platform and thrive while utilizing Rain’s offerings. You will collaborate closely with cross-functional teams, including operations, compliance, and sales, to provide our partners with a streamlined experience and robust support.Key ResponsibilitiesManage the entire customer lifecycle post-sale, from onboarding to adoption, renewal, and expansion.Work with internal teams to identify customer needs and customize solutions for successful onboarding and integration.Drive revenue growth by pinpointing use-case expansion, upselling/cross-selling opportunities, and overseeing renewals and commercial contracts.Evaluate product performance and monitor metrics to discover areas for enhancement during the onboarding phase.Assist in designing and implementing onboarding workflows for new business customers.Deliver data-driven insights to optimize the user experience and ensure companies maximize their use of Rain’s products.Collaborate with product managers to define onboarding business requirements and create user stories.Utilize analytics tools to assess and report on the success of onboarding initiatives.

Why Join Rogo?At Rogo, we are pioneering Wall Street's first authentic AI analyst. Our mission is to equip finance professionals at premier investment banks, private equity firms, and investment organizations with AI that provides unmatched speed, precision, and insights. We are not merely enhancing financial workflows; we are revolutionizing them fundamentally.This role presents a remarkable opportunity to be part of a transformative company at a pivotal moment. With a swiftly expanding client base, validated product-market fit, and support from elite investors, we are rapidly scaling and establishing a new category in enterprise AI.Our team is composed of sharp, driven individuals who are fiercely dedicated to our mission. We work with intensity, take ownership of intricate challenges, and maintain an unwavering focus on our users. If you thrive in a dynamic environment, pursue excellence, and wish to help shape the future of finance, we encourage you to consider joining us.Your ResponsibilitiesManage a new-logo and expansion quota for global banks, private equity firms, and asset managers throughout the APAC region.Establish the initial Go-To-Market (GTM) presence in APAC, defining regional sales strategies, priorities, and foundational operating norms.Foster relationships at the C-Suite level, navigate complex organizational structures, and develop multi-threaded deal strategies across various geographies and cultures.Conduct thorough discovery processes and execute proofs of value linked to clear business outcomes in collaboration with remote Product, Engineering, and GTM teams based in the US and EU.Prepare executive-level business cases and manage security, compliance, and legal assessments pertinent to APAC regulatory frameworks.Drive deals from initial prospecting to multi-year enterprise license agreements, and collaborate with Post-Sales to facilitate successful implementations and upselling opportunities despite limited local infrastructure initially.Consistently achieve Annual Recurring Revenue (ARR) targets while representing the voice of APAC customers to Product and GTM leadership.Your Profile7+ years of experience closing complex SaaS deals, with a minimum of 2 years in Fortune 1000 or regulated industry accounts and experience selling to APAC-based enterprises.Proven track record of achieving quotas of $1M+, utilizing frameworks such as MEDDPICC or Command of the Message in large, multi-stakeholder negotiations.Strong ability to communicate advanced AI concepts in board-level ROI narratives for both global and regional executive audiences.Exceptional interpersonal skills and cultural awareness, with the capacity to build rapport across diverse teams.

Similarweb provides digital intelligence to help businesses analyze online activity and sharpen their strategies. Well-known organizations such as Google, eBay, and Adidas rely on Similarweb’s data and solutions. Since joining the NYSE in 2021, the company has continued to expand its global presence. Role overview This Customer Success Manager position is based in Singapore and focuses on supporting both SMB and enterprise clients across the APAC region. Mandarin fluency is required. Experience in digital marketing is important for success in this role. Why this role matters The Customer Success Manager plays a central part in building strong relationships with clients and ensuring they gain measurable value from Similarweb’s SaaS platform. The role supports long-term customer engagement and retention. Serve as the key ambassador for the platform, making it relevant and useful for clients. Position Similarweb as an essential partner within each client’s organization. Drive adoption so the platform becomes integral to clients’ business strategies. What you will do Act as the main point of contact for users in assigned accounts. Guide and support clients as a trusted advisor throughout their journey with the platform. Identify and address risks of account churn, taking proactive steps to retain and engage customers. Manage and grow long-term customer relationships, with a focus on renewals and account longevity. Support the identification of upsell opportunities during the customer lifecycle. Develop a deep understanding of all Similarweb products and services. Ensure clients use the platform actively and understand how it supports their business goals.

Join NBCUniversal Media as a Sales Liaison Executive in the APAC region, where you will play a crucial role in bridging our sales initiatives with key stakeholders.Your responsibilities will include engaging with clients, understanding their needs, and promoting our diverse portfolio of media offerings.

Are you an ambitious sales professional eager to forge strong client relationships and drive business growth? Join GoGlobal as a Senior Sales Executive focused on the APAC region, where you will be instrumental in expanding our clientele, managing the entire sales process, and contributing to our revenue enhancement.Key Responsibilities: Identify and cultivate new business opportunities through proactive prospecting, referrals, networking, and participation in industry events. Oversee the complete sales cycle from lead generation to closing, encompassing qualification, solution presentations, negotiation, and contract finalization. Develop and sustain a robust pipeline of qualified leads, ensuring regular updates in the CRM system and tracking of essential metrics. Engage directly with C-level executives and other key decision-makers to secure high-value agreements. Collaborate with cross-functional teams (marketing, operations, legal) to facilitate seamless onboarding and alignment of solutions with client needs. Represent GoGlobal in client meetings and at industry gatherings (some travel may be required). Stay informed about market trends, competitor activities, and industry advancements to uncover new business prospects. Qualifications:Demonstrated B2B sales experience, preferably in professional services like Global Expansion, Payroll, Accounting & Taxes, or Outsourcing.Expertise in building and managing a sales pipeline through diverse channels, including:Prospecting via cold calls, LinkedIn outreach, and email campaigns.Nurturing a network of referral partners to generate high-quality leads.Organizing and participating in events to connect with potential clients and partners.Leveraging an existing network of contacts for opportunities.Implementing creative strategies to generate leads, including innovative digital outreach and grassroots efforts.Exceptional communication, negotiation, and presentation abilities.Proven track record of selling to C-level executives and closing complex transactions.Adept at working within a fast-paced, global, remote team environment.Willingness to travel for client meetings or industry events as necessary.Why Join GoGlobal?Be a pivotal force in the growth of a rapidly expanding international firm.Lead and finalize impactful deals with global enterprises.Collaborate with a vibrant, remote-first team that prioritizes innovation and performance.Enjoy competitive compensation and performance-driven incentives.Have the opportunity to influence sales strategies and make a significant impact.

Join us in transforming the database landscape as we expand our reach across the globe. The database market is projected to experience significant growth in the coming years, and PingCAP stands at the forefront with our TiDB Database and Database as a Service offerings. TiDB is a state-of-the-art, open-source, cloud-native, distributed SQL database tailored for elastic scalability and real-time analytics. Leading enterprises across diverse sectors, including financial services, logistics, gaming, e-commerce, and software as a service, have successfully implemented TiDB to enhance their mission-critical applications. Our vibrant open-source community, with over 39,500 stars on GitHub, innovative solutions, and a welcoming culture attract driven and enthusiastic talent. Explore TiDB careers and become part of our pioneering journey towards innovation and growth.Role OverviewWe are seeking a dynamic Sales Account Executive to spearhead our sales efforts across the APAC region. The ideal candidate is sharp, creative, and driven, with a proven track record of scaling sales operations and pioneering initiatives in the region. You will adopt a customer-centric approach, driven by metrics, and embrace a consultative sales philosophy. Your role will involve engaging with various stakeholders, including application owners, software engineering leaders, product managers, entrepreneurs, and business owners. Passion for conversing with clients about scaling their operations and addressing their challenges is essential as you drive innovation across various use cases related to database scaling.Responsibilities5+ years of experience in enterprise sales within an established open-source technology company or a company with robust cloud offerings (AWS/Azure/GCP, etc.)Hands-on approach to building sales operations and playbooks from the ground upProven deal closer with a history of securing large contractsExperience thriving in a startup environmentEngineering background, either through academic training or professional experience, is preferredPlayer-coach with a strategic mindset, willing to engage directly in solving complex customer issuesExperience as part of an overlay team within a go-to-market organizationCommitment to streamlining processes and simplifying operationsInclusive leadership style that values and celebrates team diversity