Join our dynamic team as a Collections Agent at the Utilities Contact Centre, where you will play a crucial role in managing customer accounts and ensuring timely payments. As a Collections Agent, you will engage with customers through various channels to resolve billing inquiries and promote a positive customer experience. Your exceptional communication skills and ability to handle sensitive situations will be key to your success in this role.

Join our dynamic team as a Collections Agent at the Utilities Contact Centre, where you will play a crucial role in managing customer accounts and ensuring timely payments. You will engage directly with customers, providing solutions to their queries and facilitating the collections process effectively.

Join our dynamic team as an Operations Agent in the Sales Contact Centre during the night shift. In this role, you will be the vital link between our customers and our services, ensuring exceptional support and engagement. Your communication skills will shine as you assist clients, resolve inquiries, and contribute to a positive customer experience.We are looking for individuals who are passionate about sales and customer service and can thrive in a fast-paced environment. If you're ready to make an impact and grow your career, we want to hear from you!

Join a dynamic practice that blends local expertise with global insights as a Senior Business Analyst for a 12-month contract. We are seeking a professional who is passionate about driving innovation and can adeptly navigate the political landscape of diverse environments.

Join our dynamic team as a Customer Service Agent where you will play a crucial role in delivering exceptional service to our valued clients. You will be the first point of contact for customer inquiries, providing timely and accurate information while ensuring a positive customer experience.

Join our dynamic team at Webafrica as an Onboarding & Logistics Agent on a 12-month fixed term contract. This remote position offers you the opportunity to play a vital role in streamlining the onboarding experience for our clients. You will coordinate logistics and ensure that all onboarding processes are executed smoothly and efficiently.

Join our dynamic team as a Contact Centre Agent in Cape Town, South Africa! As a Flexi Agent, you will play a crucial role in providing exceptional customer service. Your primary responsibilities will include responding to customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. This position offers flexible working hours to accommodate your lifestyle.

Join our client in the UK as a Sales & Customer Service Agent and play a pivotal role in driving their business success while providing outstanding service to both new and existing clients. This dynamic role combines inbound customer support with proactive outbound sales and business development, ensuring that clients receive prompt, accurate, and professional assistance throughout their journey with the company.As the initial point of contact for inquiries, you will manage client relationships, qualify leads, and assist in supporting the sales pipeline. The ideal candidate will have a background in the construction, property, and surveying sectors and will be confident in both customer service and sales interactions.Key ResponsibilitiesCustomer Service & Client SupportRespond swiftly to inquiries from property owners, developers, contractors, and homeowners.Guide clients in selecting the most suitable services for their needs.Uphold a high standard of professionalism and client satisfaction at all times.Sales & Business DevelopmentQualify inbound leads and convert them into scheduled surveys or consultations.Proactively reach out to prospects through phone, email, and WhatsApp.Assist in outbound outreach campaigns targeting developers, contractors, architects, estate agents, and more.Establish and nurture long-term client relationships to encourage repeat business and referrals.Operational SupportUpdate and manage CRM entries, leads, and pipeline stages.Coordinate with surveyors and the operations team to schedule appointments effectively.Monitor sales metrics, conversion rates, and client engagement.

We are seeking a dynamic and experienced Contact Center Manager to lead our customer service team at VirtuHire in Johannesburg. This role is pivotal in ensuring exceptional service delivery and operational excellence. You will be responsible for driving performance metrics, managing staff, and implementing best practices to enhance customer satisfaction.

LekkeSlaap is the premier accommodation booking application in South Africa, celebrated for its intuitive interface, outstanding customer service, and a wide array of local lodging options. As a subsidiary of Tripco, a cutting-edge travel technology firm headquartered in Cape Town, LekkeSlaap is dedicated to pioneering innovation and providing unparalleled customer experiences in the travel sector.We are seeking a detail-oriented and customer-centric Booking Agent to become a vital member of our dynamic team! In this fast-paced position, you will expertly manage bookings, assist guests and property owners, and proactively address challenges to ensure smooth operations. You will thrive in an environment that values quick thinking and excels in communication, all to deliver seamless experiences for our users.The ideal candidate will possess a robust background in customer service, outstanding communication abilities, and a genuine enthusiasm for assisting others. If you flourish under pressure, enjoy problem-solving, and are passionate about delivering exceptional service, we are eager to connect with you!

Telesales AgentJoin our vibrant team as a Telesales Agent, where your sales expertise can shine! We are looking for a driven and enthusiastic individual to represent a dynamic UK-based business through Remote Recruitment. This role is perfect for sales professionals who excel at building relationships, generating leads, and successfully closing deals over the phone.In this pivotal position, you will actively contribute to revenue growth by engaging potential clients, discerning their unique needs, and offering tailored solutions. Become part of a progressive organization that emphasizes performance, professionalism, and your career advancement. If you possess persuasive communication skills, resilience, and a passion for sales, this is your chance to represent esteemed UK brands and expand your career on an international scale.

We are seeking a skilled Automation Engineer to join our team on a 12-month contract. This role involves developing and implementing automated solutions to enhance our operational efficiency. The ideal candidate will have hands-on experience with automation tools and a strong understanding of software development practices.

Join our dynamic team at indsafri1 as a Business Analyst on a 12-month contract. We are looking for an analytical thinker who can bridge the gap between business requirements and technology solutions. In this role, you will analyze data, identify trends, and assist in the development of strategic solutions that drive business performance.

Join our dynamic team as a Customer Service Agent for an exciting Airline Campaign! As a key member of our customer support team, you will engage with customers, resolve inquiries, and provide exceptional service to ensure a seamless travel experience. This role is perfect for individuals with a passion for the aviation industry and a commitment to delivering outstanding customer satisfaction.

Join our dynamic team as a Customer Service Call Centre Agent where you will play a crucial role in delivering exceptional service to our customers. You will handle inquiries, resolve issues, and ensure customer satisfaction in a fast-paced environment.

Role Overview Vivo Energy is seeking a Customer Success Manager for an 18-month contract based in Johannesburg, Gauteng. This role focuses on helping clients minimize unexpected repair costs, improve operational uptime, and get the most value from their assets. Working with advanced Vivo Energy solutions such as Continuous Equipment Monitoring (VE-CEM), Oil Condition Monitoring (VE-OCM), and Vivo Performance Management (VE-VPM), the Customer Success Manager plays a key part in driving business growth within the B2B and Mining sectors. Success in this position means creating Delivered Value Records (DVRs) in partnership with customers. These records support Vivo Energy’s pricing strategy and help secure a greater share of tenders in line with company goals. Key Responsibilities Deploy and refine all condition monitoring solutions to meet both business and customer requirements, using telematics, thermography, oil analysis, vibration, and predictive maintenance tools. Manage pilot projects from start to finish: install CEM devices, provide training, demonstrate customer value, and close projects, serving as the main Customer Success Manager throughout the pilot phase until formal sign-up. Initiate and lead Reliability-Centered Maintenance (RCM) studies, including Root Cause Analysis (RCA), to define effective maintenance strategies. Build and maintain a detailed database of equipment life cycle costs and component life data for all fleets and assets. Benchmark fleet component life against competitors and similar lubricants, and drive improvements to extend component longevity. Identify, report, and correct deviations to help maintain financial performance in VE-CEM and VE-OCM programs. Support customers with insights and advice on fleet performance and asset life cycles. Lead the creation of B2B and Mining Customer Value Propositions (CVPs), starting with VIP/TCO development and integrating all elements under the Vivo Performance Management framework. Develop actionable solutions based on insights, ensuring they are practical for Vivo Energy and endorsed by customers with testimonials. Work with partners to maintain a database of customer equipment test results and performance metrics, always aiming for continuous improvement. Additional Contributions The role also supports project development activities, including Life Cycle Analysis and related initiatives.

Handle incoming calls from international clientele with professionalism.Adapt and excel in a dynamic environment characterized by high call volumes and challenging situations.Exhibit an appropriate sense of urgency when addressing customer inquiries and requests.Uphold professional etiquette and deliver exemplary customer service during phone interactions.Proactively inform Coaches, Floor Support mentors, or Team Leaders of any issues or unusual circumstances that could potentially escalate or lead to customer dissatisfaction.Accurately document all interactions and information in relevant systems, ensuring detailed records are kept for future reference and investigation.

Job Title: Customer Service Call Center AgentsLocation: Durban, South AfricaKey Responsibilities:Manage both inbound and outbound calls with a focus on professionalism and courtesy.Deliver precise information regarding our diverse range of products and services to clients.Effectively address and resolve customer inquiries and complaints.Maintain accurate records of all customer interactions for future reference.Adhere to established communication scripts and guidelines.Achieve or surpass defined performance targets and metrics.Collaborate with team members and cross-functional departments to enhance the customer experience.Stay updated on company policies, procedures, and promotional offers.

Join our dynamic team at Virtuhire as a Call Center Agent, where you will be pivotal in managing both inbound and outbound calls. This exciting position is primarily focused on scheduling appointments for our specialists, engaging with interested leads, and ensuring stellar customer service experiences. Your performance will be rewarded with attractive incentives based on achieving your targets.*Remote work: Monday to Friday, 9 AM to 5 PM PST (5 PM to 3 AM SAST).