Join our dynamic team as a Senior Quality Assurance Engineer, where you will spearhead quality assurance initiatives across an expansive and evolving web platform. This pivotal role is designed to infuse structure, consistency, and assurance into our release processes, ensuring top-notch quality in every delivery.Key Responsibilities:Quality Assurance:Define and establish robust QA processes and standards.Conduct comprehensive manual testing across various websites and applications.Take ownership of regression testing for releases, migrations, and new features.Serve as the quality gatekeeper prior to production releases.Automation & Improvement:Develop and initiate a strategic test automation plan.Choose appropriate tools and pinpoint areas ripe for automation.Collaborate closely with developers and DevOps to enhance quality practices.Mentor and guide junior QA engineers as the team expands.

Join Sutherland as a Lead Quality Assurance Engineer and take the lead in ensuring the highest quality of our software products. In this pivotal role, you will oversee testing processes, mentor junior QA engineers, and collaborate closely with development teams to enhance our product quality.

Role Overview Rework Solutions is hiring a Clinical Quality Assurance Agent to help uphold strong quality standards in clinical processes. This is a remote role open to candidates based in South Africa. What You Will Do Conduct quality assessments of clinical workflows and documentation Spot gaps or areas for improvement in clinical operations Support efforts to boost patient safety and care quality Collaborate with team members to maintain and improve clinical standards Location This position is fully remote within South Africa.

Join our dynamic team as a Quality Assurance Specialist to play a vital role in ensuring the reliability, user-friendliness, and high performance of our innovative property management software. This position is based on-site in Somerset West, Cape Town.In this impactful role, you will work collaboratively with our product and development teams to rigorously test, enhance, and refine our software solutions, while continuously driving quality improvements throughout the development lifecycle.OUTCOMESKey Indicators of Success:The Quality Assurance Specialist is responsible for ensuring that all software products delivered to our clients meet the highest standards of reliability and user experience. Success will be evaluated based on: Consistently delivering high-quality software releases with minimal production defects. Maintaining comprehensive documentation for all testing processes ensuring they are repeatable and aligned with product specifications. Contributing to the ongoing enhancement of QA frameworks, automation processes, and overall testing efficiency. Facilitating quicker delivery cycles without sacrificing quality through effective collaboration with product managers, developers, and other stakeholders. CONTEXTWork Environment:This role is situated within a forward-thinking property management software company dedicated to delivering state-of-the-art, cloud-based solutions for property managers and their clientele. The Quality Assurance Specialist will function as a crucial member of an Agile Scrum team, working closely with developers, product owners, and fellow QA professionals. Proactive involvement in sprint planning, testing, and release activities is essential to ensure alignment with business objectives. Our environment promotes automation, continuous integration, and a culture of improvement to enhance product quality and elevate customer satisfaction. The QA Specialist will balance hands-on testing tasks (both manual and automated) with strategic process enhancements that scale alongside the company’s growth. COMPETENCIESEssential Qualifications for Success:Knowledge & Experience2–3 years of demonstrated experience in a Quality Assurance Specialist role or similar, preferably with cloud-based SaaS products. Familiarity with QA methodologies, tools, and processes encompassing both manual and automated testing. Experience with automation frameworks and test case reusability. Understanding of relevant regulatory standards and best practices in software quality assurance. Background in or exposure to the property management sector is a plus. Skills & Attributes Exceptional analytical and problem-solving abilities, with a keen eye for detail.

RewardsCo is looking for a Quality Assurance Consultant to help maintain and improve quality across business processes and deliverables. This position is based in Umhlanga, KwaZulu-Natal, South Africa. Role overview This role focuses on upholding quality standards and supporting operational efficiency. The Quality Assurance Consultant works with various teams to spot opportunities for improvement and strengthen customer satisfaction. Key responsibilities Monitor and assess processes to ensure they meet established quality standards Work with cross-functional teams to identify areas for improvement Develop and refine testing strategies Support the implementation of quality assurance best practices What you bring Strong attention to detail Experience collaborating with multiple teams Ability to develop and apply quality assurance methods

Role overview AbbVie is hiring a Quality Assurance Specialist to support third-party laboratory operations in Midrand. This position focuses on maintaining compliance and supporting quality standards across external laboratory partners. What you will do Conduct audits of third-party laboratories to verify compliance with established protocols Monitor adherence to quality standards and regulatory requirements Work with cross-functional teams to address quality issues and drive improvements Location This role is based in Midrand.

Key Responsibilities:Product Knowledge• Acquire comprehensive understanding of various Marriott products.• Learn the application of financial product rules across systems.Process Knowledge• Gain insight into processes related to Marriott products.• Understand the workflow associated with each process.System Knowledge• Familiarize yourself with the layout and purpose of different systems.• Comprehend the interconnectivity of various systems.• Document system requirements or irregularities reported by Operations teams in an internal change request system.Project Specification Documentation• Assist in the creation, planning, and design of project specification documents.• Ensure adherence to specification document standards.Testing• After authorization and programming of system changes, conduct testing on relevant transaction types for all products in the test system.• Update internal systems with relevant findings within specified turnaround times.• Conduct re-testing as necessary to ensure all scenarios are functioning as required by Operations, maintaining system integrity with frequent code updates.• Document all testing and save in an organized manner.• Provide recommendations for enhancing testing capabilities.• Participate in designing suitable test strategies and implementing goals and processes for projects, including risk identification and analysis for planning and monitoring.Teamwork• Serve as a liaison between IT Developers and Operations teams.• Follow up with teams regarding progress on IT tasks within required turnaround times.• Assist Operations teams with daily processing as needed.

Join our dynamic team at Rework Solutions as a Quality Assurance Supervisor specializing in Operations within the Applied Behavior Analysis (ABA) sector. In this pivotal role, you will lead QA initiatives, ensuring that our operational processes align with industry standards and best practices. You will collaborate closely with various teams, conduct thorough audits, and implement quality control measures to enhance our service delivery.

As a Senior Quality Manager at WNS Global Services, you will lead our quality assurance initiatives to ensure that our services meet the highest standards of excellence. You will develop and implement quality management strategies, oversee quality audits, and work collaboratively with teams to enhance performance and customer satisfaction. This role requires a proactive approach to identifying areas for improvement and implementing solutions that drive operational excellence.

Role Overview tgs is hiring a Quality Assurance Coordinator in Cape Town, Western Cape. This role focuses on ensuring accuracy, clarity, and consistency in client deliverables. The position suits recent graduates with strong communication skills who want to build a career with a global language service provider. Previous quality assurance experience is helpful but not required. Main Responsibilities Quality Control of Deliverables: Check that translation certificates and deliverables use the correct methodology and include accurate client information. Follow client instructions on file naming, properties, and types. Non-Linguistic Quality Review: Perform final checks on translation files for the life sciences sector. Confirm files meet glossary, reference, and client requirements. Review formatting and layout so all deliverables are ready for submission without open issues. Compliance Monitoring: Make sure previous quality steps meet high standards. Suggest improvements when needed. Style and Standards Management: Maintain and update internal style guides and QA checklists to support consistency across teams and projects. Process Enhancement: Identify ways to improve translation workflows, tools, and efficiencies. Monitor production instructions for clarity and consistency, and suggest updates. Team Collaboration: Provide constructive feedback to production and linguist teams to help improve deliverable quality.

Join impact.com as a Quality Assurance Chapter LeadAt impact.com, we are redefining the landscape of commerce partnership marketing. Our innovative platform empowers businesses by facilitating the discovery, management, and scaling of partnerships throughout the customer journey. We cater to a diverse array of partners, including affiliates, influencers, content publishers, and brand advocates, enabling brands to foster authentic relationships that drive performance-based growth. With our award-winning solutions—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—we unify all types of partnerships into a seamless experience. With over 5,000 global brands like Walmart, Uber, and L’Oréal relying on our platform, we are committed to helping brands thrive through trusted recommendations. Your Impactful RoleAs the QA Chapter Lead, you will play a pivotal role in shaping our quality assurance strategies and practices, ensuring we consistently deliver exceptional software products. You will serve as a bridge between technical execution and leadership, guiding our QA engineers while collaborating closely with development, product, and DevOps teams to embed quality throughout the software development lifecycle.Your Responsibilities:Quality Strategy & ProcessDefine, monitor, and report on essential quality metrics (defect rates, test coverage, automation stability) to drive ongoing enhancements.Establish and uphold QA standards, methodologies, and best practices.Formulate test strategies for various testing types including functional, regression, integration, performance, and security testing.Integrate quality gates within CI/CD pipelines.Champion continuous improvement initiatives for QA processes and tools.Leadership & Team ManagementLead, mentor, and support QA engineers (both manual and automated), fostering a culture of excellence and collaboration.

The Quality Assurance and Control Manager plays a pivotal role in shaping and enhancing Lumax Energy's quality management systems across our manufacturing, construction, and subcontracted operations. This position is crucial for ensuring that all field operations related to the manufacture, installation, and commissioning of solar PV support structures adhere to the highest approved standards and best practices.In this dynamic role, you will lead a dedicated team of quality controllers and inspectors, oversee subcontractor compliance across multiple sites, and ensure that quality data is efficiently captured through an intuitive digital QA/QC platform. Furthermore, you will be instrumental in fostering a culture of quality and continuous improvement within our construction and execution teams.

Retail Training & Quality Assurance Lead — M-KOPA GautengAt M-KOPA, we recognize that effective training goes beyond mere compliance; it transforms how teams interact with customers and elevates overall performance. We are in search of a dynamic Retail Training and Quality Assurance Lead to enhance our retail operations in Gauteng. This pivotal role involves designing tailored training programs for Stock Controllers and retail teams, executing quality audits, and leveraging data analytics to drive continuous improvement in customer experiences and team effectiveness.What We’re Building at M-KOPAWe are proud to have served over 7 million customers across Africa, providing more than $2 billion in credit. Our mission is to expand access to formal financial services, with 55% of our customers experiencing this for the first time. An impressive 86% report enhanced quality of life. As we aim for 10 million customers, the capability of our retail team and the quality of their service are paramount. This role is instrumental in setting and maintaining those high standards.Why This Role Stands OutUnlike traditional roles where training and quality assurance operate in silos, this position unifies them. Your insights from quality audits will directly shape training design, ensuring the effectiveness of your programs translates into tangible improvements in customer service and operational performance.

Keen is seeking a Senior Quality Analyst for its BPO Contact Center team in Cape Town, Western Cape. This position plays a key part in upholding quality standards and supporting customer satisfaction across contact center operations. Role overview This role focuses on monitoring and analyzing customer interactions to ensure service quality meets company standards. The Senior Quality Analyst works closely with various teams to identify trends, address issues, and support continuous improvement efforts. What you will do Review and assess customer interactions for adherence to quality standards Analyze data to identify areas for improvement in service delivery Collaborate with cross-functional teams to implement quality initiatives Provide actionable feedback to drive performance enhancements Location This position is based in Cape Town, Western Cape, South Africa.

Join M-KOPA as a Retail Training and Quality Assurance Lead in Limpopo!Are you passionate about transforming training into impactful learning experiences? Do you understand the profound difference between training that merely checks a box and training that genuinely enhances performance? At M-KOPA, we recognize that effective training can significantly improve customer interactions, compliance, and overall team performance.As our Retail Training and Quality Assurance Lead, you will play a pivotal role in shaping the training capabilities and quality standards within our retail function. Your responsibilities will include designing and delivering training programs for Stock Controllers and retail teams, conducting quality audits across our operations, and leveraging data to drive continuous improvements that enhance both customer experience and team performance.About M-KOPA:We have empowered over 7 million customers across Africa, unlocking more than $2 billion in credit. A remarkable 55% of our customers are accessing formal financial services for the first time, and 86% report significant improvements in their quality of life. As we aim to reach 10 million customers, the capability of our retail network and the quality of service we provide are more crucial than ever. This is where you come in!Why This Role is Unique:In many organizations, training and quality assurance operate in silos, failing to communicate effectively. In this role, those two functions are integrated, allowing insights from quality audits to directly inform your training design. The effectiveness of your training will be evident in your QA data, creating a continuous feedback loop that fosters improvement.

Retail Training & Quality Assurance Lead — Western CapeAs a professional in training and quality assurance, you understand that effective training goes beyond mere compliance — it transforms operational performance. With your expertise, you've witnessed how empowering teams through genuine skill enhancement leads to improved customer interactions, compliance metrics, and overall performance indicators. You recognize that disappointing quality audit results can be addressed with innovative approaches.This instinct — the ability to connect learning strategies with tangible operational outcomes — aligns perfectly with M-KOPA’s mission.We are seeking a Retail Training and Quality Assurance Lead in South Africa, responsible for elevating the capabilities and quality standards within our retail operations. Your role will involve designing and implementing training programs for Stock Controllers and retail teams, conducting quality audits across our operations, and leveraging data to drive continuous improvements that enhance customer experiences and team performance.About M-KOPAM-KOPA has positively impacted over 7 million customers across Africa, facilitating access to more than $2 billion in credit. Notably, 55% of our customers are engaging with formal financial services for the first time, with 86% reporting a significant improvement in their quality of life. As we strive to reach 10 million customers, the enhancement of our retail network and the quality of service provided are paramount. This role is essential in setting and maintaining high standards.The Unique Nature of This RoleUnlike traditional roles where training and quality assurance operate in silos, this position merges both functions, ensuring that insights gleaned from quality audits directly inform training initiatives. This synergy is crucial for fostering a culture of continuous improvement.

Join SGS, a global leader in inspection, verification, testing, and certification services, as a Quality Intern in Sandton. This internship offers a unique opportunity to gain hands-on experience in quality assurance and compliance within various departments including Certification, Consulting, and Training.

ISTA Personnel Solutions partners with U.S. healthcare organizations to deliver business process outsourcing focused on quality and care. The team is expanding and seeks a Quality Assurance & Clinical Documentation Specialist to join remotely from the Northern Cape, South Africa. Role overview This position centers on reviewing clinical session notes for accuracy and compliance. The specialist also assists users of clinical software with documentation-related questions, ensuring all records meet required standards. The responsibilities do not include IT troubleshooting or software development. What you will do Check clinical documentation for accuracy and compliance with established standards Assist clinical software users with documentation questions Follow defined systems and processes to maintain consistency and quality Requirements Background in quality assurance or clinical documentation, ideally related to U.S. healthcare Comfort working with various systems and technology (comprehensive training provided) Strong attention to detail and a methodical, structured work style Dedication to accuracy, compliance, and consistency in documentation Additional details This is a remote role based in Northern Cape, South Africa Full training will be provided No IT troubleshooting or software development is part of this position

Join our dynamic team as a Quality Assessor at WNS Global Services, where your expertise in quality assurance will play a pivotal role in enhancing our service delivery. As a Quality Assessor, you will be responsible for evaluating the quality of customer interactions, providing valuable feedback, and implementing strategies to improve overall performance. Your analytical skills and attention to detail will be crucial in maintaining our high standards.