Who Are We?SupportYourApp stands as a premier global leader in Support-as-a-Service, collaborating with renowned tech innovators and industry giants such as MasterCard, Calm, and MacPaw across more than 30 countries since 2010. Our commitment to providing secure customer and technical support spans a remarkable 60 languages within diverse industries. Join us and seize the opportunity to become part of the world's foremost SaaS, software, or hardware solutions.Become a valued member of our community as a Technical Support Consultant and thrive within a vibrant multicultural and multilingual environment while working from the comfort of your own home. Elevate your skills and meet challenging objectives through our People First management philosophy. Are you excited? Let’s explore what it takes to join us.Your Responsibilities:Provide exceptional technical support through email and chat interactions;Establish and nurture strong, enduring customer relationships;Stay updated with evolving tools and technologies;Safeguard sensitive customer data with utmost diligence;Implement the latest customer satisfaction practices;Maintain profound knowledge of client solutions while achieving defined KPIs;Engage with developers and cross-functional teams effectively.Qualifications for Success:Proficient English communication skills (minimum C1 level);Prior experience in a technical support role;Expertise in VPS setup and management;Solid understanding of Windows Server administration;Familiarity with trading platforms like TradingView, TradeStation, and NinjaTrader;Strong analytical and research capabilities;A positive, proactive, and responsible demeanor;Access to a personal computer (minimum 8GB RAM) with a reliable internet connection (minimum 50 Mbps download and 40 Mbps upload).Additional Assets:Experience with CRM systems.What We Offer:Flexible working hours;Complete remote work opportunities;An inclusive, international atmosphere;Compensation in USD;Referral bonuses for bringing in friends;A balance between project demands and personal time, alongside our internal health policy;Supportive leadership focused on your growth and long-term collaboration;A nurturing environment for personal development;A culture founded on trust, without time-tracking requirements.*Conditions may vary based on engagement terms. Benefits and conditions may apply differently to employees and independent contractors. Specific terms regarding compensation and benefits will be outlined in your agreement if selected.

About Us:SupportYourApp is a premier leader in Support-as-a-Service, collaborating with renowned technology firms and industry frontrunners such as MasterCard, Calm, and MacPaw since 2010. Operating in over 30 countries, we provide secure customer and technical support in 60 languages across a variety of sectors. Imagine being part of a leading provider of SaaS, software, or hardware solutions!Become a part of our vibrant community as a Customer Support Consultant and excel in a multicultural, multilingual setting from the comfort of your home. Enhance your skills and reach ambitious goals while benefiting from our People First management philosophy. Interested? Let's explore what it takes!Key Responsibilities:Provide exceptional customer support through phone, chat, and email communications.Foster strong and enduring relationships with customers.Stay updated with the latest tools and technologies.Safeguard sensitive customer information with the utmost care.Implement contemporary customer satisfaction techniques.Develop a comprehensive understanding of client solutions and achieve KPIs.Collaborate effectively with developers and cross-functional teams.Qualifications for Success:Proficient English communication skills (C1 level for both spoken and written)A minimum of 6 months experience in a customer support roleStrong analytical and research skills.Experience within the travel industry.A positive, proactive, and accountable approach.A personal computer with at least 8GB of RAM and a reliable internet connection (minimum 50 Mbps download and 40 Mbps upload).Preferred Qualifications:Background in hospitality or logistics.Benefits:Flexible working hours.Fully remote collaboration.An inclusive international work environment.Compensation paid in USD.Incentives for employee referrals.A healthy work-life balance supported by our internal health policies.Engaged leadership focused on your growth and long-term collaboration.A nurturing environment for personal and professional development.A culture rooted in trust without time-tracking expectations.*Benefit offerings may vary based on your engagement terms. Specific details regarding compensation, benefits, and working conditions will be outlined in your agreement if selected.

Join our dynamic team as a Bilingual Customer Support Consultant, where your fluency in both German and English will be invaluable. As a remote consultant, you will play a crucial role in providing exceptional customer service to our diverse clientele. Your ability to communicate effectively in both languages will ensure that our customers receive the best possible support, helping to resolve their queries swiftly and efficiently.

As a Technical Support Representative at CrewBloom, you will play a vital role in our client's support team, delivering expert assistance to English-speaking clients facing a variety of technical challenges. Your responsibilities will include diagnosing and resolving issues for Mac and Windows systems through phone support and remote access tools. We are seeking candidates with a robust background in BPO call center environments and substantial experience troubleshooting Apple Macbook and Windows PC.Key Responsibilities: Conduct over-the-phone troubleshooting and remote diagnostics for complex technical issues on Mac and Windows systems. Address performance issues such as slow computer speeds, operating system reinstallations, Mac recovery, PC resets, malware and virus removals, driver updates, and Microsoft Outlook problems. Troubleshoot hardware issues, including hard drives, RAM, and power supplies. Resolve network and internet connectivity issues, browser problems in Google Chrome, and PC game crashes. Set up and troubleshoot WiFi-connected printers and address driver issues. Provide prompt solutions, document customer issues accurately, and ensure thorough follow-ups. Utilize sales techniques to upsell support packages after service resolution. Exhibit organization, punctuality, and reliability as key professional traits.

Join Nintex, a leader in process management and automation, as a Technical Support Engineer in Johannesburg. In this role, you will be crucial in providing exceptional technical assistance to our clients, ensuring their needs are met with efficiency and professionalism. Your expertise will help resolve technical issues and enhance customer satisfaction, contributing to the overall success of our organization.

Technical Resourcer – Engineering & AutomationJob OverviewAre you a skilled technical resourcer eager to make a significant impact within a dynamic and expanding international recruitment firm? We are collaborating with an ambitious UK-based recruitment startup that specializes in placing top-tier engineering and automation professionals throughout the United States. With 17 active roles and rapid growth, this is the inaugural hire for the business, offering direct mentorship from the founder and the chance to play a crucial role in scaling operations.This role is an exciting opportunity for a motivated resourcer with a background in manufacturing, industrial automation, or mechanical and electrical engineering recruitment, who excels in a fast-paced, quality-oriented environment.Key ResponsibilitiesSource, screen, and shortlist high-caliber engineering and automation professionals across the US market.Headhunt passive candidates using LinkedIn Recruiter and other advanced sourcing tools.Manage candidate pipelines for 17+ active roles.Engage with East Coast-based US candidates (working aligned US hours).Accurately maintain and update CRM/ATS systems.Coordinate interviews and manage candidate communications.Critically evaluate CVs and assess suitability for senior-level roles ($135k–$150k salary ranges).Provide an exceptional candidate experience from initial outreach to placement.Qualifications and Experience2–3+ years of recruitment experience within engineering or technical sectors (non-IT).Demonstrated experience recruiting for US-based roles.Expertise in sourcing within the automation, manufacturing, or industrial engineering markets.Strong understanding of US time zones and candidate expectations.Comfortable working East Coast US hours.Proficient in LinkedIn Recruiter and CRM/ATS systems.Professional communication skills tailored for engaging senior US professionals.Able to manage high application volumes while maintaining quality standards.Reliable internet connection and personal laptop required.About UsAt Remote Recruitment, we specialize in connecting skilled South African professionals with leading UK businesses. Our streamlined hiring process ensures that you collaborate with organizations that appreciate your talent and support your career growth. With a focus on long-term success, we provide continuous assistance to help you thrive in your role.Become part of a team that values your expertise – at Remote Recruitment, your success is our mission.

DotActiv supports retailers and suppliers in over 90 countries with software and services designed to improve in-store experiences. The platform offers tools for data-driven assortment planning and product layouts, along with a comprehensive online learning platform and searchable knowledge base. Role Overview The Technical Support Consultant provides responsive and knowledgeable assistance to DotActiv software users. This role focuses on resolving customer issues, sharing expertise, and helping clients get the most from DotActiv’s solutions. What You Will Do Analyze user engagement data from the knowledge base and contribute new or improved content to enhance customer experience. Receive, investigate, and manage customer support cases. Deliver effective solutions, which may involve updating knowledge base articles, offering remote support, conducting scheduled training, and troubleshooting issues. Advise customers on space planning, going beyond standard technical support to help them reach their goals. Review customer support cases to identify feature requests for development and report software errors for prompt resolution. Perform data analysis, processing, and validation using Excel and SQL. Mandatory training is provided during onboarding. Take part in a rotational on-call schedule to support customers in different time zones. Additional compensation is offered for on-call hours. Compensation and Location This is a remote role based in Pretoria, Gauteng, South Africa. Monthly Cost to Company ranges from R18,000 to R22,000, depending on qualifications and experience.

Join our dynamic team at DotActiv, where we empower retailers and suppliers across more than 90 countries to enhance their in-store experiences through our innovative software solutions. Our platform equips users with powerful data-driven tools to create effective assortments and product layouts that significantly boost store performance. With access to a vast library of resources on our online learning platform and a searchable knowledge base, our users are well-supported in their journey.As a Technical Support Consultant, you'll play a vital role in ensuring our customers receive the empathetic and knowledgeable support they require. Your key responsibilities will include:Analyzing knowledge base user engagement data and contributing valuable content to enhance the customer experience.Managing and resolving customer support cases by providing effective and meaningful solutions, including knowledge base articles, remote support, scheduled training, troubleshooting, and expert advice.Offering strategic space planning guidance that transcends basic technical support, helping clients achieve their business objectives.Reviewing customer support cases to identify opportunities for new feature development and logging software errors for prompt resolution.Conducting data analysis, processing, and validation using Excel and SQL to ensure accuracy in customer plans. (A mandatory course on this will be part of your onboarding process.)Participating in a rotational on-call schedule to provide exceptional support across various time zones, with additional remuneration for your on-call availability.This position offers the flexibility of remote work with a competitive monthly salary ranging from R18,000 to R22,000, depending on your qualifications and experience. We are seeking a proactive individual who is passionate about providing top-notch customer support.

About UsDigiCert is a premier provider of intelligent trust solutions, dedicated to safeguarding the digital landscape by ensuring the security, privacy, and authenticity of every interaction. Our cutting-edge AI-driven DigiCert ONE platform integrates PKI, DNS, and certificate lifecycle management, fortifying infrastructure, software, devices, messages, AI content, and agents. Join over 100,000 organizations, including 90% of the Fortune 500, who trust DigiCert to combat today’s threats and prepare for a quantum-safe future at www.digicert.com.Position OverviewWe are seeking a motivated and detail-oriented Technical Support Engineer fluent in German to join our dynamic team. In this role, you will play a key part in ensuring the excellence of our internal and customer-facing security products. If you have a passion for delivering outstanding customer support, we want you on our team.As a Technical Support Engineer, your primary responsibility will be to provide top-tier support via phone and email to our EMEA-based customers utilizing the DigiCert ONE platform.

Join our dynamic team as a 3rd Line Network Support Engineer where you will play a pivotal role in ensuring the integrity and performance of our network systems. As part of a fully remote team, you will provide expert-level technical support to resolve complex networking issues, oversee system upgrades, and collaborate with IT leaders to enhance network solutions.

Job Title: Technical Resourcer – US Engineering & Automation RolesJob OverviewJoin an innovative and rapidly expanding recruitment agency based in the UK, specializing in connecting top-tier engineering and automation talent with leading companies in the United States. As the inaugural member of this boutique recruitment firm, you will collaborate closely with the founder to enhance service delivery across a diverse client portfolio, currently featuring 17 open positions and counting. This is an exceptional opportunity for a driven and experienced resourcer to occupy a crucial position with significant long-term prospects. If you possess a background in recruiting manufacturing engineers, industrial automation specialists, or mechanical/electrical engineers, this role is tailor-made for you!You will play a vital role in identifying and attracting outstanding candidates within the US industrial automation and manufacturing sectors, contributing to the growth of a lean, high-performing recruitment team. Enjoy the autonomy and responsibility of the role, while working with a founder who values both results and a positive company culture.Key ResponsibilitiesSource, screen, and shortlist high-caliber candidates in the fields of industrial automation, engineering, and manufacturing within the US.Utilize LinkedIn Recruiter and various sourcing tools to headhunt passive candidates.Communicate with East Coast candidates, necessitating flexible working hours to accommodate a 5–6 hour time difference.Assist the founder in managing candidate pipelines, updating CRM systems, and coordinating interviews.Critically evaluate CVs and assess candidate suitability with a focus on quality.Maintain professional communication tailored to mid-to-senior level US candidates (typically commanding salaries between $135,000 and $150,000).Ensure a high standard of candidate experience from initial contact through to placement.Qualifications and ExperienceA minimum of 2–3 years of recruitment experience in technical or engineering domains (focusing on engineering tech roles, not IT).Experience recruiting for US-based roles, with a solid understanding of US time zones and candidate expectations.Prior experience in the automation and manufacturing engineering sectors is essential.Comfortable working during US East Coast hours.Proficient in using LinkedIn Recruiter and CRM/ATS tools.Ability to professionally engage with mid-to-senior-level US candidates.Adept at managing a high volume of inbound applications and identifying top talent.Resourceful, inquisitive, and dedicated.A stable internet connection and personal laptop are required.

Have you ever reached out to a support agent and thought, "Wow, they really made my day!" Do you possess the passion and skills to be one of those exceptional individuals?Now is your opportunity!Webafrica is actively seeking a vibrant, innovative, and knowledgeable individual who is well-versed in connectivity and the internet, and who can deliver remarkable customer service. This role also involves handling billing inquiries, so familiarity with billing processes is essential.If you are dedicated to connecting customers to the internet and delivering outstanding service, we want to hear from you!Join us by sending your details so we can connect!Your responsibilities will include troubleshooting and resolving issues with services such as Fibre and VoIP.

Company OverviewAt QuickTeam, we empower businesses with exceptional virtual employees, including dedicated assistants, friendly receptionists, and efficient support staff. Our mission is to enhance operational productivity and allow organizations to concentrate on their core objectives by providing reliable support services. By joining the QuickTeam family, you play a pivotal role in driving business success while enjoying a collaborative and supportive work environment that fosters long-term growth and professional development.Position OverviewWe are currently seeking a Technical Support Specialist for a full-time remote role. In this position, you will tackle technical challenges, troubleshoot issues, and strive to ensure outstanding customer satisfaction. Your responsibilities will include resolving support tickets, analyzing technical problems, and delivering effective solutions while maintaining clear and concise communication with our customers.

Exciting Opportunity: Join Our Premier Team of English Educators for Children and Adults! Limited Openings—Apply Now to Make a Significant Impact on Learners of All Ages! If you are a dedicated and enthusiastic English teacher looking to foster a love for learning in students, this is your opportunity to motivate the next generation while enjoying the flexibility of remote work. With positions filling quickly, now is the perfect time to start a rewarding teaching career that adapts to your lifestyle.Why Choose Us?SEAMLESS ONBOARDING & TRAINING: Our comprehensive training programs ensure you are ready to deliver outstanding lessons from day one.WORK FROM ANYWHERE: Eliminate lengthy commutes and achieve an ideal work-life balance while engaging with inspiring young learners.GLOBAL TEACHING, LOCAL INSPIRATION: Interact with students from across Asia, celebrating their cultures and brightening their learning experiences—all from your own home.PROFESSIONAL GROWTH: Benefit from free professional development courses via our Inspiration Academy to enhance your teaching skills.WELLNESS & FUN: Recharge through our Evolve Program, featuring wellness resources, engaging events, and a supportive community to keep you motivated.Your Benefits:Competitive Compensation: $6 per hourFlexible teaching hoursA meaningful career that impacts young minds while developing your skillsPosition Details:Start Date: As soon as the recruitment process is completedTeaching Focus: Primarily children, with some adults in AsiaPeak Teaching Hours: Monday-Sunday, 12 PM to 4 PM SAST (minimum of 40 hours per month required)Location: Fully remote—teach from anywhere!

Technical Talent Partner – Automation & ManufacturingJob OverviewJoin a dynamic recruitment business that is rapidly expanding its footprint in the US engineering market. This unique role is not just about resourcing; it’s your chance to be the driving force behind the development of a best-in-class candidate pipeline for our industrial automation clients.With 17 active roles and an increasing demand from our clients, we are looking for a dedicated and proactive Technical Talent Partner who thrives in a quality-driven environment. Collaborate closely with our founder to contribute significantly to our business growth while gaining in-depth knowledge of the lucrative US engineering sector.Key ResponsibilitiesIdentify and attract top engineering talent within the US automation and manufacturing sectors.Establish and nurture long-term candidate networks in mechanical and electrical engineering fields.Manage multiple live vacancies efficiently.Conduct thorough candidate screenings and shortlisting.Ensure accurate CRM records and timely reporting.Coordinate interview processes across various time zones.Provide an exceptional candidate experience throughout the recruitment process.Engage confidently in senior salary markets ($135k–$150k+).Qualifications and Experience2–4 years of experience in technical recruitment, specifically within engineering.Demonstrated success in sourcing candidates from manufacturing, industrial automation, or mechanical/electrical engineering backgrounds.Essential experience recruiting within the US market.Strong proficiency with LinkedIn Recruiter.Ability to align work hours with US East Coast times.Proven capability to manage high volumes of applications without sacrificing quality.Professional, resilient, and self-directed.Stable internet connection and personal laptop are required.

Technical Recruiter – Data Centres, Engineering & Specialist Roles (US Market - New York)Job OverviewJoin a dynamic and rapidly expanding UK-based recruitment consultancy as a passionate Technical Recruiter. We are on a mission to enhance our reach in high-demand technical fields, particularly focusing on data centres, engineering, construction, and operational roles. With the surge in demand from clients, especially within the North American market, we are establishing a dedicated specialist division and need your expertise to maintain our exceptional service levels.This position is perfect for an individual who excels at identifying top-tier talent, engaging in insightful screening discussions, and contributing to insightful market intelligence. You will play a critical role in addressing urgent hiring requirements in a fast-paced environment and will significantly contribute to our growth in emerging technical areas, especially within the data centre sector.Note that this is not a 360 recruitment role. Your focus will be on candidate engagement, talent pipeline development, and supporting the overarching recruitment strategy through thorough research and analysis. Availability during US time zones is essential, making this role ideal for a proactive, organized professional ready to make an immediate impact.Key ResponsibilitiesSource and evaluate candidates for roles in data centres, engineering, construction, and technical operations.Conduct structured interviews and create shortlists based on candidate fit.Collaborate with senior team members to meet urgent and high-priority hiring needs.Develop and maintain pipelines of specialized talent across various technical sectors.Perform competitor analysis and gather market insights to refine recruitment strategies.Ensure accurate candidate records and support the hiring process through internal systems.Align your working hours with US time zones to facilitate effective communication.Qualifications and ExperienceA minimum of 2 years of experience in recruitment or candidate sourcing, preferably in data centre, engineering, construction, or other technical fields.Confidence in conducting screening interviews and assessing candidates against specialized criteria.Strong organizational skills, attention to detail, and the ability to manage multiple roles and deadlines.Ability to work independently and take initiative in a remote work environment.Experience with market mapping, research, or competitive analysis in a recruitment context is advantageous.A reliable internet connection, a laptop, and a quiet, professional workspace are mandatory.Must be available to work primarily within US time zones.

Join our dynamic team as a Talent Acquisition Resourcer specializing in support for a UK-based recruitment consultancy. This is an essential back-office role focused on identifying and sourcing top-tier candidates for exclusive RPO contracts in the engineering, clean tech, and scientific sectors.You will collaborate closely with a UK leadership team that boasts over 35 years of combined experience in global recruitment. While they maintain client relationships, you will concentrate on your expertise: finding exceptional talent for niche, high-value positions. This role presents an exciting opportunity to thrive in a fast-paced, professional environment where your sourcing and headhunting skills will significantly contribute to the success of long-term client engagements in the UK.

Quickteam is looking for a Remote Virtual Administrative Support Specialist based in South Africa. This is a full-time position (40 hours per week) that operates entirely remotely, with work hours set to align with Eastern Standard Time business hours. Key Responsibilities Deliver prompt customer service by responding to questions via email, chat, or phone. Assist users with basic technical issues using clear, step-by-step instructions. Escalate complex technical concerns to the right team members. Maintain a professional approach and prioritize customer satisfaction in all interactions. Manage and update calendars to ensure accuracy and timeliness. Schedule and coordinate meetings across multiple time zones, sending reminders and keeping participants informed. Set and confirm appointments with clients and internal teams, following up on leads to secure bookings. Keep organized records of all appointments and completed meetings. Support general administrative tasks, maintain accurate documentation, and assist with process improvements and workflow organization. Compensation and Work Details Monthly salary ranges from ZAR 17,000 to 20,000, based on skills and experience. Work remotely from anywhere within South Africa. Full-time role at 40 hours per week. Availability during EST business hours is required.

Main Purpose of the Job:The Customer Service team at mweb-6 is seeking a dynamic Tier 1 Technical & Billing Support Agent. This role is pivotal in delivering outstanding customer support by addressing and resolving both technical and billing inquiries. You will be tasked with troubleshooting issues related to our services, including Fibre and VoIP, ensuring our customers receive timely solutions and support.Key Responsibilities:Manage customer interactions and resolve technical, billing, and account-related queries efficiently.Identify customer needs and provide tailored solutions.Enhance customer satisfaction by effectively resolving complaints and handling objections.Deliver exceptional service in every customer interaction.Execute escalations for issues beyond first-line support with diligence.Maintain accurate records of customer interactions in our business system.Utilize available tools and resources to fully resolve customer inquiries.Skills and Competencies:Experience in Call Centre operations.Proficiency in Technical Support.Familiarity with MS Office Suite.Effective Conflict Resolution skills.Strong Technical Literacy.Analytical thinking capabilities.Exceptional written and verbal communication skills.Customer Service orientation.Assertiveness and negotiation skills.Strong listening and questioning abilities.Robust Troubleshooting skills.Attention to detail and numerical aptitude.