Wise is seeking a Senior Manager of AI Implementation based in London. This position guides projects that use artificial intelligence to enhance financial services and streamline operations. Role overview The Senior Manager shapes strategies for integrating AI solutions across Wise’s business. The focus is on increasing efficiency and enabling innovation within the company’s financial services. Key responsibilities Lead initiatives that apply AI to Wise’s operational challenges Develop and execute plans for adopting AI technologies Work to improve efficiency and support new business ideas through AI-driven solutions Location This role is based in London.

About DecagonDecagon stands as the premier conversational AI platform, enabling brands to provide exceptional concierge-level customer experiences.Our cutting-edge technology empowers renowned enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and enriching interactions across all channels, including voice, chat, email, and SMS.We envision a future where customer interactions transcend traditional support tickets and hold music, leading to quicker resolutions, more engaging conversations, and deeper relationships. Proudly backed by leading investors including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, we are committed to making this vision a reality.As an in-office company, we thrive on a collective dedication to excellence and speed. Our core values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — guide our working culture and team development.About the RoleJoin Decagon’s pioneering Implementations Team to build and scale our operations in delivering top-tier AI Agents to our clients. You will spearhead the strategy and execution of Decagon implementations within intricate enterprise environments, ensuring that each deployment is seamless, impactful, and lays the groundwork for sustained customer success.Your responsibilities will include designing and maintaining the implementation playbook, establishing frameworks, processes, and standards that facilitate repeatable and scalable deployments as we expand. You will leverage AI tools, automation, and robust operational design to enhance efficiency and minimize time to value.Collaborating closely with customer teams, you will gain insights into their workflows and objectives while working cross-functionally with Sales, Product, and Engineering to convert those needs into successful implementations. You will oversee complex rollouts, align stakeholders, and guarantee that every launch yields measurable outcomes.In this role, you willLead the implementation of enterprise AI Agents from kickoff to rollout, driving execution, adoption, and business results.Craft implementation strategies customized to each customer's objectives and technical landscape.Develop and manage the Implementation playbook, incorporating processes and standards that support scalable, high-quality deployments.Enhance the speed, quality, and consistency of implementations by identifying best practices and streamlining workflows.

Humaans develops workplace infrastructure software for companies scaling rapidly across the globe. The platform started as a basic system of record and now offers a comprehensive workforce management solution. Athena, the AI layer, coordinates workflows across HR, IT, Finance, and Operations, helping organizations make informed decisions and adapt as they grow. Customers range from startups like Lovable, Poolside, Fyxer AI, and Tandem Health to established firms such as Quantexa, Sellpy, Manychat, Gigs, Croud, and Threecolts. These teams use Humaans to handle complexity and work more efficiently. The company has raised $20 million from investors and founders including Lachy Groom (Physical Intelligence) and Stewart Butterfield (Slack). Role overview The Implementation Manager ensures customers gain value from Humaans from the very beginning. With Athena now available, this role guides organizations through setting up an AI-driven people platform, encouraging adoption, and building lasting relationships. The position emphasizes accuracy, efficiency, and a strong customer experience. AI tools support daily work by streamlining processes, identifying issues early, and improving future rollouts. The Implementation Manager supports both the core HRIS and Athena platforms, making sure customers are well positioned from day one. What you will do Oversee the full implementation process for new clients, from contract signing through to launching the solution Handle complex data sets and tailor solutions to suit each organization Work closely with Sales, Customer Success, Product, and Engineering teams to deliver seamless, memorable implementations Location This position is based in London.

Transform the Future of Finance with Us!At Light, we are revolutionizing the way modern businesses manage their financial processes by replacing outdated ERP systems with our dynamic Smart Financial Platform. Our cutting-edge software equips global enterprises with automated accounting, real-time insights, and financial flows that adapt to the pace of business.We collaborate closely with our clients, delivering rapid solutions while maintaining a relentless focus on quality. In a remarkably short time, Light has become the backbone of leading companies such as Lovable, Legora, and Keyshot. Our users don’t just operate on Light; they truly enjoy the experience.Join us as we forge a new category in software. We are a passionate team of engineers who appreciate the intricacies of finance, designers dedicated to seamless reconciliation, and operators who view finance as a product. If you're eager to innovate how the world manages money, you've found your new home.Supported by premier investors and guided by industry veterans, we are crafting groundbreaking products with the liberty to deliver ambitious results. Help us position Light as the global standard for next-generation finance.Your Role as Implementation ManagerAs an Implementation Manager, you will spearhead complex implementation projects for multinational clients transitioning from traditional ERP systems to our Smart Financial Platform. Your expertise will guide clients through the intricacies of financial systems during their migration, ensuring seamless adoption of our platform. You will cultivate strong relationships with client finance leadership to foster trust and facilitate successful outcomes.Your responsibilities will include:Leading intricate implementation projects for global clients.Utilizing your experience to navigate complex financial systems during migrations.Establishing trusted partnerships with client finance teams to enhance platform adoption.Creating and executing comprehensive project plans with defined milestones.Collaborating with our product and engineering teams to align client requirements with our implementation strategies.This role is client-facing and pivotal in ensuring successful implementations and sustained client satisfaction. You will collaborate with a small, talented team that possesses a profound understanding of the market.Your Qualifications:Bachelor’s degree in Accounting, Finance, or a related field.Proven experience in managing ERP implementations, particularly for large-scale enterprises.Strong analytical and problem-solving skills, with a deep understanding of financial processes.Excellent communication and interpersonal skills to build relationships with senior stakeholders.Demonstrated ability to manage multiple projects simultaneously and meet tight deadlines.

Note: This position is for a 6-month Fixed Term Contract.Be a part of our transformative journey towards intelligent automation by developing AI-driven solutions that redefine the operational landscape across our organization.In this role, you'll engage in the deployment of innovative AI automation projects that significantly enhance operational efficiency. You will work with advanced agentic AI frameworks, large language models, and sophisticated workflow orchestration tools, collaborating with a team of AI experts, engineers, and business stakeholders. This position offers a unique opportunity to expand your technical prowess, influence large-scale process transformations, and contribute to the burgeoning AI capabilities within our organization, with ample opportunities for learning, innovation, and professional development.Your primary responsibilities as an AI Implementation Engineer will encompass:Designing and constructing AI-enabled automation solutions to optimize business processes and minimize manual interventions.Creating workflow automations that integrate data across various systems and facilitate end-to-end processes.Implementing agentic AI and large language model solutions to manage complex, multi-step operational tasks.Developing integrations between systems, APIs, and data sources to enable seamless automated workflows.Translating business needs into robust and maintainable technical solutions in partnership with AI Business Partners and operational teams.Ensuring adherence to software engineering best practices, including rigorous testing, comprehensive documentation, and dependable production deployment.

Role Overview oliver is looking for an Implementation Manager based in London. This role leads the deployment of new solutions for clients, working closely with them to understand their needs and deliver results that match their goals. What You Will Do Oversee the rollout of solutions for clients, managing the process from planning to completion Work directly with clients to clarify requirements and ensure their expectations are met Coordinate with internal teams to align project strategies with client objectives Build and maintain strong client relationships throughout each project Monitor progress and address issues to keep projects on track

About AssembledAt Assembled, we believe that exceptional customer support is achieved through a harmonious blend of human agents and artificial intelligence. Our cutting-edge platform is uniquely designed to integrate both elements seamlessly, enabling organizations to manage their support operations effectively. Trusted by industry leaders like Canva, Etsy, and Robinhood, Assembled empowers teams to optimize their operations — from in-house agents to BPOs, all while harnessing the capabilities of AI. With features including AI Agents that handle cases from start to finish, AI Copilot for agent support, and AI-driven workforce management, we help teams deliver faster, higher-quality service and make informed staffing and automation decisions. With the backing of $70 million from NEA, Emergence Capital, and Stripe, we are on a mission to redefine the future of AI and human collaboration in customer support.The RoleWe are seeking an experienced Implementation Manager to spearhead the technical implementation process and foster strong customer relationships during the onboarding phase for our mid-market and enterprise clients.As a pivotal member of our Solutions Team, you will play a key role in shaping our implementation strategies as we expand. Your responsibilities will encompass everything from customer project management to technical setup, directly contributing to revenue growth, customer retention, and overall satisfaction. By engaging with customers, you will formalize best practices for implementation, enhance our product offerings, and refine our operational processes as we continue to scale.ResponsibilitiesCultivate customer relationships and lead technical implementation projects across various customer segments, particularly focusing on mid-market and enterprise.Investigate and document product functionalities across all areas of our platform, both through our web application and API, to enhance your product knowledge and serve our customers and internal teams effectively.Establish and enhance implementation best practices based on your growing product expertise.Streamline internal processes and elevate the customer experience throughout the implementation phase.Collaborate cross-functionally with Sales and Customer Success teams to ensure successful customer launches.Influence the product roadmap by acting as a conduit between our customers and the product organization.Set a positive precedent for customer engagement, helping clients derive maximum value from our solutions.About YouA minimum of 4 years’ experience in a customer-focused role that involves technical support, ideally within a SaaS environment.Proven ability to manage multiple projects simultaneously, ensuring timely delivery and customer satisfaction.Strong analytical and problem-solving skills, with a passion for improving processes and customer experiences.Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and customers.A proactive mindset with a focus on continuous learning and adaptation.

We are seeking a talented Implementation Project Manager to oversee the software implementation processes within logistics, supply chain, and distribution sectors. This position requires a thorough understanding of our company's software solutions as well as the ability to assess and address client needs effectively.The successful candidate will be responsible for managing client relationships, coordinating resources, and leading implementation consultants throughout the project lifecycle. You will need to adapt to evolving business environments while effectively managing risks and budgets.A strong technical foundation is essential for this role, along with a proven track record of successfully delivering implementation projects. The ideal candidate will have relevant qualifications, including Prince2 certification and a robust Agile methodology experience.Experience in the Transport and Logistics industry will be an added advantage. Proficiency in multiple languages is also desirable.

About WPPWPP serves as the trusted growth partner for the world's leading brands, integrating cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions, and expert strategic counsel into a single entity. Powered by exceptional talent and our innovative marketing platform, WPP Open, we assist clients in navigating change, seizing opportunities, and achieving transformational growth. For more information, visit WPP.com.1360 - Implementational Planning Manager - Client TeamsAbout WPP MediaWPP is the creative transformation company dedicated to leveraging creativity to build better futures for our people, planet, clients, and communities. For more information, visit WPP.com.WPP Media, a global collective within WPP, brings together the best platforms, people, and partners to unlock limitless opportunities for growth in a media-rich environment. For further details, visit WPPMedia.com.ABOUT WPP & OPENDOORAt WPP, we continuously reinvent the future of creativity across a broader canvas, uniting unrivalled talent, resources, and skills to offer integrated communications, experience, commerce, and technology solutions.Over the past decade, we have developed a global client practice dedicated to accelerating WPP's impact for our largest clients by delivering the best of WPP. Each team is tailored to meet specific client needs and challenges, facilitating easy access to the appropriate capabilities. This is the foundation for our unique OpenDoor collaboration with Amazon.The OpenDoor partnership model is designed to deliver enhanced productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor encompasses all WPP agencies and disciplines, including media, business consultancy, communications, and brand strategy.

Important Note: This Implementation Manager position is based in London and requires on-site presence five days a week. The role involves working directly with the team at Campfire’s office. Campfire develops a platform that helps mid-market finance teams modernize core accounting processes. The product replaces legacy ERPs and manual workflows with automation, enabling finance teams to close faster and scale more efficiently. Over the past year, Campfire has experienced rapid growth, driven by demand for tools that improve clarity, control, and strategic insight. Role overview The Implementation Manager leads customer projects from kickoff through to go-live, ensuring smooth adoption and integration of the Campfire platform. Responsibilities cover the full implementation lifecycle: initial planning, platform configuration, data migration, testing, launch, and transition to ongoing support. The role requires strong project management skills, technical understanding, and clear communication. Collaboration with both customers and internal teams is key to keeping projects on track and delivering a seamless experience. What you will do Lead customer implementations from project kickoff to go-live. Direct projects to tailor the platform to each customer’s accounting workflows and reporting needs. Configure the platform based on customer-specific charts of accounts, reporting structures, and operational requirements. Manage data migration from ERPs, general ledgers, or spreadsheets, ensuring accuracy of financial data. Oversee testing and validation of workflows, reporting outputs, and overall system setup. Identify and resolve risks or discrepancies early, coordinating with internal teams on data, processes, or timelines. Act as the main point of contact for customers during implementation, providing clear updates and guidance. Work closely with Product, Engineering, and Customer Experience teams to address technical or workflow challenges.

Join Asana as a Senior Implementation Manager, where you will lead strategic initiatives to enhance our customer experience. You will be instrumental in guiding teams through the implementation process, ensuring that our innovative solutions are seamlessly integrated into clients’ workflows. This position is ideal for a proactive leader who thrives in a dynamic environment and is passionate about driving customer success.

About the PositionAs an Implementation Lead at Kernel, you play a pivotal role in aligning customer expectations with technical execution for large-scale enterprise projects. Your expertise transforms intricate requirements into effective, high-impact solutions, ensuring each proof of concept is precise, scalable, and strategically positioned for success.Collaborating closely with Account Executives, Product teams, and Engineering, you will tackle technical inquiries, resolve complex challenges, and develop solutions that deliver substantial value to our clients. With a continuous stream of new features being deployed at Kernel, you will remain at the forefront of client needs and the latest market innovations.Your Responsibilities:Serve as the technical expert partnering with Account Executives during late-stage sales cyclesManage and deliver high-quality proofs of concept (POCs) in a timely mannerOversee the entire implementation process from project kick-off to successful go-liveDesign, build, and deploy customized AI agents utilizing Kernel’s proprietary toolsAct as a trusted advisor for a diverse portfolio of clientsProvide constructive feedback to the Product team for ongoing improvements and iterationsRequired Skills and Experience:3–5 years of experience in a client-facing analytical or technical role such as Solutions Engineering, Technical Account Management, or ConsultingProficient technical knowledge (APIs, JavaScript, etc.) and familiarity with data systemsExceptional analytical and problem-solving abilities, with keen attention to detailAbility to navigate ambiguity and creatively solve technical issuesExperience in dynamic, fast-paced startup environmentsProven capacity to manage multiple clients and projects simultaneouslyExcellent communication skills and the capability to cultivate trustworthy relationships with customersWillingness to occasionally work later hours to accommodate US-based clientsPreferred (but not essential):Experience with AI products or applicationsFamiliarity with Revenue Operations (RevOps) workflows and systems, including CRMs and related tools

Join our team as a Training & Implementation Project Manager and lead the charge in implementing the Pinewood Automotive Intelligence Platform at dealerships across the UK and internationally. This pivotal role involves taking full ownership of the project lifecycle—from the initial discovery and meticulous planning to the go-live phase and ongoing support.You will collaborate closely with our customers, guiding them through the implementation journey while ensuring that projects are executed on schedule, meet high standards, and deliver tangible commercial results. If you are a dynamic individual with robust project management skills, excellent communication abilities, and a passion for customer interaction, we invite you to apply.Key Responsibilities:Oversee comprehensive implementations of the Pinewood platform for dealership clients.Conduct initial project meetings to gather customer requirements and define the project scope.Create and maintain detailed implementation plans, including timelines and resource allocation.Identify and manage project risks, ensuring proactive resolution of issues.Provide regular progress updates to stakeholders, including customers and internal teams.Carry out on-site consultancy visits, providing setup assistance, live week support, and follow-up consultations.Lead and facilitate training sessions to promote effective system adoption.Ensure project documentation and internal systems are accurate and up-to-date.Work collaboratively with internal teams to uphold Pinewood’s quality standards.Support and mentor team members, conducting regular 1-2-1 meetings, setting objectives, and driving performance.Represent Pinewood positively to customers, embodying our values and best practices.Stay informed about automotive industry trends and evolving customer needs.

Our MissionAt Omnea, we’re transforming enterprise operations by addressing the most challenging aspects of procurement. Our goal is to eliminate the inefficiencies that can delay a single purchase for months, necessitating over 50 emails and involving Finance, Legal, Security, and IT just to secure approvals.With a robust funding of $75M from Khosla Ventures, Insight Partners, and Accel, we are on a mission to revolutionize this process. Our AI-driven platform seamlessly connects all stakeholders, making purchasing swift, secure, and effective—offering a centralized space for requests, automated approvals and renewals, real-time supplier risk assessments, and comprehensive spend visibility.The procurement market represents a $7B+ untapped opportunity, and our progress indicates the scale of this potential: we have achieved a tenfold increase in ARR to double-digit millions in just 18 months and are trusted by industry leaders such as Spotify, MongoDB, Monzo, and Albertsons. We're proud to be recognized as the 4th fastest growing startup in Europe.Our team has a proven track record, having previously scaled Tessian (cybersecurity technology, backed by Sequoia, Balderton, and Accel, and acquired post-Series C). We comprise former founders and operators who have successfully grown unicorns, developed top-tier products, and executed at the highest levels. You’ll have the opportunity to collaborate with leaders like Ben, Abs, Sabrina, and Rebe.OverviewWe are seeking an outstanding Solutions Architect to join Omnea’s customer team. This role offers an exciting opportunity to deploy our product, build impactful functions, and accelerate your career trajectory.In this position, you will lead the deployment of the Omnea platform and its strategic modules, features, and integrations. You will advise clients on optimal solutions that deliver significant value while driving the implementation process as an extension of their team. You'll develop expertise in our product and serve as the internal advocate for our customers, collaborating closely with both technical and commercial teams to ensure that customer-centricity remains at the heart of our operations.

Role overview The Implementation Manager - Primary Care at AccuRx works from the London (Shoreditch) office. This position focuses on supporting healthcare practices as they adopt and integrate AccuRx solutions, ensuring each rollout fits into existing workflows without disruption. What you will do Oversee the integration of AccuRx healthcare products in primary care environments Collaborate closely with healthcare providers and internal teams to encourage effective adoption Coordinate with various stakeholders to resolve challenges and promote a seamless transition Assist practices in realizing the value of AccuRx tools for improving patient care

About WPP MediaWPP is the esteemed growth partner for the world’s premier brands. Leveraging exceptional talent, trusted data, and world-class partnerships—unified by our groundbreaking marketing platform, WPP Open—we empower clients to navigate change, seize opportunities, and achieve transformational growth.WPP Media serves as WPP's AI-driven media operating unit, integrating media, data, and partnerships to deliver large-scale creative personalization. Through WPP Open and powered by Open Intelligence, our clients gain clear insights into the effectiveness of their media investments.For more details, visit wppmedia.com.Position OverviewAs an Implementational Planning Manager, you will be instrumental in delivering daily excellence in cross-channel planning and activation. Collaborating closely with Account Directors and specialized teams, you will help transform client media strategies into detailed, actionable implementational plans across various media platforms including digital, audio, and VOD.

About WPP MediaWPP serves as the trusted growth partner for some of the world's foremost brands. By leveraging exceptional talent, reliable data, and strategic partnerships, all integrated through our innovative marketing platform, WPP Open, we empower clients to navigate change, seize opportunities, and achieve transformative growth.WPP Media stands as WPP's AI-driven media operating unit, unifying media, data, and partnerships to provide scalable creative personalization. Enhanced by WPP Open and fueled by Open Intelligence, our clients gain clear insights into the effectiveness of their media investments.To learn more, please visit wppmedia.com.About WPP 650Become a part of an award-winning team within the UK government, where your contributions will significantly influence lives. As a member of WPP 650, you will thrive in a supportive, collaborative environment that cherishes curiosity, kindness, and personal growth. Together, we apply behavior change principles to craft smarter services, inspire informed decisions, and enhance the lives of millions across the nation.WPP 650 is named after the 650 UK constituencies, a reminder that our work must resonate with the diverse fabric of the country. Each day presents unique challenges, complex problems, and continuous learning opportunities. You will address critical issues alongside passionate colleagues who deeply care about their work. It’s demanding yet immensely fulfilling.This role offers meaningful work that has a tangible impact—something you can take pride in.Role Summary and ImpactAs an Implementational Planning Manager, you will be pivotal in ensuring daily excellence in cross-channel planning and activation. Collaborating closely with Account Directors and specialized teams, you will facilitate the translation of client media strategies from Strategists and Comms Planners into detailed, actionable implementational plans across all media platforms, including digital, audio, and video on demand.

Join AccuRx as an Implementation Manager responsible for driving successful deployment and integration of our innovative solutions in secondary care and enterprise settings. You will collaborate with healthcare professionals, stakeholders, and cross-functional teams to ensure seamless implementation processes and transformative patient care experiences.

Cytora, now part of Applied Systems, builds an AI-powered platform that helps insurers and brokers work more efficiently and collaborate with less friction. The company focuses on digital transformation in the insurance industry, aiming to improve decision-making and simplify workflows for clients around the world. Role overview The Solutions and Implementation Engineer serves as the technical lead for customer implementations, guiding projects from kickoff through to go-live. This position works closely with Product and Customer Success teams and acts as the main technical expert on Cytora’s products during onboarding and integration for clients. Key responsibilities include advising customers on integration strategies, conducting technical assessments, and translating business needs into tailored solutions. The role requires clear communication with developers, architects, and business stakeholders. Familiarity with AI concepts is important, as explaining Cytora’s technology and staying engaged with ongoing advancements are central to the work. What you will do Lead customer implementations: Oversee technical projects for new and existing clients, including API integration, workflow setup, and deployment to production. Design integration solutions: Assess client technology stacks, recommend integration patterns, and develop materials such as Miro workflows and implementation guides. Advise and architect solutions: Provide guidance on API integration, webhook use, error handling, schema design, and platform best practices. Adjust communication style for both technical and business audiences. Collaborate across teams: Act as a technical link between Customer Success, Sales, and Solutions Consultants to support clear communication and smooth project execution. Requirements Experience leading technical projects or implementations, ideally in a SaaS or enterprise software environment. Ability to communicate complex technical concepts to both technical and non-technical audiences. Understanding of API integration, workflow design, and error handling. Familiarity with AI concepts and an interest in ongoing technology developments. Location This role is based in Central (exact location not specified).