Join Us at GitBook!At GitBook, we're committed to creating the premier platform for authoring, publishing, and maintaining exceptional documentation. With nearly 40,000 sign-ups monthly and over 100,000 Monthly Active Users, our tool is trusted by more than 2 million users and teams from industry leaders like Zoom, FedEx, Nvidia, Snyk, and Google. We're a profitable company backed by P9 Capital, Notion Capital, and Fly VC, with an extraordinary team spanning 15 countries across North America, Europe, and Asia.The RoleWe are on the lookout for a talented Solutions Engineer to drive our enterprise growth.In this pivotal role, you will connect our customers with our sales and product teams. By leveraging your in-depth understanding of the GitBook product and customer requirements, you'll enable both prospective and current customers to fully realize the value of our platform.Your ResponsibilitiesAct as the technical expert for sales and prospective clients, showcasing a comprehensive understanding of GitBook.Engage in customer calls to uncover the core motivations behind their product needs and requests.Synthesize customer feedback and provide valuable insights to our product team.Oversee large-scale content migration projects.Guide customers through our more technical features (e.g., Git sync, OpenAPI, Adaptive content).Develop custom integrations to facilitate customer adoption.Identify opportunities to scale your efforts across our broader customer base through documentation and guides, ensuring clarity on best practices and product capabilities.What We ValueYour Product-Centric Approach: You are motivated by delivering value to users through education and enjoy exploring a product in detail.Your Unquenchable Curiosity: You strive to grasp customer requirements at a profound level and dig deeper for specifics.Your Exceptional Communication Skills: You can confidently manage customer calls, balancing empathy with the need to set proper expectations.Your Proactive Mindset: As a go-getter, you take initiative and avoid assumptions, instead seeking effective solutions tailored to individual circumstances.

About UsAt gitbook, we are dedicated to creating an outstanding platform for authoring, publishing, and managing exceptional documentation. With nearly 40,000 new sign-ups each month and over 100,000 Monthly Active Users, our platform serves over 2 million people and numerous teams, including industry leaders like Zoom, FedEx, Nvidia, Snyk, and Google. We are proud to be a profitable company, supported by P9 Capital, Notion Capital, and Fly VC, with a talented team located across 15 countries in North America, Europe, and Asia. Your RoleYou will play a pivotal role in our mission to foster meaningful connections between our product and our users.Contribute to building a robust product-driven engineering culture that emphasizes product thinking throughout the development lifecycle for maximum user impact.Enhance GitBook's reach by addressing complex technical product challenges.Adopt a product-driven strategy to develop our scalable solutions for intricate systems, employing a serverless architecture.Take ownership of new feature implementations from concept through to production, engaging in proposal, discussion, and execution.Help define and advocate for our internal standards regarding style, maintainability, and best practices.Mentor fellow engineers, assisting their growth in technical responsibilities and helping to eliminate obstacles.‍ Work EnvironmentTypescriptNode.jsCloudflare (Workers, WAF, CDN, SSL for SaaS)Google Cloud (Cloud Run, etc)GitHub, SlackVisit our stackshare.io page to discover more about our technology stack.Our Working MethodologyOur engineering team is focused on delivering continuous value, collaborating closely to ship features. We adopt agile processes tailored to our needs and regularly experiment with our methodologies. Our workflow operates on two-week asynchronous "cycles" that prioritize leadership through ownership and transparency.

gitbook creates a platform for authoring, publishing, and maintaining documentation used by more than 2 million users and teams worldwide. Each month, nearly 40,000 people sign up and over 100,000 are active. Customers include organizations like Zoom, FedEx, Nvidia, Snyk, and Google. The company is profitable, backed by P9 Capital, Notion Capital, and Fly VC, and its team spans 15 countries across North America, Europe, and Asia. Role overview The Data & Growth Specialist (Individual Contributor) role at gitbook is hands-on and influential. This position partners closely with both commercial and product teams, using data to shape decisions and drive results. Ownership is key: the work extends beyond typical analysis, involving identifying challenges, prioritizing efforts, and helping set business strategy. What you will do Collaborate with stakeholders to define problems, question assumptions, and set priorities for important projects Design and execute experiments, analyses, and campaigns to support growth and increase product adoption Engage with customers and internal teams to uncover insights about behaviors and opportunities Build lightweight data applications or workflows to help the team make faster decisions Improve data structure and access, including active work in the data modeling layer Integrate tools and systems across product, marketing, and sales into a unified data ecosystem Guide the team in clarifying and simplifying business metrics and understanding This position is central to gitbook’s growth plans. Tech stack The current stack includes: GCP (BigQuery, Composer) dbt (Cloud / via Cursor) Replit (for data applications and internal tools) Tableau / Count (for analysis and exploration) Amplitude, Segment (for product and event data) Direct experience with every tool listed is not required, but comfort managing and evolving a modern data stack matters. Location This is a remote position for candidates based in Europe, within three hours of Central European Time.

Role overview Yuno seeks a Technical Account Manager based in Europe. This role centers on developing strong relationships with clients and guiding them through technical implementations from initial planning to completion. The position connects clients with Yuno’s engineering and product teams, ensuring support and solutions are tailored to each client’s needs. What you will do Collaborate with clients to gather technical requirements and understand their business objectives. Offer strategic guidance to help clients maximize the value of Yuno’s solutions. Oversee the deployment and integration of technical products, making sure delivery stays on track. Serve as a link between clients and internal teams, clearly communicating needs and feedback. What helps in this role Clear communication with both technical and non-technical stakeholders. Background working alongside engineering and product teams. Skill in managing several client relationships and technical projects simultaneously.

Join our dynamic consulting team at Newton Europe, where we engage in rigorous diagnostics and multi-year transformation programs that promise tangible outcomes for our clients. To achieve this, we prioritize a deep understanding of our clients’ needs, enabling us to identify key improvement opportunities and design effective, sustainable solutions. Our work often requires travel during the week as we immerse ourselves in our clients' environments.As a Principal Consultant, you will spearhead complex transformation initiatives, delivering substantial value to clients, potentially worth around £5 million. You will lead a diverse team of consultants across various workstreams, while also establishing your presence as a thought leader within the organization. This role is also an opportunity to hone your business development skills through identifying prospects for future engagements.Your responsibilities will include:Managing a larger team (up to 8 members) on substantial programs or smaller engagements, including matrix management and designing workstreams in collaboration with your line manager.Guiding senior clients and stakeholders, assuring them of project progress to achieve complete satisfaction.Overseeing program governance, which encompasses reporting, risk management, and stakeholder engagement.Taking ownership of specific account plans and collaborating with other leads to define outcomes for connected workstreams.Leading your team in data analysis and modeling to identify opportunities and create compelling narratives to present to senior clients.Actively contributing to the development of your team, focusing on their career aspirations and supporting their professional growth.Identifying ways your project team can engage with broader market activities to enhance account engagement.Your successful recruitment will place you within one of our specialized Clusters: Defence & Infrastructure, Public, or Consumer. During your onboarding, your chosen cluster will ensure you are integrated into the appropriate client programs, providing the necessary support to align with Newton’s core program delivery approach.

Join Realtime Board Global as a Technical Account Manager and be the vital link between our company and our clients. In this role, you will leverage your technical expertise and strong communication skills to manage key accounts, ensuring customer satisfaction and product success. You will collaborate with cross-functional teams to deliver tailored solutions that meet client needs and drive business growth.

Plaid is seeking a Product Manager based in London to help guide product development for the Europe division. This role centers on defining product vision and strategy, working closely with teams across the company. Role overview The Product Manager will contribute to shaping the direction of Plaid’s financial technology products in Europe. Collaboration with engineering, design, and other stakeholders is a key part of the job, ensuring that products meet the needs of both consumers and businesses. What you will do Work with cross-functional teams to set product goals and priorities Develop and maintain a clear product roadmap Use insights to create user-focused solutions for Plaid’s customers Requirements Experience in product management or a related field Strong collaboration and communication skills Ability to balance user needs with business objectives

As a Technical Account Manager at Trainline, you will play a crucial role in fostering strong relationships with our key clients. You will be responsible for ensuring that they derive maximum value from our platform by providing exceptional technical support and guidance. Your expertise will enable clients to optimize their use of our services, ensuring their satisfaction and success.Your role will involve collaborating closely with various internal teams to deliver tailored solutions that meet client needs, addressing technical queries, and facilitating the onboarding process. You will be pivotal in identifying opportunities for upselling and cross-selling additional services.

Associate Technical Account Manager(London-based: 3 days in office)Our MissionAt Ben, we are more than just a benefits platform; we are a catalyst for positive change in people's lives. Our innovative technology integrates the entire benefits ecosystem, driving improved outcomes for employers, employees, brokers, and providers alike.Our mission is straightforward: to create a world where everything operates at peak efficiency, ensuring every employee receives the support essential for their success—both professionally and personally.Your RoleAs an Associate Technical Account Manager at Ben, you will be the go-to person for our customers when it comes to technical matters. You'll manage a portfolio of accounts, collaborating closely with Customer Success Managers (CSMs) to guarantee that clients derive genuine value from our platform. You'll step in to rectify issues, provide clarity, and propose enhancements.This position sits at the crossroads of customer relations and technical problem-solving. You will handle escalations, conduct enablement sessions, investigate recurring challenges, and empower our customers' administrative teams to use Ben with confidence. When issues arise, you'll diagnose the problem and ensure it doesn't reoccur.As we expand our Technical Account Management function at Ben, you will join at a pivotal time, helping to shape our approach to supporting our largest clients while advancing your skills in a setting that encourages ownership from day one.Your ResponsibilitiesAccount Management: You will oversee a portfolio of customers, manage Level 2 technical escalations, and work with CSMs to maintain account health. You'll keep a close watch on customer satisfaction, identify potential issues early, and proactively address them.Benefit Renewal Coordination: You will manage the end-to-end process of benefit renewals for your accounts, ensuring that no detail is overlooked during this critical phase of the customer journey.Technical Onboarding and Enablement: You will lead the technical onboarding process for new clients, conducting product demonstrations and workshops to facilitate smooth navigation of our platform for admin users.Technical Issue Investigation and Resolution: You will thoroughly investigate technical challenges, collaborating with Support, Engineering, and Product teams to identify root causes. When issues exceed your scope, you'll escalate them effectively.

Join PPRO as a Senior Account Executive, specializing in the UK and European markets. In this pivotal role, you will drive growth through strategic partnerships and client engagement. Your expertise will help shape the future of payment solutions in a rapidly evolving landscape.As part of our dynamic team, you will leverage your sales acumen to identify opportunities, develop relationships, and deliver exceptional service to our clients. This is a fantastic opportunity for those looking to make a significant impact in the fintech industry.

Join Rithumliboard as a Technical Account Manager, where you will play a pivotal role in managing client relationships and ensuring the successful implementation of our innovative solutions. You will be responsible for understanding client needs, providing technical guidance, and delivering exceptional service to foster long-term partnerships.Your expertise will be critical in bridging the gap between our technical teams and clients, ensuring that our products and services align with their business objectives. As a remote position, you will enjoy the flexibility to work from anywhere in the United Kingdom while collaborating with a dynamic and dedicated team.

Join 1Password: A Leader in Cybersecurity Innovation. We are on a remarkable growth trajectory, having surpassed $400M in annual recurring revenue (ARR). Our achievements have earned us a prestigious place on the Forbes Cloud 100 list for four consecutive years, and we collaborate with renowned partners such as Oracle Red Bull Racing and the Utah Mammoth.About UsAt 1Password, we are committed to cultivating a secure and productive digital environment. Our mission revolves around enhancing employee efficiency while safeguarding security. We ensure every identity is verified, every application login is protected, and every device is trusted. As pioneers of the enterprise password management sector and innovators of Extended Access Management—an advanced cybersecurity solution tailored for modern workflows and AI—we strive for excellence in user experience and product strategy. Trusted by over 180,000 organizations, from Fortune 100 companies to groundbreaking AI firms, 1Password empowers teams to securely leverage the SaaS and AI tools necessary for optimal performance.If you are passionate about enhancing digital security for millions, eager to collaborate with a team of motivated professionals, and excited to tackle challenging problems in a vibrant and fast-paced environment, we invite you to apply. Join us in our quest to create a safer and more user-friendly digital future.Our Technical Account Management team is dedicated to ensuring customers derive long-lasting value from their 1Password solutions. We intertwine technical proficiency with customer advocacy, guiding organizations through every phase from implementation to adoption, expansion, and renewal. Collaborating closely with Onboarding and Implementation, Customer Success Managers, Product, Support, and Enablement teams, we ensure a seamless post-sale experience. We are driven by a customer-first mentality, rich technical curiosity, and a commitment to fostering profound, trusted partnerships that empower organizations to thrive securely with 1Password.As a Senior Technical Account Manager, you will take ownership of the technical aspects of the post-sale customer lifecycle. You will oversee implementations, drive user adoption, and serve as a trusted technical advisor on identity management, access control, device security, and SaaS security. Your efforts will yield measurable outcomes for our clients while shaping the future of access management. You will manage strategic accounts, mentor colleagues, and influence the scaling of customer engagement, processes, and industry best practices. Balancing technical depth with commercial insight, your focus will always be on enhancing customer value and retention.

At RAND Europe, we are dedicated to enhancing policy and decision-making through meticulous research and analysis. As an independent, not-for-profit organization, our commitment to the public interest drives us to complete over 200 impactful projects each year, shaping policies and practices for the greater good.Our diverse team of approximately 200 professionals operates across offices in Cambridge, Brussels, and The Hague. Representing 22 nationalities and speaking more than 20 languages, our staff spans 31 academic disciplines, providing unique insights through multi- and inter-disciplinary research approaches for our government, foundation, and NGO clients.The Data Science Lab at RAND Europe serves as our center of excellence, focusing on the application of innovative data science tools and techniques. From artificial intelligence adoption to applied statistics, we are at the forefront of transforming research methodologies. We seek passionate individuals eager to contribute to our mission of advancing data science and its applications.As a Research Data Scientist, you will engage in various research themes, encompassing data gathering, pipeline construction, analysis, modeling, and effective visualization of findings for diverse audiences. Your contributions will include the creation of research tools and workflows, such as AI-driven solutions and numerical models, to address both research and operational challenges. Collaborating within a cross-disciplinary team, you will leverage your skills to tackle complex technical problems.

Swap is hiring a Carrier Manager - Europe, based in London. This role reports to the VP, Cross-Border and focuses on strengthening carrier performance and building strong relationships across the UK and European logistics network. The Carrier Manager will work closely with major partners such as DHL Express, Royal Mail, Evri, Pro Carrier, and other selected European parcel carriers. The position holds direct responsibility for service improvement, internal support, and maintaining commercial discipline with key carrier partners. What you will do Develop and maintain strategic and operational relationships with carriers throughout Europe. Lead comprehensive service and commercial reviews with major carriers. Manage carrier-side escalations and oversee corrective actions when needed. Assess lane performance and recommend routing improvements. Work with Sales and Account Management to address European carrier and lane questions. Offer internal guidance on carrier capabilities and service fit. Track and report on carrier performance, cost trends, and exception patterns. Partner with Operations, Product, Finance, and leadership on carrier-related decisions. What we are looking for 6–10 years of experience in parcel, logistics, or carrier management. Strong knowledge of UK and EU parcel networks. Direct experience with performance management, carrier reviews, and escalation processes. Ability to combine operational understanding with commercial perspective. This position is designed to provide clear ownership of carrier performance in Europe, helping to reduce routine inquiries and escalations reaching senior leadership.

About SemgrepSemgrep is at the forefront of code security innovation, enabling developers to build with confidence and speed. Our platform allows teams to identify, report, and resolve real issues before deployment, with a security system that evolves alongside development. Semgrep integrates seamlessly into the developer workflow, providing essential guardrails that ensure security without disrupting productivity. With an AI-driven approach, Semgrep minimizes false positives and highlights actionable vulnerabilities, a fact validated by 95% of security reviewers across over 6 million findings. Our solution has empowered AppSec teams to reduce false positives by 80%, significantly alleviating their workload.Founded in San Francisco and supported by leading venture capital firms including Menlo Ventures, Felicis Ventures, Lightspeed Venture Partners, Redpoint Ventures, and Sequoia Capital, Semgrep has earned recognition from Gartner in the Application Security Testing space. We are proud to be trusted by industry leaders such as Snowflake, Dropbox, and Figma. Discover more at semgrep.dev.About the RoleAs a Senior Technical Account Manager (TAM) at Semgrep, you will play a pivotal role in nurturing our most valuable customer relationships. You will spearhead the implementation and continuous adoption of Semgrep's platform, ensuring that each client realizes their full potential through customized growth strategies. Responsibilities include de-escalating critical issues that could lead to customer churn, acting as an account expert, advocating for customer feedback in product development, and conducting executive business reviews for both technical and leadership audiences. This role is highly collaborative, working closely with various teams such as Sales, Product Management, Engineering, Marketing, and Support.Location: London, UKWhile prior experience in a fast-paced tech environment is beneficial, we value problem-solving abilities more than specific credentials. If this opportunity excites you, we encourage you to apply even if you don't meet every requirement!

Please be aware that FireMon has recently discovered unauthorized entities impersonating our HR department as part of phishing attempts. All legitimate communications from FireMon will come from the FireMon.com domain. We will never request any banking information during the interview process. If you have any doubts about the legitimacy of a communication from us, please reach out at security@firemon.com.FireMon stands as a leader in global cybersecurity, recognized for our innovative technologies and visionary solutions. Here, we celebrate proactive thinking and foster a dynamic environment that promotes continuous innovation in how we develop products, support our clients, and produce impactful results daily.As a Technical Account Manager (TAM), you will serve as a key technical resource for designated customers, ensuring their needs are communicated effectively across all services, training, support, and product development offerings. Your role will involve prioritizing technical issues and conveying these priorities to our support team, updating clients on service project statuses, and articulating the urgency of Request for Enhancements (RFEs) to product management, contributing to the evolution of our product roadmap.In this position, you will provide clients with updates on open tickets, details of ongoing projects, upcoming release schedules, trending issues, upgrade recommendations, and guidance through early access and beta programs. This role may also involve occasional onsite visits.

Jobgether is looking for a Technical Account Manager based in the UK. This position serves as the main contact for clients, helping them reach their technical goals and get the most out of Jobgether’s products and services. Role overview The Technical Account Manager guides clients through technical integrations and provides ongoing support. Building strong client relationships and understanding each client’s unique needs are central to this role. Collaboration with internal teams is key to ensuring clients succeed with Jobgether’s solutions. What you will do Act as the primary point of contact for client accounts Support clients during complex technical integrations Offer ongoing technical assistance and advice Work closely with internal teams to deliver positive results for clients Requirements Technical background with experience supporting clients Strong relationship-building and communication skills Comfort working in a technology-focused setting

Role Overview SpyCloud is seeking a Technical Account Manager based in the UK to support clients across the EMEA region. This remote role focuses on helping organizations get the most from SpyCloud’s security solutions. What You Will Do Act as a trusted advisor for clients, working to understand their specific security needs and challenges. Provide technical guidance and support to help clients use SpyCloud’s products effectively. Lead product training sessions and support integration efforts. Work closely with clients to deliver tailored solutions that strengthen their security posture. Foster strong relationships to drive customer satisfaction and loyalty. Location This position is remote and open to candidates located in the UK.

Why Join PlayStation?At PlayStation, we pride ourselves on being not just the ultimate destination for gaming but also the premier workplace. As a global leader in entertainment, we are behind the PlayStation family of products and services, which includes PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and critically acclaimed software titles from PlayStation Studios.We are committed to fostering an inclusive environment where all employees feel empowered and diversity is celebrated. We invite individuals who are passionate about innovation, technology, and gaming to explore our openings and join our expanding global team.PlayStation is a subsidiary of Sony Group Corporation, enhancing our reach and innovation in the entertainment industry.Position Overview: Senior Technical Accounting ManagerLocation: London, UK (Hybrid)The Senior Technical Accounting Manager is a pivotal role where you will lead technical accounting initiatives to ensure compliance with applicable accounting standards and regulations. Reporting to the Director of Technical Accounting, Finance Governance, and Compliance, you will play a key role in our financial governance.Your responsibilities will include:Aligning, documenting, and maintaining accounting policies.Assessing accounting treatments and drafting comprehensive memorandums.Adopting new accounting standards, including ESG considerations.Coordinating with the "deals desk" to evaluate significant contracts and their accounting implications.Providing technical accounting insights for M&A activities, including contract reviews.Building cross-functional relationships to gather relevant details for accounting assessments.Collaborating with local and group external auditors during memorandum reviews.Reviewing and evaluating the assumptions used in estimations.Serving as the primary accounting contact for legal matters.Assisting FP&A and planning teams in forecasting and budgeting impacts due to accounting treatments.Executing SOX controls related to technical accounting activities.Addressing ad-hoc technical accounting inquiries.