WHO WE AREBased in Nashville, Tennessee, Ncontracts stands out as a leader in integrated risk management and compliance solutions, catering to over 5,000 financial institutions across the country. Celebrated as a seven-time Inc. 5000 Fastest Growing Company and consistently recognized as one of the 'Best Places to Work', we foster a vibrant work environment that nurtures career advancement alongside a healthy work-life balance.Joining Ncontracts means becoming part of a team of industry experts committed to enhancing the financial services landscape through innovation and thought leadership. We invite creative, collaborative, and self-motivated professionals to contribute across various domains—from cutting-edge solution development to sales, marketing, customer support, and more. Be part of our mission to fortify the financial industry while advancing your career in a supportive and dynamic setting that appreciates your unique talents and viewpoints.Position OverviewLead the strategic execution and enhancement of AI-driven customer support solutions, integrating expertise in conversation design with knowledge management to create outstanding automated customer experiences. This role connects technical AI implementation with business results, ensuring our AI solutions yield optimal benefits in customer satisfaction and operational efficiency.Key ResponsibilitiesAI Strategy & ImplementationEnhance AI engagement rates, resolution rates, and customer satisfaction metrics significantlyDesign and execute thorough AI and knowledge management strategies in alignment with organizational objectivesOversee the complete lifecycle of AI automation implementation from ideation to deploymentCollaborate with cross-functional teams to develop optimization roadmaps for AI agentsConversation Design & OptimizationCreate tailored conversational AI flows that elevate the customer experienceUtilize AI platforms (notably the Forethought Widget Agent) to design engaging conversational pathwaysRapidly prototype and evaluate AI solutions leveraging data-driven insightsEmploy historical data and customer feedback to refine automation processes continuouslyKnowledge Management & Content StrategyDevelop and manage content strategies that support the information needs of AI solutions

About AchieversAt Achievers, we go beyond traditional employee recognition programs. Our innovative software empowers over 4.3 million users globally to celebrate their peers, fostering a culture of appreciation every day, everywhere. With a presence in 190 countries, we are dedicated to making meaningful change that drives extraordinary results. Explore our platform at achievers.com and join our team of passionate professionals striving to inspire recognition and achieve impactful outcomes.Our Commitment to You:We value the unique perspectives that each individual brings to our team. At Achievers, we are committed to fostering an inclusive, diverse, and equitable workplace where everyone's contributions are celebrated. By leveraging our collective strengths, we can collaborate effectively and inspire one another to reach new heights.The Opportunity:As the AI Operations Manager, you will take ownership of Achievers' AI revenue strategy from inception to execution, ensuring that our AI initiatives are aligned with business goals. This role requires a builder mentality, where you will design and implement an integrated tool stack, deploy AI agents that drive revenue, and manage these resources with the same diligence as a traditional team. Collaborating with RevOps, Marketing, Sales, and Customer Success leadership is essential, although this position does not oversee core systems like Salesforce or Marketo. As the team evolves, there may be an opportunity for you to lead a group of AI operators.

Your Opportunity: Establish a Career in AI TransformationAs an Analyst under the Chief Artificial Intelligence Officer, you will be a crucial executor who fuels operational pods with data insights, research, and execution assistance. This is an active role; Analysts engage directly within portfolio companies to identify opportunities, test AI systems, and document outcomes. This position offers you early insights into both the technical and financial aspects of AI transformation, setting you on a fast track toward Associate and Product Manager roles.We are seeking exceptional early-career professionals (less than 3 years of experience) with robust analytical and technical skills, along with prior exposure to private equity, consulting, or high-growth environments.Key ResponsibilitiesResearch & Diagnostics: Gather data, analyze workflows, and pinpoint AI opportunities.Support Product Delivery: Create user stories, test features, and document requirements for AI systems.Hands-On AI Exposure: Experiment with APIs, basic prototypes, and nascent AI tools.Financial Analysis: Aid in quantifying business cases (ROI, cost savings, margin expansion).Operational Support: Develop dashboards, reports, and presentations for stakeholders.Pod Participation: Actively contribute to agile sprints as the “execution engine” for deliverables and documentation.QualificationsExperience in consulting, data analysis, engineering, or product analyst roles.Proficiency in SQL, Excel, or Python.Familiarity with AI concepts through academic or project exposure.Ability to analyze workflows and connect them to financial impacts.Excellent communication skills, adept at collaborating with technical and investment teams.Desirable AttributesExperience in private equity/venture capital portfolio work, consulting, or startup settings.Exposure to cloud/AI platforms such as AWS, Azure, GCP.Knowledge of workflow or product management tools (e.g., Jira, Confluence, Figma).Certifications in data/analytics or cloud technologies.

Role OverviewFuriosa AI is on the lookout for a dedicated Growth Operations Manager to spearhead the systems, processes, and tools that drive our global expansion. This hands-on, operational, and data-centric position involves managing our CRM, web platforms, analytics, and campaign execution workflows.In this dynamic role, you will play a vital part in scaling and promoting Furiosa AI across the globe, collaborating closely with marketing, sales, and product teams to ensure that our growth engines operate smoothly, campaigns are meticulously tracked and optimized, and data-driven insights guide our strategic decisions.Your ResponsibilitiesOversee and enhance CRM systems (experience with HubSpot or Salesforce is essential) to maintain lead flow, data integrity, and automation that supports our global growth efforts.Manage our online presence, focusing on landing page effectiveness, campaign tracking, analytics, and performance monitoring.Analyze user behavior, funnel performance, and campaign metrics to identify optimization opportunities.Generate regular reports and dashboards showcasing growth KPIs and trends.Implement and sustain marketing automation tools, workflows, and dashboards to monitor KPIs and campaign outcomes (Jira experience preferred).Work with sales to ensure CRM processes and reporting align with account-based strategies and enhance pipeline visibility.Your ProfileA minimum of 5 years of experience in growth operations, marketing operations, digital marketing, or sales operations.Strong proficiency with CRM platforms and web/analytics tools.Demonstrated ability to implement and optimize campaigns, automation processes, and reporting dashboards.Exceptional problem-solving skills, a process-oriented mindset, and keen attention to detail.Experience with A/B testing, funnel optimization, and lifecycle marketing strategies.A proactive approach emphasizing ownership, iteration, and learning through experience.Contact UsIf you are ready to make an impact, please reach out to us at recruit@furiosa.ai.

Our MissionAt Zocdoc, we believe healthcare should prioritize patients, yet many face challenges in accessing timely information and care. Patients often struggle with outdated insurance directories, endure long hold times, and face unexpected bills. Unlike other sectors, where customer dissatisfaction leads to downfall, healthcare often lacks the competition needed to drive change. We aim to empower patients by transforming their experience. Our innovative healthcare marketplace enables patients to easily find and book in-person or virtual care across all 50 states, featuring over 200 specialties and 12,000 insurance plans. By empowering patients with choices, we foster a competitive landscape that enhances quality and reduces costs. With 18 years of leadership in our field, Zocdoc is just beginning to explore new horizons. If you are passionate about tackling significant challenges alongside a team of insightful, driven, and collaborative individuals, we invite you to join us. Your Impact on our MissionAs the AI Support Operations Manager, you will be pivotal in transforming our customer support through the integration of AI technology to create efficient, high-quality interactions. This unique role is established during a critical phase of growth, focusing on enhancing our support operations. You will oversee the design and implementation of AI solutions across various communication channels such as chat, voice, and email, automating repetitive tasks so that our teams can focus on more complex, human-centered interactions. Your efforts will directly influence customer satisfaction, team productivity, and our capacity for sustainable growth. You will collaborate across departments to convert emerging AI capabilities into tangible, measurable outcomes, ultimately contributing to a more thoughtful and scalable support experience. If you are eager to innovate while enhancing the human aspect of support, this is a remarkable opportunity to make a lasting difference.

LiveView Technologies (LVT) builds AI-powered solutions that help businesses strengthen site intelligence, safety, and security. The company’s journey began with mobile, solar-powered units and has grown into an Agentic AI platform focused on practical innovation. LVT’s products and team have received industry recognition for advancing intelligent site technology. Growth: Named among the Financial Times’ Fastest Growing Companies 2025 and ranked #10 on the Inc. 5000 Rocky Mountain Regional list for 2025. Leadership: CEO Ryan Porter recognized as EY Entrepreneur of the Year 2025; CTO Steve Lindsey inducted into the Silicon Slopes CTO Hall of Fame in 2024. Product: Featured in The Software Report’s Top 100 Software Companies of 2023 and awarded the Security Today Govies Award for 2025. Role overview The Manager, Operational AI Strategy will lead company-wide AI initiatives at LVT. This position guides how AI is adopted and scaled across all departments. Key responsibilities include creating frameworks, setting internal policies, and building partnerships that help move AI from pilot projects to a core business advantage. This leader will design the AI roadmap, draft policies for internal use, and evaluate investments in AI tools. The role is hands-on, contributing to the development of AI components within automation workflows. Close collaboration with Integrations and Data Engineering teams is expected. Location and work culture LVT supports a flexible-first approach, but this role is primarily based in-office at the American Fork, Utah headquarters.

About David AIDavid AI is pioneering the field of audio data research, applying rigorous R&D principles to create datasets akin to those utilized by AI laboratories. Our mission is to seamlessly integrate AI into everyday life, leveraging the unique advantages of audio as a medium. As the demand for high-quality training data surges, especially in the evolving landscape of audio AI, David AI is positioned at the forefront of this transformation.Founded in 2024 by a talented group of former Scale AI engineers, we have quickly gained traction, securing partnerships with major FAANG companies and leading AI research labs. Recently, we successfully completed a $50M Series B funding round, attracting investments from esteemed firms like Meritech, NVIDIA, and First Round Capital.Our team embodies sharp intellect, humility, ambition, and a close-knit culture. We invite exceptional minds in research, engineering, product, and operations to join us in our quest to advance the boundaries of audio AI.About our Data Operations TeamThe Data Operations team is the powerhouse behind David AI's Data Factory, dedicated to converting raw audio into premium training datasets for top AI labs. Our focus is on rapidly developing new data pipelines and executing them on a grand scale.This entails initiating from a model capability we aim to unlock, experimenting with diverse data shapes and collection methods, and validating these approaches with researchers. Once a method proves effective, we industrialize it, creating pipelines that process audio data with unwavering reliability, quality, and efficiency. We are relentless operators who excel in dynamic environments, equally adept at prototyping innovative workflows as we are at managing extensive production systems.Your Role as General Manager of Data OperationsIn the role of General Manager, you will oversee a pivotal function within David AI. You will be responsible for a significant segment of our Data Factory, which serves as the engine for generating high-quality, scalable data. Your leadership will guide the team in constructing and expanding pipelines, transitioning from initial experiments that unlock new model capabilities to large-scale industrialization that ensures reliable and efficient data processing.

pano-ai is looking for a Plant Operations Manager based in San Francisco, California. This position takes charge of the plant's manufacturing operations, with a focus on maintaining smooth production and reliable product quality. The Plant Operations Manager leads the production team, oversees daily activities, and works to refine operational practices. Key Responsibilities Supervise and improve manufacturing processes inside the plant Guide and support the production staff Maintain production output that meets quality standards Find and apply ways to increase operational efficiency Encourage ongoing innovation in plant operations Role Focus This role centers on both leadership and process improvement. The Plant Operations Manager monitors daily workflows, addresses challenges as they arise, and seeks opportunities to enhance how the plant functions.

Join our innovative team at rain as an AI Operations Lead. In this pivotal role, you will drive the implementation and optimization of AI technologies across our operational processes. Your expertise will shape how we leverage AI to enhance operational efficiency and deliver exceptional results.As a leader, you will collaborate with cross-functional teams to identify opportunities for AI integration, establish best practices, and ensure alignment with our strategic goals. This is a unique opportunity to make a significant impact in a rapidly evolving field.

Join Talkiatry as we embark on an exciting journey to transform mental health care through the power of AI-driven patient interactions. Our mission is to enhance how patients connect with care, while streamlining our operations for a more efficient and personalized service.As the Senior Manager of AI Strategy and Operations, you will spearhead the design and implementation of innovative AI solutions, ensuring every patient experience—from scheduling to follow-up—is seamless and efficient. Your leadership will empower our clinicians and operational teams to focus on their primary goal: providing exceptional care.This pivotal role requires a blend of strategic foresight and hands-on execution, as you navigate the intersection of technology, design, and operations. You will be responsible for developing and executing our AI roadmap, focusing on areas where AI can significantly enhance patient experiences, workflow efficiencies, and overall operational effectiveness.You will collaborate closely with operational teams and technical partners—including Product, IT, Data, and Engineering—to translate business requirements into scalable, practical solutions. Your expertise in AI, data, and infrastructure will ensure seamless integration across our platforms, facilitating the delivery of responsible and effective AI capabilities. Your contributions will play a vital role in transforming patient access to care and enhancing support throughout their treatment journey.If you're passionate about the intersection of strategy and execution and have a deep understanding of technology and empathy, this is your chance to shape the future of mental health care with AI at Talkiatry.

Join plaud as an AI Business Operations Manager in the vibrant city of San Francisco! This role is pivotal in driving our business strategies and optimizing our operations using artificial intelligence techniques. You will collaborate with cross-functional teams to implement AI solutions that enhance efficiency and drive growth.

About HatchHatch is an innovative AI-driven CRM platform that empowers businesses in home services, healthcare, finance, and insurance sectors to convert customer interactions into significant revenue growth. Our AI Customer Service Representatives (CSRs) facilitate seamless conversations via SMS, email, and voice, operating around the clock to help businesses enhance 1:1 communication without increasing their workforce.Recently acquired by Yelp, Hatch is positioned as a standalone product and is actively expanding its capabilities to enable thousands of businesses to unlock the hidden revenue within their lead pipelines. To date, we have generated $5.1 billion in revenue for our clients—and this is just the beginning.The RoleAs a key member of our team, reporting directly to the VP of Marketing, the Marketing AI Operations Manager will be responsible for developing and overseeing the marketing technology infrastructure, AI agent workforce, data systems, and operational processes that underpin all marketing activities at Hatch. This role calls for a quantitative, engineering-focused mindset to drive automation, attribution, and scalable execution.This position transcends traditional marketing operations roles. You will be at the forefront of agentic marketing operations—implementing and managing a fleet of internal AI agents that work in tandem with human marketers to execute marketing workflows. Your responsibility will include managing Hatch's internal marketing AI agent team, refining workflows, and collaborating with marketers across the organization to develop increasingly sophisticated agent-driven automations.If you are passionate about the convergence of marketing technology, data architecture, and AI-driven automation, and you aspire to shape the future of marketing operations, this position is tailored for you.

The Center for AI Safety (CAIS) is at the forefront of research and advocacy dedicated to minimizing societal risks associated with artificial intelligence. Our mission is to tackle the most pressing challenges posed by AI through innovative technical research, strategic field-building initiatives, and active policy engagement, alongside our affiliated organization in Washington, D.C., the Center for AI Safety Action Fund. We are seeking a meticulous and organized Operations Manager to join our team. In this pivotal role, you will address a variety of operational challenges and develop robust systems from the ground up. The ideal candidate will significantly enhance our operational efficiency and contribute to our mission of promoting safer AI technologies.

Role overview The Product Operations Manager for the AI & Systems team at Justworks will focus on refining and managing operational processes in New York, NY. The main goal is to ensure that AI initiatives and system improvements align with company objectives and consistently deliver strong results for clients. What you will do Oversee daily operations for the AI & Systems team Identify opportunities to optimize workflows and increase efficiency Implement new solutions that improve operational performance Collaborate with teams across the company to maintain alignment and drive progress Impact This role shapes how Justworks delivers value through AI and systems projects. Effective performance leads to smoother operations, stronger collaboration, and measurable improvements for the business and its clients.

Join Welo Global as a Project Manager for Generative AI Operations, where you will play a critical role in managing cutting-edge AI projects. You will lead cross-functional teams to drive innovation and deliver results in a fast-paced environment. Your expertise in project management and AI technologies will be key to our success.

About Norm AiNorm Ai stands at the forefront of Legal & Compliance AI solutions, serving clients with a staggering $30 trillion in assets under management. Our innovative approach transforms legal code into AI-driven systems, equipping enterprises with the tools necessary to enhance their legal and compliance operations with unparalleled speed, reliability, and trust.Our cutting-edge platform integrates advanced AI technology, proprietary legal reasoning frameworks, and extensive legal and regulatory knowledge.Recently, we secured over $140 million in funding from prestigious investors including Blackstone, Bain Capital, Vanguard, Citi, New York Life, TIAA, Coatue, Craft Ventures, and industry leaders such as Henry R. Kravis (co-founder of KKR) and Marc Benioff (CEO of Salesforce).Norm Ai is a pioneer in Legal Engineering, a groundbreaking discipline that empowers lawyers to construct and oversee specialized AI agents using our unique no-code software tools. We've assembled a talented team of attorneys from top U.S. law firms who have been trained as Legal Engineers, specializing in AI-enhanced legal workflows using Large Language Models.Our technology is trusted by many of the world's largest and most impactful institutions. As we continue to grow, we are actively seeking talent across all teams.AI Fluency Expectations:We expect every team member to be fluent in AI. Successful candidates will demonstrate active use of AI in their daily tasks to facilitate thinking, creation, and problem-solving. They will leverage AI to enhance the quality and efficiency of their work while continuously refining their processes. Candidates should be prepared to showcase their AI applications during the interview, providing concrete examples of tools, workflows, and results. We value practical, hands-on experience over theoretical knowledge.

Join Our Team: Shape the Future of AI in Tech & FinanceAt Brightstar.AI, we are searching for dedicated Associates who are eager to become apprentice product leaders. Collaborate closely with our AI Product Managers and Engineers on transformative projects within our portfolio companies — developing advanced AI systems that drive substantial EBITDA growth and deliver significant ROI.This opportunity is tailored for early-career professionals (3–5 years) with a solid technical foundation, familiarity with AI/ML technologies, and experience in private equity, venture capital, or consulting settings. Associates will be expected to rapidly absorb knowledge, make immediate contributions, and evolve into full Product Manager or Engineer positions within 24 months.Your Role and ResponsibilitiesAssist Product Strategy: Contribute to the formulation of AI product roadmaps, business cases, and financial models.Engage in AI Development: Collaborate with engineers to determine requirements, evaluate prototypes, and facilitate deployments.Connect Business with Technology: Transform business challenges into structured product requirements and user stories.Evaluate Impact: Monitor the performance of deployed AI systems and correlate results with P&L outcomes.Learn from Experts: Work closely with senior Product Managers and Engineers to understand the complete product delivery lifecycle.Support Stakeholders: Participate in executive workshops, gathering insights, and translating them into actionable items.Qualifications for Success2–5 years of experience in consulting, product management, investment, or engineering roles.Familiarity with AI/ML concepts (LLMs, RAG, predictive analytics) and their business applications.Strong financial acumen (ROI, P&L, EBITDA) with the capability to construct Excel or SQL-based models.Experience in digital product workflows (agile sprints, user stories, testing).Excellent communication skills, particularly in conveying complex technical topics in business language.Desirable AttributesExperience in private equity, VC, or digital transformation consulting.Proficiency in coding or scripting (Python, R, etc.) is a plus.

Join basis-ai as the Revenue Operations Leader, where you will drive our revenue strategies and operational efficiency. This role is critical to our growth as you will lead initiatives that enhance our revenue processes and systems, ultimately contributing to our company's success. Collaborate with cross-functional teams to analyze data, implement best practices, and ensure alignment with our business goals.

Join Field AI as a Field Operations Coordinator!At Field AI, we are pioneers in robotic embodied AI, revolutionizing sectors such as construction, security, mining, and manufacturing. Our cutting-edge autonomous robots operate in challenging environments worldwide, providing invaluable insights for our clients. Whether it’s monitoring construction progress, ensuring safety compliance, or performing predictive maintenance, we are committed to advancing technology that makes a significant difference.Our team is comprised of exceptional talents from renowned organizations including NASA, Google DeepMind, Boston Dynamics, Uber, and SpaceX. Together, we share a vision of transforming the future through innovation in robotics.Discover more about us at https://fieldai.com.Role OverviewWe are seeking a highly organized and proactive Field Operations Coordinator to assist in managing the Field Assist supervision program, which ensures both onsite and remote oversight of robotic deployments in various settings including construction sites and oil & gas facilities.This position emphasizes coordinating hiring, onboarding, training, and ongoing communication for Field Assist personnel, alongside supporting scheduling and logistics for field operations. The ideal candidate is detail-oriented, people-centric, and able to collaborate across operations, HR, and field teams in a dynamic startup atmosphere.