Bilingual Legal Intake Specialist - Remote

About Finch LegalAt Finch Legal, we believe that every household in America deserves accessible legal counsel during life's pivotal moments. Our mission is to revolutionize the accessibility of justice through innovative technology and client-centric approaches, particularly in personal injury law.Since our launch in April, we have experienced remarkable gro…

About Finch LegalAt Finch, we are dedicated to ensuring that every American household has access to legal counsel during life’s pivotal moments. Our innovative approach to consumer law simplifies administrative tasks, prioritizing our clients' needs, especially in personal injury cases.Since our launch in April, we have experienced extraordinary growth, increasing tenfold, and are now facilitating pre-litigation processes for leading law firms nationwide. Our unique blend of expert operators and cutting-edge AI technology enables us to manage intake, claim initiation, medical records, police reports, lien oversight, demand letters, and everything in between.Supported by esteemed investors such as Sequoia, Redpoint, and visionary founders from companies like DoorDash and Ironclad, we are revolutionizing how the legal system serves everyday Americans. We are looking for outstanding operators to help scale our impact across the nation.This RoleAs a Legal Intake Specialist, you will be the initial point of contact for potential clients reaching out to Finch. Your role is crucial in establishing trust within minutes, qualifying cases, and ensuring a smooth and swift signing process for every eligible client. Join our 24/7 team that represents the forefront of Finch's client experience.Your ResponsibilitiesProvide empathetic and professional responses to incoming calls.Assess cases and validate client eligibility based on established criteria.Assist clients through the registration process and secure necessary retainers.Transfer cases to attorneys and paralegals with thorough and accurate information.Collaborate with teammates to uphold responsiveness, fostering trust with partners.Your Team: Legal OperationsThe Legal Operations team is dedicated to delivering exceptional outcomes for our law firm partners and their clients with care, precision, and speed. We are assembling a team of the top 1% of legal professionals with extensive experience from law firms across the country, empowering them with state-of-the-art technology to serve clients more effectively and compassionately.You May Be an Ideal Candidate If You:Have over 5 years of experience in client-facing intake or sales roles, preferably in the legal sector.Possess exceptional communication skills and can quickly establish trust.Maintain composure and focus in high-pressure situations.Are flexible with your work schedule, including availability for evenings and weekends.

Finch Legal is building new ways for Americans to access legal counsel, starting with personal injury cases. By combining experienced legal operators and advanced technology, Finch streamlines processes such as intake, claim initiation, and documentation for law firms nationwide. Backed by investors including Sequoia and Redpoint, Finch is growing quickly and aims to make legal services more accessible for everyday people. The company’s Legal Operations team focuses on delivering precise, compassionate service using modern tools and a client-first approach. Role overview The Bilingual Legal Intake Specialist (English/Spanish) serves as the first point of contact for potential clients. This remote, weekend-shift role is part of Finch’s 24/7 team and plays a key part in building trust, assessing case eligibility, and guiding qualified clients through the sign-up process. Specialists ensure that every client receives clear communication and a smooth experience from first contact to retainer agreement. What you will do Respond to incoming calls with empathy and professionalism Evaluate and confirm case eligibility using established criteria Assist clients during the sign-up process and finalize retainer agreements Transfer cases to attorneys and lead paralegals, providing accurate and complete information Work closely with team members to maintain responsiveness and build trust with partners Requirements 5+ years in client-facing intake or sales roles, ideally within legal services Strong communication skills and the ability to establish trust quickly Calm and focused under pressure Comfortable working remotely and with flexible hours

About Finch LegalAt Finch, we believe that every American household should have access to legal counsel during life’s pivotal moments. Our mission is to transform the landscape of justice, making it more accessible through innovative solutions. Specializing in consumer law, we prioritize our clients by automating administrative tasks, beginning with personal injury cases.Since our inception in April, Finch has experienced exponential growth, expanding by tenfold and currently supporting top law firms nationwide with pre-litigation services. Our unique blend of skilled operators and cutting-edge AI technology allows us to efficiently manage intake, claim openings, medical record requests, police reports, lien management, and more.Supported by prestigious investors such as Sequoia and Redpoint, along with industry leaders from companies like DoorDash and Ironclad, we are redefining how legal services are provided to everyday Americans. We are on the lookout for outstanding operators to join us in scaling this initiative across the nation.This RoleAs a Legal Intake Specialist, you will be the first point of contact for potential clients reaching out to Finch. Your role will involve building trust quickly, qualifying cases, and facilitating a smooth and prompt signing process for eligible clients. You will be part of our dedicated 24/7 team, serving as the frontline of Finch’s exceptional client experience.Your Responsibilities:Respond to incoming calls with empathy and professionalism.Evaluate cases to confirm eligibility based on established criteria.Assist clients throughout the sign-up process and secure necessary retainers.Efficiently transition cases to attorneys and lead paralegals, ensuring all information is accurate and complete.Collaborate with your team to maintain high responsiveness, fostering trust with every partner.Your Team: Legal OperationsOur Legal Operations team is dedicated to delivering outstanding results for our law firm partners and their clients. We are assembling a group of the top 1% of legal operators from across the country, equipping them with next-generation technology to enhance client service with greater empathy.You May Be a Great Fit If You:Have over 5 years of experience in client-facing roles, preferably within the legal sector.Are an exceptional communicator, capable of establishing trust rapidly.Remain composed and focused in high-pressure situations.Are flexible regarding work hours, including availability for evenings and weekends.

Role overview stealthhc is hiring a Bilingual Medical Intake Specialist in San Diego. This role centers on supporting patient onboarding, with a special focus on assisting Spanish-speaking patients and ensuring their experience is clear and welcoming. What you will do Manage patient intakes and collect all necessary information efficiently Guide Spanish-speaking patients step by step through the onboarding process Communicate clearly to provide helpful service and support throughout the intake Requirements Fluency in both Spanish and English Strong verbal and written communication skills Comfort working directly with patients and handling intake procedures

Role overview stealthhc is hiring a Bilingual Medical Intake Specialist for its San Mateo office. This position plays a key part in welcoming patients and guiding them through the initial steps of their healthcare journey. Clear, supportive communication in both English and Spanish is essential in this role. What you will do Communicate directly with patients, including Spanish speakers, to answer questions and explain available services. Collect and verify patient information during the intake process. Schedule appointments and work closely with healthcare professionals to coordinate patient care. Demonstrate compassion and professionalism in every patient interaction. Requirements Fluency in both Spanish and English. Strong organizational skills and attention to detail. Ability to collaborate with patients and healthcare staff. Professionalism and empathy when working with patients.

Role overview Stealth Health Care is hiring a Bilingual Medical Intake Specialist for its Los Angeles office. This role is the first point of contact for patients, guiding them through the intake process and helping set the tone for their experience with our team. Fluency in Spanish is required, as many of our patients rely on clear communication in both Spanish and English. What you will do Welcome and assist patients as they begin their care journey Communicate with patients in both Spanish and English, answering questions and addressing concerns Explain next steps and available healthcare services to patients Foster a warm, compassionate environment for everyone who visits Requirements Fluency in both Spanish and English Strong communication and interpersonal abilities Empathy and a sincere interest in supporting others Experience working with diverse populations is helpful

Stealth Health Care is hiring a Bilingual Medical Intake Specialist for its San Jose location. This role supports patients as they begin their care, with a focus on clear and compassionate communication in both Spanish and English. Role overview This position serves as the first point of contact for patients entering the intake process. The specialist helps gather information, assists with required forms, and guides patients as they transition into healthcare services. What you will do Welcome patients and guide them through the intake process Assist with completing forms and collecting necessary information Communicate effectively in Spanish and English Support patients as they move into healthcare services Requirements Fluency in Spanish and English Strong communication and interpersonal skills Ability to work with a diverse patient population

Join our dynamic team at bmgt as a Client Intake & Legal Support Specialist. In this pivotal role, you will be the first point of contact for clients, providing essential support in the legal intake process. Your keen attention to detail and exceptional communication skills will play a vital role in ensuring a seamless client experience. You will assist in managing client records, scheduling appointments, and preparing essential documentation to support our legal team.

As a Lateral Conflicts and Intake Specialist, you will play a critical role in managing the conflict clearance process for legal candidates in collaboration with our comprehensive Legal Recruiting Department and Conflicts Attorneys. This position involves facilitating the onboarding of New Clients and New Matters across all of our offices, ensuring a seamless and efficient process.

The Ward Law Group, PL is seeking a dedicated and skilled Legal Intake Manager to join our esteemed team in Miami Lakes, FL. In this pivotal role, you will be responsible for overseeing the legal intake process, ensuring that potential clients receive exceptional service and that their cases are efficiently managed from the outset.This position requires a strong background in legal practices and excellent interpersonal skills, as you will be the first point of contact for clients seeking legal assistance. You will lead a team in assessing client needs, gathering necessary information, and guiding them through the intake process.

Join Block LLP as a seasoned Legal Intake Manager, where you will spearhead our intake department, guiding both in-person and remote team members. This crucial role demands a solid background in sales, legal intake, and team leadership, focusing on enhancing conversions, coaching performance, and upholding exceptional client service standards.The Legal Intake Manager plays a pivotal role in delivering a professional, empathetic, and sales-oriented experience to potential clients from their initial contact to sign-up.

Join our dynamic team at unitedfirm as a Client Intake Specialist. In this pivotal role, you will be the first point of contact for potential clients, guiding them through our legal services and ensuring a seamless intake process. You will leverage your communication skills to understand client needs and provide tailored solutions.We are looking for motivated individuals who are passionate about customer service and have a strong desire to succeed in a fast-paced environment. Your contributions will directly impact our clients' experiences and the overall success of our firm.

Role overview The Intake Specialist I position at FreedomCare focuses on helping clients in Tualatin, OR as they begin their journey with the company. This fully remote role involves guiding individuals through each step of the intake process, ensuring they feel supported from the first conversation through onboarding. Key responsibilities Gather important information from clients to start their onboarding process Monitor progress so each client advances smoothly through intake steps Respond to client questions and resolve concerns as they arise Collaborate with team members to deliver consistent, high-quality service Work location This position is remote. Join the FreedomCare team and work from home while staying connected with colleagues in Tualatin, OR.

Only available to residents of Utah, Idaho, Arizona, Texas, or Oregon.Join us at anywhereworks, where we're dedicated to transforming the way people work by enabling collaboration from anywhere—be it at home, in an office, or anywhere else. We are seeking a passionate Bilingual Legal Services Associate to enhance our team. Your role will be pivotal in supporting legal clients through effective communication in both English and Spanish. Below are the key responsibilities and qualifications for this exciting opportunity:Your Responsibilities:Reduce your carbon footprint by eliminating unnecessary commutes.Demonstrate a balanced work-life approach.Act as a bilingual legal receptionist, managing calls for our legal clientele.Document messages, transfer calls, and maintain client information accurately.Support attorneys worldwide in delivering exceptional client care.Provide valuable feedback on legal terminology to our Account Management team.Contribute by sourcing, creating, and sharing legal content and resources.Maintain a consistent weekly schedule, with a commitment to reliability.Who You Are:Quick-thinking and adaptable under pressure.A strong communicator in both English and Spanish, both verbally and in writing.Enthusiastic about continuous learning.Able to work at a computer throughout your shift.An empathetic listener with excellent verbal soft skills.Innovative and open to experimenting with new ideas.Comfortable with legal jargon and navigating sensitive situations.Dedicated to delivering an outstanding customer experience.

Join the Parnall Law Firm, the leading personal injury law firm in New Mexico, as a New Client Intake Specialist. We are expanding our dedicated team and are looking for a professional who is passionate about making a difference in clients' lives. If you seek a fulfilling career with a significant impact, we invite you to apply today.Acknowledged as a Top EmployerFor six consecutive years, Parnall Law Firm has been honored as a 'Best Place to Work' and a 'Top Workplace' for five consecutive years, accolades awarded based on anonymous employee feedback collected by an independent organization.Remote Work AvailabilityFor candidates residing outside of the Albuquerque/Rio Rancho/Bernalillo/Los Lunas/Belen/Bosque Farms/Edgewood/Moriarty/Santa Fe/Roswell metro areas, this position offers the flexibility to work remotely.Employee BenefitsWe offer a comprehensive benefits package including:Health, dental, and vision insuranceLife and long-term disability insurance401(k) retirement savings planPaid Time Off (PTO) and select paid holidaysCommunity outreach opportunitiesA positive and supportive work environment that fosters learning and growthAnnual company goal tripJob Type: Full-TimeSalary: $49,940 - $64,500 per year, depending on experiencePosition MissionThe New Client Intake Specialist's primary responsibility is to make initial contact with all prospective clients, providing them with empathy and understanding while assessing whether the firm can assist them. The goal is to retain cases at a rate of 95% or higher. If the firm cannot take on a case, the specialist will refer the potential client to a suitable partner or resource.Key Responsibilities· Participate in weekly firm-wide meetings every Monday at 8:00 AM Mountain Time· Join daily team mini-huddles from Tuesday to Friday at 8:00 AM Mountain Time· Engage in biweekly meetings with the team lead to review KPIs and performance metrics· Maintain a 95% conversion rate for effective calls· Ensure all pending cases are converted within 3 days of the initial inquiry· Dispatch decline letters to non-clients within 5 days of the decisionIntake Responsibilities:· Quickly establish rapport with potential clients via phone· Respond to calls and emails regarding claims, determining whether to VineSign or schedule an attorney intake· Accurately record new cases in SmartAdvocate in a timely manner· Conduct necessary research on potential clients and their cases, documenting findings appropriately· Familiarize yourself with our referral resources to assist callers we cannot directly help· Track cases referred to associated attorneys

At Morgan & Morgan, our mission is crucial. We stand as the last line of defense for millions of Americans against insurance companies, large corporations, and faulty products. Our dedicated team of attorneys across all 50 states, along with client support staff, creative marketing professionals, and operational teams, play pivotal roles in championing consumer rights. Together, our over 6,000 employees share a unified mission: For the People.Position Overview Morgan & Morgan is actively seeking a Full-Time Registered Nurse (RN) who is enthusiastic about the medical field and eager to transition into a meaningful, client-oriented role within the legal sector. This position is fully on-site, based in either Longwood, FL, or Las Vegas, NV, operating from our Case Control Center.As a Nurse Intake Specialist, you will be the first point of contact for clients during some of their most challenging times. Your role will involve providing compassion, professionalism, and clear guidance while assessing potential medical malpractice and nursing home claims. This opportunity is perfect for nurses who appreciate their clinical skills but prefer a more stable, phone-based environment that alleviates the physical demands of bedside care.Ideal candidates will exemplify the core values of our Case Control Center: Passion, Unity, Respect, Persistence, Opportunity, Success, and Excellence.

Role Overview The Intake Specialist at Vail Health Hospital supports patients and families as they begin their care journey. This position is based in Edwards, Colorado. Key Responsibilities Handle patient intake processes with attention to detail and efficiency. Document patient information accurately and on time. Deliver helpful, courteous service to patients and their families. Work closely with healthcare professionals to support clear communication and coordinated care.

Block LLP blends deep experience in personal injury and liability law with a culture built on teamwork, accountability, and mutual support. The firm values efficiency and provides an environment where team members can develop and succeed together. Role overview The Intake Director will lead and strengthen the intake department, shaping it into a results-driven, conversion-oriented team. This role manages intake as a distinct business unit, focusing on both operational excellence and team development. What you will do Oversee and refine all intake operations, aiming to increase conversion rates from leads to signed clients. Develop and implement systems to support intake processes and team performance. Coach and nurture intake staff, fostering growth and accountability. Work closely with firm leadership to maximize the value and profitability of inbound leads. Requirements Proven experience managing or directing intake or similar operations, ideally within a legal or client-focused setting. Strong leadership and team development skills. Ability to design and improve systems that drive measurable results. Clear focus on converting qualified leads into clients.

Join our dynamic team as a Bilingual Legal Assistant at United Solutions Group Inc. in Allentown, PA. In this pivotal role, you will support our legal department by managing documentation, assisting in legal research, and facilitating communication in both English and Spanish. Your contributions are essential in ensuring our legal processes run smoothly and efficiently.