Senior Account Manager at Absorb LMS | Remote

“At Absorb LMS, we are dedicated to delivering genuine, lasting value for all our customers. Our Account Management team is a testament to this commitment. We believe in nurturing our people, fostering an environment where you can thrive, contribute, and excel alongside a supportive team. If you are passionate about making a difference, building strong relat…

Joining Absorb's Client Success Management Team is an incredibly fulfilling opportunity. We foster an environment built on trust, accountability, and a shared mission. Our team embodies a positive outlook, a readiness to assist, and a commitment to delivering exceptional value. Collaboration flourishes here, growth is actively supported, and excellence is celebrated. - Jordan Duffy - Senior Manager, Client SuccessAs a Client Success Manager (CSM) at Absorb, you will assume a pivotal role in nurturing client relationships while enhancing product adoption. Your expertise as a Learning & Development (L&D) practitioner will be crucial in constructing, scaling, and evaluating learning programs that yield significant business results. We seek a candidate who possesses extensive Customer Success knowledge combined with practical experience in L&D program development, particularly in a B2B SaaS context. In this position, you will empower clients to maximize their LMS investment, convert L&D strategies into practical product applications, and effectively demonstrate measurable ROI associated with Absorb LMS.Curious about Absorb? Learn more here:Discover Absorb Culture - Absorb LMSYour Responsibilities:Forge and maintain trusted, strategic relationships with a diverse portfolio of clients to enhance long-term retention and loyalty.Oversee the client lifecycle from post-onboarding through adoption, expansion, advocacy, and renewal.Utilize your L&D expertise to assist clients in designing, implementing, and optimizing learning programs with Absorb LMS.Consult on and assess program effectiveness, linking learning outcomes and usage to business objectives and product ROI.Provide training, best practices, and enablement sessions to ensure clients maximize their Absorb LMS experience.Proactively monitor client health, identifying potential risks, escalating issues, and formulating action plans.Recognize and direct upsell and expansion opportunities to the Account Management team.

Join Absorb LMS as an Enterprise Account ManagerAt Absorb, we foster a vibrant culture of curiosity and ongoing growth, not only for ourselves but for our clients as well. Our commitment lies in unlocking potential, challenging conventional norms, and crafting solutions that empower our clients to reach their most ambitious objectives. Every day presents a chance to innovate, learn, and create a significant impact. If you're a Strategic Account Manager ready to make a meaningful difference and assist organizations in staying at the forefront of learning, this is your chance to contribute to something extraordinary.As a key player within Absorb, the Strategic Account Manager role is vital. We seek an individual with proven experience in collaborating with large, complex organizations, having developed strategic account plans and successfully closing significant land and expand opportunities. Your expertise, insights, and sales prowess will directly influence Absorb's mission.We are in search of a seasoned professional capable of quickly establishing relationships and identifying opportunities within our existing customer base. You will need to effectively communicate internally to acquire the necessary resources that will enable you to implement your plans and achieve substantial growth among our most strategic customers. This role will be supported by various levels and sectors of Absorb, allowing you to engage with teams and executives across all business units to ensure both your success and that of our customers. If this aligns with your skills and aspirations, we are excited to welcome you to Absorb to make a significant impact!

"I truly appreciate the collaborative spirit at Absorb! Working as an Account Manager allows me to engage with remarkable individuals, and I take pride in being part of such a dynamic team. Absorb fosters a culture that celebrates positivity, individuality, and cooperation across all departments. Our unwavering commitment to innovation and growth empowers us to tackle challenges and acquire new skills. The impact of our work is significant, and I am honored to partner with clients in achieving mutual success." - Tommy Rowan, Account ManagerAs an Account Manager, you will be pivotal in driving revenue growth by assisting customers in maximizing their use of Absorb products, while identifying upselling and cross-selling opportunities. Your success in this role hinges on a comprehensive understanding of each client's business to align Absorb's solutions with their strategic objectives.The perfect candidate is an innate relationship builder with a fervor for sales, adept problem-solving skills, and exceptional communication and presentation abilities. Your performance will be measured by net retention rates within your designated portfolio of clients.Discover Absorb's Culture - Absorb LMSYour Responsibilities:Enhance net dollar retention of your assigned accounts through effective upselling and cross-selling strategies.Negotiate contract renewals with a strong emphasis on elevating Annual Recurring Revenue and fostering long-term relationships.Generate and close new opportunities for 'land and expand' within your designated accounts.Create proposals and other client-facing documents to facilitate your sales process.Cultivate and maintain meaningful client relationships.Accurately manage and report on your sales pipeline on a monthly and quarterly basis.Possess a thorough understanding of Absorb's subscription models to effectively address client inquiries.Engage in team meetings and projects to enhance sales processes and outcomes.Build strong internal relationships to support the client lifecycle.

We are seeking an experienced Senior Certification and LMS Administration Specialist to join our dynamic team. In this role, you will be responsible for overseeing the administration and management of our Learning Management System (LMS) and ensuring that all certification processes are efficient and effective. Your expertise will help drive the learning initiatives within our organization and support the professional development of our employees.

Role overview lm-studio seeks a C++ Systems Engineer to help build and refine high-performance systems at the company’s New York City office. This role centers on developing core software that advances key projects aligned with lm-studio’s mission. What you will do Develop and maintain C++ code for performance-critical systems Collaborate with team members from various backgrounds to design and implement software solutions Support projects that respond to changing client requirements Location This position is based onsite in New York City.

Absorb LMS develops software for learning management and eLearning, serving organizations that need to train and educate at scale. The company has grown steadily year over year, fueled mainly by digital marketing. To reach new markets and customer segments, Absorb LMS is now building an outbound sales team. Role overview The Business Development Representative (BDR) plays a key role in Absorb LMS’s growth strategy. This position focuses on finding and qualifying outbound sales opportunities, especially in areas where marketing has not yet reached. Success in this remote US-based role depends on initiative, persistence, and strong organizational skills. What you will do Identify and qualify outbound opportunities within assigned territories Connect with prospects through cold calls and targeted outreach Generate interest in Absorb’s Learning Management Solution Explain the platform’s benefits to potential customers Meet or exceed sales targets and help drive new bookings Requirements Demonstrated persistence and strong work ethic in outbound sales Ability to manage time and prioritize tasks independently Adaptability and self-awareness when engaging prospects Location This position is remote and open to candidates based in the United States.

Mid-Market Account Managers at Absorb Software Inc. play a central role in helping organizations get the most value from Absorb’s solutions. This remote position supports clients across the US, focusing on revenue growth and long-term customer success. What you will do Grow net dollar retention by identifying upsell and cross-sell opportunities within your portfolio. Negotiate renewals to increase Annual Recurring Revenue and strengthen account relationships. Spot and develop new revenue streams within assigned accounts. Create proposals and other client-facing documents to support sales efforts. Build and maintain meaningful relationships with clients. Track and report on your sales pipeline each month and quarter. Develop a thorough understanding of Absorb’s subscription models to answer client questions. Participate in team meetings and collaborative projects to refine sales processes. Work closely with internal teams to support clients throughout their lifecycle. Keep up to date on new product releases and training to maintain strong product knowledge. What we look for Relationship-building comes naturally and is central to your approach. Strong interest in sales and a proactive approach to problem solving. Excellent communication and presentation skills. Motivation to meet quotas focused on net retention within your assigned accounts. Absorb Software is in a period of transformation and growth, offering Account Managers the chance to make a real impact on clients and the business.

Join a leading US-based technology firm specializing in innovative software, web, and mobile application development tailored for North American businesses. You will play a pivotal role in assisting independent retailers in integrating this essential element of their digital marketing strategy. As the LMS Administrator, you will be detail-oriented and possess a strong background in training and education. Collaborating closely with the Director of Learning and Development, you will oversee the development, management, and execution of the company's online learning initiatives. Your responsibilities will include the ingestion of training assets into an advanced Learning Management System (LMS) and the compilation of usage reports for both internal and external stakeholders. You will work with various stakeholders to identify content needs, execute training programs, and track their effectiveness.Key Responsibilities:Manage the configuration and administration of the entire curriculum, including instructor-led courses, eLearning modules, videos, and other educational materials.Test and deploy new or revised content to enhance learning experiences.Maintain and create assessments to evaluate learner knowledge for courses.Upload and conduct audits of all content within the LMS.Enhance reporting analytics and provide solutions to improve the impact of the LMS.Address all inquiries submitted through the platform promptly.Collaborate with partners to develop tailored learning plans for members.Maintain relationships with platform developers to ensure system optimization.Offer support and guidance for the online LMS to both internal and external stakeholders.

Join 360itprofessionals1 as a Learning Management System (LMS) Administrator, where you will play a vital role in managing our LMS platform. Your expertise will help streamline our learning and development initiatives, ensuring a seamless experience for users.In this position, you will be responsible for maintaining the LMS, troubleshooting issues, and providing support to staff and learners. You will also collaborate with various departments to enhance the platform's functionality and user experience.

Join our dynamic team as a Senior Accounting Manager in a fully remote capacity. This is an exciting opportunity for an experienced accounting professional to lead financial operations and contribute to strategic decision-making processes. You will be responsible for overseeing the accounting department, ensuring compliance with financial regulations, and providing accurate financial reporting.

"The Marketing team is on the brink of remarkable growth and opportunity. We have achieved significant success, yet there remains vast potential for further expansion. Join us in this exciting phase and make a substantial impact at our fast-growing organization." - Mark Lynch, Senior Director, Demand GenerationWe are on the lookout for a dynamic Director of Customer Enablement to spearhead and expand Absorb's global strategy for customer education and engagement. In this pivotal role, you will take ownership of Absorb Academy—our comprehensive hub for customer learning—and drive measurable results in engagement, adoption, and long-term value realization.This position is perfect for an experienced customer enablement leader who has successfully scaled educational programs for over 5,000 customers in a SaaS or technology environment. You possess a proven track record in building and leading high-performing, cross-functional teams, demonstrating the vital role of customer enablement as a key driver of growth and retention.As a strategic architect and influential thought leader, you will guide a multidisciplinary organization encompassing content development, live education, community engagement, events, marketing, and AI-driven self-service experiences—confidently representing Absorb's vision for customer education both internally and externally.Key Responsibilities:Lead and scale Absorb Academy as the global hub for customer education, enablement, and engagementDevelop and advance a comprehensive educational ecosystem that enhances onboarding, adoption, retention, expansion, and advocacyDesign and implement impactful customer experiences, including live training sessions, webinars, community initiatives, and flagship eventsDirect the strategy for AI-driven self-service and knowledge experiences to enhance customer independence and support efficiencyArticulate and showcase the ROI of customer enablement, linking programs to customer outcomes and organizational growth

lm-studio seeks a Senior Software Engineer, Agents, to join the team in New York City. This position centers on developing and refining the software behind our agents, directly shaping their capabilities and effectiveness. Key responsibilities Design and implement new features to enhance agent functionality Collaborate with colleagues to address complex technical problems Offer creative input to advance our technology What we value Strong problem-solving abilities and inventive thinking Authentic enthusiasm for technology and its practical impact Drive to contribute meaningfully in the field This is a full-time, on-site role based in New York City.

Join our team as a Senior Account Manager, where you will play an essential role in driving client relationships and ensuring customer satisfaction. In this fully remote position, you will leverage your expertise in account management to foster long-term partnerships and deliver exceptional service.

Join our dynamic team at Prosidian Consulting as a Learning Management System (LMS) Specialist. In this role, you will be responsible for the implementation, management, and optimization of our Learning Management System to support the training and development of our workforce. You will collaborate with various departments to ensure that our LMS meets the evolving needs of our organization and enhances our employees’ learning experiences.

Join our dynamic team at jobgether as a Senior Remote Strategic Account Manager, where you will play a pivotal role in driving growth and building strong client relationships. You will be responsible for managing key accounts, understanding client needs, and delivering tailored solutions that enhance customer satisfaction and loyalty. This is an exciting opportunity for a strategic thinker who excels in a remote working environment.

Join our dynamic team at jobgether as a Remote Senior Account Management Executive. In this pivotal role, you will be responsible for nurturing client relationships and driving the success of their accounts. Your expertise in account management will enable you to effectively identify client needs and deliver tailored solutions that exceed expectations. This is an exciting opportunity to work in a fully remote environment where your contributions will directly impact our clients and our company's growth.

Join our dynamic team at Prosidian Consulting as an LMS Integration Specialist. In this role, you will be responsible for the seamless integration of Learning Management Systems (LMS) to enhance educational delivery and operational efficiency. Your expertise will play a crucial role in driving our client success and ensuring user satisfaction.Key responsibilities include analyzing existing systems, implementing integration solutions, and providing ongoing support to ensure optimal performance. You will collaborate with cross-functional teams to develop tailored solutions that meet diverse client needs.

Join the dedicated team at Paragon Cyber Solutions as a Learning Management System (LMS) Specialist. We are seeking enthusiastic individuals ready to tackle exciting challenges in a dynamic environment. At the United States Army Fires Center of Excellence (FCoE), our mission is to train, educate, and develop Soldiers and Leaders while enhancing capabilities to support the Joint Warfighting Commander in diverse operational contexts.The Chief Information Office Support Staff at US Army Fires Center of Excellence – Fort Sill (USAFCOEFS) plays a vital role in delivering essential Information Technology (IT) services. The maintenance of current and emerging IT support is crucial for achieving all missions undertaken by USAFCOEFS.Clearance Requirement: Candidates must possess a SECRET clearance or be eligible to obtain an INTERIM SECRET clearance.

At dv01, we are revealing insights into the world's largest financial market: structured finance. With a staggering value exceeding $16 trillion, this market underpins daily activities that enhance financial freedom, from consolidating credit card debt and refinancing student loans to purchasing homes and launching small businesses. Our cutting-edge data analytics platform provides unparalleled transparency in investment performance and risk assessment for lenders and Wall Street investors in structured products. As a data-centric organization, we expertly manage essential loan data and create modern analytical tools that empower strategic decision-making for responsible lending. In essence, we are committed to preventing a recurrence of the 2008 global financial crisis by equipping stakeholders with the data and resources necessary for informed, data-driven choices that contribute to a safer financial landscape. Over 400 of the largest financial institutions rely on dv01 for comprehensive coverage of more than 75 million loans, including mortgages, personal loans, auto financing, buy-now-pay-later options, small business loans, and student loans. Our commitment to innovation ensures that we continually expand our market coverage, adding new loan types monthly and developing advanced technologies tailored for the structured products sector.