About GustoAt Gusto, we are dedicated to empowering small businesses to flourish. Our comprehensive solutions encompass payroll, health insurance, 401(k)s, and HR, allowing business owners to concentrate on what they do best: serving their customers and mastering their craft. With teams located in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide, while striving to cultivate a workplace that reflects and honors our diverse clientele. Discover more about our Total Rewards philosophy.About the Role:We are seeking an experienced and driven Principal Data Scientist with over 10 years of expertise to join our Product team. In this pivotal role, you will utilize your skills in experimentation, statistical inference, and causal analysis to influence strategic decision-making that propels our organizational success. The ideal candidate is a compelling data storyteller with robust statistical and programming capabilities, passionate about leveraging data to support small business growth.In this position, you will collaborate closely with our Product, Engineering, Design, Finance, and other Data teams to become an authority on your domain's data, establish and monitor key metrics to assess business performance, and analyze our Payroll, Benefits, and HR data to extract actionable insights. Additionally, you will adopt AI-assisted methodologies to enhance analysis efficiency, improve rigor, and broaden the dissemination of insights across Gusto.We have multiple senior Data Scientist roles available at this senior level, each concentrating on various critical business areas.Here’s what you’ll do day-to-day:Strategic Leadership: Develop the analytical strategy for a significant product or business segment. Pinpoint high-impact opportunities, set long-term objectives for measurement and experimentation, and synchronize executive stakeholders on data-driven initiatives.Execution Excellence: Drive the implementation of comprehensive analytical roadmaps that influence company strategy. Ensure alignment and uphold consistent analytical rigor and metric integrity across product domains.Scaled Impact: Beyond being an expert in statistical methods and fostering impact...

Join our team as a Senior Software Engineer focused on our Data Platform at Gusto. In this role, you will leverage your expertise in designing and building scalable data systems that drive business decisions and enhance our platform's capabilities. Your contributions will directly impact our ability to deliver exceptional services to our customers.You will collaborate with cross-functional teams, ensuring that our data architecture is robust, efficient, and aligned with our business goals. If you are passionate about data engineering and are looking for a place to innovate and grow, we want to hear from you!

About GustoAt Gusto, we are dedicated to empowering small businesses by simplifying the complexities of payroll, health insurance, 401(k)s, and HR. This allows business owners to devote their time to what they do best: serving their customers. With teams located in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide. Join us in building an inclusive workplace that reflects the diverse community we serve. Discover more about our Total Rewards philosophy.We are seeking experienced engineers to contribute to our customer-facing product teams, focusing on developing innovative features and enhancing our platform. As a Staff Software Engineer at Gusto, you will lead projects from inception to execution, influencing feature specifications, building backend APIs, crafting frontend code, and implementing continuous improvements for deployed functionalities. If you are passionate about creating impactful software solutions that drive change in the modern economy, we invite you to join our team!Key Responsibilities:Design, develop, and test Gusto’s comprehensive product suite, which includes Payroll, Benefits, HR, Time, Tax Credits, and more.Guide and mentor fellow engineers in tackling challenging technical problems in complex domains at scale.Contribute to scaling one of the largest Ruby/Rails and JavaScript/React applications globally.Work collaboratively with our Product Management and Design teams to identify customer pain points, devise solutions, and prototype, iterate, and launch features on a daily basis.Create products that our customers truly love.

Role Overview Gusto is hiring a Senior Product Manager for Gusto Pro Workflows in New York, NY. This role focuses on leading product initiatives that improve how businesses handle their workflows. The position calls for close collaboration with engineering, design, and other teams to create and deliver features that make a real impact on user experience and organizational efficiency. What You Will Do Guide the direction and strategy for Gusto Pro Workflows Work with cross-functional partners to design, build, and launch new product features Shape the product vision using your experience and insights Drive improvements that help customers work more efficiently

About GustoAt Gusto, we are dedicated to empowering the small business economy. Our services simplify complex tasks like payroll, health insurance, 401(k)s, and HR, allowing business owners to concentrate on their passion and customers. With teams in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide, committed to creating a workplace that reflects and honors the customers we serve. Discover more about our Total Rewards philosophy.About the Role:We are seeking passionate Mobile iOS Engineers who are eager to craft exceptional user experiences. In this role, you will develop features that are not only functional but also intuitive and delightful for our users. You will take charge of scaling our shared services while staying current with the latest iOS advancements. Collaborating with teams from Product Management, Identity, Security, System Design, and Infrastructure, you will build solutions that make a significant impact. If you are enthusiastic about creating elegant, scalable applications and want to be part of a supportive, innovative mobile team, we would love to connect with you!About the Team:At Gusto, we are at a transformative stage with over 1M+ monthly active users and the recent launch of our employer experiences on mobile. Our mission is to address the real challenges faced by small business owners and their employees, with mobile technology being crucial for delivering effective solutions. As a member of our mobile team, you will be at the forefront of this change, collaborating with talented engineers and designers passionate about providing a seamless mobile experience. Together, we aim to empower small business owners and their teams to succeed. If you are ready to make a difference in the mobile landscape at Gusto, we want you on our team!Here’s what you’ll do day-to-day:Architect, build, test, and enhance Gusto’s native iOS app, along with supporting mobile web views that elevate user experience.Develop, iterate, and refine product features that integrate core business functions, work tools, value-added services, and financial products.Collaborate closely with our product management, design, and partner teams...

About GustoGusto is dedicated to empowering the small business economy by managing essential services such as payroll, health insurance, 401(k)s, and human resources. Our goal is to allow business owners to concentrate on their passion and customers. Operating from offices in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide, while fostering a workplace that reflects and honors the diverse communities we serve. Discover our Total Rewards philosophy.Join Our Customer Experience Team!Gusto is inviting passionate customer experience professionals who excel in a dynamic, consultative setting to express their interest for potential positions starting in 2026. If you are keen to explore future opportunities with us, please fill out the form below and upload your resume.Although the exact start dates for 2026 are still being finalized, we are excited to connect with you! Does this resonate with you? Apply below!Role Overview:We are in search of driven, customer-focused individuals for forthcoming payroll customer experience roles in 2026. These positions are tailored for customer-facing payroll specialists who thrive in a fast-paced, consultative environment and have a strong commitment to aiding small business success.As a Payroll Advocate, you will serve as the primary contact for all inquiries, enhancing user experience and acting as a subject matter expert for Gusto’s core offerings. Your responsibilities will include guiding customers through new product features, delivering proactive education and support, swiftly strategizing and creatively solving challenges, advocating for customer needs in product development, and fostering a strong customer-Gusto partnership. You will address real issues and deliver an outstanding customer experience, building trust and loyalty towards Gusto.Daily Responsibilities:Facilitate the customer journey by establishing trust, rapport, and partnership through inbound and outbound communications via phone, email, and Zoom.Provide enthusiastic, knowledgeable, and consistent support as the go-to for payroll and benefits inquiries.Utilize AI and other resources to enhance customer interactions and outcomes.

We are seeking a visionary Head of Engineering to lead our dynamic team at Gusto. As the Head of Engineering, you will play a critical role in shaping our technology strategy and driving innovative engineering solutions. This is an exciting opportunity to influence the direction of our engineering practices and to mentor and grow our talented engineering team.

About GustoAt Gusto, we are dedicated to empowering the small business economy. We take care of the complex tasks like payroll, health insurance, 401(k)s, and HR, allowing business owners to concentrate on their passions and their customers. With teams located in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide, while fostering a workplace that represents and celebrates the diverse communities we serve. Discover more about our Total Rewards philosophy.Symmetry Software, a division of Gusto, serves as the payroll backbone for software and payroll platforms, facilitating the paychecks of more than 64 million workers annually. Our fully integrated suite of payroll tax APIs and software tools empowers companies to address tax compliance challenges and develop applications throughout the payroll process.What Product Management Looks Like at Symmetry:Our Product team is streamlined, giving you significant impact and ownership. We value small, empowered teams that operate quickly with minimal overhead. You will combine strong product insights with proficiency in AI tools to automate inefficiencies and enhance creativity and performance.We are builders at heart. Roles are intentionally fluid, and our Product Managers do whatever it takes to drive results. You will prototype, automate, design, and deploy solutions, leveraging AI as your co-creator to transform challenges into robust solutions that deliver rapid customer value.We are committed to enhancing the payroll industry. Our technology influences over 64 million paychecks in the U.S. each year. We are motivated by profound customer empathy and an unwavering drive for innovation.We embrace change. Our fast-paced environment allows Product Managers to flourish in ambiguity, merging curiosity, experimentation, and AI-driven craftsmanship to redefine how products (and work itself) are developed at Symmetry.About the Role:We are seeking a visionary product leader to spearhead the creation of new business lines focused on payroll tax products. This role, centered on developing new initiatives from scratch, will grant you considerable autonomy to lead discovery, strategy, and execution for innovative payroll tax products. You will be tasked with delivering impactful business results, including new revenue streams and enhancing existing revenue.

About GustoAt Gusto, we strive to empower the small business economy by taking care of the complex aspects of payroll, health insurance, 401(k)s, and HR. This allows business owners to concentrate on what truly matters: their craft and their customers. With offices in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide, while fostering a workplace that reflects and celebrates the diversity of our clients. Discover more about our Total Rewards philosophy.About the Role:We are seeking a strategic and growth-driven Product Marketing Manager to enhance the adoption and expansion of Gusto’s financial products for our Members segment. “Members” refers to employees using Gusto for their payroll, who depend on our mobile-first tools to manage their work-life effectively and gain full control over their paychecks through Gusto checking and savings accounts, budgeting tools, and more. This is a fantastic opportunity to assist over 2 million Members in maximizing their work experiences and launching innovative products from the ground up!Here’s what you’ll do day-to-day:Understand the Market: Analyze unmet customer needs, create customer segmentation, and assess market trends and competition to establish our competitive edge.Create Positioning, Messaging, and Packaging: Define our audience, differentiate our value proposition, and develop compelling messaging that resonates with various target groups.Deliver Go-to-Market Strategy and Campaigns: Leverage insights to engage target customers throughout their journey, crafting go-to-market strategies that enhance awareness, adoption, and engagement. Collaborate closely with Product, Engineering, and Design teams to execute automated multi-channel campaigns (email, SMS, push notifications, in-app), while partnering with PR, Brand, and Sales to create a unified approach.Strategy and Planning: Collaborate with cross-functional teams to set strategic goals and ensure execution. Monitor progress to guarantee we meet our commitments on a monthly, quarterly, and annual basis.

Join Gusto as a People Operations Specialist and play a pivotal role in shaping our workplace culture. You will collaborate with various teams to enhance employee experiences and foster a positive work environment. Your expertise will contribute to the development and implementation of HR policies that align with our company values, ensuring a supportive atmosphere for all employees.

Join Gusto as a Senior Manager of Growth Data Science, where you will lead a team of talented data scientists to harness data-driven strategies that fuel our growth trajectory. In this pivotal role, you will collaborate closely with cross-functional teams to derive actionable insights, optimize marketing efforts, and enhance customer experiences. Your expertise in statistical analysis and data modeling will be instrumental in driving key business decisions.

Join Gusto as a GTM Analytics Engineer and play a pivotal role in driving our analytics initiatives. As a part of our team, you will develop and maintain robust analytics frameworks that empower data-driven decision-making within our go-to-market strategies. You will collaborate closely with cross-functional teams to ensure the accuracy and accessibility of data, while also identifying opportunities for continuous improvement.

Join our dynamic team at Gusto as a Senior Data Scientist specializing in risk management. In this pivotal role, you will leverage your expertise in data science to analyze complex datasets, develop predictive models, and provide actionable insights that enhance our risk assessment processes. You will collaborate with cross-functional teams to drive data-driven decision-making and contribute to the continuous improvement of our risk management strategies.We are looking for an analytical thinker with strong programming skills and a passion for solving challenging problems. If you thrive in a fast-paced environment and are eager to make a significant impact, we would love to hear from you!

Join Gusto as a Senior Engineering Manager in our Symmetry Product Development team! We are seeking a dynamic leader who is passionate about driving innovation and delivering exceptional engineering solutions. In this role, you will lead a team of talented engineers, fostering a collaborative environment that encourages growth, creativity, and technical excellence.Your responsibilities will include overseeing project development, mentoring team members, and ensuring that our products meet the highest quality standards. If you have a track record of successfully managing engineering teams and delivering top-notch products, we want to hear from you!

About GustoAt Gusto, our mission is to empower the small business economy. We take care of the complex tasks—such as payroll, health insurance, 401(k) plans, and HR—allowing business owners to concentrate on their craft and their customers. With teams located in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide, while fostering a workplace that reflects and celebrates the diverse clientele we serve. Discover more about our Total Rewards philosophy.About the RoleIn your role as a Senior Staff Software Engineer on the Entity Management team, you will spearhead the technical development of an innovative product designed to alleviate compliance burdens for entrepreneurs, enabling them to focus on business growth without the stress of paperwork. Your responsibilities will include executing pivotal technical initiatives as outlined in the team roadmap, collaborating with cross-functional stakeholders, and mentoring other engineers. If you are driven by innovation and aspire to make a significant impact, we encourage you to join our dynamic team.About the TeamThe Entity Management team is dedicated to creating and maintaining tools that assist small businesses in navigating the entire lifecycle of their legal and compliance requirements, including incorporation. We support business owners from the initial step of incorporation throughout ongoing compliance, account monitoring, and even dissolution when necessary. Our mission is to simplify and automate these complex, time-consuming processes, allowing business owners to focus on growth without the worry of regulatory issues.Here’s what you’ll do day-to-day:Implement the technical roadmap for the new product within your team’s scope, ensuring it aligns with overall business objectives and Entity Management goals.Work collaboratively with cross-functional teams, including Product Management, Design, Customer Support, and Marketing, to deliver high-quality solutions.Mentor and support engineering team members, fostering a culture of continuous learning and improvement.Develop and refine the team’s software development processes and technical approaches to ensure efficient and effective project execution.Lead the implementation of new functionality, ensuring adherence to best practices in software development.

Join Gusto as a Retirement Developer Infrastructure Engineer to shape and enhance our retirement offerings. You will play a crucial role in developing infrastructure that supports our retirement solutions while ensuring seamless integration and high performance.

About GustoAt Gusto, we are dedicated to empowering the small business economy. We take care of essential services such as payroll, health insurance, 401(k)s, and HR, allowing business owners to concentrate on their passion and serving their customers. With teams based in Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide, and we are committed to building a workplace that reflects and celebrates the diversity of our customers. Discover more about our Total Rewards philosophy. About the Role:We are seeking a highly skilled and motivated Staff Data Scientist with a minimum of 7 years of experience in a business environment. In this pivotal role, you will utilize experimentation, statistical inference, and causal analysis to drive strategic decision-making that enhances our organization's success. The ideal candidate is a trusted data storyteller with strong statistical and programming skills, passionate about using these abilities to support small businesses in thriving.About the Team:In this position, you will collaborate closely with our Product, Engineering, Design, Finance, and other Data teams to become an expert in your domain's data, define and track metrics that provide insights into our business performance, and delve into our Payroll, Benefits, and HR data to deliver valuable insights and answer critical questions. You will also implement AI-assisted methodologies to accelerate analysis, enhance rigor, and broaden the impact of insights throughout Gusto. We have multiple senior roles open, each focusing on a different segment of our business.Here’s what you’ll do day-to-day:Lead: Tackle ambiguous challenges, design analytical frameworks, and introduce scalable structures across multiple product domains.Strategic Partnership: Work alongside product managers, engineering leads, designers, and operations teams to proactively identify opportunities, align on strategies, and steer data-informed decision-making.Analytical Rigor: Employ advanced statistical methods, causal inference, experimentation, and AI-assisted analytics to identify product performance drivers, distinguishing signal from noise.Experimentation & Analysis: Conduct rigorous experimentation to validate hypotheses and inform product iterations.

Join Gusto as an Associate Principal in Financial Data, where you will play a pivotal role in shaping our financial data strategy. You will leverage your analytical skills to drive insights, enhance decision-making processes, and contribute to the growth of our financial data capabilities. Collaborate with cross-functional teams to ensure our data infrastructure supports our mission of providing exceptional services to our clients.

About GustoAt Gusto, we are dedicated to empowering the small business economy. We take care of complex tasks such as payroll, health insurance, 401(k)s, and HR, allowing business owners to focus on their passions and their customers. With vibrant teams across Denver, San Francisco, and New York, we proudly support over 400,000 small businesses nationwide. We are committed to creating a workplace that reflects and celebrates the diversity of our customer base. Discover more about our Total Rewards philosophy.As a Principal Data Scientist on the Payments team, you will play a crucial role at the intersection of financial systems and data science. You will transform the complexities of a large-scale payments ecosystem into actionable insights and models that drive the development, operation, and enhancement of our payment solutions.Your responsibilities will include collaborating closely with Product, Engineering, Design, Finance, and other Data teams. You will gain expertise in your domain's data, define metrics to assess our business performance, and analyze payments data to provide valuable insights. Additionally, you will integrate AI-assisted methodologies to expedite analysis, improve analytical rigor, and broaden the dissemination of insights across Gusto.This position is ideal for individuals who are equally adept at analyzing ledger-level transaction data and engaging with payments engineering teams to impact architectural decisions. If you are passionate about enhancing the financial well-being of countless small businesses, this opportunity is for you.