Grab seeks an Associate for Merchant Operations & Growth in Ho Chi Minh City, with a focus on the long-tail segment. This position supports a wide range of merchants, aiming to strengthen operations and encourage business growth in a competitive setting. Key responsibilities Collaborate with multiple teams to improve how long-tail merchants operate day to day Assist with projects and initiatives designed to increase merchant revenue Contribute to delivering positive and consistent experiences for merchants in this segment Role focus This role centers on operational support and growth for a diverse merchant base. Success involves working well with others, understanding merchant needs, and helping merchants thrive in a busy market.

Lalamove is seeking a Driver Operations Associate to join the team in Ho Chi Minh City. This role plays a key part in linking the company’s technology platform with its driver partners and ensuring operations run smoothly each day. Main responsibilities Serve as the primary contact for driver partners Support daily operational activities Guide drivers to understand and follow company procedures What we’re looking for Clear and effective communication skills Comfort working with people from different backgrounds Strong attention to detail and commitment to operational standards The position is based in Ho Chi Minh City. Experience in operations or logistics is a plus, though not required.

We invite you to submit your CV in English, including your level of English proficiency.At Mindrift, we specialize in connecting talented professionals with project-based AI opportunities at leading technology companies. Our focus is on enhancing, evaluating, and improving AI systems. Please note: Participation is based on project engagement rather than permanent employment.Role Overview:The tasks involved in each project are diverse. As a contributor, you may be responsible for:Creating prompts that effectively challenge AI capabilities;Assessing AI-generated outputs for accuracy, logical consistency, and underlying assumptions;Enhancing AI reasoning to align with foundational principles and established standards;Utilizing structured scoring criteria to evaluate complex problem-solving skills.Candidate Profile:This position is ideal for legal consultants and attorneys with experience in US law who are open to part-time, project-based roles. We are looking for candidates who meet the following criteria:A law degree (Bachelor, J.D., LLM, FLLM) relevant to the US legal context;At least 2 years of legal practice experience within US jurisdiction;Exceptional written English skills (C1/C2 level);A reliable internet connection.How to Get Started:1. Apply → 2. Pass qualifications → 3. Join a project → 4. Complete assigned tasks → 5. Receive paymentProject Commitment:During active phases, tasks are estimated to require approximately 10–20 hours per week, depending on project specifications. This is an estimate and not a guaranteed workload.Compensation:Contributors can earn up to $44 per hour, based on their skill level and the pace of their contributions. Compensation may vary across different projects, depending on their complexity and expertise required.

About the RoleWe are excited to announce that our client is launching a new initiative focused on hiring, careers, and leadership realities. The Podcast Operations & Production Assistant will play a vital role in ensuring the smooth operation of the podcast, allowing the host to concentrate on content creation, engaging conversations, and establishing authority without the burden of logistical concerns.This position is focused on operations, coordination, and execution, rather than creative tasks.Core Responsibilities1. Podcast Operations (Primary)Coordinate and schedule podcast recordings with guests across various time zones.Prepare and send guest pre-read briefs, recording instructions, and reminders.Set up recording sessions using platforms like Riverside, SquadCast, or Zencastr.Conduct basic pre-record checks, including audio, microphone, and internet readiness.Manage raw audio and video files post-recording.Maintain an organized content calendar and episode tracker.2. Publishing & DistributionUpload final episodes to podcast and social media platforms (Spotify, Apple Podcasts, etc.).Prepare and upload basic show notes, adhering to a template.Ensure that titles, descriptions, tags, and links are accurate.Organize and archive episodes systematically.3. Coordination with Editor & RepurposerTransfer raw files to the editor.Receive and organize edited assets.Coordinate timelines to ensure consistent episode releases.Proactively flag any delays, issues, or missing assets.What This Role Is NOTNot focused on podcast strategy.Not responsible for creative direction.Not involved in deep audio or video editing.Not responsible for social media posting.Not tasked with content ideation.Ideal ProfileThis role is a perfect fit if you are:Highly organized and process-oriented.Comfortable using various tools and platforms.Proactive in following up and sending reminders.Calm, clear, and professional while communicating with guests.Able to work independently with minimal supervision.Backgrounds that are suitable:Digital Operations Coordinator.Project or Content Operations support.Podcast assistant or media operations support.Business Support Operations.RequirementsSkills & ToolsStrong written English (clear, professional, and concise).Proficient with Zoom-style platforms and recording tools.Basic understanding of podcast workflows.Experience with Google Drive, Notion, and spreadsheets.Reliable internet connection and availability for cross-regional scheduling.Time CommitmentUp to 16 hours per week.Flexible and remote work.Possibility of slight increase in hours as the podcast grows.

Please submit your CV in English and indicate your level of English proficiency.Mindrift connects highly skilled professionals with project-based AI opportunities for prominent technology companies, focusing on the testing, evaluation, and enhancement of AI systems. This is a project-based role and not a permanent position.Opportunity OverviewWhile each project presents its own unique challenges, contributors may be involved in the following tasks:Crafting prompts that challenge AI systems.Assessing AI-generated outputs for accuracy, underlying assumptions, and logical consistency.Refining AI reasoning to ensure adherence to first principles and established standards.Utilizing structured scoring systems to evaluate multi-step problem-solving capabilities.Ideal Candidate ProfileThis role is ideally suited for legal consultants or attorneys with experience in US law who are interested in part-time, non-permanent engagements. Preferred qualifications include:A law degree (Bachelor, J.D., LLM, FLLM) recognized in the US.A minimum of 2 years of legal practice within the US jurisdiction.Proficient written communication skills in English (C1/C2 level).A reliable internet connection.How to Get InvolvedApplication → Qualification Process → Project Assignment → Task Completion → PaymentProject CommitmentDuring active phases, tasks are estimated to require approximately 10-20 hours per week, based on specific project needs. This estimate may vary and is not a guaranteed workload.CompensationContributors can earn up to $44 per hour, contingent on their level of expertise and pace of contributions. Please note that compensation may differ across projects based on their complexity and the expertise required.

Please submit your CV in English and include your English proficiency level. Mindrift connects professionals with project-based AI work for technology companies. This freelance, project-based position focuses on testing, evaluating, and improving AI systems. The role is not permanent. Role overview The Legal Advisor (US Bar Admitted) - Freelance AI Trainer works on AI development projects. Assignments may change, but typical responsibilities include: Designing prompts to test AI performance Reviewing AI-generated legal content for accuracy, assumptions, and reasoning Improving AI reasoning to align with core legal principles and standards Evaluating complex, multi-step problem-solving using structured criteria Requirements Law degree relevant to the US (Bachelor, J.D., LLM, or FLLM) At least 2 years of legal practice in the US Strong written English (C1/C2 level) Stable internet connection Who this role suits This project fits legal consultants or attorneys with experience in US law who want flexible, part-time work. Project commitment During active phases, expect to contribute about 10 to 20 hours per week. Actual hours may vary based on project needs. Application process Application Qualification assessment Project onboarding Task completion Compensation Compensation Contributors may earn up to $44 per hour, depending on expertise and pace. Pay varies by project scope, complexity, and required skills.

Role Overview Visit.org is hiring a remote Event & Operations Coordinator based in Vietnam (Hanoi or elsewhere). This temporary position runs for 3 months, with potential to extend, and offers up to 40 hours per week. Working hours are 12 PM to 9 AM GMT+7, with flexibility for team meetings. What You Will Do Manage booking requests from both corporate and nonprofit partners Coordinate events and ensure smooth communication with all stakeholders Support Shopify order fulfillment, collaborating closely with the logistics team to process orders on time Who We’re Looking For Entrepreneurial mindset and a drive to improve processes Strong attention to detail Comfort working in a mission-driven, collaborative setting What It’s Like Here Join a purpose-driven team that values responsibility and ownership Work that blends passion, purpose, and a paycheck, your efforts contribute to positive change for communities worldwide About Visit.org Visit.org connects companies with thousands of curated social impact team experiences that benefit local nonprofits. Our library of team-based experiences covers more than 90 countries, helping HR, CSR, and Meetings & Events leaders engage employees and clients with meaningful, culturally relevant programs. Clients include Colgate, Paramount, Visa, HubSpot, and Hewlett Packard Enterprise.

Join Flexport as an Air Operations Associate in Hanoi, where you will play a crucial role in streamlining air freight operations. Your responsibilities will include coordinating logistics, managing shipments, and ensuring timely delivery of goods. You will collaborate with various teams to enhance operational efficiency and provide exceptional service to our clients.

OUR HIRING PROCESS:We carefully assess your application based on our job requirements, ensuring a personal review by our experienced recruiting professionals rather than relying on automated systems. We believe every individual deserves personalized attention.Successful candidates may be invited to complete a video interview for review by the hiring manager, followed by a test or short project to gauge compatibility with our team.Next, you will have an interview with our hiring manager or interview team. Please note: we do not conduct interviews via text messaging platforms, and we ensure a personal interaction before any hiring decisions are made. Expect to meet our INFUSE team either in person or via Zoom.If all goes well, and you are eager to join INFUSE, we will discuss your offer. We value open communication and will not extend an offer without a personal conversation.INFUSE is dedicated to maintaining compliance with all relevant data privacy and security laws. For more details, please refer to our Privacy Policy. At INFUSE, do you have a passion for delivering exceptional client experiences? We are looking for a committed Client Success Specialist who will positively impact our clients' satisfaction and our company’s success. This role provides a pathway for professional development while engaging with diverse industries, ensuring a dynamic workday. INFUSE is known for prioritizing employee satisfaction and fostering a workplace where everyone feels valued and connected. By joining our team, you become part of a supportive community that celebrates achievements and encourages continuous growth. Experience the joy our employees find in their work through meaningful connections and positive impacts.

Join ShopBack as a Regional Senior CRM Associate, where you will play a pivotal role in shaping our customer relationship management strategies across various markets. Your expertise will drive customer engagement initiatives and enhance the overall customer experience.As a key player in our dynamic team, you will analyze customer data, develop targeted marketing campaigns, and collaborate with cross-functional teams to optimize our CRM efforts. Your analytical skills and innovative mindset will be essential in creating impactful customer journeys.

Telnyx operates a global, private multi-cloud IP network, connecting people and devices through user-friendly APIs. The company invests in new technologies, automates manual processes, and encourages ongoing learning and professional growth. Financial stability and continuous innovation are central to its mission. More details about Telnyx’s network and edge technology can be found at our network and edge connectivity. Role overview This IT Operations Helpdesk Administrator role is part of a small, remote team based in Vietnam. The team provides operational and helpdesk support for Telnyx’s global workforce, focusing on coverage during weekends and off-peak hours. There are three open positions, each with a specific schedule to ensure continuous support. Work location This is a remote role within Vietnam. Candidates can be located in Hanoi, Saigon, or anywhere else in the country. Schedule and coverage Weekend coverage: Saturday and Sunday, 24 hours total, divided into three 8-hour shifts. Weekday shifts: Each person covers one or two days, 06:00–14:00 ICT, supporting Asia-Pacific business hours and bridging US/EU operations. Team members coordinate schedules and may swap shifts as needed. Assigned weekly hours range from 24 to 32, depending on the schedule. What you will do Deliver reactive helpdesk support to Telnyx’s global team during assigned shifts. Work on proactive IT projects during quieter periods. Collaborate with teammates to maintain continuous coverage and support.

Join our dynamic team at rakuna1 as an Associate QA and Customer Support Specialist. In this role, you will be pivotal in ensuring the quality of our products while providing exceptional support to our customers. Your keen eye for detail and passion for helping others will drive our mission of delivering outstanding service.

About mind-friend mind-friend is a remote-first startup focused on AI and legal solutions. The team is growing quickly and values flexibility and adaptability. The company is looking for an Operational Assistant to the Founder who will help shape how the organization runs, especially around legal compliance, HR, and building partnerships. Role Overview This position is more than a typical assistant role. The Operational Assistant will work closely with the founder, helping to build operational systems, keep the company compliant, and support both internal and external initiatives. The role is remote, based in Vietnam. Main Responsibilities Legal & Compliance Operations Support the founder in navigating legal and compliance matters, with a focus on Swedish startup regulations. Research and oversee compliance for employees, freelancers, and international hires, including employment classifications. Review contracts and internal processes to ensure legal standards are met. Monitor changes in startup legal requirements and identify operational risks. Research & Strategic Execution Investigate payroll systems, HR platforms, legal frameworks, and international hiring options. Summarize research findings and recommendations for leadership. Spot operational inefficiencies and suggest improvements that scale. Founder Support & Communication Management Manage and prioritize the founder’s inbox and communications. Draft professional correspondence and handle follow-ups. Organize meetings and track action items to completion. Help the founder stay focused on strategic goals. Outreach & Partnership Development Connect with psychologists, subject matter experts, and potential partners to build collaborations. Coordinate partnership discussions and manage follow-up actions. Support growth by proactively networking in relevant fields. HR, Talent & Hiring Operations Assist with recruitment and hiring activities. Coordinate communications with candidates and schedule interviews. Help set up hiring systems and build talent pipelines. Research compensation models and payroll solutions. Contribute to scalable people operations processes. General Startup Operations Help create and refine processes from the ground up. Handle operational tasks across different functions. Support the execution of projects and company initiatives. Act as a trusted partner to the founder in day-to-day operations.

About DIAGDIAG is a premier medical laboratory system in Vietnam, boasting over 20 years of expertise in diagnostics and medical testing. We provide a comprehensive array of testing services, ranging from basic to advanced, empowering individuals to detect health issues early and make informed medical decisions.Our state-of-the-art laboratories are ISO 15189 certified, equipped with advanced automation technology, and supported by a highly skilled team of professionals. With a network of more than 40 branches across Ho Chi Minh City and adjacent provinces, DIAG ensures a convenient, fast, and reliable experience for all our testing services. Additionally, our home sample collection service enables customers to access high-quality healthcare anytime, anywhere.We are dedicated to developing a smart healthcare ecosystem that enhances the quality of life and encourages proactive health management within the Vietnamese community.Operations Support- Supervise and assist with daily operations, ensuring the system runs smoothly and efficiently.- Collaborate with the DIAG Branch Operations team to enhance operational efficiency.- Plan operations, manage schedules, and organize internal events.- Create, update, and maintain internal Standard Operating Procedures (SOPs) and standards.- Monitor adherence to operational SOPs, service timelines, and internal protocols.- Conduct regular audits to ensure branches are functional, well-maintained, and compliant with company regulations.- Identify operational bottlenecks and implement improvement initiatives across branches.- Work alongside the Head Nurse to maintain service quality and standardize processes.Facility and Consumables Management- Ensure all branches meet basic facility standards such as cleanliness, functionality, and safety.- Oversee the inventory and usage of consumables, ensuring efficient management.

Join Flexport as an Ocean Operations Associate, where you will play a crucial role in optimizing our ocean freight operations. You will collaborate closely with our global team to ensure seamless logistics solutions for our clients. This position requires a proactive mindset, strong communication skills, and a passion for supply chain management.

Job OverviewJoin AvePoint as a Service Revenue Operations Specialist in Hanoi, where you will play a pivotal role in optimizing revenue processes and enhancing team collaboration.Key ResponsibilitiesCollaborate with accounting, delivery, and sales teams to enhance operational efficiency and communication.Identify and tackle challenges within service revenue operations to ensure smooth processes.Leverage data analytics to assess and project revenue, including monitoring key performance indicators.Contribute to the ongoing development and enhancement of revenue operations procedures.Support SOX audit tasks as required.Handle additional service revenue operation tasks as needed.

Job OverviewWe are seeking a dedicated Service Revenue Operations Specialist to join our dynamic team at AvePoint in Hanoi. In this role, you will collaborate closely with accounting, delivery, and sales teams to optimize processes and enhance communication efficiency.Key ResponsibilitiesCollaborate with cross-functional teams to streamline service revenue processes.Identify and troubleshoot challenges within service revenue operations.Utilize data analytics to forecast revenue and monitor key performance metrics.Participate in the continuous improvement of revenue operations processes.Support SOX audit-related initiatives.Perform various ad hoc tasks related to service revenue operations.

Join Lalamove as a Sticker Associate and be part of a dynamic team committed to delivering exceptional service. In this role, you will manage the production and application of stickers that represent our brand, ensuring high quality and consistency.

Hello there!Are you excited to be part of a rapidly expanding international travel-tech company? At RateHawk, our passion for travel and technology drives us forward, and we’re on the lookout for a dedicated Premier Reservation Manager to enhance our client experience and streamline operations.About Us:RateHawk is a dynamic international travel-tech firm that boasts a vibrant team, a rich company culture, and numerous career advancement opportunities. If you thrive on assisting others and tackling challenges, we would love to connect with you!Your Responsibilities:Engage with VIP clients:Process requests for hotel bookings, accommodations, transportation services, and excursions globally;Create tailored commercial offers for clients;Identify and reserve accommodation and additional services based on client requests;Negotiate pricing, cancellation policies, booking, and payment terms directly with hotels and suppliers;Provide support for all post-booking issues (cancellations, modifications, relocations, etc.).Desired Qualifications:English Proficiency: Upper Intermediate level (both spoken and written).Russian Proficiency: Upper Intermediate level (both spoken and written).Soft Skills: Kindness, empathy, stress resilience, politeness, and accountability.Fast Learner: Ability to quickly grasp new concepts and maintain a results-driven attitude.Travel Industry Knowledge: Experience in tourism, concierge services, travel management companies, destination management companies, or tour operators.Familiarity with Hotel Databases: Knowledge of hotels in the Russian Federation and popular destinations across Europe and Asia.Technical Requirements: A functioning computer and microphone.