1st Line Audit Support Agent - Cape Town, South Africa

WNS Global ServicesCape Town

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication and interpersonal skills. Attention to detail and analytical mindset. Ability to work under pressure and meet deadlines.

About the job

Join our dynamic team as a 1st Line Audit Support Agent in Cape Town, where you will play a pivotal role in ensuring the integrity and accuracy of our auditing processes. You will be responsible for responding to queries, assisting with audits, and providing exceptional support to our clients. If you have a passion for detail and problem-solving, this is the perfect opportunity for you!

About WNS Global Services

WNS Global Services is a leading provider of business process management services. With a commitment to excellence and innovation, we empower organizations to enhance their operational efficiency and drive growth. Join us and be part of a team that values creativity and collaboration!

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Retail Audit Lead - Western Cape

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Join M-KOPA as a Retail Audit Lead in Western Cape!Are you the type of person who walks into a retail space and notices discrepancies that others overlook? Do you see processes that are followed in theory but not in reality? You anticipate risks before they arise? If this sounds like you, then M-KOPA has the perfect opportunity for you!We are seeking a proactive and innovative Retail Audit Lead to join our growing team in South Africa. This role is not just about compliance—it's about developing and overseeing the audit framework that safeguards the integrity of M-KOPA’s retail network. You will drive accountability across various locations and generate insightful, data-driven analyses that inform strategic decisions at all levels of our organization.About M-KOPAAt M-KOPA, we have empowered over 7 million customers across Africa, unlocking more than $2 billion in credit. Notably, 55% of our customers are engaging with formal financial services for the first time, and 86% report significant improvements in their quality of life. As we aspire to reach 10 million customers, our retail presence is expanding, operational complexities are increasing, and we need robust systems in place to protect our assets and our customers.This position is crucial to that mission.The Unique Aspects of This RoleUnlike typical audit positions where you merely apply pre-existing frameworks, this role empowers you to build it from scratch. You will shape M-KOPA's comprehensive retail audit system—defining evaluation criteria, implementing consistent scoring methods, and creating an accountability structure that ensures all retail locations adhere to our high standards.

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Apr 8, 2026

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