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Experience Level
Experience
Qualifications
To thrive in this role, you should have strong interpersonal skills, a customer-focused attitude, and the ability to manage multiple tasks effectively. Previous experience in account management or administration is advantageous.
About the job
About think-cell Software
Founded in 2002 and based in Berlin, think-cell Software creates tools that integrate with Microsoft Office. Professionals use our products to build presentations, charts, and diagrams with less effort. The team values creativity, collaboration, and technical skill.
Role Overview: Account Administrator (f/m/d)
The Account Administrator manages and supports customer accounts. This role involves responding to client needs, ensuring quick and friendly service, and maintaining strong relationships with customers. The account administration team combines efficiency with a personal approach.
About think-cell Software
think-cell Software is recognized for its innovative software products designed to optimize workflow and productivity for professionals. Our commitment to excellence and teamwork makes us a leader in the software industry.
Join our dynamic team at Shiji Group as a Technical Account Manager, where you'll leverage your technical expertise to support our innovative hotel software solutions. In this role, you'll be responsible for managing client relationships, ensuring successful implementation, and providing ongoing support to enhance customer satisfaction and drive product usag…
Your RoleTransform business objectives into well-defined product specifications and feature outlines.Take charge of the user-facing booking process: including search and filtering, hotel detail pages, availability displays, and checkout workflows, while assessing conversion metrics.Make product decisions with a consumer-centric approach, ensuring clarity, trust, and simplicity while navigating technical limitations from backend systems (such as inconsistent availability models, rate structures, and cancellation policies) to create a seamless user experience.Collaborate closely with founders and backend engineers to ensure product vision aligns with technical execution.Iterate continuously on UX, flow structure, and user friction points based on real-world usage data.Engage in hands-on frontend engineering approximately 50% of the time.Dedicate around 30% of your time to defining product specifications based on business needs.Spend about 20% of your time coordinating with backend teams to influence API design and system behavior.
Role Overview LinkedIn seeks an Enterprise Technical Account Manager for the EMEA region, based in Berlin. This role focuses on supporting enterprise customers, acting as their primary technical contact. The position centers on building strong relationships, understanding each customer's environment, and helping them achieve their goals with LinkedIn's solutions. What You Will Do Serve as the main technical contact for enterprise clients across EMEA Deliver tailored support and solutions based on each customer's needs Strengthen customer engagement and satisfaction through proactive communication Navigate complex customer environments and help resolve technical challenges Share insights to support customers' strategic decisions What Helps in This Role Experience in technical account management Skill in building and maintaining customer relationships Comfort working with enterprise clients and complex systems
Dataiku is the leading platform for AI success, providing an enterprise orchestration layer designed for building, deploying, and governing AI initiatives. Our solution enables teams to create and manage analytics, machine learning, and AI agents within a unified environment, ensuring the transparency, collaboration, and control essential for enterprises. By integrating with data platforms, cloud infrastructures, and AI services, Dataiku connects the entire enterprise AI stack, empowering organizations to implement AI solutions across diverse vendor environments while maintaining centralized governance.The world’s foremost companies trust Dataiku to operationalize AI and leverage it as a core driver of business performance, yielding tangible results. Discover more through the Dataiku blog, LinkedIn, X, and YouTube.As a Technical Account Manager, you will serve as a highly skilled Architect, combining deep technical expertise with exceptional interpersonal abilities to support a select group of strategic clients (approximately three per TAM). You must demonstrate agility in navigating challenging customer scenarios, whether engaging a client CTO in the boardroom or collaborating with a client admin on command line tasks. Success in this role requires proficiency as both a communicator and a practitioner, effectively managing client relationships while maintaining oversight of the technical components of your accounts.
We are seeking a dynamic and motivated Technical Account Manager to join our EMEA team in Berlin. In this role, you will be the primary technical point of contact for our valued customers, ensuring they receive the highest level of service and support. You will work closely with clients to understand their needs and help them maximize their investment in our products and services.As a Technical Account Manager, you will be responsible for driving technical engagement, managing technical issues, and collaborating with various teams to deliver solutions that meet customer expectations. Your technical expertise will be essential in guiding customers through implementation processes and providing ongoing support.
Role overview The Technical Account Manager (German Speaking) at wizinc focuses on building and maintaining strong relationships with clients in Germany. This position can be based in Berlin, Munich, or performed remotely from anywhere within Germany. The role involves supporting customers who use wizinc's solutions and ensuring their needs are met. What you will do Serve as the primary contact for assigned clients, addressing technical questions and requests Offer proactive support to help clients maximize the value of wizinc's products Deliver timely and high-quality service to clients Communicate clearly and professionally in German with a varied client base Location Berlin, Germany Munich, Germany Remote within Germany
Your ResponsibilitiesTake ownership of the backend systems that facilitate thousands of hotel bookings every day.Architect, develop, and maintain our core booking infrastructure, ensuring robust integrations with PMS platforms, channel managers, and payment processors.Establish and uphold a resilient API layer that supports our React frontend operations.Elevate the engineering standards through effective system design, transparent communication, and strong technical leadership.Collaborate closely with the founders to influence the long-term architecture and foster a culture of engineering excellence.
As a leading company within the AppLovin (NASDAQ: APP) umbrella, Adjust is a trusted partner for marketers worldwide. Our solutions empower businesses to measure, analyze, and grow their apps across diverse platforms, from mobile to Connected TV (CTV) and beyond. We collaborate with companies of all sizes, from dynamic digital brands to traditional businesses launching their first mobile applications. Our comprehensive measurement and analytics tools deliver the insights and capabilities needed to achieve outstanding results.Make an Impact - The Role:As a Technical Account Manager for our EMEA region, you will join our dedicated team in Berlin, Germany, collaborating closely with Sales, Integration, and various departments within Adjust. Your primary responsibility will be to ensure an exceptional customer experience, addressing client issues promptly and effectively to maintain their trust and satisfaction.Empower Your Potential - Responsibilities:Serve as the primary technical contact for your clients at Adjust.Support clients in optimizing their use of Adjust's products and assist them in overcoming any technical challenges.Provide daily support and conduct regular check-in calls with your client portfolio.Collaborate with our global Support team.Act as a trusted technical advisor for clients in the EMEA region, ensuring the optimal use of our measurement platform and services.Conduct proactive account monitoring and technical health assessments.Facilitate your clients' decision-making processes and ensure they are well-prepared for success through testing and validating their setups.Troubleshoot complex issues using both internal and external tools.Work with cross-functional teams (Engineering, Sales, and Support) to resolve client issues and implement tailored solutions.Escalate complex technical problems directly to our engineering team, offering suggestions for optimization and improvement.Bring Your Knowledge - Experience & Qualifications:1-3+ years of experience in a client-facing technical role within advertising technology.Fluency in English is required; proficiency in Spanish or French is highly desirable.Strong understanding of technical concepts and ability to communicate them effectively to clients.
Who We AreAbout StripeStripe is revolutionizing the financial infrastructure landscape, empowering businesses of all sizes—from Fortune 500 companies to passionate startups—to effortlessly manage payments, drive revenue growth, and unlock new opportunities. With a mission to enhance the GDP of the internet, we are on a journey to make the global economy accessible to everyone, providing you with an unparalleled opportunity to engage in impactful work that shapes the future.About the TeamAs a Technical Account Manager, you will collaborate across various teams to support Stripe’s largest and most intricate clients. By building trusted partnerships, we deliver tailored, strategic guidance and proactively identify growth opportunities, enabling businesses to enhance customer value, streamline technical operations, and accelerate their global expansion with Stripe.Your ResponsibilitiesKey DutiesDeliver a Gold Standard Experience to key stakeholders within your assigned accounts.Collaborate with the Operations team to equip users with resources and insights, contributing to a cohesive Gold Standard Experience across all user interactions.Develop long-lasting relationships that foster loyalty to Stripe and its products.Work cross-functionally with both internal teams and client organizations to implement operational solutions addressing challenges like fraud/disputes, declines, product adoption, and global expansion.Partner closely with Customer Success and other user-facing teams to enhance support for Stripe users.Lead client meetings, both in-person and via video conferencing.Contribute to the ongoing design and improvement of our support offerings.Create user-facing content that provides long-term solutions.
Join a pioneering company that boasts a workforce of over 1,300 employees, specializing in innovative cleaning and personnel leasing solutions for factories, with 70% of their business focused on this area. Additionally, they provide engineering and technical services (approximately 30% of operations) and have two dedicated entities in Germany that concentrate on cleaning river canals. Their extensive portfolio also includes water maintenance, urban tree planting, landscaping, and hydraulic engineering services.We are in search of a seasoned Key Account Manager to become a vital member of our team in Berlin. The perfect candidate will possess a robust technical or engineering background, such as civil engineering or a related discipline, along with a proven track record in sales within comparable industries.Key Responsibilities: Strategic Business Development: Propel business growth by managing large-scale transactions and introducing new services to both existing and prospective clients. End-to-End Sales Management: Oversee the complete sales cycle, including lead generation, cold outreach, prospecting, negotiation, and finalizing deals. Account Management & Expansion: Supervise both new and existing client accounts, identify upselling opportunities, and ensure the attainment of targeted revenue margins. Collaboration with Service Leaders: Partner with internal service leaders to facilitate business growth, establish pricing strategies for new services, and contribute to high-stakes sales presentations. Revenue and Billing Oversight: Collaborate with chief engineers to monitor revenue billing processes. Client Relationship Management: Establish and maintain robust, long-lasting relationships with key clients to enhance customer satisfaction and loyalty.
At Enpal, we envision a future where every rooftop hosts a solar system, every home has energy storage, and every garage accommodates an electric vehicle. We provide an integrated solution for decentralized energy, encompassing solar panels, battery storage, wall boxes, smart meters, and heat pumps. Our cutting-edge AI-powered platform, Enpal.One+, intelligently connects thousands of systems, optimizing energy procurement and feed-in on the market.Are you ready to deliver solutions that transcend mere promises, enhancing the quality of life for thousands of households daily? What you help create at Enpal will provide clean energy for tomorrow and fundamentally change how we use energy.
The AC Hotel & MOXY Berlin Humboldthain Park brings together two distinct hotel experiences in Berlin-Mitte, where East and West Berlin meet. Both hotels share one location, placing guests close to the city’s cultural landmarks, nightlife, and creative venues. AC Hotel offers a modern, tranquil setting for business travelers and those who prefer a calm atmosphere. MOXY Hotel stands out with its playful design and lively, social vibe. Guests enjoy flexible event spaces, advanced meeting technology, and a choice between the elegant AC Lounge and the energetic MOXY Bar. Rooms in both hotels feature modern comforts, complimentary Wi-Fi, and essential amenities. Role overview The Facility Technician supports daily operations at both hotels, focusing on technical maintenance, repairs, and general upkeep. This position helps ensure that all technical systems function safely and efficiently, contributing to the overall quality of the guest experience. Main responsibilities Perform maintenance and repair work throughout both hotel properties Assist with preventive maintenance routines Monitor technical systems and installations Location This role is based in Berlin, Germany, at the AC Hotel & MOXY Berlin Humboldthain Park.
Your ResponsibilitiesTake ownership of backend systems that facilitate thousands of hotel bookings daily.Design, develop, and maintain our core booking infrastructure, ensuring robust integrations with PMS platforms, channel managers, and payment processors.Define and support a resilient API layer that drives our React frontend applications.Enhance engineering standards by demonstrating exceptional system design, effective communication, and technical leadership.Collaborate closely with the founders to influence the long-term architecture and cultivate a strong engineering culture.
About the Vocational Training Program Accor offers vocational training in hotel management at its Berlin location. Trainees join a global hospitality group and work directly within hotel operations. The program provides practical experience across different departments, building a strong foundation for a career in hospitality. What to Expect Hands-on training in daily hotel operations Exposure to guest services, front desk, housekeeping, and food and beverage Opportunities to learn from experienced hospitality professionals Development of skills essential for success in the hotel industry Location Berlin
Join Us in Shaping the Future of HealthcareAre you passionate about technology and eager to delve deep into the German healthcare IT landscape? If so, you've come to the right place.As part of our Technical Services team, you will work at the intersection of our Doctolib platform and the German healthcare IT system. Your role will involve solving complex integration challenges, assisting our clients with technical issues, and ensuring a seamless integration of Doctolib into our clients' infrastructures.You don’t need to know everything from day one. With your solid foundational skills and eagerness to learn, we will support you in familiarizing yourself with topics such as telematics infrastructure and APIs/connectors.
Join us at Mercure Hotel Berlin City as a trainee hotel specialist (m/f/d) and embark on an exciting career journey in the vibrant hospitality industry. As a vital part of our team, you will gain hands-on experience in various hotel operations, from front desk management to event planning and customer service excellence. This is a unique opportunity to learn from industry professionals in a dynamic environment that values innovation and guest satisfaction.
About think-cell Software Founded in 2002 and based in Berlin, think-cell Software creates tools that integrate with Microsoft Office. Professionals use our products to build presentations, charts, and diagrams with less effort. The team values creativity, collaboration, and technical skill. Role Overview: Account Administrator (f/m/d) The Account Administrator manages and supports customer accounts. This role involves responding to client needs, ensuring quick and friendly service, and maintaining strong relationships with customers. The account administration team combines efficiency with a personal approach.
Key Account ManagerJoin us in shaping the sustainable energy supply of tomorrow as a Key Account Manager. At trawa, we are building Europe’s leading B2B platform for clean energy. Our mission is to provide industrial clients with sustainable energy solutions. Through our innovative approach, which combines energy supply, advanced energy management software, and intelligent optimization of energy consumption services, we empower businesses to thrive and pave the way towards a climate-friendly energy future.As a Key Account Manager, you will collaborate closely with top-tier clients, playing a crucial role in ensuring and expanding the success of our existing customers. If you are eager to actively participate in the energy transition and make a real impact, we look forward to meeting you!Your Responsibilities:Take ownership of strategic key accounts, overseeing their smooth onboarding and continual growth while maximizing their business value from our platform.Build robust, trustworthy relationships with decision-makers and operational stakeholders, positioning our solutions in line with their core value drivers.Proactively identify upselling and cross-selling opportunities within existing accounts, qualifying them commercially and developing win-win proposals with clear business cases.Address complex, business-critical issues faced by B2B clients with substantial electricity budgets in a pragmatic and results-oriented manner.Act as the central point of contact, orchestrating collaboration with Sales, Product, and Operations while clearly representing the customer perspective in a prioritized, actionable manner.Utilize existing customer success tools (playbooks, QBR templates, automations) effectively, enhancing and applying them consistently in your customer management.Ensure excellent key account handling, strong relationship management, and commercial accountability within your own portfolio.
About commercetools At commercetools, we believe that true innovation thrives on a robust foundation, where the synergy between our cutting-edge product and our talented people drives success. Our team consists of builders, explorers, doers, creators, and problem-solvers—individuals who have not only pioneered composable commerce but also cultivated a culture of experimentation that propels us forward. Together, we are the driving force behind commerce innovation today. We empower the next generation of commerce for our clients, delivering AI-powered solutions that enable enterprises to make informed decisions, seamlessly integrate digital and physical shopping experiences, and forge new connections between industries and their customers. We support the world's most ambitious companies, enabling them to experiment, scale, and grow without boundaries. At commercetools, the best idea triumphs over the loudest voice. You will be equipped with the tools, trust, and autonomy necessary not just to shape the future of commerce, but to carve your own path as well. The Opportunity We are on the lookout for a Senior Technical Product Marketing Manager to spearhead the positioning, messaging, and go-to-market strategy for the commercetools Platform, which serves as the technical backbone of our offerings, alongside complementary products like the Payment Hub and AI Hub, as well as ecosystem enablers such as Agent Gateway and various integrations. This position necessitates a deep, hands-on understanding of modern AI platforms and architectures. You will collaborate closely with Product and Engineering teams on AI-driven capabilities, including large language models (LLMs), agentic systems, model orchestration, and AI platform integrations. Success in this role hinges on your ability to comprehend these systems at a technical level, not just market them. Your role will involve defining and articulating the value of our connected commerce ecosystem, empowering customers, partners, and developers to innovate more rapidly and intelligently. You will creatively convey complex technical concepts to a diverse audience with varying levels of technical expertise, utilize data and research to devise impactful positioning and messaging, and tap into internal knowledge resources to gain a thorough understanding of our product offerings. You will narrate complex technical concepts—ranging from composable architecture to next-generation agentic commerce—into engaging stories that inspire market adoption and differentiation. By closely collaborating with Product, Engineering, and GTM leadership, you will shape how we bring innovation to life across our portfolio.
ABOUT TIDETide is dedicated to empowering small and medium-sized enterprises (SMEs) by streamlining their business operations. We provide not just business accounts and essential banking services, but also a robust suite of administrative tools ranging from invoicing to accounting.With over 1.8 million members across the UK, India, Germany, and France, Tide is at the forefront of transforming the small business banking landscape.Utilizing cutting-edge technology, our solutions are tailored to meet the needs of SMEs. With fast onboarding, low fees, and innovative features, we focus on data-driven strategies to fulfill our mission: helping SMEs save time and money so they can focus on what they do best.Tide facts:Available to SMEs in the UK, India, Germany, and FranceOver 1.8 million members: 800,000 in the UK and 1,000,000 in India, with rapid growthMore than $300 million raised in fundingA diverse team of over 2,500 Tideans around the globeHeadquartered in Central London, with support and tech centers in Sofia, Bulgaria, and additional offices in Serbia, Romania, Lithuania, Hyderabad, Gurugram, New Delhi, Berlin, Paris, and LuxembourgABOUT THE TEAM:You will join a passionate and dynamic team focused on expanding Tide's market presence in Germany. The Tide Germany team is in an exciting phase of growth, bringing together professionals with expertise in financial services, technology, and local market insights. As a member of this growing team, you will have a unique opportunity to shape Tide's growth in Germany and collaborate on innovative solutions for small and medium enterprises. Partner Credit Services, Tide’s SME credit marketplace, works with lending partners to provide the optimal financing solutions for SMEs.ABOUT THE ROLE:As a Credit Solutions Account Executive, you will be an integral part of our sales team, reporting directly to the Sales Team Lead. We are looking for a candidate with experience in credit mediation, sales, and financing, who has a proven track record and can hit the ground running. Your expertise in SME lending and sales within Germany will assist our clients in finding the right financing solution through our lending partners. Your responsibilities will include:Client Engagement: Contacting, engaging, and supporting our SME clients throughout the loan application process.
