IFS logo

Account Executive - Installed Base

IFSParis
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Mid to Senior

Qualifications

Proven success in account management, customer success, or sales roles focused on existing accounts. Familiarity with enterprise software or technology solutions, with a commitment to expanding product knowledge. Excellent communication, presentation, and relationship-building skills across all levels of an organization. Ability to juggle multiple priorities in a dynamic, customer-focused environment. Track record of achieving retention and revenue growth targets. Understanding of structured sales processes, including cadence, forecasting, and reporting.

About the job

Join IFS as an Installed Base Account Executive, where your primary goal will be to enhance the presence of our innovative solutions within current customer accounts. You will develop enduring partnerships that enable customers to maximize their investment while uncovering opportunities for growth through renewals, upselling, and cross-selling. This is a client-facing, target-driven position aimed at achieving significant business outcomes and facilitating strategic account growth.

KEY RESPONSIBILITIES

Account Growth & Revenue Enhancement

  • Oversee a portfolio of existing customer accounts, consistently achieving or surpassing revenue and retention objectives.
  • Drive renewals and proactively seek opportunities to enhance solution adoption through upselling and cross-selling initiatives.
  • Formulate and implement strategic account plans to boost customer satisfaction and increase account value.

Strategic Partnerships & Customer Success

  • Establish strong relationships with key stakeholders across customer organizations.
  • Understand customer goals, challenges, and industry trends to provide customized solutions that yield measurable results.
  • Act as the main point of contact for strategic discussions, aligning IFS solutions with customer outcomes.

Industry Insights & Business Acumen

  • Maintain a thorough understanding of customer industries, technological landscapes, and business priorities.
  • Offer relevant insights, benchmarks, and recommendations to assist customers in maximizing their ROI from IFS solutions.

Opportunity Identification & Forecasting

  • Identify and qualify expansion opportunities within the installed base.
  • Collaborate with internal teams, including Executive Leadership, Presales, Customer Success, Professional Services, and Solution Consulting, to implement account growth strategies.
  • Ensure precise forecasting and pipeline management utilizing CRM tools.

Engagement & Retention

  • Conduct regular business reviews and adoption sessions to reinforce value and promote solution utilization.
  • Stay attuned to market trends and competitor activity to refine account strategies.
  • Engage in customer events, webinars, and user groups to deepen relationships and enhance engagement.

Sales Excellence

  • Employ disciplined account management practices aligned with IFS sales methodologies.
  • Collaborate across functions to provide seamless customer experiences and maximize account potential.
  • Continuously enhance product knowledge and consultative selling skills.
  • Engage in value-based selling that connects IFS solutions with customer business outcomes.

About IFS

IFS is a billion-dollar company with over 7,000 employees worldwide. Our cutting-edge AI technology underpins our award-winning enterprise software solutions, enabling our customers to excel at critical moments—at the Moment of Service™. Our dedication to internal AI adoption keeps us at the forefront of technological advancements, empowering our colleagues to unleash their creativity and productivity with innovative solutions. At IFS, we prioritize flexibility, innovation, and meaningful engagement with our customers, all while striving to create a positive impact on a global scale. We address some of society's most pressing challenges, fostering a brighter future through agility, collaboration, and trust. We embrace diversity and recognize our duty to reflect the diverse world in which we operate. We are committed to cultivating an inclusive workforce that fully represents the myriad of cultures and perspectives that enrich our company.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.