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Account Manager, Compute

MegaportBrisbane, Queensland
On-site Full-time

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Experience Level

Manager

Qualifications

The perfect candidate will possess strong organizational skills, a solution-driven mindset, and a knack for thriving in dynamic, global settings. Excellent English communication skills are essential, as well as the ability to collaborate effectively across various teams and navigate complex situations with confidence.

About the job

About Megaport
At Megaport, we are redefining the tech landscape. As a pioneer in Network as a Service (NaaS), we revolutionize how businesses connect with the cloud, data centers, and each other. Our public listing on the Australian Stock Exchange and partnerships with industry giants such as Amazon, Microsoft, Google, Oracle, and IBM speak to our commitment to innovation. With our headquarters in Brisbane and a dynamic team of over 400 spread across Asia-Pacific, Europe, and the Americas, we foster a collaborative, supportive, and genuinely enjoyable workplace.

Our Team Culture
We thrive on solving problems, pushing pixels, coding, and embracing the cloud. Our culture emphasizes collaboration over hierarchy, curiosity as a catalyst for growth, and valuing every voice. While we take our work seriously, we maintain a light-hearted approach. We coordinate across time zones to realize our global ambitions, trust each other to deliver results, and uphold our values without compromise. Most importantly, our customers are at the heart of everything we do.

We are dedicated to enhancing diversity in the tech sector and encourage applications from individuals of all backgrounds. If you are passionate about this role, we want to hear from you, even if you don't meet every single requirement.

The Role
As Megaport expands globally, we are evolving our operations. Within our innovative Pod Model, cross-functional teams collaborate to provide seamless experiences for our customers, with the Account Manager playing a pivotal role in maintaining this alignment.

This position transcends traditional account management. You will serve as the essential link between Sales, Technical, and Operations teams, taking ownership of the transition from signed agreements to successful deployments and ensuring ongoing customer satisfaction. Your responsibilities will include coordinating server deployments, addressing billing or operational issues, and proactively identifying growth opportunities within our international customer base.

The ideal candidate will be highly organized, solution-oriented, and adept at navigating a fast-paced global environment. Exceptional English communication skills are essential, as is the ability to collaborate across teams and tackle complex challenges confidently.

About Megaport

Megaport is at the forefront of Network as a Service (NaaS), transforming business connectivity with cloud solutions. Our innovative approach and strong partnerships with leading tech firms position us as a key player in the industry.

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