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Account Manager - Fintech at Optasia | Manila, Philippines

OptasiaManila, Metro Manila, Philippines
On-site Full-time

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Experience Level

Manager

Qualifications

Your Qualifications:A minimum of 5 years of proven experience in B2B Account Management, ideally within the Telecom or Fintech sectors. At least 3 years of experience in the Telecom industry. A solid understanding of the cultural, political, and regulatory framework in the assigned markets. A Bachelor's degree. Preferred Qualifications:A demonstrated success in managing Telecom and/or Value-Added Services (VAS) solutions.

About the job

Optasia is a cutting-edge B2B2X financial technology platform dedicated to scoring, financial decisioning, disbursement, and collection services. Our mission is to foster financial inclusion across all demographics, and we are proud to be changing the world our way.

We invite driven and passionate professionals to join our dynamic team. As an Account Manager, you will represent the comprehensive suite of Optasia's products and services, while identifying cross-selling opportunities and delivering on our customer promises.

Your Responsibilities:

  • Develop and sustain productive, long-lasting relationships with stakeholders in customer organizations.
  • Analyze market trends and competitor activity to uncover new opportunities and enhance service performance.
  • Regularly evaluate and clarify customer needs, including project requirements and roadmaps.
  • Deliver consistent reporting on product trends, opportunities, project updates, and potential risks to clients.
  • Lead strategic account planning initiatives to establish mutual performance objectives and financial targets.
  • Initiate solution-driven projects that address customer challenges and yield measurable outcomes.
  • Meet and exceed assigned service performance targets, including SLA compliance and financial objectives.
  • Collaborate with internal teams to fulfill account performance goals and enhance customer satisfaction, including support for timely payment collections and project delivery escalations.
  • Ensure high levels of customer satisfaction through exceptional service delivery.

Your Qualifications:

  • A minimum of 5 years of proven experience in B2B Account Management, ideally within the Telecom or Fintech sectors.
  • At least 3 years of experience in the Telecom industry.
  • A solid understanding of the cultural, political, and regulatory framework in the assigned markets.
  • A Bachelor's degree.

Preferred Qualifications:

  • A demonstrated success in managing Telecom and/or Value-Added Services (VAS) solutions.

Why Join Us?

What We Offer:
Competitive remuneration package
An extra day off for your birthday
Performance-based bonus scheme
All the tech gear you need to work efficiently.

Perks of Optasia:
Experience a multicultural working environment
Engage with a unique and promising industry
Gain insights into future market trends
Enjoy a solid career path within our family-oriented workplace.

About Optasia

Optasia is an innovative financial technology platform aimed at empowering individuals and businesses through enhanced financial services. Our focus on financial inclusion aligns with our commitment to delivering transformative solutions that meet diverse customer needs.

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