About the job
Join Our Team as an Account Manager - Grocery & Retail
At Deliveroo, we strive to revolutionize the way people shop and eat, driven by impact, innovation, and growth. Our Commercial team is at the heart of Deliveroo's marketplace, influencing our service to restaurants, grocers, and new verticals across the globe. We tackle significant challenges by negotiating key partnerships, uncovering new revenue streams, and developing data-driven growth strategies. If you flourish in dynamic commercial settings and desire to shape the future of a global brand, consider joining us.
We are in search of a dedicated Account Manager (Grocery & Retail) to become an integral part of our team. In this position, you will play a pivotal role in guiding the growth of our key grocery partners, serving as a consultant to ensure Deliveroo remains a crucial revenue source for global brands.
Discover more about our Commercial team, what motivates us, our operational methods, and what you can expect as a team member.
Your Daily Responsibilities
As a member of the Grocery & Retail team, you will manage relationships with high-volume strategic partners and leading global grocery brands, leveraging data-driven insights to navigate the fast-changing quick-commerce landscape.
Your day-to-day tasks will include:
Strategic Partnership Management: Serve as the main consultant for a portfolio of major grocery and retail partners, nurturing deep, long-lasting relationships.
Growth Consulting: Utilize data analysis to identify trends, enhancing profitability and growth for both your partners and Deliveroo.
Revenue Generation: Generate commercial value through upselling and cross-selling, while identifying new business opportunities within your portfolio.
Cross-Functional Leadership: Collaborate with Marketing, Operations, and Customer Service to create and implement tailored solutions addressing partner challenges.
Operational Excellence: Act as the primary point of contact for strategic partners, resolving complex issues with professionalism and scalable solutions.
Qualifications for Success
Essential Qualifications:
Extensive commercial experience, particularly in retail, FMCG, or high-growth technology sectors.
Strong analytical skills with the ability to interpret complex data and derive actionable insights.
Exceptional communication and interpersonal skills, enabling effective relationship management with partners.
