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Experience Level
Experience
Qualifications
Requirements:Bachelor's degree in Business Administration, Marketing, or a related field. Minimum of 3 years of experience in account management, customer service, or sales roles. Exceptional communication, negotiation, and relationship-building skills. Ability to multitask, prioritize effectively, and manage time in a dynamic environment. Proficient in CRM software and Microsoft Office Suite. A proactive and solution-driven mindset for effective problem-solving.
About the job
We are looking for a passionate and customer-oriented Account Manager to enhance our Sales Department at Ninja. The successful candidate will play a vital role in nurturing relationships with our partner restaurants, ensuring their satisfaction and success on the Ninja platform. The ideal applicant will have excellent communication skills, a keen eye for detail, and a proactive approach to account management.
Key Responsibilities:
Act as the primary liaison for our existing partner restaurants, fostering and maintaining relationships to ensure their satisfaction and retention.
Conduct regular check-ins with partners to evaluate performance, address any concerns, and identify growth opportunities.
Provide continuous support and assistance to partners, promptly addressing inquiries and resolving issues.
Collaborate with internal teams, including Sales Acquisition and Operations, to facilitate seamless partner onboarding and transitions.
Monitor partner performance metrics and KPIs, identifying areas for enhancement and implementing necessary action plans.
Coordinate marketing campaigns and promotional initiatives with partners to boost engagement and sales.
Cross-sell NCR products and track ROI for partners.
Maintain precise records of partner interactions, communications, and performance using CRM software.
Stay updated on industry trends, market developments, and competitor activities to provide strategic insights and recommendations to partners.
About ananinja
Join ananinja, a dynamic company dedicated to connecting partner restaurants with customers through innovative solutions and outstanding service.
Veeam, the premier global leader in data resilience, empowers businesses to manage their data effortlessly, anytime and anywhere. With cutting-edge solutions in data backup, recovery, portability, security, and intelligence, Veeam serves over 550,000 customers worldwide, ensuring their operations run smoothly. Join our team as we innovate and grow together, …
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