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Experience Level
Experience
Qualifications
Qualifications:Proven experience in client relationship management, ideally within the automotive or marketing sectors. Strong analytical skills with the ability to interpret data and generate actionable insights. Exceptional communication and interpersonal skills. Ability to travel up to 50% of the time for client consultations. Demonstrated ability to work autonomously and as part of a team.
About the job
RAPP Detroit seeks an Account Supervisor - Field Operations to manage key automotive client relationships in a territory-based role. This position centers on in-person marketing consultations, client satisfaction, and supporting dealership networks.
Role overview
Manage and strengthen relationships with OEM automotive clients within your assigned area
Serve as a brand ambassador, providing on-site marketing consultations
Oversee client touchpoints, including data analysis, offer selection, creative options, and billing inquiries
Prioritize client satisfaction, customer retention, and marketing performance
Present new solutions and strategies to drive measurable results
Build trusted partnerships with dealership networks
This position requires up to 50% travel for monthly on-site client meetings.
What helps in this role
Ability to work independently and manage time well
Strong interpersonal and communication skills
Customer-focused mindset with a positive approach
Adaptability and resilience in changing situations
Organizational skills and attention to detail
Collaboration with automotive leaders
This role involves working closely with recognized automotive brands and dealer networks across the industry.
About RAPP
RAPP is an award-winning global marketing agency known for its innovative approach to driving growth through precision and empathy. With a commitment to inclusivity and individuality, RAPP leverages cutting-edge technology and data analytics to deliver tailored marketing solutions that resonate with diverse audiences.
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