About the job
Founded in 2007, Airbnb has transformed travel, connecting over 5 million hosts with more than 2 billion guests worldwide, providing unique stays and experiences that foster authentic community connections.
The Community You Will Join
Become a vital member of our innovative Research Team at Airbnb, dedicated to generating actionable insights that drive strategic decision-making. As part of the Innovation Insights division, you will be at the forefront of understanding cultural trends, competitive dynamics, key audience segments, and new growth opportunities, all while utilizing advanced AI tools and methodologies.
The Impact You Will Make
As the AI-Driven Insights Lead, you will spearhead AI-powered analyses to reveal actionable insights about global traveler behavior and trends, as well as the needs of current and potential Airbnb guests and hosts. Your collaboration with various teams, Research, Strategy, Product, Engineering, Data Science, Analytics, and Marketing, will enhance our competitive edge through pioneering AI-driven research that informs Airbnb’s innovation strategy.
A Day in Your Life
- Collaborate with a world-class research team to generate insights that shape business strategies.
- Engage with internal and cross-functional partners to pinpoint opportunities for enhancing research efficiency and business outcomes.
- Lead the development of innovative AI-powered methodologies, utilizing both in-house and third-party tools to create tailored insights-driven analytical pipelines.
- Analyze extensive structured and unstructured datasets from internal sources (e.g., guest searches and reviews), primary research (e.g., global interviews), and external channels (e.g., social media interactions).
- Employ Natural Language Processing (NLP) alongside advanced data analysis and statistical modeling to identify relationships, test hypotheses, and extract novel insights.
- Enhance the team’s use of AI as a complement to human insights and expertise.
- Oversee the program for identifying valuable third-party AI tools that expand our research capabilities.
