AI-Focused Technical Business Analyst

DatacomChristchurch, Canterbury Region, New Zealand

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience as a Business Analyst, preferably in AI or technology sectorsStrong understanding of AI/Machine Learning concepts and methodologiesExcellent analytical and problem-solving skillsProficiency with tools such as JIRA and ConfluenceExceptional communication and interpersonal skills

About the job

Our Mission

At Datacom, we bridge the gap between technology and people, striving to tackle challenges, unlock opportunities, and explore new horizons for our communities.

Role Overview

In light of rapid technological advancement, Datacom is seeking a Technical Business Analyst with a comprehensive focus on AI. Your objective will be to connect innovative AI technologies with tangible business results. You will be integral in crafting AI-driven solutions, ensuring that intelligent systems are meticulously designed, documented, and implemented to deliver significant business benefits.

Key Responsibilities

Requirements Gathering & AI Solution Development

Analyze client business processes, identifying challenges and opportunities where AI and automation can add value
Gather and document requirements for AI/ML solutions, detailing model inputs/outputs, training data needs, and business rules
Identify and document AI use cases, including LLM integrations, predictive analytics, intelligent automation, and conversational AI workflows
Chart data flows among AI models, consumers, and providers across interconnected systems

Documentation & Deliverable Creation

Develop and oversee JIRA tickets that include:

Acceptance criteria
Implementation specifications
AI model behavior expectations and edge case scenarios
Consumer/provider mappings

Document all solution deliverables in Confluence, covering:

UML sequence diagrams for AI-integrated workflows
Integration design patterns (AI APIs, model endpoints, orchestration layers)
Prompt engineering guidelines and LLM behavior specifications
Mapping tables, endpoints, and environment configurations
Postman collections for AI API testing
Acceptance criteria for AI model outputs and responses

AI-Oriented Facilitation & Team Collaboration

Conduct workshops and discovery sessions aimed at identifying AI opportunities and scoping solutions
Facilitate 3 Amigos sessions (Dev, Tester, and BA) with a focus on AI model validation, bias considerations, and ethical AI outcomes
Work alongside Data Scientists and ML Engineers to convert business requirements into model specifications
Promote responsible AI principles, ensuring ethical considerations, explainability, and compliance are integral to solution design

Data & Integration Architecture

Define data model requirements essential for AI/ML training processes and inference outputs
Document HTTP protocols and integration standards for AI systems...

About Datacom

Datacom is a leading provider of technology services in New Zealand, dedicated to connecting people and technology to create solutions that enhance community well-being.

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