AI-Focused Technical Business Analyst

Our MissionAt Datacom, we bridge the gap between technology and people, striving to tackle challenges, unlock opportunities, and explore new horizons for our communities.Role OverviewIn light of rapid technological advancement, Datacom is seeking a Technical Business Analyst with a comprehensive focus on AI. Your objective will be to connect innovative AI te…

Datacom’s AI LAB in Christchurch drives the development of advanced AI products, augmentation tools, and agentic accelerators for both internal teams and external clients. The group delivers new AI solutions daily, supporting a range of business units across the region. Role overview The AI Architect sits at the center of Datacom’s AI transformation for the Australia and New Zealand market. This leadership role shapes the technical direction for AI-driven solutions, ensuring every architecture is scalable, secure, and ready for production. The position bridges business strategy with technical execution, translating complex requirements into practical frameworks using modern cloud platforms, large language models, and agentic AI methods. As part of the Digital Engineering team, the AI Architect guides engineering teams, evaluates and selects technologies, and sets architectural standards. The work spans multiple projects and business units, directly influencing Datacom’s future in AI. What you will do Own the technical architecture for AI-powered solutions across customer projects Evaluate, select, and standardize AI technologies, frameworks, and platforms for the organization Develop reference architectures, design patterns, and best practices for delivering AI solutions Lead architectural reviews and provide technical governance across delivery teams Collaborate with product owners, data scientists, and engineering leads to turn business needs into scalable technical designs Design data architectures for AI workloads, including ingestion, processing, storage, and retrieval Establish and advocate for engineering standards around AI quality, testing, security, and observability Guide build-versus-buy decisions and manage relationships with vendors and technology partners Mentor engineering teams in AI architecture and best practices Stay current with AI trends and developments, providing insights and recommendations to the organization Requirements Extensive background in software engineering and hands-on AI expertise Experience designing and implementing AI architectures using modern cloud platforms and large language models Ability to translate complex business requirements into technical solutions Leadership in setting architectural standards and guiding teams Strong communication and collaboration skills with both technical and business stakeholders This position offers the chance to shape AI solutions that can elevate an ANZ company’s presence globally. Strategic thinkers who enjoy practical execution will find this role rewarding.

The Warehouse Group is hiring an On-Site Technical Solutions Specialist in Christchurch. This full-time position suits those starting out in technical support and solutions. Role overview This role centers on assisting clients with technical issues and delivering reliable support on site. The goal is to ensure a smooth and positive experience for every user. What you will do Respond to client requests and troubleshoot technical problems Provide clear, helpful guidance to resolve issues Support users to maintain a seamless experience Requirements Interest in launching a career in technical support Strong communication and problem-solving skills Ability to deliver service on site in Christchurch

Join our innovative team as a Technical Support Engineer for Stairlifts. In this role, you will provide exceptional technical support to our customers, ensuring their stairlift systems operate smoothly and efficiently. Your expertise will be critical in troubleshooting issues, guiding customers through setup processes, and delivering solutions that enhance their experience with our products.You will work closely with our engineering team to understand product specifications and develop comprehensive support documentation. If you are passionate about technology and helping others, this position offers an exciting opportunity to make a significant impact.

Join Eurofins Scientific as a Mid-Level Asbestos Analyst in Christchurch, where you will play a crucial role in ensuring safety and compliance in various environments. You will conduct detailed analysis and assessments of asbestos materials, contributing to our commitment to health and safety standards.

Role overview Deloitte New Zealand is hiring an Intermediate or Senior Consultant to join the Business Advisory team in Christchurch. The role centers on helping clients tackle business challenges by offering practical advice and tailored solutions. What you will do Meet with clients to understand their business needs and objectives Provide clear, actionable insights to guide clients through complex situations Develop and present recommendations that support client decisions Work closely with colleagues to create solutions that reflect each client’s unique circumstances Team environment The Business Advisory team values collaboration and a hands-on approach to problem-solving. Team members work with a wide range of organizations from different industries, helping them adapt to change and improve how they operate.

Role overview Deloitte New Zealand seeks a Manager or Associate Director for its Business Advisory division in Christchurch. The position centers on guiding clients through complex business issues and supporting efforts to enhance organizational performance. Key responsibilities Advise clients on business strategy and ways to improve operations Collaborate with a team of experienced professionals on client projects Develop and implement solutions that drive client growth and efficiency Promote creative problem-solving and support strategic planning within the team Location This position is based in Christchurch.

Our Purpose At Datacom, we collaborate with organizations and communities throughout Australia and New Zealand to create meaningful impacts in people's lives while harnessing technology to foster innovation and growth.About the Position In this role as a Technical Consultant (Data Migration), you will be an integral part of our data migration services team, delivering client-centric solutions that guarantee precise, comprehensive, and verifiable transfers of customer data to new or upgraded systems. Your responsibilities will include profiling, validating, transforming, and reconciling customer data, as well as defining and documenting migration protocols. You will work closely with clients to present your findings and assist in remediation efforts. Your expertise will significantly contribute to mitigating migration risks, enhancing data quality, and ensuring seamless transitions and handovers.Our offices are located in various locations across New Zealand. While we value in-person collaboration, we also recognize the importance of flexibility and work-life balance. Therefore, we empower you and your team to determine the best working arrangements!Key Responsibilities As a Technical Consultant (Data Migration), you will focus on:Analyzing and profiling source data to assess its structure, content, quality, and potential risk factors.Creating comprehensive data quality reports and identifying discrepancies or anomalies that may affect the migration process.Designing migration mappings and transformation rules from source to target systems.Collaborating with technical teams to apply transformation and validation protocols through ETL/conversion scripts.Establishing validation strategies, conducting reconciliation checks, and facilitating test migrations.Engaging with clients to articulate findings, guide remediation actions, and prioritize necessary fixes.Generating migration reports and dashboards to monitor data quality and project readiness.Assisting in cutover activities, executing final reconciliations, and transferring documentation to operational teams.Contributing to the ongoing enhancement of conversion methodologies, standards, and templates.We are an agile organization, eager to adapt to the evolving needs of our clients, technology, and internal stakeholders, which may lead to the evolution of your role.

Role Overview Anzor Fasteners is seeking an Account and Business Development Manager with a focus on commercial and civil sectors, based in Christchurch. This position plays a key part in expanding business by managing client accounts and identifying new opportunities for growth. What You Will Do Build and maintain strong relationships with clients in the commercial and civil industries Identify new business opportunities and pursue growth initiatives Work closely with clients to understand their requirements and develop solutions that fit their needs Support customer satisfaction and loyalty through attentive account management

Role Overview AECOM is hiring a Technical Design & Delivery Lead focused on Water Infrastructure in Christchurch. This role centers on guiding the design process and overseeing project delivery for water infrastructure initiatives. What You Will Do Lead the technical design of water infrastructure projects from concept through delivery. Work closely with multidisciplinary teams to coordinate project activities and resolve challenges. Apply expertise to improve sustainability and efficiency in water management solutions. Support project success by ensuring quality and timely completion of deliverables. Location This position is based in Christchurch.

Senior Support Technician: Your Role as a Trusted Tech and Client AdvocateHaving honed your skills over years of experience, you excel in troubleshooting intricate issues, guiding junior team members, and ensuring seamless operations.You possess deep knowledge of infrastructure while also being adept at client interactions.In challenging situations, you remain the steady presence that clients rely on when issues arise.Now, seize the opportunity to join a team that recognizes your expertise, supports your professional development, and allows you to cultivate meaningful client relationships while remaining hands-on with technology.We are First Focus, an award-winning Managed Service Provider (MSP) in Australia, now establishing our presence in Christchurch. With over 300 dedicated professionals across Australia, New Zealand, and the Philippines, we have continuously grown for more than 15 years by recruiting exceptional talent, providing robust support, and collaborating with clients who appreciate our contributions.In Christchurch, we embody resilience—not just as a concept, but as a lived experience. We are building a local team that reflects this ethos: composed under pressure, pragmatic, and ready to support the businesses that keep our city moving forward.Why This Role is ExceptionalAct as the primary point of contact for key clients, fostering trust, resolving issues, and enhancing their experiences.Work with diverse technologies, including servers, cloud infrastructure, networking, messaging, and more.Collaborate with senior engineers and project teams to implement innovative solutions.Benefit from training opportunities, career growth, and support from individuals who understand the challenges.Your ResponsibilitiesServe as the calm and knowledgeable advisor clients rely on during crises.Address issues related to Microsoft AD, Azure, M365, Exchange, and Windows Server, often proactively identifying concerns.Support hybrid cloud environments like Azure, VMware, and Citrix with expertise that inspires junior technicians.Troubleshoot a variety of unique and complex problems across desktops, servers, networks, and backup systems.Engage in project deployments with professionalism and minimal supervision.Develop strong relationships with key clients, ensuring they request you by name.Work alongside senior engineers and solutions experts to maintain secure and efficient environments.

Internal Candidates OnlyJoin our expanding Technical Operations Centre (TOC) at Datacom, where we pride ourselves on a strong commitment to internal development and career advancement!As a key component of the Modern Platforms team, the TOC seeks to enhance its service desk capabilities in New Zealand. Following the successful integration of four new Service Desk Academy hires, we are poised for further growth.If you are enthusiastic about technology and eager to progress into a Level 3 role, this opportunity is tailored for you.About This RoleThe Associate Systems Engineer at our Technical Operations Centre plays a crucial role in monitoring and responding to various systems (Windows, UNIX, Databases, and Cloud) and managing backups in real-time, 24/7. This position involves event monitoring, following standard protocols for troubleshooting, diagnosing issues, and escalating to third-level engineers as needed. Your main responsibilities will revolve around executing documented and repeatable tasks outlined in our core objectives.Please note: This position requires shift work, with a current schedule of 12-hour shifts on a 3 days on / 3 days off rotation.Key ResponsibilitiesIncident and Request ManagementPrioritize and manage incidents and requests efficiently, ensuring high-quality ticket information.Adhere to ITIL frameworks for service requests, incident management, and problem management.Regularly update and validate all Knowledge Base articles related to the Operations Team.Infrastructure MonitoringProactively monitor all infrastructure for availability, capacity, and performance to resolve incidents swiftly.Foster positive relationships with internal and external stakeholders, consistently exceeding customer expectations.Identify and implement improvements to standardize procedures, enhancing team efficiency.Monitoring and ReportingFollow Datacom and customer Change Management policies for technical changes.Utilize technologies such as SL1, SCOM, PRTG, Apollo, and Splunk to monitor system health and critical processes.Generate and communicate daily/nightly backup performance reports for all TOC serviced customers.Create environment and security reports as necessary.

Shape the future of innovation with purpose.At Phocas, we prioritize product success by the impact it has on our customers and the overall business, not merely by the number of features released.As a Product Manager, you will take charge of a portfolio of strategic product initiatives. Rather than following a fixed roadmap, you will focus on thoughtful investments, each addressing a genuine customer challenge, based on a solid hypothesis, with measurable outcomes.Your role will require you to cultivate a profound understanding of our customers, define impactful initiatives, and collaborate closely with engineering and design teams to ensure we are tackling the right challenges. This position is ideal for someone who values data-driven insights over subjective opinions and prioritizes results over mere deliverables.Your Responsibilities:Portfolio Ownership: Define, develop, and manage a set of product investments. Evaluate, adjust, or discard initiatives based on solid evidence.Customer Discovery: Engage with customers through regular interviews, observations, and data analysis. Make customer insights a weekly practice.Risk Management: Validate value, usability, feasibility, and viability through rapid, low-cost experiments. Eliminate weak ideas early in the process.Collaboration: Present the problem and desired outcomes to engineering and design teams, working together to identify optimal solutions while ensuring both value and feasibility.Outcome Ownership: Measure whether initiatives achieve goals related to adoption, retention, or revenue, and integrate learnings back into your portfolio.AI Integration: Utilize AI to enhance discovery, synthesis, and delivery processes, exploring new avenues for product value.Stakeholder Alignment: Clearly communicate your strategies, rationale, and learnings to stakeholders, ensuring transparency.What We Seek:Deep customer focusHypothesis-driven mindsetResults-oriented approachStrong commercial insightFamiliarity with AI technologiesExceptional communication and influence skillsAnalytical mindsetResilience and execution capabilityWhy Join Phocas?Be part of shaping a suite of rapidly growing products used by thousands of customers worldwide.Join a friendly, collaborative team that values trust, autonomy, and ongoing improvement.Enjoy spacious, centrally located offices with flexible working arrangements.If you are passionate about data, customer insights, and creating software that people love, we want to hear from you!About Us:Phocas is a global company with over 300 team members and a vibrant Product & Technology team based in Christchurch. Our software is utilized by over 30,000 users to explore, visualize, and act on their data.

Attractive salary and comprehensive benefits packageHybrid work model with CBD office accessDiverse and stimulating projects, with a focus on AI innovationsBecome a vital part of our dynamic Ōtautahi team and engage in exciting, challenging work.About Us - Team Dynamics:Join our exceptional hybrid team located in the Ōtautahi Christchurch office, where we combine the talents of software developers and business analysts to tackle challenging projects, experiment with the latest AI technologies, and maintain some of the most engaging Teams chat channels in the region.While we do have standard policies—like timesheet deadlines—you will find that we prioritize a fun work environment where laughter and camaraderie thrive. Do you enjoy a good game of lawn bowls? If yes, you'll fit right in!We are on the lookout for a talented Senior Full Stack .NET Developer to step into a Tech Lead position, bringing not only technical prowess but also a positive team spirit. We seek developers with a curious mindset, eager to dive into future-focused tools and reshape software development practices. In this hybrid role, you’ll enjoy the autonomy to deliver your best work with flexibility.About the Role - Responsibilities:As a Senior Full Stack .NET Developer and Tech Lead at Datacom, you will play a crucial role in driving the future of software development. You’ll design, build, and deploy scalable web applications using the Microsoft .NET stack, while also leading exciting AI-driven initiatives. This position is an incredible opportunity to apply your extensive .NET knowledge and explore innovative AI technologies.As a Tech Lead, you are expected to exhibit strong leadership and consulting skills. You'll closely collaborate with both clients and internal teams to provide technical direction and ensure the delivery of high-quality experiences.Your Responsibilities Include:Designing, developing, and launching applications tailored to customer needs, focusing on scalability and performance.Engaging with clients to understand their requirements and provide tailored solutions for real-world challenges.Offering technical advice and consultancy to clients.Collaborating with stakeholders, ensuring accountability for technical experiences and outcomes.Staying updated with the latest technology trends and incorporating innovative ideas into solution designs.Contributing to best practices, frameworks, and reusable components for Datacom's development processes.Working with cross-functional teams to deliver exceptional results.

Join Our JourneyAt Partly, we are on a mission to revolutionize the way the world connects with replacement parts, starting with automotive components. Our vision is to drive the world towards a sustainable future where anyone can fix anything with ease.Founded by former Rocket Lab engineers, our innovative team uses cutting-edge technology to tackle complex challenges in a $1.9 trillion industry. Over the past year, we've tripled our workforce and are poised to double in size again within the next year, uniting a global team across Europe and Australasia.We deliver robust digital infrastructure solutions to some of the largest corporations and most dynamic startups worldwide, enabling them to effectively catalogue and manage parts online.Supported by esteemed investors such as Blackbird Ventures, Square Peg, and Octopus Ventures, we are dedicated to building a world-class team where everyone can achieve their highest potential. Our core values are integral to our culture and experiences. About the RoleThe Interpreter is Partly's proprietary AI model, specifically designed for the complexities of automotive parts. Unlike general-purpose models, it is meticulously trained on verified parts data, curated by seasoned mechanics. This model is essential for managing fitment logic, catalog variations, and estimation formats that typical AI cannot reliably handle.This unique PM position allows you to influence the development of a specialized model for a tangible industry, directly impacting repair cycle times, supplier operations, and insurance costs. Every capability on the Partly platform relies on the output generated by the Interpreter.

This is a 12-month fixed-term position to cover maternity leave.Our PurposeDatacom partners with organizations and communities across Australia and New Zealand to create impactful solutions, leveraging the power of technology to drive innovation and growth.About the RoleAs a Principal Engineer – Automation, you will play a pivotal role in analyzing business requirements, designing solutions, and overseeing the development, deployment, and maintenance of large-scale transformative software projects. Your focus will be on enhancing automation processes and fostering design thinking within teams by collaborating closely with DevOps, Quality Assurance, and Product and Engineering teams to address current product needs effectively.Key ResponsibilitiesLead AI and automation initiatives within development teams, including planning, monitoring, and reporting on progress.Design, code, and deploy automation frameworks in alignment with program strategies, utilizing one major programming language or a variety of platforms.Mentor and guide fellow engineers to elevate their skills, particularly in AI workflows.Act as a technology authority during both short- and long-term planning, providing recommendations on technical policies relevant to the program.Ensure system development adheres to agreed budgets and timelines while meeting essential design and security standards.Monitor the performance and availability of systems, both hardware and software.Create and maintain necessary documentation.Qualifications and ExperienceIn-depth knowledge of various software, quality assurance, artificial intelligence, and automation tools and methodologies.10+ years of experience in software development, with a minimum of 4 years in a large IT organization.Proficient in modern software toolsets, including C#/.Net, C#/.Net Core, and NodeJS.Experience with architectural patterns such as Event Sourcing, Domain Driven Design, Service Oriented Architectures, and Hexagonal/Onion/Clean architecture.Familiarity with tools like EventStore, Temporal, and GraphQL is a plus.Understanding of systems integration through APIs; REST, web services, and Auth0.Experience in developing innovative workflows using AI technologies.Skilled in utilizing modern DevOps and testing tools.Excellent communication skills with the ability to convey technical concepts across various levels of an organization and engage proactively with stakeholders.