Application Support Engineer at rapyuta robotics | Chennai

rapyuta roboticsChennai, Tamil Nadu, India

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Technical Skills:3-5 years of relevant experience in technical support, automation, or deployment roles related to robotics, automation, or IoT systems. Proficient troubleshooting and debugging skills in complex robotic systems (experience with ROS/ROS2 preferred). Familiar with programming in C++ and Python, version control with Git, Linux environments, Docker, and FastAPI. Adept at setting up and maintaining testing environments (E2E, integration, automation). Knowledgeable in sensor integration (LIDAR, RealSense) and localization systems. Comfortable working in Linux environments.

About the job

After-Market Support:

Act as the primary contact for clients encountering difficulties with AMR systems, addressing issues related to UI, localization, sensor calibration, and integration.
Conduct thorough investigations to resolve intricate system-level problems, collaborating with various teams as necessary.
Document issues, root causes, and solutions to facilitate internal knowledge sharing and foster continuous improvement.

CI/CD Deployment:

Regularly implement CI/CD updates at client locations, ensuring minimal disruption and seamless integration.
Oversee and troubleshoot deployment pipelines, including telemetry, logging, and update rollouts.
Enhance deployment scripts and automation tools for optimal efficiency.
Support team members in configuring their testing environments and comprehending workflows.

Site Deployment and Support:

Engage in site setup, deployment, and ongoing support for AMR solutions.
Monitor system health, telemetry, and logs to proactively identify and resolve potential issues.
Implement minor updates and patches as requested by the team or clients.

Continuous Improvement:

Analyze recurring challenges and contribute to root cause analysis and strategic solutions.
Provide constructive feedback to development teams to enhance product reliability and performance.
Stay informed of the latest advancements in AMR technology, CI/CD practices, and automation tools.

About rapyuta robotics

rapyuta robotics is at the forefront of revolutionizing the robotics industry. Our mission is to integrate advanced robotics technology into everyday operations, enhancing efficiency and productivity. We pride ourselves on developing innovative solutions that are tailored to meet the evolving needs of our clients.

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